Nordic Jobs Worldwide

We are looking for Swedish Inbound Sales specialist to join our customer's team in beautiful Belfast, Northern Ireland! About the client: Our customer is one of the world's most well-known technology and software companies. We are looking for highly motivated people to join our customer's pre-sales team. As a member of this team, you will be a voice for our customer's brand to reach out to customers and in a positive and dedicated way help them learn about our customer's products. You will hold business conversations with customers to understand their challenges, solve their problems & guide them through troubleshooting to ensure that their businesses get the full value of the service. By using the best-in-class sales & service knowledge, you will identify requirements and help our customer develop business relationships with companies in all industries. Duties: Act as a trusted advisor with clients across multiple industries to determine their needs and identify opportunities to meet their needs with our clients' leading cloud technology Discover sales opportunities in a wide range of customer inquiries and engage in conversations around cloud solutions Position competitive offers and solutions in relation to customer needs and experiences; provide technical product overview and insights relevant to customer needs and usage scenarios Effectively generate sales opportunities and revenue by filtering them through various criteria, e.g., BANT (budget, authority, needs and timeline) Be the first point of contact for customers, deliver a strong first impression & create trusted Advisor status to set the foundation for a long-term customer relationship Meet and exceed daily, weekly, monthly and quarterly goals, including pipeline generation and activity-based goals. accurately forecast pipeline generation Utilize best-class sales tools and communication tools to accelerate sales, and maintain high daily activity Communicate effectively with customers via telephone or Chat Work in a fast, collaborative and dynamic Teaming environment & effectively manage opportunities throughout the sales cycle Demonstrate a passion for customers and prospects to deliver a world-class Customer Engagement experience. Do you have what we are looking for? At least 12 months previous experience in customer service environment with incoming telephone support Proven sales experience - preferably within IT or software Be able to diagnose and solve problems of varying complexity, using several tools and systems. Strong technical understanding or willingness and aptitude to learn Performance / success driven personality, motivated by performance rewards to exceed your sales & customer service goals Expert in actively engaging with customers Efficient in identifying customer problems and providing solutions. Industry awareness of the key industrial markets globally ie. sales / service / marketing / finance Requirement : Fluent language skills in Swedish and English (all training will be conducted in English) At least 6 months B2B or B2C Sales experience At least 12 months of experience with Customer or Technical Support Great experience with Microsoft's software and services Working hours: 40 hours per week. Advantages: Bright and modern workplace with central location Permanent Access to Gym and cafe 28 days annual holiday Discount system for employees pension schemes Excellent moving package Annual Reward & Recognition Ceremony Opportunities for professional development Why Belfast? Belfast is a vibrant, multicultural and exciting place to stay. As the capital of Northern Ireland, it is home to over 300,000 people and with a wide range of exciting attractions including Titanic Belfast, Game of Thrones Tours, and a vibrant nightlife with music, art, social events, sports and much more. You also have unparalleled scenery, mountains, countryside and spectacular coastlines Finding accommodation is easy with the support of our dedicated Relocation Officer. Accommodation, transport and the general cost of living are all very reasonable in Belfast.

