Fiduciary Wealth are seeking exceptional applicants for the position of Client Services Executive within our Gibraltar office.
The ideal candidate would be an ambitious, driven individual who wishes to take on responsibility and would thrive in a busy, fast-paced office.
Key responsibilities:
New business processing including taking responsibility for the full client on-boarding process
Maintaining accurate and up to date records in Virtual Cabinet and other databases
Point of contact for all non-advisory client queries
Marketing support
Posted quarterly valuations to client portals
Assist with security trading
Ad hoc duties to support Head of Client Services and the Directors
The ideal candidate would have experience in an investment, bank or IFA environment. They must have a solid grasp of investment products to be able to work quickly and accurately.
The successful applicant will work within the Client Services team and be prepared to take on responsibility, work unsupervised and be comfortable dealing with people at all levels. We are looking for someone with enthusiasm and drive who can work quickly and accurately but also able to think logically and clearly to address challenges and provide workable solutions.
Salary £28-£32k
If you think you have the experience and attributes listed above then please get in touch.
Mar 19, 2020
Full time
Fiduciary Wealth are seeking exceptional applicants for the position of Client Services Executive within our Gibraltar office.
The ideal candidate would be an ambitious, driven individual who wishes to take on responsibility and would thrive in a busy, fast-paced office.
Key responsibilities:
New business processing including taking responsibility for the full client on-boarding process
Maintaining accurate and up to date records in Virtual Cabinet and other databases
Point of contact for all non-advisory client queries
Marketing support
Posted quarterly valuations to client portals
Assist with security trading
Ad hoc duties to support Head of Client Services and the Directors
The ideal candidate would have experience in an investment, bank or IFA environment. They must have a solid grasp of investment products to be able to work quickly and accurately.
The successful applicant will work within the Client Services team and be prepared to take on responsibility, work unsupervised and be comfortable dealing with people at all levels. We are looking for someone with enthusiasm and drive who can work quickly and accurately but also able to think logically and clearly to address challenges and provide workable solutions.
Salary £28-£32k
If you think you have the experience and attributes listed above then please get in touch.
Fiduciary Wealth Management is a leading financial services provider based in Gibraltar. We are seeking a Private Client Relationship Manager to join our growing team.
The ideal candidate will be an ambitious, driven individual able to work efficiently and professionally in a fast-paced environment.
Key responsibilities:
Manage a small pool of client relationships on behalf of the Director.
Screen new enquiries and help convert prospects into paying customers.
Ensure Business Development & Marketing Plans are executed on time, within budget and produce the desired sales outcomes.
Assist the Head of Client Services in the nurturing of existing intermediary relationships and developing new distribution channels.
Conduct annual reviews and prepare annual suitability reports.
Prepare and execute trading instructions for pool of clients.
Ad hoc tasks to support the Head of Client Services.
Experience:
Worked in Financial Services for at least 5 years preferably 10 years.
Must be well educated with graduate qualifications desirable. Prepared to study to obtain the Diploma in Financial Services Level 4 within 48 months of appointment.
Worked in a sales environment with business development experience.
The ideal candidate will be self-driven, ambitious, energetic, results-orientated, willing to go the extra mile with a positive outlook and clear focus on driving goals.
They must be able to clearly communicate with management and colleagues to ensure objectives are achieved. Expected to take an active role at team meetings to progress common goals.
Salary range £32k-£40k dependent on experience.
If you think you have the experience and attributes listed above then please get in touch.
Mar 19, 2020
Full time
Fiduciary Wealth Management is a leading financial services provider based in Gibraltar. We are seeking a Private Client Relationship Manager to join our growing team.
The ideal candidate will be an ambitious, driven individual able to work efficiently and professionally in a fast-paced environment.
Key responsibilities:
Manage a small pool of client relationships on behalf of the Director.
Screen new enquiries and help convert prospects into paying customers.
Ensure Business Development & Marketing Plans are executed on time, within budget and produce the desired sales outcomes.
Assist the Head of Client Services in the nurturing of existing intermediary relationships and developing new distribution channels.
Conduct annual reviews and prepare annual suitability reports.
Prepare and execute trading instructions for pool of clients.
Ad hoc tasks to support the Head of Client Services.
Experience:
Worked in Financial Services for at least 5 years preferably 10 years.
Must be well educated with graduate qualifications desirable. Prepared to study to obtain the Diploma in Financial Services Level 4 within 48 months of appointment.
Worked in a sales environment with business development experience.
The ideal candidate will be self-driven, ambitious, energetic, results-orientated, willing to go the extra mile with a positive outlook and clear focus on driving goals.
They must be able to clearly communicate with management and colleagues to ensure objectives are achieved. Expected to take an active role at team meetings to progress common goals.
Salary range £32k-£40k dependent on experience.
If you think you have the experience and attributes listed above then please get in touch.
Role to involve:
Preparing documentation for signature Preparing minutes Direct correspondence and liaison with clients and intermediaries Dealing directly with Directors and Senior Management Performing Annual File Reviews Discharging ‘Ad hoc’ projects Ensuring client Database remains updated at all times Adhering to company service standards on turnaround times and accuracy Preparing and checking payments Assisting with large scale sale completions
Key Attributes:
Minimum of 2 years’ experience in a Corporate Service Provider
Large portfolio of high net worth clients Ability to work and remain calm in a busy time pressured environment Ability to working as part of a team and delegate to, and assist colleagues as appropriate Display initiative and ability to make decisions under pressure Willingness to work late as and when necessary
Mar 09, 2020
Permanent
Role to involve:
Preparing documentation for signature Preparing minutes Direct correspondence and liaison with clients and intermediaries Dealing directly with Directors and Senior Management Performing Annual File Reviews Discharging ‘Ad hoc’ projects Ensuring client Database remains updated at all times Adhering to company service standards on turnaround times and accuracy Preparing and checking payments Assisting with large scale sale completions
Key Attributes:
Minimum of 2 years’ experience in a Corporate Service Provider
Large portfolio of high net worth clients Ability to work and remain calm in a busy time pressured environment Ability to working as part of a team and delegate to, and assist colleagues as appropriate Display initiative and ability to make decisions under pressure Willingness to work late as and when necessary
The Role:
We are looking for a seasoned product manager to work with the marketing team to analyse the company’s marketing needs and define a product strategy to meet or exceed those needs. This includes ownership of the marketing product portfolio (tools and automation technologies) to satisfy the growing needs of the marketing teams.
Collaborating with multiple teams (e.g. CRM, Acquisition, Real Time Marketing, Marketing Operations) you will create and own the marketing product roadmap. You will do this through understanding the customer, market research and creativity.
Reporting to the Head of Product, you will contribute to the company’s overall strategy, as well as generating high level product requirements, developing positioning and CRM strategies with the marketing team, as well as optimisation for the entire marketing product portfolio.
What you'll do:
Determine target demographics and customers' needs and desires by specifying and collaborating to perform the research needed to obtain market information.
Work directly with multiple stakeholders to understand the global needs of marketing functions.
Recommend the nature and scope of present and future product lines by creating business cases, product specifications and requirements; appraising new product ideas and/or packaging changes.
Assess competition by comparing the company's product to competitors and other relevant products.
Provide source data for product line communications by defining product marketing communication objectives.
Obtain product market share by working with sales and marketing teams to develop winning product strategies.
Work closely with UX to assess and improve customer experience by conducting user research as needed.
Provide information for management by preparing short-term and long-term customer experience product roadmaps as well as special reports and analyses; answering questions and requests.
Contribute to the product pricing model through market research data; reviewing production and sales costs; anticipating volume through market research.
Mentor and develop product owners and more junior product managers by counselling and leading by example
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contribute to team effort by accomplishing related results as needed.
Requirements
Your Skills and Experiences needed:
Product Management, Marketing/CRM Tool Experience
Retention/Loyalty Experience
UX Best Practice
Market Research
User Research
People Management
Understanding and representing the Customer
Product Development
Requirements Analysis
Planning
Competitive Analysis
Sales Planning
Strategic Analysis
Gaming Sector Experience Preferred.
Mar 09, 2020
Permanent
The Role:
We are looking for a seasoned product manager to work with the marketing team to analyse the company’s marketing needs and define a product strategy to meet or exceed those needs. This includes ownership of the marketing product portfolio (tools and automation technologies) to satisfy the growing needs of the marketing teams.
Collaborating with multiple teams (e.g. CRM, Acquisition, Real Time Marketing, Marketing Operations) you will create and own the marketing product roadmap. You will do this through understanding the customer, market research and creativity.
