The Client
Our client is an established Insurance Brokers firm who are currently recruiting for an Insurance Officer to join their team in Malta.
Main Duties
- Liaise with policyholders, taking information on the nature of the claim and details of their policy
- Pass information on to other colleagues and professionals including claims investigators and underwriters
- Update computer and paper records with details of the claim
- Discuss the claim with suppliers and repairers as necessary. For example, you may have to organize a replacement vehicle to be delivered to a client or for builders to repair damage to property
- Keep the policyholder informed both verbally and in writing of the status of the claim
- Advise clients on general queries and insurance issues
Requirements
- A positive ‘can do’ attitude
- A disciplined business approach and background in insurance
- Good leadership and communication skills
- High service standards that enhance the delivery of quality customer care
- Ability to negotiate and conclude insurance claims on behalf of customers
- Ability to develop client relationships
- Proficient in written and oral communications
- An A level or CII qualifications (minimum Cert CII or equivalent) of education
ALL APPLICANTS MUST BE ELIGIBLE TO WORK IN EU
