Are you a problem-solver? Do you enjoy assessing company procedures and recommending improvements? We are looking for a mature, reliable and energetic individual for a dynamic company in the transport sector in Malta.

What is expected of you?

• Define procedures and processes of all the departments of the organisation to have a holistic view of the company
• Conduct business re-engineering reviews on existing and new procedures with the aim of improving customer service, reducing cost and increasing efficiency
• Strengthen internal controls and improve quality
• Lead a continuous process of documentation and process definition
• Liaise with the management team to discuss changes in existing procedures, draft new processes and prepare annual internal control audits
• Follow up on processes issued and amend as required, including the management reviews and control of non-conformities
• Deliver assigned projects within the stipulated timeframes, costs and agreed scope
• Collect and analyse feedback obtained from meetings and create the necessary tools to communicate processes, providing research materials and other data points to formulate clear and well-organised procedures
• Issue reports on internal compliance checks and audits including recommendations for improvement
• Issue reports regularly on testing activities including goals, plans, schedules, analysis, conclusions and recommendations
• Assimilate results into coherent presentation and reports
• Communicate results to the management committee on a regular basis
• Any other task assigned by the General Manager

What are you expected to bring?

• Bachelors’ degree in either Business Management and Administration, Accounts, Engineering or similar qualification
• 2-3 years’ experience in a similar role
• Proven experience in process design, documentation and drafting of procedures
• Previous experience in implementing and monitoring standards (ISO) will be considered an asset
• An ability to work accurately and with attention to detail
• Strong organisational skills
• Excellent English communication skills
• A high level of business literacy skills
• Be analytical and numerical
• An ability to work as part of a team as well as on own initiative

What’s in it for you?

• The ability to analyse and redesign processes and procedures in a growing business
• Excellent salary and benefits
• Work in a multi-cultural environment