German Customer Service Representative in Belfast Would you like to work for one of the world's largest e-commerce and internet payment companies? Our client is now looking for German Customer Service Representatives to join their modern business centre in vibrant, multicultural Belfast!   Why move to Belfast? Living in Belfast is a truly exciting experience! Belfast is the proud capital of Northern Ireland and is rich in history, art and industry. If you are someone who likes to go out and enjoy life, Belfast will not disappoint you! Rugby and ice hockey are some of the biggest sports in Belfast, and if you are a sports fan, you will soon be able to find yourself at the end of the sidelines or on the track! Living in Belfast is not only great when it comes to nightlife, sports, art and history. Working in Belfast is a wonderful experience where you can gain international experience, improve your English skills, and get to know other cultures! Belfast is also a very affordable city and with the support of our client it will be easy to find yourself a suitable living space!    About the position Our client is an internationally operating business services company, providing services to many acclaimed brands in over ten industries, varying from e.g. consumer electronics to healthcare services and tourism. They are currently looking for German Customer Service Representatives to work on behalf of their client, a world-famous online payment business. In this role you will be involved in inbound customer calls and handle any customer inquiries with a high level of professionalism.   Your responsibilities include: Handling and responding to inbound phone calls and occasional email inquiries in a call centre environment Researching and resolving inquiries verbally, in writing and online Maintaining and promoting a positive attitude whilst meeting productivity goals Maintaining high confidentiality at all times   Requirements Native German with a high level of English A minimum of 3 months’ experience in a customer service environment Experienced with Microsoft Office & good working knowledge of internet The ability to learn and adapt to new software Ability to work to targets, handling times and customer satisfaction Experience of working in a team environment Able to communicate effectively via telephone, with active listening and clearly speaking to the customer along with the ability to communicate effectively via email Ability to multitask, plan and organise   Benefits: Fixed salary with monthly bonus Fulltime contract for 40 hours/week on a rotational shift pattern Relocation Package Reimbursement of initial travel costs to Belfast up to £250 7 nights in a city centre hotel provided upon arrival in Belfast Support in finding accommodation, opening bank accounts and much more Advance in wages to help with first month’s rent and deposit Paid training in order to fully prepare you for the position Bright, modern, exciting place to work with excellent staff facilities City centre location with an onsite gym, yoga room and cafe 28 days annual leave and pension scheme Employee discounts programme Annual reward & recognition ceremony Professional development opportunities   Do you want to apply for this position? Please send your English CV to marte.hansen @n ordicjobsworldwide.com and you will soon be contacted! 

We are looking for a Hebrew Speaking Social Media Support Specialist to join the team in Belfast !  Our client focus on customer engagement and improving business outcomes for over 450 global clients across multiple continents. Their 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers. They serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public-sector clients. What you will be doing ? You will be responsible for monitoring and responding to comments and feedback through Social Media channels, such as Facebook & Twitter. While the role focus is on Social Media, you will also support customer interactions through, email, voice, chat and community forums.  This role reports to the Social Media Team Manager, ensuring that responsiveness to posts and comments is delivered within an agreed service level, and that the communication style and tone conforms to agreed Social Media guidelines. Key traits: S – Social Media savvy O – Organised and focused on maintaining excellent product knowledge C – Customer focused, empathetic and ready to take ownership for resolutions I – Innovative and imaginative, taking initiative to look for alternative solutions A – Agile, able provide support in the required style for various channels L – Lively and outgoing, ready to quickly and positively engage across all media   Responsibilities: Provide professional responses to user comments and questions on social media and other channels according to agreed service levels Owning and resolving technical issues for customers using the tools and resources provided Effectively communicate with customers via various support channels, creating brand advocates with a positive customer experience following a defined process. Deliver technical assistance in an engaging manner – supporting customers at all technical experience levels Drive customer satisfaction and enhance the Client brand, through championing products and educating customers Actively reviews customer effort and helps increase brand awareness through social media and other channels Social Media Savvy – understands and shows accountability for ethical and professional responses in 1 to many contact environments Can harness Social Media channels to educate brand followers and influencers increasing product knowledge and reach Truly become an ambassador for our client and their products, by embracing culture and tone of voice, within every social interaction you deliver. Continually monitor activity and interpret posts correctly, ensuring that responses are tailored according to our client and their products’ brand personality, answering all questions posed fully and accurately Customer service follow-up, tracking and monitoring, including maintaining logs and tracker reports, ensuring all interactions are documented and followed through Post images, video and copy responses as per instructions provided Complete maintenance tasks as instructed including, but not limited to updating cover photos, editing existing copy, managing spam or offensive comments Day-to-day administrative tasks to ensure the continued running of our client and their products’ Social Media activities   Requirements: High level of fluency in written and spoken English and Hebrew Customer Focus – Demonstrates at least 6 month’s experiences in a customer service environment. Social Media - Must have experience using popular Social Media platforms, especially Facebook & Twitter. Specialist Expertise- Demonstrates excellent technical proficiency and reasonable knowledge of the Internet, can communicate technical issues trouble shoot in a friendly manner to all levels of technical ability. Effective Communication - Creative writing skills - ability to repeat the same message, written in many different ways and tailor to customer technical expertise level        40 hours per week Monday to Sunday between 6am-midnight. Training will be conducted over 2 weeks. It will be intensive and will consist of acquiring how the client operates as a company, as well as technical and product knowledge, required for the position.  28 days including stat days. Holidays cannot be taken in the first month of employment.    BENEFITS: Bright, modern, exciting place to work with excellent staff facilities. City centre location. Onsite gym and canteen. Employee discounts scheme. Pension scheme. Excellent relocation package. Annual Reward & Recognition Ceremony. Professional development opportunities.   WHY BELFAST? Belfast is a vibrant, multicultural and exciting place to live. As the capital of Northern Ireland, it is home to over 300,000 people and boasts a wide variety of exciting attractions, including Titanic Belfast, Game of Thrones tours, and a vibrant night life with regular music, art, social events, sport and much more. Right on the door step you’ll find outstanding mountains, countryside and spectacular coastlines. Finding accommodation is simple with the support of our relocation team. Accommodation, transport and the general cost of living are all very reasonable in Belfast.   RELOCATION: Belfast is a very welcoming city and we do our best to make sure the move is as easy and enjoyable as possible! Reimbursement of initial travel costs to Belfast up to £250 7 nights in a city centre hotel upon arrival Support in finding accommodation, opening bank accounts and much more. Advance in wages to help with first month’s rent and deposit. Do you want to join the recruitment process ? Send your Cv to: marte.hansen@nordicjobsworldwide.com

