Customer Insight Analyst - Malta

  • Betting Connections
  • Malta
  • Mar 26, 2020
Full time Analyst Jobs Casino Jobs iGaming Jobs Information Technology Jobs IT Support/Engineer Jobs

Job Description

Our client, an established operator within the iGaming industry, with offices in Malta, is looking for a Customer Insight Analyst to join their team.

  • Conduct on ad hoc analysis and perform reporting tasks to come up with solutions to business problems and to facilitate decision making
  • Creating reports, dashboards and support to end-users in the use of the data
  • Working closely with retention and marketing teams in segmentations building and ROI analysis
  • Work with various end-users in understanding the business requirements
  • Present data and analysis results in clear, easy to digest way.


  • Good knowledge of the iGaming industry and strong experience of large database querying (SQL) and data analysis – 2 to 4 years of experience in a similar role
  • Ability to deliver high quality work and to clearly communicate results and ideas to non-technical people, both spoken and written
  • Good knowledge of BI Tools (e.g. QlikView/QlikSense, Tableau or Power BI) and experience in data modelling techniques
  • Great at problem solving and critical thinking
  • A positive mental attitude, passion for data analysis and attention to detail
  • Independent worker with high drive to achieve results but also good ability to work with diverse team within an international environment
  • Proficiency in querying databases using SQL and in the use of data visualization and BI tools
  • Advanced Excel skills and first experience with Statistical software like KNIME, R or similar
  • Ability to work independently and to produce high quality work requiring minimal oversight or correction
  • A Bachelor's Degree in Mathematics, Computer Science, Statistics or Economics.
  • Fluency (both spoken and written) in English

To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.


We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

Get in touch with us to kickstart your career today!