Mar 11, 2020Full time
Purpose of the Job The implementation of the service support of the client base, assistance and advice to customers. Direct sales of the company's services to both existing and new customers through active communications through various channels - telephone sales, email, messengers and so on. Maintaining trusting relationships and customer interest in the financial markets in order to increase the lifetime value customers in the Company. Achieve personal sales plans. Key Responsibilities compliance with the business processes adopted by the Company, performance of tasks set by the Team Leader knowledge and possession of all relevant services and products of the Company possession of all internal IT resources of the Company necessary for the performance of their duties incoming contact processing - providing advice and support for customers making outgoing contacts (phone, email, instant messengers, etc.) to sell the services and products of the Company to customers face-to-face client meetings in Skype making “cold” calls to attract new customers (if necessary) responsible and complete recording of all contacts with customers in the CRM-system discussion and analysis with clients of market situations in order to maintain customer interest in the financial markets meeting standard requirements for daily communications with customers meeting the requirements for the quality of communications with customers in accordance with the methods approved by the Company temporary replacement of the Team Leared and other employees for the period of forced absence conducting webinars for clients customer group chat support (skype, wattsapp, etc.) increase their own skills and competencies through corporate training and implementation of an individual development plan analysis of competitors' actions and feedback from the Company's clients. Bringing important information to the Branch Director REQUIREMENTS Key Skills Required minimum of 2 years’ sales experience in finance sphere correct oral and written language fluent English public speaking experience business negotiation, presentation, and persuasion skills experience with CRM systems telesales experience Additional Skills Prefered personal experience of trading on Forex, CFD`s or stock market higher education possession / pass trainings on different sales methods (SPIN-selling, NLP, etc.) BENEFITS We Offer Work in a dynamic and fast-paced international company Competitive salary Fun and friendly professional environment Using leading technologies and modern practices Excellent training and development opportunities Rapidly expanding global footprint About Libertex Group Libertex is an international brand with a twenty year history in financial markets and online commerce. Libertex provides investors with access to trading stocks, currencies, indices, commodities, gold, oil, gas and many other financial instruments. The Libertex team has more than 2,200,000 customers in Latin America, Europe and Asia owing to its first-class service. Libertex has more than 150 commercial instruments. In 2016, Libertex was recognized by Forex EXPO Awards as the best trading platform; and Global Banking and Finance Review named it the best trading application in the EAEU.