Account Manager (GAMES)

Job Purpose

GAMING1 is looking for an Account Manager based in Malta to work with our growing Operator client base, ensuring the highest level of customer satisfaction. You will be the single point of contact for each of the assigned clients, in order to ensure efficient communication, timely support and improved revenues.

You will take responsibility for setting up and coordinating all activity related to the Account Management and this will include taking responsibility for all client interactions. You will work with the client to identify the most appropriate and feasible solution for their requirements from contract signature moving forward.

You will also need to liaise with all appropriate internal units to deliver updates and changes as requested by the clients, and provide feedback to the product unit giving advice on ways the product can be improved.

Profile

• You own a degree in marketing, e-business or communication
• You are perfectly fluent in spoken and written English (knowledge of French is a big plus)
• You are interested in the world of online casino
• You are business oriented and enjoy client relationship management
• You are organised, efficient, resourceful and solution orientated
• You are stress resistant and you can handle multiple tasks simultaneously
• You are willing to go the extra mile and occasionally perform tasks which are not necessarily within your strict remit, because they need to be done
• You have good writing skills and are comfortable with Outlook, Word, PowerPoint and Excel
• You are looking to work in a team and you show initiative
• You are comfortable in a start-up, highly entrepreneurial and ambitions environment, complementing by your own ambitious nature
• Previous knowledge and experience within the gaming industry is required. Existing portfolio would be an asset

• Previous experience in ACCOUNT MANAGEMENT IS REQUIRED

Key Responsibilities

You will join a team dedicated to online websites/games and will be responsible for managing multiple virtual games platforms.

• Client relationship: you are the primary contact of all Casino Operators
  
  
• Games selling activity: you are the G1 ambassador for our proprietary games. You monitor, coordinate and control the overall activity from the prospection phase to the go live.

• Marketing assistance: copywriting, documentation, emails, etc. You advise the Operator and participate in defining a marketing strategy

• Reporting to clients and management: You provide regular and timely update reports and briefings to clients (i.e. new game releases) and to the senior management pertaining to all your activities

Our offer

• Full-time permanent contract
• Competitive salary
• Flexible schedule
• Travel opportunities
• Dynamic and pleasant work environment

Do you fit this profile? Send your CV to jobs.malta@gaming1.com