Position Overview
As a Travel agent, you will assist our clients in completing their travel itineraries over the phone, emails and social media requests while handling our reservation systems. Another vital aspect of the Travel Agent position is to promote and sell our flight add-on products as a natural extension of conversation with the customer. Our intention is to provide a more complete service to our customers by travelling with peace of mind and security.
In order to ensure a flawless and positive customer experience, all our agents have a friendly attitude and enjoy helping others!
Responsibilities
Receive & process incoming calls, emails & social media requests
Ensure & provide quality of service to customers. i.e. handle inquiries & complaints from customers in a professional manner
Manage flight cancellations, rebookings and force majeure situations
Develop & recommend changes to existing methods &...
Feb 09, 2021
Full time
Position Overview
As a Travel agent, you will assist our clients in completing their travel itineraries over the phone, emails and social media requests while handling our reservation systems. Another vital aspect of the Travel Agent position is to promote and sell our flight add-on products as a natural extension of conversation with the customer. Our intention is to provide a more complete service to our customers by travelling with peace of mind and security.
In order to ensure a flawless and positive customer experience, all our agents have a friendly attitude and enjoy helping others!
Responsibilities
Receive & process incoming calls, emails & social media requests
Ensure & provide quality of service to customers. i.e. handle inquiries & complaints from customers in a professional manner
Manage flight cancellations, rebookings and force majeure situations
Develop & recommend changes to existing methods &...
Do you want to work for one of the world's biggest flight centric Online Travel Agencies and build your career in tourism? Our client is on the lookout for talented Danish speaking professionals to join their team in Athens.
About our client:
Our client a diverse, dynamically growing team of 1000 and is one of the leading global flight-centric Online Travel Agencies with billions in annual gross sales.
Their headquarters are located in Sweden, Athens, Canada and India.
Position Overview
As a Travel agent, you will assist our clients in completing their travel itineraries over the phone, emails and social media requests while handling our reservation systems. Another vital aspect of the Travel Agent position is to promote and sell our flight add-on products as a natural extension of conversation with the customer. Our intention is to provide a more complete service to our customers by travelling with peace of mind and security.
In order to...
Feb 09, 2021
Full time
Do you want to work for one of the world's biggest flight centric Online Travel Agencies and build your career in tourism? Our client is on the lookout for talented Danish speaking professionals to join their team in Athens.
About our client:
Our client a diverse, dynamically growing team of 1000 and is one of the leading global flight-centric Online Travel Agencies with billions in annual gross sales.
Their headquarters are located in Sweden, Athens, Canada and India.
Position Overview
As a Travel agent, you will assist our clients in completing their travel itineraries over the phone, emails and social media requests while handling our reservation systems. Another vital aspect of the Travel Agent position is to promote and sell our flight add-on products as a natural extension of conversation with the customer. Our intention is to provide a more complete service to our customers by travelling with peace of mind and security.
In order to...
Our client is a casino that operated both land-based and online. It is an established and full of traditions brand operating on Danish market. They are currently looking for a responsible and reliable Customer Support Agent to join their operations in Malta to support their online product. Your role will include: Customer Service: Answering customer inquiries via email Respect the Responsible Gaming Processes Handling wide variety of player & account queries within agreed service levels Communicating with customers keeping them well informed about the company products, services & promotions Account and Documents Verification (KYC): Monitoring the partially automated verification processes of customer accounts Manual verification of customer accounts Documents check Online Payments: Monitoring of customer registrations Monitoring and processing of incoming and outgoing payments Monitoring of potential account abuse cases Supports automated payment and withdrawal...
Jan 21, 2021
Full time
Our client is a casino that operated both land-based and online. It is an established and full of traditions brand operating on Danish market. They are currently looking for a responsible and reliable Customer Support Agent to join their operations in Malta to support their online product. Your role will include: Customer Service: Answering customer inquiries via email Respect the Responsible Gaming Processes Handling wide variety of player & account queries within agreed service levels Communicating with customers keeping them well informed about the company products, services & promotions Account and Documents Verification (KYC): Monitoring the partially automated verification processes of customer accounts Manual verification of customer accounts Documents check Online Payments: Monitoring of customer registrations Monitoring and processing of incoming and outgoing payments Monitoring of potential account abuse cases Supports automated payment and withdrawal...
