System Analyst - Malta

  • Betting Connections
  • Malta
  • Mar 26, 2020
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Job Description

On behalf of our client, we are looking for a System Analyst. This could be an excellent opportunity for you to boost your career or gain more experience!


  • Perform a variety of level 2 BAU activities to deliver services across specific ITIL processes including:
    • Event Management
    • Request Fulfilment
    • Incident Management
    • Problem Management
    • Configuration Management
    • Change and Release Management
  • Applying analytical, troubleshooting and general technical expertise to investigate, isolate and resolve systems related incidents.
  • Identify root cause and undertake ensuing problem management activities.
  • Implement business critical changes within a structured change management framework and perform release management and configuration management tasks in line with an ITIL compliant operations delivery structure.


  • Minimum 2 years’ experience in an IT Support role
  • MCSA, CCNA or other equivalent industry standard qualifications.
  • Hands on experience in managing and troubleshooting firewalls, networking, routing and switching issues.
  • ITIL certified or experience working in ITIL environment
  • Experience managing and supporting Windows server 2012 or later
  • Experience managing and supporting Exchange Server and Active Directory
  • SQL scripting knowledge (T-SQL, Google Big Query) and Microsoft reporting services knowledge and capabilities
  • Experience in PowerShell scripting
  • Red Hat Enterprise Linux administration experience
  • AWS EC2 cloud and networking experience


  • Working knowledge of Virtualization Environments
  • Anti-Virus Management 
  • Experience with physical server hardware and storage solutions 
  • Atlassian product administration
  • Multifactor Authentication solutions administration
  • VoIP system administration
  • Monitoring Tool Administration

Soft skills:

  • Maintain a strong customer focus
  • A capacity for systematic analysis
  • Ability to intelligently prioritize multiple tasks
  • Thorough knowledge of security policies and procedures
  • Ability to document systems and changes
  • Strong team player
  • Good communication skills and fluency in written and spoken English
  • Proactive, flexible attitude to work with a willingness to constantly review and improve skills and processes
  • High level of initiative, accountability, attention to detail and ability to follow process and procedures

To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.


We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

Get in touch with us to kickstart your career today!