What you'll be doing: Do you have a flair for ADVENTURE, enjoy CREATIVE CHALLENGES and LOVE THE UNEXPECTED? Imagine doing what you love doing already every single day BUT at work…AND with really AWESOME people. Sounds CRAZY, right? Well, it isn’t. It’s called writing content for us.  And guess what? We’re looking for a creative thinker with excellent writing, localizing and player conversion skills to help us elevate our content team awesomeness as our full-time, in-house NORWAY copywriter.  So, if you think the below job specs have your name written all over it and if you just drooled over every loving letter and cute comma in this job description (don’t worry we don’t judge!), you could be the perfect match! As a Norwegian Copywriter, you will form part of the Content Team within the Studio department.   The German Copywriter will be both responsible for the localisation into Norwegian of pre-existing content as well as creating local content for our website and its digital platforms. The ideal candidate for this position will have a passion for creating and writing of content in Norwegian. Knowledge of online casino and sports will be considered a plus. Our perfect match needs to thrive in a fast-paced, collaborative environment with a high-volume workload often requiring short turnaround times Specific responsibilities shall include: Handling creative task requests under pressure Taking full ownership of all Norwegian content across our brand (existing & new content) Continually raising the bar on creativity, writing fresh copy that connects with the desired audience and drives action Working closely with SEO, Design, CRM and Marketing teams Maintaining up-to-date knowledge of communication and industry trends Staying updated on appropriate style guidelines and brand voice for consistency in messaging Interpreting briefs to develop and produce creative, local and relevant content across a variety of communication channels such as web, E-Mails, SMSs, Social Media, SEO and print Creating quality, original and on-brand content within specified timelines Localizing content provided by the global copywriters Taking a hands-on role to localize global campaigns and promotions where relevant Revising copy based on internal and stakeholder feedback/direction Enhancing the current content to maintain relevance and optimize conversion Researching and understanding target audiences, through online searches, reviews of existing data and in-person meetings with the German Regional Manager and other German representatives    What we'd like to see from you:  (knowledge, experience, qualifications - what might set you apart?) Pro-active nature, taking 100% ownership and having a flexible attitude Results driven Possessing a keen eye for detail Team player with the willingness to go that extra mile  Able to work independently, as well as within a team   Other specific requirements include: Excellent command of the native Norwegian language Bachelor's degree in journalism, communications, or related discipline considered a plus Experience in the online gaming industry considered a plus Knowledge of Email & SMS marketing Knowledge of UX and player conversion A good understanding of how to tell a story using words and images and an understanding of how to create content that draws an audience Skilled at both long-form content creation and real-time (immediate) content creation and distribution strategies and tactics Minimum 1-2 years professional copywriting experience with solid portfolio of work The ability to think like an educator, intuitively understanding what the audience needs to know and how they want to consume it Good knowledge of MS-Office How will you be a cut above the rest? (which values or vitals will we look for most from you?) Mature, proactive & positive 'can do' attitude You have a knack for problem solving and feel driven by it You love taking initiative   Company Benefits Package   Their way of showing our appreciation is by offering some of the best benefits on the island: Private health insurance (including dental) Travel and life insurance Free breakfast (every day!) Lunch provided once a week Annual sports allowance to be spent on gym/sport memberships or sports clothing or equipment Free weekly HIIT and yoga classes Coffee shop vouchers Fresh fruit juices & smoothies every Friday! Beer Fridays! (non-alcoholic beverages also offered) Exciting team events & company parties! (we work hard but make time to have plenty of fun too)