Reporting to the Head of Product, you will contribute to the company’s overall strategy, as well as generating high level product requirements, developing positioning and CRM strategies with the marketing team, as well as optimisation for the entire marketing product portfolio.
What you'll do:
Determine target demographics and customers' needs and desires by specifying and collaborating to perform the research needed to obtain market information.
Work directly with multiple stakeholders to understand the global needs of marketing functions.
Recommend the nature and scope of present and future product lines by creating business cases, product specifications and requirements; appraising new product ideas and/or packaging changes.
Assess competition by comparing the company's product to competitors and other relevant products.
Provide source data for product line communications by defining product marketing communication objectives.
Obtain product market share by working with sales and marketing teams to develop winning product strategies.
Work closely with UX to assess and improve customer experience by conducting user research as needed.
Provide information for management by preparing short-term and long-term customer experience product roadmaps as well as special reports and analyses; answering questions and requests.
Contribute to the product pricing model through market research data; reviewing production and sales costs; anticipating volume through market research.
Mentor and develop product owners and more junior product managers by counselling and leading by example
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contribute to team effort by accomplishing related results as needed.
Requirements
Your Skills and Experiences needed:
Product Management, Marketing/CRM Tool Experience
Retention/Loyalty Experience
UX Best Practice
Market Research
User Research
People Management
Understanding and representing the Customer
Product Development
Requirements Analysis
Planning
Competitive Analysis
Sales Planning
Strategic Analysis
Gaming Sector Experience Preferred.
My client, based in Gibraltar is looking for a Finance Director to head up the finance function & manage the finance team here. Description: Looking to recruit a motivated experienced individual to join the senior team and lead the Accounting Department. The successful candidate will be managing the day to day running of the department as well as overseeing and managing all financial aspects of the Group. This will include but not limited to: Ensuring all daily, monthly, weekly and yearly financial routines are carried out smoothly Managing a team of accountants and account assistants Overseeing and preparing financial statements and reports for the Group Learning in depth the different roles within the accounts department and being able to carry them out if necessary. Managing intercompany balances and internal finance structure within the Group Liaising with auditors for end of year accounts Group budget preparation and management Developing the Groups financial software package to enhance its reporting and routine management effectiveness and proficiency Working with senior managers and Directors to assist in providing support and financial advice to the Group Chairman Working closely with the Group Chairman in developing the business to include cash flow preparation and finance projections. Working closely with senior members of our partner companies such as lawyers, banks, architects and professional consultants Key Skills Fully qualified accountant, ACCA or equivalent Previous experience in senior level Financial Management Ability to manage and lead a team and motivate by example A high level of confidence and comfortable when either sat at the boardroom table or meeting with senior level partners Demonstrate a capability of understanding complex financial issues quickly and efficiently including but not limited to legal documentation involved in property management and development An ability to thrive on challenges and provide solutions and suggestions to deal with problematical issues. Used to working under pressure whilst still delivering high level work. Provide examples and references for successful completion of previous financial projects. Show an understanding and ability to take on full responsibility for the Groups financial function If you have the required skills & experience, please get in touch ASAP. Stand out from the crowd - be an Awesome candidate!
Apr 04, 2020
Permanent
My client, based in Gibraltar is looking for a Finance Director to head up the finance function & manage the finance team here. Description: Looking to recruit a motivated experienced individual to join the senior team and lead the Accounting Department. The successful candidate will be managing the day to day running of the department as well as overseeing and managing all financial aspects of the Group. This will include but not limited to: Ensuring all daily, monthly, weekly and yearly financial routines are carried out smoothly Managing a team of accountants and account assistants Overseeing and preparing financial statements and reports for the Group Learning in depth the different roles within the accounts department and being able to carry them out if necessary. Managing intercompany balances and internal finance structure within the Group Liaising with auditors for end of year accounts Group budget preparation and management Developing the Groups financial software package to enhance its reporting and routine management effectiveness and proficiency Working with senior managers and Directors to assist in providing support and financial advice to the Group Chairman Working closely with the Group Chairman in developing the business to include cash flow preparation and finance projections. Working closely with senior members of our partner companies such as lawyers, banks, architects and professional consultants Key Skills Fully qualified accountant, ACCA or equivalent Previous experience in senior level Financial Management Ability to manage and lead a team and motivate by example A high level of confidence and comfortable when either sat at the boardroom table or meeting with senior level partners Demonstrate a capability of understanding complex financial issues quickly and efficiently including but not limited to legal documentation involved in property management and development An ability to thrive on challenges and provide solutions and suggestions to deal with problematical issues. Used to working under pressure whilst still delivering high level work. Provide examples and references for successful completion of previous financial projects. Show an understanding and ability to take on full responsibility for the Groups financial function If you have the required skills & experience, please get in touch ASAP. Stand out from the crowd - be an Awesome candidate!
My client, a leading financial services provider based in Gibraltar, is look for a Pensions Senior/Team Lead to join their growing team here. All candidates must have extensive proven experience in Pensions Administration or are already working in a Senior/Team Lead capacity. If you are looking for a new and exciting challenge & have the required skills & experience, please get in touch ASAP. Stand out from the crowd - be an Awesome candidate!
Apr 04, 2020
Permanent
My client, a leading financial services provider based in Gibraltar, is look for a Pensions Senior/Team Lead to join their growing team here. All candidates must have extensive proven experience in Pensions Administration or are already working in a Senior/Team Lead capacity. If you are looking for a new and exciting challenge & have the required skills & experience, please get in touch ASAP. Stand out from the crowd - be an Awesome candidate!
This is an opportunity to join a successful insurance company and highly skilled team, who offer long term career growth. My client is a successful insurance company with a strong growth strategy and this role is well suited to an individual that is looking to advance their career in compliance. You will be operating the Company’s compliance, risk and corporate governance frameworks, ensuring the Company comply with all applicable legislation and regulations. The Company is committed to developing members of its team and provides funding for relevant training and qualifications. Responsibilities include: • Maintenance of the company’s system of governance, including internal control policies whilst ensuring adherence to the same. • Assist in the coordination of regulatory reporting. • Remain up to date on regulatory and legal issues affecting the business, working with the Head of Compliance on implementing action plans to ensure compliance. • Assist in the compilation of compliance material for Committee and Board meetings. • Maintain and continuously review the company’s risk management system, including the risk register, and corresponding policies. • Provide compliance and regulatory advice. • Conduct monitoring activities, identifying and reporting on control issues. • Manage service provider audits; coordinate audit schedule, assist with completion of audit documents, and follow up on action required. • Maintain Procedures Manual for multiple company functions. • Oversee the complaints function, ensuring compliance with FCA guidelines. • Ensure ongoing compliance with relevant Data Protection legislation and maintain reporting on the same. Assist with DPIAs, where necessary. • Review customer policy wordings and documentation, ensuring it complies with regulatory guidance. • Coordinate third party KYC Requests, ensuring corporate information is accurate. Required skills: Experience in a similar role. Excellent written communication skills, with the ability to write comprehensive and detailed reports. Willingness to acquire detailed knowledge of legal, compliance and regulatory issues affecting the insurance industry. Strong attention to detail. Strong organisational skills. Proactive approach, with ability to work on own initiative.
INSURANCE INDUSTRY EXPERIENCE IS ESSENTIAL. If you have the required skills & experience & are looking for a new challenge in Gibraltar, please get in touch ASAP. Stand out from the crowd – be an Awesome candidate!
Apr 04, 2020
Permanent
This is an opportunity to join a successful insurance company and highly skilled team, who offer long term career growth. My client is a successful insurance company with a strong growth strategy and this role is well suited to an individual that is looking to advance their career in compliance. You will be operating the Company’s compliance, risk and corporate governance frameworks, ensuring the Company comply with all applicable legislation and regulations. The Company is committed to developing members of its team and provides funding for relevant training and qualifications. Responsibilities include: • Maintenance of the company’s system of governance, including internal control policies whilst ensuring adherence to the same. • Assist in the coordination of regulatory reporting. • Remain up to date on regulatory and legal issues affecting the business, working with the Head of Compliance on implementing action plans to ensure compliance. • Assist in the compilation of compliance material for Committee and Board meetings. • Maintain and continuously review the company’s risk management system, including the risk register, and corresponding policies. • Provide compliance and regulatory advice. • Conduct monitoring activities, identifying and reporting on control issues. • Manage service provider audits; coordinate audit schedule, assist with completion of audit documents, and follow up on action required. • Maintain Procedures Manual for multiple company functions. • Oversee the complaints function, ensuring compliance with FCA guidelines. • Ensure ongoing compliance with relevant Data Protection legislation and maintain reporting on the same. Assist with DPIAs, where necessary. • Review customer policy wordings and documentation, ensuring it complies with regulatory guidance. • Coordinate third party KYC Requests, ensuring corporate information is accurate. Required skills: Experience in a similar role. Excellent written communication skills, with the ability to write comprehensive and detailed reports. Willingness to acquire detailed knowledge of legal, compliance and regulatory issues affecting the insurance industry. Strong attention to detail. Strong organisational skills. Proactive approach, with ability to work on own initiative.
