Buzz Group LTD

We have a great opportunity for a highly analytical person with experience in fraud prevention to join our team. About the role From efficiently mitigating fraud to optimising our customer payment experience, you will be passionate about protecting and maximising company profits in accordance with our stringent social responsibility policies and procedures. Reporting to the Fraud & Payments manager, as Fraud & Payments Executive you will be responsible for high quality performance and trend analysis, supporting the management of the daily operational tasks performed by our third party service providers. You will be expected to collate and analyse relevant data for business reports and act as a point of contact within the business to assess fraud risk, escalating concerns and proposing mitigative actions accordingly. A little bit about us… Joining us means joining our family. We know lots of companies say that, but we really believe it’s true. Our teams in Support Centre and our clubs across the country are smart, energised, and passionate about what they do. We know each person here can make a big difference, so we’ll support your professional goals, give you what you need to thrive, and help you accomplish the right results – whatever your role. We’re dedicated to building Bingo’s Most Exciting Community every single day and making our players feel as much a part of our family as we do.

Are you fascinated by customer behaviour? We’re looking for a naturally curious insights analyst to join our team and dive into our data. You’ll need to be good at interpreting data, then summarising and translating insight into actionable points, and someone who has a real eye for detail and an ability to take a complex issue and explain it clearly. If you’re the kind of person who enjoys submerging yourself in data looking for answers about customer behaviour; we’re looking for you.  We’re looking for someone with some experience of delivering and presenting actionable insights, who is good at building relationships with key stakeholders as well as third parties. Skills and experience We’re looking for someone with experience of using SAS, R or similar programmes  to predict customer behaviour. You’ll need to be proficient at SQL, PowerPoint and Excel. And have experience of using IMS\Optimove\Silverpop\Mobivate. As well as some experience of using visualisation tools such as QlikView or Tableau. An understanding of Google Analytics looking at CPA and CPC would be great, but not a must-have.  Your role is integral to understanding customer behaviour and campaign performance, to drive marketing decisions on campaigns created within the marketing team. Where does your role fit in? Your role is integral to understanding customer behaviour - something we care very deeply about as a business - and campaign performance. The insights you provide will drive marketing decisions on campaigns created within the marketing team. A little about us.... Joining us means joining our family. We know lots of companies say that, but we really believe it’s true. Our teams in Club Support Centre and our clubs across the country are smart, energised, and passionate about what they do. We know each person here can make a big difference, so we’ll support your professional goals, give you what you need to thrive, and help you accomplish the right results – whatever your role. We’re dedicated to building Bingo’s Buzziest Community every single day and making our players feel as much a part of our family as we do.

About you We are looking for someone who is truly passionate about how technology can be used to support our business to maintain and optimize our Microsoft SQL database environments and implement new solutions as part of project teams. We are looking for someone who enjoys working on new ideas and leading the way when implementing them. You’ll be able to explain IT concepts at a level appropriate to different audiences. Where will your role fit in? Buzz Bingo IT supports the entire IT infrastructure including retail, office and data centre environments across the UK and you will be a fundamental part of this team, demonstrating a can-do attitude and a winning mentality. You’ll work closely with our Database Developers, Platforms, Networks and Project teams as well as management across IT and the wider business. Your tasks and responsibilities: Microsoft SQL database environments and implement new solutions as part of project teams. Knowledge and skills: Familiarity with the Microsoft BI Stack and supporting tools Data analysis and reporting OLTP and OLAP workloads Monitoring tools such as Redgate Visual Studio Appreciation of software development techniques and methodologies Hardware and server configuration (Operating System, storage etc) Basic understanding of LAN and WAN networking concepts Knowledge of data governance and compliance A little bit about us… Joining us means joining our family. We know lots of companies say that, but we really believe it’s true. Our teams in Support Centre and our clubs across the country are smart, energised, and passionate about what they do. We know each person here can make a big difference, so we’ll support your professional goals, give you what you need to thrive, and help you accomplish the right results – whatever your role. We’re dedicated to building Bingo’s Most Exciting Community every single day and making our players feel as much a part of our family as we do.