Finnish Speaking Customer Service Representative

  • Magic Mondayz Ltd
  • Barcelona, Spain
  • Mar 26, 2020
Full time Customer Service Jobs Finnish Language Jobs iGaming Jobs Language Jobs

Job Description

The main tasks:

  • Help and communicate with Finnish customers via e-mail and live chat
  • Providing customer support on gaming, financial, technical or any applicable issues related to the Customer Support department
  • Guide customers through the site and/or mobile phones and assisting them in using the various services and products offered
  • Work collaboratively with other team members and contribute to a good atmosphere at the office
  • Actively report internally to the team lead and various partners with information about the status of the various markets and customers
 

Requirements:

  • Previous experience in Customer Support
  • Previous experience in iGaming industry is an advantage but not required
  • Native in Finnish – both verbal and written, is mandatory 
  • Excellent written and verbal communication skills
  • Excellent team player, with initiative to work independently
  • Can work well under pressure
  • Flexible when it comes to working hours
 

Benefits:

  • Assistance in obtaining NIE and SS number
  • 300€ per year to use for wellness
  • Daily fresh fruit and coffee service for all employees
  • In-office yoga classes
  • Free Spanish classes
  • Great colleagues and fun company events!
  • Competitive monthly fixed salary + commissions + bonuses
 
Working hours:
  • 40 hours per week on a shift basis, including weekends
  • Rotating shifts from 09:00 am – 01:00 am
 

Salary

Negotiable