INSURANCE INDUSTRY EXPERIENCE IS ESSENTIAL. If you have the required skills & experience & are looking for a new challenge in Gibraltar, please get in touch ASAP. Stand out from the crowd – be an Awesome candidate!
CRM Campaign Manager – UK & IE
£38,000 plus bonus and benefits
Gibraltar
Company:
My client is a leading provider of online betting games in the European market. They are now looking for a skilled CRM individual for the UK market.
The role:
To be successful for this role, you must have strong planning skills; an innovative streak to try new things; ability to manage senior stakeholders; be able to work under pressure and experience of building and motivating a team.
This is a ‘hands on’ manager role – you will be responsible for strategy, planning but also execution.
Responsibilities:
Lead the strategy and planning of all customer communications for your market area – building a plan which is based on customer and data insight.
Ensure a ‘test, learn, optimise, scale’ approach in everything you do.
Be customer and company focused – continually strive for a win/win for customer and company.
Leverage all CRM systems and channels in order to ‘take CRM to the next level’ – identifying opportunities for revenue growth and problem areas for resolution.
Provide performance reporting (campaign, CRM KPIs) to Head of CRM and key stakeholders.
Assist with CRM project and task initiatives as and when required – acting as a key support to the Head of CRM.
Motivate, lead and develop two direct reports.
Identify key opportunities to enhance the player experience and improve retention rates and profitability including cross sell opportunities.
Work closely with MKTO, Country Managers, Creative, VIP and BI teams to ensure fruitful stakeholder management and collaboration.
Ensure all communications meet advertising, regulatory and legislative standards
Requirements:
5 years CRM experience and at least 2 years with team management experience.
Highly organised and able to manage multiple priorities efficiently
Analytical – able to analyse and evaluate data and apply to marketing decisions
Creative – able to take CRM programme to the next level by adopting innovative principles.
Native English speaker
Team player – collaborative
Other information
Benefits:
Quarterly bonus up to £500 based on the quality of service and performance
25 days holiday and 12 days Gibraltar bank holidays
International premium healthcare
Subsidised gym membership within a variety of locations in Gibraltar
Annual summer pool party and watersports
Weekly Yoga sessions
Continuous learning/development opportunities and progressive career paths
We regret that due to current volumes, we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK.
Betting Appointments, part of the St George’s Recruitment Group, is acting as an employment agency in regard to this vacancy. We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
Apr 03, 2020
Full time
CRM Campaign Manager – UK & IE
£38,000 plus bonus and benefits
Gibraltar
Company:
My client is a leading provider of online betting games in the European market. They are now looking for a skilled CRM individual for the UK market.
The role:
To be successful for this role, you must have strong planning skills; an innovative streak to try new things; ability to manage senior stakeholders; be able to work under pressure and experience of building and motivating a team.
This is a ‘hands on’ manager role – you will be responsible for strategy, planning but also execution.
Responsibilities:
Lead the strategy and planning of all customer communications for your market area – building a plan which is based on customer and data insight.
Ensure a ‘test, learn, optimise, scale’ approach in everything you do.
Be customer and company focused – continually strive for a win/win for customer and company.
Leverage all CRM systems and channels in order to ‘take CRM to the next level’ – identifying opportunities for revenue growth and problem areas for resolution.
Provide performance reporting (campaign, CRM KPIs) to Head of CRM and key stakeholders.
Assist with CRM project and task initiatives as and when required – acting as a key support to the Head of CRM.
Motivate, lead and develop two direct reports.
Identify key opportunities to enhance the player experience and improve retention rates and profitability including cross sell opportunities.
Work closely with MKTO, Country Managers, Creative, VIP and BI teams to ensure fruitful stakeholder management and collaboration.
Ensure all communications meet advertising, regulatory and legislative standards
Requirements:
5 years CRM experience and at least 2 years with team management experience.
Highly organised and able to manage multiple priorities efficiently
Analytical – able to analyse and evaluate data and apply to marketing decisions
Creative – able to take CRM programme to the next level by adopting innovative principles.
Native English speaker
Team player – collaborative
Other information
Benefits:
Quarterly bonus up to £500 based on the quality of service and performance
25 days holiday and 12 days Gibraltar bank holidays
International premium healthcare
Subsidised gym membership within a variety of locations in Gibraltar
Annual summer pool party and watersports
Weekly Yoga sessions
Continuous learning/development opportunities and progressive career paths
We regret that due to current volumes, we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK.
Betting Appointments, part of the St George’s Recruitment Group, is acting as an employment agency in regard to this vacancy. We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
I am looking for an enthusiastic and confident Account Manager to join our established VIP Team based in our Spanish office. The team work to build, grow and develop the VIP relationship to increase VIP loyalty and lifetime value by providing a one-stop first class VIP experience.
Our successful candidate will be a fluent Spanish speaker and will have proven online experience dealing with Sales/VIP/Corporate clients, ideally in the Online Gaming sector. In addition, they will have a proven ability in task management, and the ability to take ownership of daily workloads.
To succeed in this position, there is a need to be target driven with proven experience of working towards and achieving individual and team targets. Given the fast working environment in which we operate, the successful candidate will have the ability to manage, change and operate effectively in a fast-moving and dynamic environment.
We see this as a busy, yet exciting role, which will offer the successful candidate a satisfying and rewarding career.
Areas of Responsibility
Offer an enhanced proactive one stop service to our VIP members encouraging loyalty and increasing satisfaction levels including VIP Support, Sales and Risk
Manage workflow and referrals from the VIP Hosts
Liaise with internal departments to deliver a one stop service, thus ensuring a holistic service for our VIP’s
Highly proactive with a 360 degree approach to build long term relationships with VIP players to generate sustained revenue and also develop a referral channel for new VIP Players
Use extensive skills, knowledge and experience to help VIP players manage their Casino needs and general requirements
Develop and support the VIP hosts to ensure the delivery of a first-class VIP experience Deal with escalated issues/queries of VIP Host and proactively offer advice & source solutions to ensure effective resolution
Lead by example, show dedication and achieve high satisfaction levels when dealing with VIP members
Meet pre-determined productivity, quality and SLA weekly, monthly and quarterly targets
Work on a shift basis, however also having the flexibility to accommodate the needs of our VIP’s when called upon
Be available as an oncall referral via Mobile phone
What we are looking for
Essential:
Native Spanish - high levels of written communication and grammar, listening and verbal skills
High level English - written communication and grammar, listening and verbal skills
Excellent interpersonal skills, self-confidence and ability to build a good rapport quickly
Experience dealing with Sales/VIP/Corporate clients ideally in Online Gaming sector
Previous Account Management experience and proven leadership abilities, planning and analysis at a customer level
Proven ability to effectively use good decision making/judgement process to enable quick resolution
Proven ability in task management, prioritising and the ability to take ownership of daily workload
Target driven with proven experience of working towards and achieving individual and team targets
An open, honest, enthusiastic and resilient approach
Accountability for achieving goals and delivering a high quality service/sales approach to the customer
Ability to manage change and operate effectively in a fast moving and dynamic environment
Ability to communicate and share knowledge and abilities with others
Working on a shift basis, however also having the flexibility to accommodate the needs of our VIP’s when called upon
The role includes the requirement to be available as an oncall referral via Mobile phone on a rota basis with other Account Managers
We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website.
St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy. We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
Apr 01, 2020
Permanent
I am looking for an enthusiastic and confident Account Manager to join our established VIP Team based in our Spanish office. The team work to build, grow and develop the VIP relationship to increase VIP loyalty and lifetime value by providing a one-stop first class VIP experience.
Our successful candidate will be a fluent Spanish speaker and will have proven online experience dealing with Sales/VIP/Corporate clients, ideally in the Online Gaming sector. In addition, they will have a proven ability in task management, and the ability to take ownership of daily workloads.
To succeed in this position, there is a need to be target driven with proven experience of working towards and achieving individual and team targets. Given the fast working environment in which we operate, the successful candidate will have the ability to manage, change and operate effectively in a fast-moving and dynamic environment.
We see this as a busy, yet exciting role, which will offer the successful candidate a satisfying and rewarding career.
