German Speaking Client On-boarding Specialist

  • Spoton Connections
  • Malta
  • Mar 26, 2020
Full time Customer Service Jobs

Job Description

Requirements:

  • Oversee day-to-day review process: Monitor group inbox and KYC application work queues.
  • Gather requisite data and documents from internal or external sources as appropriate; review and analyse data and documents to ensure accuracy; seek approvals as needed.
  • Develop a clear understanding of how client profiles and requirements intersect with internal systems to coordinate workflow with other departments.
  • Track and monitor potential on-boarding issues and delays escalating as necessary.
  • Participate in process standardization and improvement discussions with other teams and process partners.
  • Proactively collaborate with the Client Service, Relationship, Operations, Financial Crime and Risk & Compliance teams, both locally and globally

 
Communications:

  • The individual must demonstrate excellent communication
  • Including excellent written and verbal skills
  • Ability to understand and disseminate complex information.
  • Native German Speaker

Salary

Negotiable