A new sports betting operator has a great job opportunity for a Head of Retail to join their team in Antananarivo, Madagascar . You will be responsible for ensuring the shop staff give great customer support to customers as well as monitoring the financial performance of each shop. As a part of a very reputable company you should be fully aware of marketing, and retail betting (Gaming) compliance from a regulatory and legal perspective. Does this sound like the perfect challenge for you? Keep reading!
Your key job responsibilities as the Head of Retail in Antananarivo, Madagascar will include:
Planning, developing and implementing retail strategies
Staff planning, recruitment, scheduling, supervising and training
Liaise with the Marketing Manager in organizing events including roadshows for outdooring and propping up shops where necessary
Liaise with the Marketing Manager to provide and managing responsibly brochures, handouts, and any...
Oct 23, 2020
Full time
A new sports betting operator has a great job opportunity for a Head of Retail to join their team in Antananarivo, Madagascar . You will be responsible for ensuring the shop staff give great customer support to customers as well as monitoring the financial performance of each shop. As a part of a very reputable company you should be fully aware of marketing, and retail betting (Gaming) compliance from a regulatory and legal perspective. Does this sound like the perfect challenge for you? Keep reading!
Your key job responsibilities as the Head of Retail in Antananarivo, Madagascar will include:
Planning, developing and implementing retail strategies
Staff planning, recruitment, scheduling, supervising and training
Liaise with the Marketing Manager in organizing events including roadshows for outdooring and propping up shops where necessary
Liaise with the Marketing Manager to provide and managing responsibly brochures, handouts, and any...
A new sports betting operator has an exciting job opportunity for an experienced Customer Service Manager to join their team in Antananarivo, Madagascar . They’re looking for a Customer Service Manager who is fluent in both English and French, and will be able to provide world-class user experience for every customer who contacts the company on their online betting account. Does this sound like you? Keep reading!
Your key job responsibilities as the Customer Service Manager in Antananarivo, Madagascar will include:
Recruit, train and schedule customer service agents for maximum impact
Strategically plan sales by customer segment – Generate sales based on agent engagement with customers
Generate sales from agent training for incentive and cross-selling
Look for strategies to develop standards and procedures to further improve the customer experience
Manage the budget and expenses if necessary
Resolve repayment, debit and credit...
Oct 23, 2020
Full time
A new sports betting operator has an exciting job opportunity for an experienced Customer Service Manager to join their team in Antananarivo, Madagascar . They’re looking for a Customer Service Manager who is fluent in both English and French, and will be able to provide world-class user experience for every customer who contacts the company on their online betting account. Does this sound like you? Keep reading!
Your key job responsibilities as the Customer Service Manager in Antananarivo, Madagascar will include:
Recruit, train and schedule customer service agents for maximum impact
Strategically plan sales by customer segment – Generate sales based on agent engagement with customers
Generate sales from agent training for incentive and cross-selling
Look for strategies to develop standards and procedures to further improve the customer experience
Manage the budget and expenses if necessary
Resolve repayment, debit and credit...