Areas of Responsibility
Offer an enhanced proactive one stop service to our VIP members encouraging loyalty and increasing satisfaction levels including VIP Support, Sales and Risk
Manage workflow and referrals from the VIP Hosts
Liaise with internal departments to deliver a one stop service, thus ensuring a holistic service for our VIP’s
Highly proactive with a 360 degree approach to build long term relationships with VIP players to generate sustained revenue and also develop a referral channel for new VIP Players
Use extensive skills, knowledge and experience to help VIP players manage their Casino needs and general requirements
Develop and support the VIP hosts to ensure the delivery of a first-class VIP experience Deal with escalated issues/queries of VIP Host and proactively offer advice & source solutions to ensure effective resolution
Lead by example, show dedication and achieve high satisfaction levels when dealing with VIP members
Meet pre-determined productivity, quality and SLA weekly, monthly and quarterly targets
Work on a shift basis, however also having the flexibility to accommodate the needs of our VIP’s when called upon
Be available as an oncall referral via Mobile phone
What we are looking for
Essential:
Native Spanish - high levels of written communication and grammar, listening and verbal skills
High level English - written communication and grammar, listening and verbal skills
Excellent interpersonal skills, self-confidence and ability to build a good rapport quickly
Experience dealing with Sales/VIP/Corporate clients ideally in Online Gaming sector
Previous Account Management experience and proven leadership abilities, planning and analysis at a customer level
Proven ability to effectively use good decision making/judgement process to enable quick resolution
Proven ability in task management, prioritising and the ability to take ownership of daily workload
Target driven with proven experience of working towards and achieving individual and team targets
An open, honest, enthusiastic and resilient approach
Accountability for achieving goals and delivering a high quality service/sales approach to the customer
Ability to manage change and operate effectively in a fast moving and dynamic environment
Ability to communicate and share knowledge and abilities with others
Working on a shift basis, however also having the flexibility to accommodate the needs of our VIP’s when called upon
The role includes the requirement to be available as an oncall referral via Mobile phone on a rota basis with other Account Managers
We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website.
St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy. We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
I am looking for a CRM Retention Specialist to be responsible for the retention of our new and active database by implementing CRM activities to optimise user experience, player engagement and KPI’s in this segment.
Our successful candidate will have proven online experience and a strong understanding of the customer journey and segmenting data, with considerable knowledge of the full player lifecycle to know when and how to target players.
Given the fast working environment in which we operate, the successful candidate will have the ability to manage changing priorities and operate effectively in a fast moving and dynamic environment. We see this as a busy, yet exciting role, which will offer the successful candidate a satisfying and rewarding career.
Areas of Responsibility
Own, initiate and execute the Retention CRM Strategy for our casino products, covering different players segments and measuring relevant KPI’s
Work with other members of the CRM team to implement the promotional and CRM plan for your segments, as well as automated marketing campaigns to target the new and active player lifecycles. This includes, but is not limited to:
Creation of brief for the creation of all marketing assets needed
Coordinate the builds of marketing materials – in-play and offline – ensuring a high level of QA is adhered to
Coordinate the creation, testing and QA of all bonus and campaign builds – ensuring a high level of QA is adhered to
Coordinate and review of contact lists, checking the accuracy of the data and the segmentation of lists
Creation of target audiences and campaigns through our CRM and marketing tools
Monitoring of promotion performance and engagement (whilst promo is running)
Utilise our different product offering to implement a detailed Marketing Strategy with a view to increase player value and reduce churn, performing towards KPI’s targets
Become an expert in using our main CRM Tool (Optimove) and how it can be used to its full potential for both the implementation of campaigns and reporting of the campaigns giving an insight into reasons for success or failure. Periodic reporting of campaigns V’s benchmarks (e.g., email subject lines, click through rates from CTA’s)
Work on the implementation of A-B test and Optimisation plan with a view to improving email KPI’s and response rates
Work with the Analytics Team to create post-campaign analysis and review success factors and opportunities for optimisation
Based on campaign analysis and competitor insights, recommend new and innovative ways of optimising future promotions and CRM strategy, tailored to different customer requirements, with an aim of increasing the lifetime value of our casino players
Carry out regular competitor analysis reviewing promotions and bonus offering, user experience and marketing communications, across different territories
Work closely with the Marketing Communications Team to create enticing marketing material to attract customers back and/or introduce them to our varied offering
Ensure all communications meet quality standards and adhere to both Legislation and Brand Guidelines
Focus on player profitability and implementation of this metric across all bonus related decision making
Essential:
Native Spanish with knowledge of the Spanish Market
Proven online experience and a strong understanding of customer experience and segmenting data, within the Gaming industry
Considerable knowledge on the full player lifecycle to know when and how to target players
Desirable:
A degree or equivalent in a Marketing discipline is preferred
We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website.
St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy. We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
Apr 01, 2020
Permanent
I am looking for a CRM Retention Specialist to be responsible for the retention of our new and active database by implementing CRM activities to optimise user experience, player engagement and KPI’s in this segment.
Our successful candidate will have proven online experience and a strong understanding of the customer journey and segmenting data, with considerable knowledge of the full player lifecycle to know when and how to target players.
Given the fast working environment in which we operate, the successful candidate will have the ability to manage changing priorities and operate effectively in a fast moving and dynamic environment. We see this as a busy, yet exciting role, which will offer the successful candidate a satisfying and rewarding career.
Areas of Responsibility
Own, initiate and execute the Retention CRM Strategy for our casino products, covering different players segments and measuring relevant KPI’s
Work with other members of the CRM team to implement the promotional and CRM plan for your segments, as well as automated marketing campaigns to target the new and active player lifecycles. This includes, but is not limited to:
Creation of brief for the creation of all marketing assets needed
Coordinate the builds of marketing materials – in-play and offline – ensuring a high level of QA is adhered to
Coordinate the creation, testing and QA of all bonus and campaign builds – ensuring a high level of QA is adhered to
Coordinate and review of contact lists, checking the accuracy of the data and the segmentation of lists
Creation of target audiences and campaigns through our CRM and marketing tools
Monitoring of promotion performance and engagement (whilst promo is running)
Utilise our different product offering to implement a detailed Marketing Strategy with a view to increase player value and reduce churn, performing towards KPI’s targets
Become an expert in using our main CRM Tool (Optimove) and how it can be used to its full potential for both the implementation of campaigns and reporting of the campaigns giving an insight into reasons for success or failure. Periodic reporting of campaigns V’s benchmarks (e.g., email subject lines, click through rates from CTA’s)
Work on the implementation of A-B test and Optimisation plan with a view to improving email KPI’s and response rates
Work with the Analytics Team to create post-campaign analysis and review success factors and opportunities for optimisation
Based on campaign analysis and competitor insights, recommend new and innovative ways of optimising future promotions and CRM strategy, tailored to different customer requirements, with an aim of increasing the lifetime value of our casino players
Carry out regular competitor analysis reviewing promotions and bonus offering, user experience and marketing communications, across different territories
Work closely with the Marketing Communications Team to create enticing marketing material to attract customers back and/or introduce them to our varied offering
Ensure all communications meet quality standards and adhere to both Legislation and Brand Guidelines
Focus on player profitability and implementation of this metric across all bonus related decision making
Essential:
Native Spanish with knowledge of the Spanish Market
Proven online experience and a strong understanding of customer experience and segmenting data, within the Gaming industry
Considerable knowledge on the full player lifecycle to know when and how to target players
Desirable:
A degree or equivalent in a Marketing discipline is preferred
We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website.
St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy. We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
£50,000 - £55,000 + benefits
Key Responsibilities
My client are looking for an experienced and enthusiastic Payments Product Manager to lead the payments and cashier strategy and implementation.
This is an exciting opportunity to build a new role and lead changes and improvements. The Payments Product Manager is a key role in the Product Team and will be responsible for the company payments roadmap, analysis and relationship with 3rd party providers and partnerships.
Areas of Responsibility
Own the payments product roadmap and define the payment product vision and strategy
Manage relationship with suppliers and 3rd party providers, develop new partnerships and continuously drive new integrations
Manage the cashier and continuously improve the customer payment journey in all company brands
Conduct regular competitor analysis and drive innovation
Manage territory penetration and localisation from payments and cashier aspects
Conduct regular analysis of payments performance, define and follow KPI’s, follow up on improvements and identify areas of failure
Work closely with the product owners to create functional specifications and user stories for the development teams to scope clearly, to ensure quality and timely delivery
Maintain an interface with key stakeholders in the company and clearly communicate status and progress to the Senior Management Team.