Ready for a new life in the Mediterranean? Our client company is working with a big multicultural family of 8. 200 employees from 91 nationalities in Athens! Many world-renowned brands in the world, trust our client to offer customer or technical support services, as well as  content moderation for Social Media for their customers in 36 languages. The French / Italian speaking team is now expanding, so if you have good communication skills in Finnish, grab the chance now! Requirements: Fluency in French OR Italian Great communication skills Good knowledge of English (B2+) Technical knowledge & good computer use Adaptability to a fast-paced work environment Benefits: 14 salaries per year Monthly productivity bonus International work environment Career development opportunities Public health insurance Greek language courses Special team arranging events, parties, trips & sport tournaments Modern work facilities only a few minutes away from the center of Athens   Relocation support: Full relocation package on offer! Flights Airport pick-up 2-week hotel accommodation with breakfast Assistance in finding the apartment of your choice

Swedish Customer Experience Specialist - Riga, Latvia We are looking for Swedish for a customer support to beautiful Riga in Latvia. Are you looking for new career opportunities and at the same time gain valuable international experience? Then we have the opportunity for you! Our client is a global company with over 30,000 employees in offices in 22 countries. Since 2001 there are also offices in Riga which currently has 500 employees, of which approx. 100 are from the Nordic countries. The company offers customer support, IT support and sales in a number of different languages ​​through its contact center. They are aware that customers are the most important thing a company has and therefore they are investing in providing high quality customer service. To enable this, they also offer education directly from the start as well as running education so that you can develop in your knowledge. Already, our client has many service-oriented people who work every day to offer it the best possible service and are now looking for motivated people who want to be part of this team! The role Provide first-class customer service for Swedish-speaking customers via telephone, e-mail and chat. Your characteristics Good knowledge of Swedish, both in speech and writing Good knowledge in English Outgoing and likes to talk to people Service-oriented and customer-oriented Ability to work independently and have a "go-getter" attitude Team player Willingness to expand your knowledge in technology Ready to work in shifts What we offer you Valuable work experience from an international environment and a multilingual team 2 weeks paid training at startup Full-Time Employment Competitive salary + bonus system 4 weeks annual holiday Health insurance Free gym Free taxi shuttle at late shifts career Development Opportunities Various events, excursions and activities Flexible working hours Comprehensive moving package Refunded airline tickets and 30 days at hotel upon take-off Airport pick-up Help find permanent housing Arranges with Latvian telephone number "Buddy" -stödsystem Other information Education - the first two weeks. The education is paid for. Working hours - Full time, shift work - 5 days a week.

Are you Fluent in a Nordic Language and are looking for a job in sunny Portugal? We are recruiting Nordic Customer Consultant for our client, worldwide leader in Customer Experience Management and shared services for international markets. Their team consists of over 9.000 employees from 82 nationalities, who are providing services in 35 languages for 64 markets worldwide. They are considered eight times in a row the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector.    Why move to Portugal? Portugal is famous for its warm weather, and generally the weather in Portugal is warm all year long. But depending on where you settle in the country, you will be able to experience weather differences. For example, if you settle in the south, the weather will be far more hot and dry than if you settle in the northern part of Portugal, where there is a more temperate climate. As in all other countries you will also be able to experience regional differences in Portugal depending on where in the country you choose to settle. In cities such as Lisbon and Porto, you will be able to experience a vibrant city life that offers shopping, historical and cultural experiences, while on the countryside you will experience small, pleasant villages Responsibilities Inbound Customer Service for bookings, purchases of services or goods Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts Management of changes, adjustments, complaints and any other customer concerns Requirements Fluent in a Nordic Language and good command of English Willing to start an international experience – work abroad Excellent communication and interpersonal skills and team spirit Able to handle confidential and/or highly sensitive information Experience in customer service (preferred) Offer Fixed salary + bonus The option to stay in a shared accomodation provided by our client Initial flight expenses refund Free annual flight to your home country Private health insurance Free Portuguese language courses, water sports, soft trekking and much more International career in a multicultural environment Possibility of cooperation with leaders in various industries Intensive training and familiarisation phase Ample opportunity to grow and evolve within the organization

