Apr 05, 2020Full time
Swedish Customer Experience Specialist - Riga, Latvia We are looking for Swedish for a customer support to beautiful Riga in Latvia. Are you looking for new career opportunities and at the same time gain valuable international experience? Then we have the opportunity for you! Our client is a global company with over 30,000 employees in offices in 22 countries. Since 2001 there are also offices in Riga which currently has 500 employees, of which approx. 100 are from the Nordic countries. The company offers customer support, IT support and sales in a number of different languages through its contact center. They are aware that customers are the most important thing a company has and therefore they are investing in providing high quality customer service. To enable this, they also offer education directly from the start as well as running education so that you can develop in your knowledge. Already, our client has many service-oriented people who work every day to offer it the best possible service and are now looking for motivated people who want to be part of this team! The role Provide first-class customer service for Swedish-speaking customers via telephone, e-mail and chat. Your characteristics Good knowledge of Swedish, both in speech and writing Good knowledge in English Outgoing and likes to talk to people Service-oriented and customer-oriented Ability to work independently and have a "go-getter" attitude Team player Willingness to expand your knowledge in technology Ready to work in shifts What we offer you Valuable work experience from an international environment and a multilingual team 2 weeks paid training at startup Full-Time Employment Competitive salary + bonus system 4 weeks annual holiday Health insurance Free gym Free taxi shuttle at late shifts career Development Opportunities Various events, excursions and activities Flexible working hours Comprehensive moving package Refunded airline tickets and 30 days at hotel upon take-off Airport pick-up Help find permanent housing Arranges with Latvian telephone number "Buddy" -stödsystem Other information Education - the first two weeks. The education is paid for. Working hours - Full time, shift work - 5 days a week.