What we are looking for…
Essential:
Extensive payments management experience, payments integration and cashier integrations
Excellent analytical skills and expert in Excel
Experience in gaming in global markets
Understanding of risk, fraud, compliance and AML
Ability to work independently
Excellent communication skills and ability to operate at all levels of the organisation
Team Player
Desirable:
Experience in product management
Experience in analysing product requirements and writing specifications
Experience working in an agile environment
We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website.
St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy. We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
Apr 01, 2020
Permanent
£50,000 - £55,000 + benefits
Key Responsibilities
My client are looking for an experienced and enthusiastic Payments Product Manager to lead the payments and cashier strategy and implementation.
This is an exciting opportunity to build a new role and lead changes and improvements. The Payments Product Manager is a key role in the Product Team and will be responsible for the company payments roadmap, analysis and relationship with 3rd party providers and partnerships.
Areas of Responsibility
Own the payments product roadmap and define the payment product vision and strategy
Manage relationship with suppliers and 3rd party providers, develop new partnerships and continuously drive new integrations
Manage the cashier and continuously improve the customer payment journey in all company brands
Conduct regular competitor analysis and drive innovation
Manage territory penetration and localisation from payments and cashier aspects
Conduct regular analysis of payments performance, define and follow KPI’s, follow up on improvements and identify areas of failure
Work closely with the product owners to create functional specifications and user stories for the development teams to scope clearly, to ensure quality and timely delivery
Maintain an interface with key stakeholders in the company and clearly communicate status and progress to the Senior Management Team.
What we are looking for…
Essential:
Extensive payments management experience, payments integration and cashier integrations
Excellent analytical skills and expert in Excel
Experience in gaming in global markets
Understanding of risk, fraud, compliance and AML
Ability to work independently
Excellent communication skills and ability to operate at all levels of the organisation
Team Player
Desirable:
Experience in product management
Experience in analysing product requirements and writing specifications
Experience working in an agile environment
We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website.
St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy. We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
One of the first, and remains one of the largest, online gaming companies in the world, has an exciting job opportunity for a self-motivated Affiliate Manager to join their team in Gibraltar . If you have a passion for online affiliate marketing, and want to further your career in the gaming industry, this job could be perfect for you!
Your key job responsibilities as the Affiliate Manager in Gibraltar will include:
Recruitment of new affiliates in a number of territories
Management of existing affiliates; maximising exposure opportunities across a number of territories
Creation and management of promotional affiliate activity
Management of creative assets and related libraries across all products and multiple territories
Work closely with the Territory teams to increase channel effectiveness to achieve the annual budget
Analyse Affiliate performance by owned portfolio and propose solutions that will improve effectiveness of the portfolio in conjunction with the relevant Territory Manager
Monitor affiliate profitability by owned portfolio and suggests commercial interventions where appropriate
Analysing performance across all products and multiple affiliate accounts
Responsibility for ROI analysis and reporting across a portfolio of accounts
Requirements for this Affiliate Manager job in Gibraltar :
Must have an EU work permit
Sales mentality focused on acquiring new business and driving value and profitability
Sound commercial analysis of existing and new affiliate arrangements
Strong commerciality to lead negotiations and maximize opportunities
Understanding & driving channel efficiency & ROI
Educated to degree level and have similar experience in a similar role.
The ability to sell the benefits of the affiliate program and acquire new business
Keen interest and knowledge in the online gaming industry and products
Fluency in a European language a massive plus!
Mar 31, 2020
Full time
One of the first, and remains one of the largest, online gaming companies in the world, has an exciting job opportunity for a self-motivated Affiliate Manager to join their team in Gibraltar . If you have a passion for online affiliate marketing, and want to further your career in the gaming industry, this job could be perfect for you!
Your key job responsibilities as the Affiliate Manager in Gibraltar will include:
Recruitment of new affiliates in a number of territories
Management of existing affiliates; maximising exposure opportunities across a number of territories
Creation and management of promotional affiliate activity
Management of creative assets and related libraries across all products and multiple territories
Work closely with the Territory teams to increase channel effectiveness to achieve the annual budget
Analyse Affiliate performance by owned portfolio and propose solutions that will improve effectiveness of the portfolio in conjunction with the relevant Territory Manager
Monitor affiliate profitability by owned portfolio and suggests commercial interventions where appropriate
Analysing performance across all products and multiple affiliate accounts
Responsibility for ROI analysis and reporting across a portfolio of accounts
Requirements for this Affiliate Manager job in Gibraltar :
Must have an EU work permit
Sales mentality focused on acquiring new business and driving value and profitability
Sound commercial analysis of existing and new affiliate arrangements
Strong commerciality to lead negotiations and maximize opportunities
Understanding & driving channel efficiency & ROI
Educated to degree level and have similar experience in a similar role.
The ability to sell the benefits of the affiliate program and acquire new business
Keen interest and knowledge in the online gaming industry and products
Fluency in a European language a massive plus!
Are you passionate about all things digital and looking to live and work in Gibraltar ? Keep reading! A leading gaming company is looking for a high calibre Sports Content Manager to lead the effort in their Sports Trading, Customer management, promotions and bet boosts, which will be 24/7 topical, relevant and engaging. If you’re an EU citizen and this job seems like the perfect challenge, we’d like to hear from you!
Your key job responsibilities as the Sports Content Manager in Gibraltar will include:
Populate and manage the Sports homepage and promotions page, as well as the creation and management of cross-sell areas
Use the sports schedule to define a daily content strategy and priorities that will drive engagement and turnover
Work with the marketing and acquisition team to develop and improve strategies to increase customer engagement with the brand
Responsible for pricing a range of markets and specials along with prices boosts, market enhancements and trading offers
Highlight any topical developments during the day in order to drive revenue on related betting opportunities
Provide detailed analysis and reporting of customer and market performance to improve profitability
Manage prices, risks and liabilities in accordance with liability parameters and company risk management strategy
Requirements for this Sports Content Manager job in Gibraltar :
Must already have an EU work permit
Excellent general sports and wagering knowledge with a natural flair for the betting industry
Previous experience in a sports betting role, ideally in content management
Ability to work under pressure, prioritise and make effective decisions
Data driven and strong mathematical skills, familiar with office applications, particularly Excel
Highly motivated individual with the ability to work flexible hours in line with the needs of the business
Previous CMS experience or Trading experience an advantage
Mar 31, 2020
Full time
Are you passionate about all things digital and looking to live and work in Gibraltar ? Keep reading! A leading gaming company is looking for a high calibre Sports Content Manager to lead the effort in their Sports Trading, Customer management, promotions and bet boosts, which will be 24/7 topical, relevant and engaging. If you’re an EU citizen and this job seems like the perfect challenge, we’d like to hear from you!
Your key job responsibilities as the Sports Content Manager in Gibraltar will include:
Populate and manage the Sports homepage and promotions page, as well as the creation and management of cross-sell areas
Use the sports schedule to define a daily content strategy and priorities that will drive engagement and turnover
Work with the marketing and acquisition team to develop and improve strategies to increase customer engagement with the brand
Responsible for pricing a range of markets and specials along with prices boosts, market enhancements and trading offers
Highlight any topical developments during the day in order to drive revenue on related betting opportunities
Provide detailed analysis and reporting of customer and market performance to improve profitability
Manage prices, risks and liabilities in accordance with liability parameters and company risk management strategy
Requirements for this Sports Content Manager job in Gibraltar :
Must already have an EU work permit
Excellent general sports and wagering knowledge with a natural flair for the betting industry
Previous experience in a sports betting role, ideally in content management
Ability to work under pressure, prioritise and make effective decisions
Data driven and strong mathematical skills, familiar with office applications, particularly Excel
Highly motivated individual with the ability to work flexible hours in line with the needs of the business
Previous CMS experience or Trading experience an advantage
A leading provider of sports betting solutions which powers some of the most successful gaming operators around the globe has a great job opportunity for a Business Development Manager to join their winning team in Gibraltar . On a growth trajectory that has outstripped the rest of the market for some time and continues to do so, it is a fantastic time to join such a business and be a key figure in helping to deliver new business.