Tired of rain and gray weather? Ready for an adventure abroad? Join our client's young and dynamic team in Limassol, Cyprus! The company is one of the largest marketing and customer support companies in Cyprus, and is looking for Swedish talent. This is a great opportunity with good pay and benefits! Benefits of living and working in Cyprus Sun 350 days a year! About Limassol The second largest city in Cyprus Beach in the middle of the city center Live nightlife Description of the role Act as a reliable Account Manager to our existing VIP Customers Manage VIP customers' questions correctly and within agreed time frame. Monitor clients' performance and proactively target clients to increase performance. Make sales calls to targeted groups of customers within your portfolio. Monitor the daily activity of customers and contact them if necessary to ensure that they have a positive customer experience. Do your best and utmost to engage customers Further internal training is provided by the company. Requirement Fluent language skills in Swedish and English. Experience with the iGaming industry is considered an advantage Excellent writing ability. The ability to handle multiple balls in the air, handle your workload and work under pressure yourself. Credibility when managing high-value players. Proven telemarketing experience. Service and marketing set. Strives to meet goals and deadlines benefits The company offers an excellent work environment and an attractive package, with many benefits and benefits such as: Excellent salary Transport from airport and accommodation for 2 weeks monthly rent benefit Monthly bonus based on performance Annual Bonus Full health insurance Referral bonus for new colleagues Exciting company activities 2 airline tickets a year worth 250 Euro. The company helps you with all the practical things, so that your start in Cyprus will be fantastic!

Service Desk Specialist - Tallinn, Estonia Tieto is the biggest IT Company in the Nordic region with offshore offices in Tallinn, Estonia. T hey are currently seeking Service Desk Specialist for their 1st Line IT Support team. The successful candidate will be responsible for providing helpdesk support and guidance in their native lanuage for Tietos clients. Open postions Norwegian Swedish Finnish Danish German Required skills: Customer service experience Excellent communication skills, personality, mature and professional attitude Interest in and basic aptitude for I.T To be successful in this role you need to: Fluent languages skills in the recuired lanuage.(both written and spoken). Excellent communication skills with a genuine enthusiasm towards a career in IT - Be an experienced computer user. Have previous working experience and/or education in IT support area, BUT this can also be trained so don't worry! Have solution-oriented mindset and ability to prioritize your tasks. Finally, and most importantly you need to be a good listener with a positive attitude. ​ Our client promises to support you with these benefits: Finding a place to live and signing a rental contract Reimbursement for flight ticket Moving your belongings to Estonia Picking you up upon arrival Handling all immigration and registration formalities – getting you Estonian identification documents Organizing an internet connection set up in your new home Helping you to find a family doctor - our client in Estonia will pay for your services – you do not have to pay anything. Gym allowance Free public transport Massages at work No uniform Amazing office space Great salary and comfortable living Healthy living plan It can happen that your job requires traveling outside Estonia and Tallinn now and then Regular health checks with sick leave compensation from the first day. Opportunity to be engaged in different projects. Working in big and international company where you have all the possibilities to grow and learn Working with our client in Tallinn, Estonia! Tallinn has become a hub for IT companies all over the world and our client has set up an offshore office to provide exceptional support to customers! Tallinn is a great city and has developed rapidly over the last 10 years. The lifestyle is cheaper than Scandinavian, and this role promises a great salary for a comfortable life! There are many places for shopping, great nightlife, and excellent architecture. Live in a great neighborhood alongside other Lithuanians as our client promises to make you feel very welcome!

