The Sales Officer is responsible for handling sales, customer on-boarding and document verification of a loan portfolio.
Actively seek new sales by executing appointed strategies and instructions;
Adhering to the team’s sales targets and deadlines;
Collaborate with the Sales team members to constantly improve process efficiency and overall results;
Customer on-boarding and verification of documents as per the Bank’s Policies and Operational Procedures;
Understand thoroughly the Bank’s products whilst ensuring that customers are always presented accurate information;
Responding to any customer queries via email, SMS and phone;
Provide an excellent customer experience;
Work closely with other Bank departments, especially Payments and Collections, in order to ensure transparent and efficient interaction;
Ensure adherence to the Bank’s Code of Ethics and related policies;
We are looking for energetic, empathetic and positive individuals with great communication skills with a results-driven approach and a passion for Sales.
Minimum Secondary education;
Able to read, write and speak fluent German and English;
Previous experience in similar role is preferred, but not a must;
Experience with customer database is a plus;
Team player with customer oriented mind-set;
Able to demonstrate basic computer skills including use of Microsoft Office for Windows (Outlook, Word, and Excel);
Able to follow oral and written instruction and to identify exceptions;
Attention to detail, initiative and high standard of work;
Willingness to learn and grow.
SpotOn Connections offers international recruitment solutions and career consultancy for all industries across Europe. We deliver a premium service at all stages of the recruitment process, taking the time to get to know our clients and candidates on a personal level so that we can make the perfect match. Our network of consultants come from a recruitment background, with particular specialisation on the finance, legal, technical, and multilingual industries. We currently have offices in Malta and Portugal.