Your key job responsibilities as the Business Development Manager in Gibraltar will include:
Bring new accounts, prospecting, negotiating, and closing deals
Ensure that sales budgets, reports and forecasts are completed and presented on time
Work with other managers to develop sales and marketing strategies
Understand and comply with the relevant laws and ethical standards within the iGaming industry
Ensure that customers receive a high standard of service from commencement of business to post-sales service
Gather market intelligence on competitor’s products and sales strategies
Work with Sales/Marketing team on continuing sales growth and developing market specific sales plans
Make full usage of existing CRM program to report on opportunities and customer communication
Identify and establish commercial relationships with 3rd party platforms and partners
Requirements for this Business Development Manager job in Gibraltar :
More than 3 years’ experience in a commercial or sales in the Sports Betting industry is a MUST
Extensive experience in Account /Business Dev Manager roles in Sports Betting industry
Enthusiastic and flexible
Highly motivated and hardworking
Ability to match client’s business requirements with product capabilities
Ability to make right decisions based on strong analytical reasoning skills
Excellent interpersonal skills that build positive relationships internally and externally
Excellent proven negotiation skills
Willing to travel
Mar 31, 2020
Full time
A leading provider of sports betting solutions which powers some of the most successful gaming operators around the globe has a great job opportunity for a Business Development Manager to join their winning team in Gibraltar . On a growth trajectory that has outstripped the rest of the market for some time and continues to do so, it is a fantastic time to join such a business and be a key figure in helping to deliver new business.
Your key job responsibilities as the Business Development Manager in Gibraltar will include:
Bring new accounts, prospecting, negotiating, and closing deals
Ensure that sales budgets, reports and forecasts are completed and presented on time
Work with other managers to develop sales and marketing strategies
Understand and comply with the relevant laws and ethical standards within the iGaming industry
Ensure that customers receive a high standard of service from commencement of business to post-sales service
Gather market intelligence on competitor’s products and sales strategies
Work with Sales/Marketing team on continuing sales growth and developing market specific sales plans
Make full usage of existing CRM program to report on opportunities and customer communication
Identify and establish commercial relationships with 3rd party platforms and partners
Requirements for this Business Development Manager job in Gibraltar :
More than 3 years’ experience in a commercial or sales in the Sports Betting industry is a MUST
Extensive experience in Account /Business Dev Manager roles in Sports Betting industry
Enthusiastic and flexible
Highly motivated and hardworking
Ability to match client’s business requirements with product capabilities
Ability to make right decisions based on strong analytical reasoning skills
Excellent interpersonal skills that build positive relationships internally and externally
Excellent proven negotiation skills
Willing to travel
Our client is part on an international network of affiliated commercial law firms with offices in Uk, Beijing, Cologne, Dubai, Hamburg, Hong Kong, London, Piraeus, Shanghai and Singapore. This is an exciting oppportunity to further grow your career within the iGaming space working in a dynamic forward thinking practice; where your work will be a nice blend of legal and client facing business development.
Opportunity
We are looking for qualified lawyer with suitable experience to join our dynamic team in Gibraltar. We provide a supportive and enjoyable environment for self-motivated lawyers looking to develop their careers working with interesting clients.
As an Associate your primary responsibility will be advising on aspects of gaming regulations, partnership agreements, processing agreements, licensing agreements, consumer law, data protection, IP, marketing and distribution deals, general commercial agreements and M&A deals.
You should be able to think on your feet, produce high quality work in a flexible, fast paced environment and have the ability to work for clients located around the world. You should be comfortable dealing with people in operations, finance, compliance, technology, marketing and sales. If you are ready for a challenge, please get in touch.
Desierd Skills & Experience
• UK/Gibraltar Qualification essential with a minimum of 1-3yrs PQE with a law firm/In-House • Suitable cross-border experience in either financial services or e-commerce law (e.g. gaming, e-payments, technology, IP, cryptocurrencies) or in corporate law; • A positive commercial approach to problem solving; • Ability to support igaming Partner on areas of commercial law; • Excellent communication skills; • Good sense of humour and great attitude.
Mar 31, 2020
Full time
Our client is part on an international network of affiliated commercial law firms with offices in Uk, Beijing, Cologne, Dubai, Hamburg, Hong Kong, London, Piraeus, Shanghai and Singapore. This is an exciting oppportunity to further grow your career within the iGaming space working in a dynamic forward thinking practice; where your work will be a nice blend of legal and client facing business development.
Opportunity
We are looking for qualified lawyer with suitable experience to join our dynamic team in Gibraltar. We provide a supportive and enjoyable environment for self-motivated lawyers looking to develop their careers working with interesting clients.
As an Associate your primary responsibility will be advising on aspects of gaming regulations, partnership agreements, processing agreements, licensing agreements, consumer law, data protection, IP, marketing and distribution deals, general commercial agreements and M&A deals.
You should be able to think on your feet, produce high quality work in a flexible, fast paced environment and have the ability to work for clients located around the world. You should be comfortable dealing with people in operations, finance, compliance, technology, marketing and sales. If you are ready for a challenge, please get in touch.
Desierd Skills & Experience
• UK/Gibraltar Qualification essential with a minimum of 1-3yrs PQE with a law firm/In-House • Suitable cross-border experience in either financial services or e-commerce law (e.g. gaming, e-payments, technology, IP, cryptocurrencies) or in corporate law; • A positive commercial approach to problem solving; • Ability to support igaming Partner on areas of commercial law; • Excellent communication skills; • Good sense of humour and great attitude.
Front End Dev – Gibraltar!
Our client is a global online gaming group looking to expand its development team in their Gibraltar operations. They are looking for a number of Front End Developers of varying level to join their growing product team. Offering great starting salary, excellent benefits, new modern office and innovative work place.
Job Purpose!
You will be joining a cross-functional development team that has the responsibility for the sports betting product, including web and mobile apps. The team is working on creating a new sports betting experience, redesigning and rewriting the product from scratch.
The Sportsbook team consists of talented software engineers working on front-end and back-end technologies. In your role, you will be expected to drive the front-end work within the team by applying your knowledge and skills in both greenfield development and ongoing projects.
You will work in an Agile environment with a strong focus on providing delightful betting experiences to our valuable customers. Our client promotes an open and proactive culture where developers and testers are encouraged to learn and contribute in ways outside the usual development work.
Responsibilities!
As a developer in the Sportsbook team you will be responsible for developing and improving the sports betting product, driving delivery all the way from idea to production.
You will be working closely with the product owner, Agile lead and a team of product managers to collaborate and influence new development. In your role you are creative, enjoy responsibility and thrive in a fast paced environment where technology and continuous delivery is key.
You will participate in design discussions with your colleagues to find great solutions to complex engineering challenges.
Tech our client likes to use!
JavaScript ES6+, React.js, node.js, Redux, Babel, Webpack, Yarn, Styled components/SASS/LESS
Reusable components
Continuous Delivery
Best development practices
Agile and lean values
Your experience!
Hands-on experience with ReactJS/Redux and interest in the possibilities of ES6/Babel
Familiarity with concepts like Webpack and styled components
Enjoy working with people from diverse backgrounds who are passionate about what they do
A positive person with a passion for what you do, putting teamwork and collaboration above all else
Ability to grasp complex business scenarios and translate them into solutions with clean and performant code
Confidence in your own abilities, but also an appreciation that there is an endless ocean of new things to take on board
Mar 31, 2020
Full time
Front End Dev – Gibraltar!
Our client is a global online gaming group looking to expand its development team in their Gibraltar operations. They are looking for a number of Front End Developers of varying level to join their growing product team. Offering great starting salary, excellent benefits, new modern office and innovative work place.
Job Purpose!
You will be joining a cross-functional development team that has the responsibility for the sports betting product, including web and mobile apps. The team is working on creating a new sports betting experience, redesigning and rewriting the product from scratch.
The Sportsbook team consists of talented software engineers working on front-end and back-end technologies. In your role, you will be expected to drive the front-end work within the team by applying your knowledge and skills in both greenfield development and ongoing projects.
You will work in an Agile environment with a strong focus on providing delightful betting experiences to our valuable customers. Our client promotes an open and proactive culture where developers and testers are encouraged to learn and contribute in ways outside the usual development work.
Responsibilities!
As a developer in the Sportsbook team you will be responsible for developing and improving the sports betting product, driving delivery all the way from idea to production.
You will be working closely with the product owner, Agile lead and a team of product managers to collaborate and influence new development. In your role you are creative, enjoy responsibility and thrive in a fast paced environment where technology and continuous delivery is key.
You will participate in design discussions with your colleagues to find great solutions to complex engineering challenges.
Tech our client likes to use!
JavaScript ES6+, React.js, node.js, Redux, Babel, Webpack, Yarn, Styled components/SASS/LESS
Reusable components
Continuous Delivery
Best development practices
Agile and lean values
Your experience!