Trött på regn och grått väder? Klar för ett äventyr utomlands? Gå med i vår klients unga och dynamiska team i Limassol, Cypern! Företaget är ett av de största marknadsförings- och kundsupportbolagen på Cypern, och söker svenska talanger. Detta är en fantastisk möjlighet med bra lön och fördelar! Fördelar med att bo och arbeta på Cypern Sol 350 dagar om året 0% inkomstskatt upp till € 19 500 / år Medlem av EU Om Limassol Den näst största staden på Cypern Strand mitt i stadens centrum Levande nattliv Beskrivning av rollen Att svara på kundfrågor via e-post, telefonsamtal och chatt på ett artigt och professionellt sätt. Öppna och upprätthålla kundkonton genom att registrera kontoinformation Lösa produkt- och serviceproblem genom att klargöra kundens klagomål, fastställa orsaken till problemet, välja och förklara den bästa lösningen för att lösa problemet, påskynda korrigering eller justering, följa upp för att säkerställa lösningen. Bidra till lagarbete genom att utföra relaterade uppgifter efter behov Hantera stora mängder inkommande samtal, e-postmeddelanden och chatter Identifiera och bedöma kundens behov av att uppnå tillfredsställelse Följa kommunikationsriktlinjer och policy Gå extra för att engagera kunder Ytterligare intern utbildning ges av företaget. Krav Flytande språkkunskaper på svenska och bra engelska Erfarenhet av kundsupport kommer att betraktas som en fördel men inte nödvändigt eftersom företaget erbjuder full intern utbildning Starka kommunikationsfärdigheter via telefon genom att lyssna Kundorientering och förmåga att anpassa och svara på olika typer av tecken Generell Datakunskap God kommunikation / PR Möjlighet att arbeta skift Förmåga att arbeta både ensam och som en del av ett lag är nödvändigt Förmåner Företaget erbjuder en utmärkt arbetsmiljö och ett attraktivt paket, med många fördelar och förmåner som: Utmärkt lön Transport från flygplats och boende i 2-4 veckor Månadshyresbidrag Månadsbonus baserat på prestation Årlig Bonus Full sjukförsäkring Refereringsbonus för nya kollegor Spännande företagets aktiviteter 2 flygbiljetter i året till ett värde av 250 Euro per biljett. Företaget hjälper dig med samtliga praktiska saker, som att hitta boende, så att din start i Cypern blir fantastisk!

We are looking for a Norwegian speaking Customer Support Agent for our client in Malta! Do you have interest or experience with customer service? Are you looking to relocate to a warm destination? About our client Our clients owner is an expert poker player and a star affiliate. Their site was born online in 2011 where a handful of entrepreneurs who had a knack for entertaining others helped build their second home into what it is today.  What will you be doing ?  You will be the first point of contact with our players through live chat, email and phone calls. All aspects of this role are customer centric and focused on delivering the best possible experience. You will be mainly responsible for: Greet and communicate with customers in a warm and empathetic fashion Deliver a high level of customer service to customers regarding their queries and inform them about promotions and deals on site Identify and support players in difficulties they might encounter Enable our players with quality solutions in a timely, personal and professional manner that exceeds the customers’ expectations Provide explanations to customers about products/site/policies Keep up to date with new information/policies Build a trusting relationship through accurate answers and a positive vibe Understand, guide and support players in Responsible Gambling  Collaborate with our Fraud and payments team in customer queries Understand AML and report any suspicious activity Update customer account/details with necessary information when needed Who are you? A native or fluent Norwegian speaker who can also speak/write English fluently You have a positive and a can-do attitude with a flexible approach  You enjoy learning and sharing your knowledge with others You have a genuine interest in iGaming and eager to learn more You take pride in giving support to people with empathy and show engagement in delivering an excellent service An excellent listener  A team player that can work independently Company offers : Competitive salary Private Health insurance Quarterly company and team events Annual company trip Learning and development opportunities Why work in Malta? There is no doubt that Malta is a popular and attractive destination for German speakers looking for the sun and the good life! And there's a lot of both for the one who moves to Malta! There are many advantages to living in Malta. Among other things, it is very easy to rent an apartment. Malta is also a very safe country, and according to Eurostat, Malta has only 0.3% criminal incidents per 1,000 inhabitants. Of course it's also hard to beat 300 days of sunshine a year! For people who love warmth, Malta is almost perfect! English is also the official language of Malta, which means that one can integrate and easily understand other people. Also all health expenses in Malta are free and as long as you are employed in a company, you get full support if anything would happen to you! Pretty amazing! Moving to Malta gives you the opportunity to experience both the city and the beach at the same time. Here you can wander around Valletta and experience the beautiful little streets, which remind you of Italian architecture at its best. At the same time you have many great swimming possibilities just a short bus ride away. If you like to shoppe Sliema instead! The beautiful city of Sliema is located along the coast with a view across the bay of Valletta, in the midst of Valletta and Saint Julian's. Here are the bars of good cafes, restaurants, pubs and shopping. The best part is that all this is 14 minutes walk from your new workplace!

