Daily monitoring and investigation of suspicious transaction, merchant and third-party activity
Effectively liaise cross-teams and cross company, identifying fraud risk and implementing best-in-class monitoring reports and fraud mitigating procedures.
Strong analytical ability to be able to look at fraud trends within our entire portfolio and at merchant level.
Discuss fraud trends and processes with partners and merchants, discuss action plans and work with them to make recommendations
Perform analysis of purchases/transactions, real-time or near real-time or via company‘s proprietary Business Intelligence tool to identify unauthorized credit card use
Regular preparation of reports to facilitate the explanation of fraud risk findings. Liaise with Card Schemes including, Visa and MasterCard, regarding fraud and risk-related matters
Be knowledgeable in MATCH, VMAS and Scheme chargeback and fraud programs
Monitor and manage the Card Scheme programs including timely review of breaches, investigations, submission of appeals, submission of data to Card Schemes, and reporting to senior management as per internal process.
Work closely with the risk team to identify problematic merchants that need to be closely monitored.
Work closely with the fraud prevention manager to assist with adapting and building the fraud tools used by the team on a daily basis.
Other ad hoc tasks delegated by the manager.
Key Requirements:
Hold a Degree qualified in Banking & Finance, Statistics, Economics or related discipline.
Have advanced Excel Knowledge.
Have previous work experience in a fraud/investigative function gained from working in either Payments, Banking or iGaming industry.
Be excellent at communicating in English – Both verbal & in writing.
Be able to work under minimal supervision / high degree of independency allocated and have strong independent decision-making capabilities
Experience with billing, payments, or investigation is required.
Strong analytical and intuitive investigative skills
Card Acquiring background highly advantageous
Ability to manage multiple tasks and prioritize workflows
Ideal Candidate:
Friendly team player with a professional mindset
Those who can think for themselves and take action
Innovative and flexible person full of energy
Enjoying working in a fast paced and multi-cultural environment
Easy to work with but challenging and always looking for improvement
Salary
Negotiable
About Spoton Connections
SpotOn Connections offers international recruitment solutions and career consultancy for all industries across Europe. We deliver a premium service at all stages of the recruitment process, taking the time to get to know our clients and candidates on a personal level so that we can make the perfect match. Our network of consultants come from a recruitment background, with particular specialisation on the finance, legal, technical, and multilingual industries. We currently have offices in Malta and Portugal.