Apr 03, 2020Full time
On behalf of our client, we are looking for a Italian speaking Customer Service Agent. This could be an excellent opportunity for you to boost your career or gain more experience! Key Responsibilities: Customer Service – provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality Ability to liaise with other departments as necessary Identify process improvement opportunities and raise through the appropriate forum Support customers directly on the ground at major events around the world Any other tasks as required Skills and Attributes: Team player Takes ownership Organised and reliable with attention to detail Excellent multi-tasking skills Work well under pressure Hungry to take on responsibility and a willingness to do adhere to strict deadlines Outstanding written and oral communication in English and language applied A sense of humour and positive, “make-it-work” attitude Must be comfortable with standard MS Office software (Outlook, Word) and quick to understand new software tools Fluency in English and Italian To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere. We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role. Get in touch with us to kickstart your career today!