Our client, an established company offering a wide range of products for the iGaming industry, is looking for a NOC Engineer to join their technical team in Malta.
 
Responsibilities: 

• Proactive monitoring of all production networks, servers, applications and services
• Provide timely response to all incidents, outages and performance alerts
• Categorize issues for escalation to appropriate technical/operational teams
• Perform basic troubleshooting and operational tasks such as deployment of patches and script execution
• Single-Point-of-Contact for all communication in relation to production issues
• Manage, maintain and improve ticketing system and surrounding processes
• Notify customer and third-party service providers of issues, outages and remediation status
• Other duties / projects assigned by management
• Participate in a 24/7 shift rotation schedule being; day, night, rest, off.

 
Requirements: 

• Experience working in a 24×7 mission critical environment
• Basic system administration skills on Linux and Windows Systems
• Basic database administration skills (SQL)
• Basic network troubleshooting skills
• Ability to work on multiple tasks simultaneously and prioritize
• Excellent interpersonal and communication skills
• Willing to work shifts including weekends, in a 24/7/365 NOC environment
• Previous experience in the gaming industry will be considered as an asset