Spoton Connections

We are born from Evolution IT Solution, working in Business Process Outsourcing and currently working on an exciting new Project! Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally. We are looking for Customer Support Agents to provide support through email, inbound or outbound calls and chat messages, with the aim to increase Customer Satisfaction, but also individual and Center results. We look for Team Players, who can bring their full commitment and energy to work! ABOUT YOUR ROLE: • Provide an excellent customer service from day one • Assist with client’s queries & issues regarding the brand you are representing • Manage clients’ portfolios & keeping track of all information • Ensure a positive experience throughout the customer’s journey • To be the point of contact...

Our client supports a wide range of international clients providing regulatory, corporate, accounting and tax services. We are currently recruiting a highly motivated and experienced individual who is enthusiastic to take on a portfolio of accounting clients.   The main responsibilities will include:   Client accounting services, liaising with clients, and handling various requests in a timely manner. Preparation of management accounts Preparation and submission of VAT returns and recap declarations Preparation of financial statements in accordance with international financial reporting standards (IFRS) and general accounting principles for small and medium sized entities (GAPSME) Preparation and submission of tax returns and tax refund claim forms Preparation of accountancy files for audit purposes Liaising with auditors.   Requirements:   In the final stages of ACCA / Fully qualified Two to three years of experience within a similar role...

Our client is looking for a Dutch speaking Customer Service Agent. Please find below the main duties and requirements: Responsibilities: • Establish an efficient, courteous and personalized contact with customers by phone, in Dutch. • Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. • Being multitasking and adapting to a very dynamic environment. • Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. • Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. • Establish and maintain effective collaboration with client’s partners. • Be able to maintain a constructive state of mind even in difficult situations. Requirements : • Fluency in written and spoken Dutch and English. • Customer orientation - Know how to...

We are looking for a group of highly-skilled professionals whose focus is on engaging and obtaining high potential advertisers, and subsequently persuading them to incorporate a range of marketing products into their current Marketing strategies. Responsibilities : • Make outbound customer calls to promote and sell our service Create, maintain and update database of customers with complete information • Consolidate existing customer base while building new customer base. • Record outbound call history and customers response in detail. • Ensure customer follow-up all the time. • Monitor competitors’ products or services and create selling strategies for own products or services. • Handle customer needs and requirements. • Respond to customer inquiries and resolve. Requirements: • Native level of Swedish with fluent English. • 1 year of experience in B2B Sales • Experience with CRM. • Strong written and oral business communication skills. • Comfortable...

We are looking for a group of highly-skilled professionals whose focus is on engaging and obtaining high potential advertisers, and subsequently persuading them to incorporate a range of marketing products into their current Marketing strategies. Responsibilities: • Make outbound customer calls to promote and sell our service Create, maintain and update database of customers with complete information • Consolidate existing customer base while building new customer base. • Record outbound call history and customers response in detail. • Ensure customer follow-up all the time. • Monitor competitors’ products or services and create selling strategies for own products or services. • Handle customer needs and requirements. • Respond to customer inquiries and resolve. Requirements: • Native level of Swedish with fluent English. • 1 year of experience in B2B Sales • Experience with CRM. • Strong written and oral business communication skills. • Comfortable in goal driven...

Responsibilities   Development of new concepts and creative brainstorming Creation of game design documents (GDD) Design and balancing of game rules Development of gameplay/level design/user interface/story/art Development of solutions in direct communication with project management, design and development Clear communication of vision and content to the team memers Analysis of usability tests and development of improvement suggestions Competition analysis and presentation of feature proposals Support and further development of existing games   Requirements   Very good theoretical and practical knowledge of online game design (browser and mobile) At least 5 years of professional experience as game designer Routine in the creation and maintenance of game design documents Basic knowledge of project management and QA processes Independent and reliable way of working Readiness for independent and intensive work in a team High...

We are born from Evolution IT Solution, working in Business Process Outsourcing and currently working on an exciting new Project! Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.   We are looking for Customer Support Agents to provide support through email, inbound or outbound calls and chat messages, with the aim to increase Customer Satisfaction, but also individual and Centre results. We look for Team Players, who can bring their full commitment and energy to work!   ABOUT YOUR ROLE:   Provide an excellent customer service from day one Assist with client’s queries & issues regarding the brand you are representing Manage clients’ portfolios & keeping track of all information Ensure a positive experience throughout the customer’s journey To be the point...