Hands-on experience with ReactJS/Redux and interest in the possibilities of ES6/Babel
Familiarity with concepts like Webpack and styled components
Enjoy working with people from diverse backgrounds who are passionate about what they do
A positive person with a passion for what you do, putting teamwork and collaboration above all else
Ability to grasp complex business scenarios and translate them into solutions with clean and performant code
Confidence in your own abilities, but also an appreciation that there is an endless ocean of new things to take on board
Data Scientist | Competitive Salary + Full relocation package + Bonus and Full Benefits package | Online Gaming Company | Gibraltar
SRGEurope has been appointed to recruit an experienced Data Scientist for a dynamic and innovative online gaming company. The Data Scientist will define and implement powerful Advanced Analytics/Machine Learning/Statistical/Predictive Models to support the Head of insight & Analytics and wider business.
This is an incredible opportunity for an individual who wants to use their skills to truly have a demonstrable impact.
Data Scientist Responsibilities:
Work with Head of Insight & Analytics and stakeholders on the implementation, analysis and reporting of predictive and advanced analytics models.
Be proactively involved in maximising the potential for advanced analytics in delivering actionable insight, business uplift and revenue enhancement.
Own the performance and maintenance of your models in production.
Ensure approach is sufficiently documented based on CRISP-DM or similar methodology.
Deliver ad hoc analytical projects and / or research as required.
Support the development of new data systems and processes and ensure these are utilised effectively within the team, identifying continual areas of improvement.
Data Scientist Requirements:
An excellent understanding of Advanced Analytics/Machine Learning/Statistical/Predictive modelling.
Proven expertise regarding data models, data mining and segmentation techniques.
Demonstrable ability to successfully output value enhancing work with attention to detail and accuracy.
Experience of complex querying of databases (Ideally Microsoft SQL) and data manipulation with significant volumes of data.
Experience working with advanced analytical/data mining tools. I.e. IBM SPSS Modeller, KMIME, R, SAS or similar (Ideally IBM SPSS Modeller).
Flexible and responsive with a proactive approach to problem solving.
Desirable:
A PhD (preferably) or MSc in Mathematics, Statistics, Physics, or a similarly quantitative field.
Solid tech knowledge including Python/R/SQL/Data storage understanding/ETL Processes
Experience in a commercial, transaction focused environment (Online Gaming a plus).
Mar 28, 2020
Full time
Data Scientist | Competitive Salary + Full relocation package + Bonus and Full Benefits package | Online Gaming Company | Gibraltar
SRGEurope has been appointed to recruit an experienced Data Scientist for a dynamic and innovative online gaming company. The Data Scientist will define and implement powerful Advanced Analytics/Machine Learning/Statistical/Predictive Models to support the Head of insight & Analytics and wider business.
This is an incredible opportunity for an individual who wants to use their skills to truly have a demonstrable impact.
Data Scientist Responsibilities:
Work with Head of Insight & Analytics and stakeholders on the implementation, analysis and reporting of predictive and advanced analytics models.
Be proactively involved in maximising the potential for advanced analytics in delivering actionable insight, business uplift and revenue enhancement.
Own the performance and maintenance of your models in production.
Ensure approach is sufficiently documented based on CRISP-DM or similar methodology.
Deliver ad hoc analytical projects and / or research as required.
Support the development of new data systems and processes and ensure these are utilised effectively within the team, identifying continual areas of improvement.
Data Scientist Requirements:
An excellent understanding of Advanced Analytics/Machine Learning/Statistical/Predictive modelling.
Proven expertise regarding data models, data mining and segmentation techniques.
Demonstrable ability to successfully output value enhancing work with attention to detail and accuracy.
Experience of complex querying of databases (Ideally Microsoft SQL) and data manipulation with significant volumes of data.
Experience working with advanced analytical/data mining tools. I.e. IBM SPSS Modeller, KMIME, R, SAS or similar (Ideally IBM SPSS Modeller).
Flexible and responsive with a proactive approach to problem solving.
Desirable:
A PhD (preferably) or MSc in Mathematics, Statistics, Physics, or a similarly quantitative field.
Solid tech knowledge including Python/R/SQL/Data storage understanding/ETL Processes
Experience in a commercial, transaction focused environment (Online Gaming a plus).
SRGEurope have been appointed to recruit a Content Marketing Manager to join an exciting growing company with offices in Gibraltar. The Content Marketing Manager will be accountable for delivering the macro content marketing strategies for the business, evolving and optimising all opportunities to attract, engage and convert new and lapsed customers across both company brands for the digital businesses.
Content Marketing Manager Responsibilities:
Manage every component of content development, with a focus on ROI, content marketing scaling search performance.
Manage the flawless execution of content, digital link building distribution with a forward-looking strategic mandate for overall consumer perception and content consumption.
Work closely with the Senior Content Marketing Manager in defining how we use the customer facing communications and content to optimise the overall content marketing strategies.
Accountable for driving 35% of the annual digital acquisitions / NGR through impactful content initiatives whilst increasing consideration
Draw on the resources of the wider marketing function to create all and any assets required to support the relentless drive for new customers, building credibility with existing customers and command a sphere of influence far broader than your direct report to ensure the importance of, and focus on, content is widely felt and fully understood.
Lead, energise and motivate highly performing content teams through trust, integrity, strength of vision and dynamism.
Content Marketing Manager Requirements:
Degree level education with multiple years' experience in the consumer facing multi-channel regulated sectors working across retail and digital commercially focussed businesses.
Proven track record in developing and delivering content strategy, and SEO acquisition in a fast moving multichannel environment or high transactional B2C business of comparable scale and dynamism most likely in the leisure and hospitality sector
The ability to plan, develop, create and execute communications in a variety of on and offline media and channels as part of a seamless customer acquisition and conversion strategy.
Effective communicator and operator at senior management level, with a proven capability in engaging and influencing at board level and contributing to company strategy.
Track record in establishing, leading and developing sizeable teams.
Ability to effectively lead and manage change in a matrix environment.
Strong and broad commercial understanding, with the ability to contribute to the future strategy and performance of the company.
The Company
Our Client is a forward thinking and dynamic International company looking to expand on their already brilliant and dedicated colleagues. They offer a fun working environment and the opportunity to progress your career.
Mar 28, 2020
Full time
SRGEurope have been appointed to recruit a Content Marketing Manager to join an exciting growing company with offices in Gibraltar. The Content Marketing Manager will be accountable for delivering the macro content marketing strategies for the business, evolving and optimising all opportunities to attract, engage and convert new and lapsed customers across both company brands for the digital businesses.
Content Marketing Manager Responsibilities:
Manage every component of content development, with a focus on ROI, content marketing scaling search performance.
Manage the flawless execution of content, digital link building distribution with a forward-looking strategic mandate for overall consumer perception and content consumption.
Work closely with the Senior Content Marketing Manager in defining how we use the customer facing communications and content to optimise the overall content marketing strategies.
Accountable for driving 35% of the annual digital acquisitions / NGR through impactful content initiatives whilst increasing consideration
Draw on the resources of the wider marketing function to create all and any assets required to support the relentless drive for new customers, building credibility with existing customers and command a sphere of influence far broader than your direct report to ensure the importance of, and focus on, content is widely felt and fully understood.
Lead, energise and motivate highly performing content teams through trust, integrity, strength of vision and dynamism.
Content Marketing Manager Requirements:
Degree level education with multiple years' experience in the consumer facing multi-channel regulated sectors working across retail and digital commercially focussed businesses.
Proven track record in developing and delivering content strategy, and SEO acquisition in a fast moving multichannel environment or high transactional B2C business of comparable scale and dynamism most likely in the leisure and hospitality sector
The ability to plan, develop, create and execute communications in a variety of on and offline media and channels as part of a seamless customer acquisition and conversion strategy.
Effective communicator and operator at senior management level, with a proven capability in engaging and influencing at board level and contributing to company strategy.
Track record in establishing, leading and developing sizeable teams.
Ability to effectively lead and manage change in a matrix environment.
Strong and broad commercial understanding, with the ability to contribute to the future strategy and performance of the company.
The Company
Our Client is a forward thinking and dynamic International company looking to expand on their already brilliant and dedicated colleagues. They offer a fun working environment and the opportunity to progress your career.
Senior SEO Content Manager | Competitive Salary + Bonus + Benefits + Relocation Assistance | Online Gaming Company | Gibraltar
SRGEurope have been appointed to recruit a Senior SEO Content Manager to join an exciting growing company with offices in Gibraltar. The Senior SEO Content Manager will be accountable for delivering the macro content marketing strategies for the business, evolving and optimising all opportunities to attract, engage and convert new and lapsed customers across both company brands for the digital businesses.
Senior SEO Content Manager Responsibilities:
Manage every component of content development, with a focus on ROI, content marketing scaling search performance.
Manage the flawless execution of content, digital link building distribution with a forward-looking strategic mandate for overall consumer perception and content consumption.
