We are seeking to recruit a Production Support Manager for one of our clients in the Financial Services Sector.
The selected candidate will be responsible to serve as the primary escalation point of contract for critical outages and defects affecting internal and external users, with responsibility for driving root cause identification of incidents to minimise service interruptions and improve stability and availability of applications for our customers as well as owing the Service Management documentation process, the Operations Procedures and the audit processes.
What is excepted of you?
What are expected to bring?
What’s in for you?