As the Sportsbook Manager you will be highly committed and enthusiastic on driving the Sales and Marketing operations of our unique and wide offering of Sportsbook products. You will be focused on increasing ROI, player and new market acquisitions, as well as working very closing with our Marketing, CRM, Product and Customer Service teams.   Personality Profile You are a natural sports enthusiast, with success stories to tell. You are numbers driven, with a creative and analytical mind. You take on challenges with pride and you are eager to bring in your unique ideas. Job Description Responsible for the Sportsbook product to achieve a robust marketing structure aimed at growth and acquisition. Responsible for planning marketing and product campaigns across target markets. Coordination of the social media activity in specific markets to drive attraction, reactivation and retention. Responsible for coordinating with the CRM team, Product Managers and Customer Support regarding the execution of the marketing plan to secure the best possible impact. Responsible for all marketing investments in order to optimise ROI. Responsible for following up and analysing all marketing activities. Responsible for driving measuring experiments and conversion tests (A/B testing) and taking action on the results. Building strong, hands-on relationships with suppliers, partners and agencies. Collaborating with internal teams to create landing pages and optimise user journeys to create the best online experience. Preferred  Experience, Qualifications & Skills To be successful in this position, the ideal candidate would have at least 3-5 years' experience in a similar role within Igaming, with success stories related to business achievements. You are a strong team player, who enjoys a collaborative environment. You thrive in an autonomous role and are prepared to be fully accountable for its success. Essentially you have a Business/Marketing related degree, although not a must.   If you think you have what it takes for this role : Send your CV to me at charlotte@nordicjosbworldwide.com  

The Role As the Business Development and Projects Manager – Swedish Speaking, you shall be the first point of contact with a new portfolio of customers. You will be responsible for developing sales in new territories using a wide variety of skills, platforms and tools. You shall be entrusted to achieve positive ROI growth, new customer acquisition and brand presence. The role is based in Malta and requires frequent travel abroad. Personality Profile You are an extremely self-motivated and goal oriented individual. You have a successful track record in sales and business development. Job Description Establishing and prioritising projects that align with the broader vision, expansion goals and evenue targets. Contacting potential clients to establish rapport and arrange meetings. Planning and overseeing new marketing initiatives. Researching organisations and individuals to find new opportunities. Increasing the value of current customers while attracting new ones. Finding and developing new markets and improving sales. Attending conferences, meetings, and industry events. Developing quotes and proposals for the business. Developing goals for the development team and business growth and ensuring they are met. Training personnel and helping team members develop their skills. Work directly with the Marketing and Growth Teams to generate and distribute monthly/quarterly reports as required. Establish efficient processes and procedures to make best use of available CRM team bandwidth. Ensure a comprehensive understanding of the competitive environment to best serve the objectives of the team and adjust plans accordingly. Other duties as assigned.   Essential Skills & Experience Experience in Igaming in a customer facing environment. Experience in sales, marketing or related field. Strong communication skills and IT fluency. Ability to manage complex projects and multi-task. Excellent organisational skills. Ability to flourish with minimal guidance, be proactive, and handle uncertainty. Proficient in Word, Excel, Outlook, and PowerPoint.   Are you the right person for this job? Then send your CV to charlotte@nordicjobsworldwide.com    