Work closely with Head of PR & Content in defining how we use the customer facing communications and content to optimise the overall content marketing strategies.
Accountable for driving 35% of the annual digital acquisitions / NGR through impactful content initiatives whilst increasing consideration.
Manage SEO and content agencies aligning overall strategies.
Draw on the resources of the wider marketing function to create all and any assets required to support the relentless drive for new customers, building credibility with existing customers and command a sphere of influence far broader than your direct report to ensure the importance of, and focus on, content is widely felt and fully understood.
Lead, energise and motivate highly performing content teams through trust, integrity, strength of vision and dynamism.
Senior SEO Content Manager Requirements:
Degree level education with multiple years' experience in the consumer facing multi-channel regulated sectors working across retail and digital commercially focussed businesses.
Proven track record in developing and delivering content strategy, and SEO acquisition in a fast moving multichannel environment or high transactional B2C business of comparable scale and dynamism most likely in the leisure and hospitality sector.
The ability to plan, develop, create and execute communications in a variety of on and offline media and channels as part of a seamless customer acquisition and conversion strategy.
Effective communicator and operator at senior management level, with a proven capability in engaging and influencing at board level and contributing to company strategy.
Excellent influencing skills to ensure positive and effective working relationships with shared service teams and colleagues in other geographies.
Track record in establishing, leading and developing sizeable teams.
Resilient to a tee with a restless attitude and strong work ethic, demonstrating a visible leadership style that motivates those around you.
Ability to effectively lead and manage change in a matrix environment.
Strong and broad commercial understanding, with the ability to contribute to the future strategy and performance of the company.
The Company
Our Client is a forward thinking and dynamic International company looking to expand on their already brilliant and dedicated colleagues. They offer a fun working environment and the opportunity to progress your career.
Mar 28, 2020
Full time
Senior SEO Content Manager | Competitive Salary + Bonus + Benefits + Relocation Assistance | Online Gaming Company | Gibraltar
SRGEurope have been appointed to recruit a Senior SEO Content Manager to join an exciting growing company with offices in Gibraltar. The Senior SEO Content Manager will be accountable for delivering the macro content marketing strategies for the business, evolving and optimising all opportunities to attract, engage and convert new and lapsed customers across both company brands for the digital businesses.
Senior SEO Content Manager Responsibilities:
Manage every component of content development, with a focus on ROI, content marketing scaling search performance.
Manage the flawless execution of content, digital link building distribution with a forward-looking strategic mandate for overall consumer perception and content consumption.
Work closely with Head of PR & Content in defining how we use the customer facing communications and content to optimise the overall content marketing strategies.
Accountable for driving 35% of the annual digital acquisitions / NGR through impactful content initiatives whilst increasing consideration.
Manage SEO and content agencies aligning overall strategies.
Draw on the resources of the wider marketing function to create all and any assets required to support the relentless drive for new customers, building credibility with existing customers and command a sphere of influence far broader than your direct report to ensure the importance of, and focus on, content is widely felt and fully understood.
Lead, energise and motivate highly performing content teams through trust, integrity, strength of vision and dynamism.
Senior SEO Content Manager Requirements:
Degree level education with multiple years' experience in the consumer facing multi-channel regulated sectors working across retail and digital commercially focussed businesses.
Proven track record in developing and delivering content strategy, and SEO acquisition in a fast moving multichannel environment or high transactional B2C business of comparable scale and dynamism most likely in the leisure and hospitality sector.
The ability to plan, develop, create and execute communications in a variety of on and offline media and channels as part of a seamless customer acquisition and conversion strategy.
Effective communicator and operator at senior management level, with a proven capability in engaging and influencing at board level and contributing to company strategy.
Excellent influencing skills to ensure positive and effective working relationships with shared service teams and colleagues in other geographies.
Track record in establishing, leading and developing sizeable teams.
Resilient to a tee with a restless attitude and strong work ethic, demonstrating a visible leadership style that motivates those around you.
Ability to effectively lead and manage change in a matrix environment.
Strong and broad commercial understanding, with the ability to contribute to the future strategy and performance of the company.
The Company
Our Client is a forward thinking and dynamic International company looking to expand on their already brilliant and dedicated colleagues. They offer a fun working environment and the opportunity to progress your career.
SRGEurope has been appointed to recruit a Head of Digital Marketing Analytics to join a high profile and fast growing online gaming company in Gibraltar. Our client is dynamic, creative, and has an incredibly talented work force.
The Head of Digital Marketing Analytics will be responsible for leading a highly performing team to deliver data that provides digital insightful, actionable digital analyses, marketing data insights and prediction enablement strategies, and innovative digital analytic solutions to impact digital revenue, productivity, digital acquisition, digital cross-sell strategies
Head of Digital Marketing Analytics Responsibilities:
Apply digital statistical techniques on large behavioural datasets to measure results and show key trends. In addition to identify causal impact and attribution, as well as model and predict future performance of prospects, customers, products or services.
Takes responsibility for delivering key digital channel requirements to the Data Analytics team, within Data Transformation, around the insight product roadmap.
Accountable for the P&L budget and the development of business cases to support future digital analytics and marketing initiatives.
Translates digital analytics and behavioural data into key insights and business deliverables.
Lead design and implementation of advanced digital channel analytical solutions to identify important online behaviours and recommend actions to drive desired outcomes.
Recruit, coach and mentor team career performance with a focus on creating a high performing digital analytic and optimization / personalisation team.
Head of Digital Marketing Requirements:
EU passport is required to be eligible to work in Gibraltar.
BS/BA in quantitative field (Statistics, Digital Marketing, Economics, Mathematics, Operations Science).
Ability to excel in a fast-paced complex business environment.
Experience with various statistical modelling techniques including linear and logistic regression, clustering, segmentation, decision trees, neural networks.
Proficient with use of on-line digital data (i.e. Google, Adobe, Tealium, DFA).
Experience with on-line large-scale A/B testing or Multivariate testing.
Proven experience in forecasting, predictive modelling, and machine learning.
Previous background within online gambling & gaming is s preferred.
Why Gibraltar?
Gibraltar is a British Overseas Territory on the edge of the Iberian Peninsula neighbouring Southern Spain. It boasts 300 days of sunshine per year, a relaxed out of work lifestyle and is easily accessible to the rest of Europe from Gibraltar and Malaga airports. The primary currency in Gibraltar is pounds/sterling and there are excellent English speaking schools if you are relocating with your family.
Mar 28, 2020
Full time
SRGEurope has been appointed to recruit a Head of Digital Marketing Analytics to join a high profile and fast growing online gaming company in Gibraltar. Our client is dynamic, creative, and has an incredibly talented work force.
The Head of Digital Marketing Analytics will be responsible for leading a highly performing team to deliver data that provides digital insightful, actionable digital analyses, marketing data insights and prediction enablement strategies, and innovative digital analytic solutions to impact digital revenue, productivity, digital acquisition, digital cross-sell strategies
Head of Digital Marketing Analytics Responsibilities:
Apply digital statistical techniques on large behavioural datasets to measure results and show key trends. In addition to identify causal impact and attribution, as well as model and predict future performance of prospects, customers, products or services.
Takes responsibility for delivering key digital channel requirements to the Data Analytics team, within Data Transformation, around the insight product roadmap.
Accountable for the P&L budget and the development of business cases to support future digital analytics and marketing initiatives.
Translates digital analytics and behavioural data into key insights and business deliverables.
Lead design and implementation of advanced digital channel analytical solutions to identify important online behaviours and recommend actions to drive desired outcomes.
Recruit, coach and mentor team career performance with a focus on creating a high performing digital analytic and optimization / personalisation team.
Head of Digital Marketing Requirements:
EU passport is required to be eligible to work in Gibraltar.
BS/BA in quantitative field (Statistics, Digital Marketing, Economics, Mathematics, Operations Science).
Ability to excel in a fast-paced complex business environment.
Experience with various statistical modelling techniques including linear and logistic regression, clustering, segmentation, decision trees, neural networks.
Proficient with use of on-line digital data (i.e. Google, Adobe, Tealium, DFA).
Experience with on-line large-scale A/B testing or Multivariate testing.
Proven experience in forecasting, predictive modelling, and machine learning.
Previous background within online gambling & gaming is s preferred.
Why Gibraltar?
Gibraltar is a British Overseas Territory on the edge of the Iberian Peninsula neighbouring Southern Spain. It boasts 300 days of sunshine per year, a relaxed out of work lifestyle and is easily accessible to the rest of Europe from Gibraltar and Malaga airports. The primary currency in Gibraltar is pounds/sterling and there are excellent English speaking schools if you are relocating with your family.
