Job description:

• Process outgoing customer payments, in a timely and error-free manner
• Performing checks on customers and requesting the relevant KYC documents in compliance with any regulatory governing bodies and based on determined customer risk level
• Handling document verification for customers
• Specialize in the detection & prevention of fraud
• Working closely with colleagues of the support and payments team
• Doing daily shift reports on what has happened on the shift
• Actively contribute to identifying initiatives, system and procedure improvements
• Investigate and locate any deposit issues that a customer may have
• Recognize and take the appropriate action with bonus abuse

 
Requirements: 

• Previous Payments and Fraud experience within iGaming industry
• Team player
• Driven individual with a great attention to detail
• Ability to organize and prioritize the workload accordingly
• Ability to work both independently and as part of a team
• Good analytic and problem-solving skills
• Able to multitask under pressure
• Fluent in English (other language is a plus)