The CRM Strategist reports to the Head of Retention on CRM activities and campaign performances. The CRM Strategist ‘s main role to provide the CRM Team with support and expertise in the execution of all CRM automated cycles. A continuous understanding of industry best practice, marketing channels and data on player behavior is paramount to on-going CRM optimization.   The CRM Strategist  is also tasked with delivering reports and overseeing the performance of each cycle, assuring all operations run successfully and are compliant at all times, while focusing on increasing conversion rates, the revenue per active consumer, increasing multi-channel visits, and the reduction of churn of valuable consumers.   Key responsibilities:   Develop CRM strategies for each cycle contemplating marketing communication channels, promotional logic structure & commercial approaches for top quality content. Design and implement: the planning, testing, execution, monitoring and...

We are looking for a highly motivated and positive minded individual to join our Marketing team as a Marketing Executive. The successful candidate will be tasked with assisting the marketing team. Key responsibilities: • Maintain and update onsite content in all languages through our CMS • Continuous quality control of all content on our websites • Provide marketing ideas for jurisdiction or brand specific campaigns • Contribute to Marketing Campaign Concepts by brainstorm sessions • Build leaderboards, landing pages and promotional blocks • Write campaign briefs and terms and conditions • Keep up to date with the latest compliance rules and regulations for UK, MGA and SGA rules • Build campaign Mailers, SMS, Inbox & Push Notifications • Create bonuses in the back office for campaigns • Assure quality control through marketing campaign testing • Schedule campaign send outs for all marketing channels • Fulfil department and personal KPI’s as delivered by management...

Responsibilities • Act as a central point of contact for all information on compliance-related issues (e.g. breach of regulation, non-respect of procedures, conflict of interest) • Assist in the periodic updating of the Business Risk Assessment to support a risk-based approach to the prevention of money laundering/terrorist financing • Maintain and update the firm’s compliance program monitoring programme • Oversee the maintenance of CDD/KYC/AML/CTF process including the scheduling of reviews, coordinate the review the client files and prepare the Client Risk Assessments • Handle all AML reporting requirements to the FIAU • Periodically audit processes, practices and documents to identify weaknesses, and create sound internal controls to monitor adherence to same • Coordinate support in the delivery of awareness and training of employees with reference to AML/CFT policies and procedures • Review all legislative, regulatory and corporate governance developments or changes that...

Our Client is a medical device manufacturing company for class I and II devices looking to hire a Quality Technician to add technical depth to their team. This position reports to the QA Manager and is a highly autonomous role. Our client is part of an International group, you will be working in a dynamic international environment. Main Responsibilities: • Candidates with knowledge in medical devices, MDD/MDR, clinical evaluations, ISO 13485:2016 quality systems, CE marking technical regulations, internal audits, training, quality control (microbiology), Experience in aseptic processing or production of sterile in pharmaceutical industry or hospital pharmacy; • English language-knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar. • Management-knowledge of the business and management principles involved in strategic planning, production methods, and coordination of people and resources; •...

Our Client is a medical device manufacturing company for class I and II devices looking to hire a Quality Technician to add technical depth to their team. This position reports to the QA Manager and is a highly autonomous role. Our client is part of an International group, you will be working in a dynamic international environment. Main Responsibilities: • Candidates with knowledge in medical devices, MDD/MDR, clinical evaluations, ISO 13485:2016 quality systems, CE marking technical regulations, internal audits, training, quality control (microbiology), Experience in aseptic processing or production of sterile in pharmaceutical industry or hospital pharmacy; • English language-knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar. • Management-knowledge of the business and management principles involved in strategic planning, production methods, and coordination of people and resources; •...

As a Sales Development representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound campaigns. You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose adequate solutions and send them on the most appropriate Sales path. You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across EMEA. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls. Responsibilities • Achieve SQO (Sales Qualified Opportunity) quota quarterly, and hit a target level of activity daily and weekly • Manage a...

