Our client, an established company offering a wide range of products for the iGaming industry, is looking for a NOC Engineer to join their technical team in Malta.
Responsibilities:
- Proactive monitoring of all production networks, servers, applications and services
- Provide timely response to all incidents, outages and performance alerts
- Categorize issues for escalation to appropriate technical/operational teams
- Perform basic troubleshooting and operational tasks such as deployment of patches and script execution
- Single-Point-of-Contact for all communication in relation to production issues
- Manage, maintain and improve ticketing system and surrounding processes
- Notify customer and third-party service providers of issues, outages and remediation status
- Other duties / projects assigned by management
- Participate in a 24/7 shift rotation schedule being; day, night, rest, off.
Requirements:
- Experience working in a 24×7 mission critical environment
- Basic system administration skills on Linux and Windows Systems
- Basic database administration skills (SQL)
- Basic network troubleshooting skills
- Ability to work on multiple tasks simultaneously and prioritize
- Excellent interpersonal and communication skills
- Willing to work shifts including weekends, in a 24/7/365 NOC environment
- Previous experience in the gaming industry will be considered as an asset
