Swedish speaking (senior) Customer Service Representative

  • Magic Mondayz Ltd
  • Gzira, Malta
  • Apr 10, 2020
Full time Customer Service Jobs iGaming Jobs

Job Description

This is a great opportunity to join an online gaming start-up with a very unique brand and be a part of creating something new and exciting in the world of igaming! If you are an ambitious and driven person who enjoys working in fast paced, international environment, then we definitely want to hear from you.

Responsibities:

  • Assisting customers with their queries through email, live-chat and phone.
  • Maintaining & building long-lasting relationships with players by providing the best customer experience they have experienced.
  • Using your creativity and passing on your ideas and feedback from players to your colleagues in marketing and brand management in order for the company to continuously improve the customer experience.
  • Helping out with other tasks such as content writing, translations, marketing.

We’re looking for someone who:

  • Is native in Swedish and fluent in English
  • At least 6 months experience in a similar role in Customer Service in the igaming industry.
  • Has a bubbly personality and is passionate about learning new things. Is interested in online casino games
  • Loves interacting with people and working within a team, but is also self-motivated and takes initiative..
  • Is comfortable with working shifts and likes variety. Doesn’t mind jumping in and helping colleagues with different tasks from time to time.
  • Is efficient. Likes to challenge existing ways of doing things and is creative.

What’s in it for you?

  • A very competitive senior level salary
  • An opportunity to be part of a fast-growing start-up from an early stage and really have an impact on how the company will develop.
  • A chance to be involved in a variety of different tasks and great career progression opportunities.

Salary

Negotiable