IT Support Officer

  • SRGEurope
  • Malta
  • Mar 23, 2020
Full time Fintech Jobs Information Technology Jobs IT Support/Engineer Jobs

Job Description

IT Support Officer | Competitive salary + benefits package | Malta



SRGEurope has been appointed to recruit an IT Support Officer to join a high profile payment service provider company in Malta. Our client is dynamic, creative, and has an incredibly talented work-force.



IT Support Officer Responsibilities:

  • Provide local and remote end-user support, resolving technical issues and providing technical assistance for Windows and Mac operating systems.
  • Setup new and existing users with relevant equipment and appropriate access to the company's systems (Active Directory, Email, etc.)
  • Implement, install, maintain, configure, monitor, troubleshoot and evaluate existing and new Microsoft Windows Server / desktop operating systems with a willingness to learn about Linux based operating systems that the company utilizes.
  • Install, configure and troubleshoot software applications used within the company.
  • Implement, install, maintain, configure and troubleshoot new and existing hardware equipment.
  • Maintain, monitor and troubleshoot additional office IT / networking equipment including but not limited to VOIP phone system, CCTV system, network infrastructure, access control system, WAN interfaces, firewall devices.
  • Maintain system data security and integrity for the computing environment.
  • Maintain network security through inspection of network equipment, review of firewall rules, rotating of authentication keys on wireless access points as well as VPN services.
  • Implement security measures through the use of special software and tools.
  • Continuous tracking of status and progress through applicable management tool.


IT Support Officer Requirements:

  • EU passport.
  • 3+ years' experience on Desktop hardware, server hardware, Networking and related software.
  • A broad knowledge in Computer Networking, Server Applications and Operating Systems.
  • A systematic approach in general IT fault finding.
  • A levels or a diploma are highly preferable.
  • A keen interest to learn and grow.
  • Excellent communication skills, both written and verbal, in both Maltese and English.
  • Exposure to scripting technologies such as powershell an advantage.
  • Remote management tools - an advantage.