Process outgoing customer payments, in a timely and error-free manner
Performing checks on customers and requesting the relevant KYC documents in compliance with any regulatory governing bodies and based on determined customer risk level
Handling document verification for customers
Specialize in the detection & prevention of fraud
Working closely with colleagues of the support and payments team
Doing daily shift reports on what has happened on the shift
Actively contribute to identifying initiatives, system and procedure improvements
Investigate and locate any deposit issues that a customer may have
Recognize and take the appropriate action with bonus abuse
Requirements:
Previous Payments and Fraud experience within iGaming industry
Team player
Driven individual with a great attention to detail
Ability to organize and prioritize the workload accordingly
Ability to work both independently and as part of a team
