German speaking Customer Support Representative

  • Magic Mondayz Ltd
  • Malta
  • Apr 10, 2020
Full time Customer Service Jobs iGaming Jobs

Job Description

This is a great opportunity to join one of the leading companies based in Malta and kick start your career within the iGaming industry. If you are an ambitious and driven person who enjoys working in fast paced, international environment, then we definitely want to hear from you ☺ Customer Support role can be considered as a great introduction into the world of iGaming industry and a good base for further development. 

Job Description:

  • Providing customer support via phone, email and live chat in a timely and professional manner
  • Working closely with other departments like Payments&Fraud and Marketing to provide detailed answers to customer queries
  • Assisting the Marketing team with the content writing and translations
  • Providing feedback to Team Leaders and Country Managers

 

Requirements

  • Fluent in both German and English both spoken and writing
  • Strong communication skills
  • Positive and outgoing personality
  • Previous experience in a similar role would be considered as an advantage
  • Willingness to learn more about Sports, Casino and Poker
  • Ability to work independent and as a part of a team
  • Ability to handle stressful situations and multitask
  • Flexibility in terms of working time

Salary

Negotiable