One of our established iGaming operator clients are looking for German speaking Customer Advisors to join their Customer Service team in Malta!   We are looking for candidates who are passionate about delivering high quality service whilst working in a fast paced, rewarding environment with fantastic opportunities for progression.   Responsibilities :   Provide support to our customer base via Live Chat, telephone and email Review and escalate queries from customers to superiors when required Liaise with other internal teams to review queries from customers regarding several topics including payments, technical issues, verification or betting queries   Requirements :   Fluent verbal and written communication in German and English Experience in a customer facing role or online Passion for delivering outstanding Customer Service Ability to problem solve and find a solution Competent literacy and numeracy skills   *  Thorough training will be...

Send your CV at  matteo@spotonconnections.com  if you are interested. Description · Work in an agile team and perform weekly sprints of tasks to build up a larger system Code, test and deploy using standard source control and continuous integration tools ·Do necessary research of technologies or patters to ensure quality of products ·Take part in architectural design of the systems ·Experience in Front-end technologies like TypeScript, Redux, Node.js ·Experience in Angular and Material Design ·Experience in basic web technologies such as HTML, JavaScript, SASS / LESS, CSS ·Experience in REST services We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role. #jobopportunity   #jobpost   #job_opportunities   #jobopportunities   #openforjob   #opentowork #Java   #IT   #angular   #typescript   #frontenddevelopment #Malta

Send your CV at  matteo@spotonconnections.com  if you are interested. Description ·Using best software development practices ·Using modern HTML/CSS/Javascript practices build attractive website layouts/UI ·Familiarity with: PHP ·Gather and refine specifications and requirements based on technical needs ·Maintain and create software documentation ·Responsible for maintaining, expanding, and scaling the website ·Keep updated with emerging technologies/industry trends and apply them into operations and activities ·Work closely with graphic designers to match visual design intent and branding We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role. #jobopportunity   #jobpost   #job_opportunities   #jobopportunities   #openforjob   #opentowork #PHP   #IT   #javascript   #HTML   #CSS #Malta

Our client is looking for Dutch Advisors for a world market leader in the premium domestic appliance segment. Responsibilities: Provide support to the customers assigned to this project Being a part of a specialized team in customer’s requests through written and phone communication Offering solutions to customers and helping in setting up service repair for their appliances, check availability of technicians and make appointments for service calls Troubleshoot the care and use of appliances using operation manuals, product specification sheets, and assorted tools over the phone Internal growing opportunities based on performance Starting on remote basis and eventually moving to the offices Meet and exceed quality goals, compliance regulations and productivity targets Requirements: Remote work requires a high-speed Internet Service with a basic landline telephone service High customer and service orientation. Rational and analytical thinking. Native level or Proficient level of...

Responsibilities: Supervising and monitoring the work prepared by the team to ensure established policies and procedures are always followed. Supervising and overseeing the daily operations of the Tax department. Planning, prioritising, and resourcing for the successful completion of daily tasks and projects. Providing excellent customer service, ensuring clients receive prompt and accurate advice to their requests and queries. Building and maintaining effective business relationships with clients while fostering open communication to manage expectations and meet deadlines. Training and assisting in the formulation of professional development and educational plans for members of staff. Adopt a proactive approach; Be capable of providing Tax and VAT advisory services at the highest level; Attend and speak at conferences both locally and abroad; Review Tax Returns for corporates, individuals and other bodies of persons; Review Tax Refund forms and shareholders registration forms;...

Responsibilities Handling the Maltese tax affairs of a number of local and international clients. Liaising with the Inland Revenue Department and International Tax Unit on behalf of clients. Assisting clients with share transfers. Assisting the team with a variety of other tax related cases. Requirements: The candidate would have started or is in the process of starting ACCA Qualification. Interested in working in tax. Good command of the English language. Have excellent organizational and problem-solving skills. High sense of customer service. Good communication skills.

Responsibilities: Plan, co-ordinate, execute and report on systems, compliance and security audits of various online businesses in accordance with applicable regulations and technical standards Review and assess IT systems, business operations and processes based on international standards and best practices Identifying statutory and regulatory changes Build and maintain effective working relationships with client personnel and meet client and firm deadlines Systematically analyse and identify problems in order to determine the causes and propose solutions Provide clients with guidance on risk management and compliance matters Concurrently manage a number of assignments Requirements: Possess a bachelor’s degree in IT, Business and Computing or accounting or currently pursuing ACCA or equivalent qualification; Minimum 1 year of experience in systems auditing will be considered an asset. Additional training will be provided. Possess or currently pursuing recognised certification...