Swedish Customer Support

  • Magic Mondayz Ltd
  • Malta
  • Mar 26, 2020
Full time Customer Service Jobs iGaming Jobs Language Jobs Swedish Language Jobs

Job Description

Based at this company’s fantastic office in sunny Malta, your responsibilities will include:

  • Assisting the players via chat and e-mail

  • Providing an amazing experience to the players

  • Maintaining customer focus and responding to customer queries in accordance to the company’s guidelines

  • Supporting and guiding customers with all requests and escalating and following up where necessary

  • Promoting the company’s values and products

  • Ensuring a professional working relationships with customers and colleagues

 

Requirements

  • Previous experience in customer service or a similar position

  • A team player with a positive attitude

  • Good communication and IT-skills

  • Excellent written and spoken skills in both Swedish and English, knowledge of a 3rd language is an asset

  • You must be over 18 years old and have a clean police record

  • Flexible approach to work and ability to work shift including weekends and public holidays

  • Ambitious and can imagine a future within the company

 

Benefits

  • Flexibility and Work Life Blend

  • Relocation Allowance

  • Added Leave Benefits

  • Online Learning Platform

  • Wellness Program

  • Health and Dental Insurance

  • Health and Fitness Allowance

  • Fresh Fruit and Daily Snacks

  • Daily Lunch Allowance

  • Underground Parking

  • Annual Summer Company Trip

  • Friday Beers

Salary

Negotiable