We are looking for a CRM Manager – Swedish Speaking, who can confidently share successful achievements in customer retention and acquisition efforts, while demonstrating solid experience in managing multi-channel campaigns, lifecycle management and reporting structures. We are looking for the right person to partner with our dynamic product teams in expanding and growing this division, using a wide variety of platforms and mediums to achieve positive ROI growth, increased customer retention and acquisition of new players. Personality Profile You are an extremely self-motivated and goal oriented individual. You are capable of excelling in a fast-paced environment and confident that you have the full ability, skills and knowledge – coupled with a persevering, positive and collaborative personality. Job Description Establishing and prioritising projects that align with the broader vision, expansion goals and evenue targets, for the Swedish market primarily, and beyond. Assist in the development, implementation and routine monitoring of multi-channel campaigns across the website, email, Facebook, push messaging, and other channels to achieve established goals and objectives. Work directly with the Marketing and Growth Teams to generate and distribute monthly/quarterly reports as required. Establish efficient processes and procedures to make best use of available CRM team bandwidth. Ensure a comprehensive understanding of the competitive environment to best serve the objectives of the team and adjust plans accordingly. Other duties as assigned.   Experience & Qualifications 3-5 years’ experience in Igaming in a similar position. Experience with CRM Software such as SugarCRM, IBM Marketing Cloud, Hub Spot and Adobe CRM is a must. Demonstrated expertise in Customer Segmentation and Bonus Campaigns. A proven track record of CRM success. Essential skills & knowledge Outstanding written & verbal communication skills required in both Swedish and English. Highly creative sales and customer experience acumen (concepting, feedback and final output). Exceptional organisational and project management skills. Experience with HTML programming, A/B testing, and the Adobe suite of products. Relevant qualification in Digital Marketing would be strongly preferred.   Do you think this sounds like the right job for you? Then send your CV to charlotte@nordicjobsworldwide.com  

The Role As the Affiliate Manager, you will be responsible for affiliate acquisition, reactivation and network management within our various regions. You will also be involved in the analysis and monitoring of results and providing stakeholders with regular reports. You will ensure that growth opportunities are always developed with affiliates to positively impact the bottom line. You will communicate regularly with affiliates, via Skype, email and phone to optimise the most relevant regional traffic to our portfolio of brands whilst ensuring that our profit margins are always at their optimum level, as well as explore potential for other regions. You will also be responsible for the reporting and analysing of data from your affiliation markets.   Personality Profile You don’t take the first deal put forward to you at a table but have strong negotiation and analytical skills to get a good deal for both the affiliate and the company. Data is what you use to make these calculations and offer these deals and also helps you to make informed decisions with whom you’d like to work with. You have a good understanding of the gaming business P&L, effects of bonus mechanics, free spins, average revenues per user etc. are common terminology which make sense to you when discussing ideas with your colleagues. This drives you to learn and contribute with ideas to make continuous improvements. You have a knack for acquiring affiliate marketing partners, identify and support top performers and develop incentive programs to reward key partners. Creating promotions and communications to affiliate partners comes as second nature to you on all media and forums, as well as being an active part of the team to attend industry shows and events.   Main activities/key responsibilities Affiliate Management – 80% Maintain relationships with affiliates and other partners as well as motivating partners to improve campaign performance Source, evaluate, recruit and approve new affiliate partners Monitor affiliate practices and ensure compliance Implement initiatives that enhance affiliate productivity, create new growth opportunities and increase ROI Monitor and analyse results of all campaigns, including weekly and monthly KPI reports (to identify strong and weak areas, and to help underachievers improve) Optimize all aspects of the affiliate program through established and new networks Reactivate old affiliates and also targeted inactive players through specific affiliate campaigns Answer Affiliate queries Assist managing onsite content and affiliate marcomms – promotions visibility and adding information including game content and blogs Reporting – 15% Create and development top line affiliation reports for the Head of Operations and Internal Stakeholders to ensure that we are fully aware of all KPI’s and our budget vs spend Work with the Marketing Team to ensure that all data is present and correct Create and deliver weekly reports to 3rd Parties -affiliate networks, etc. Create and deliver ad-hoc reports to business owners / Head of Affiliates Competitor Analysis – 5% Conduct regular competitor analysis What our competitors are doing in terms of marketing collateral, welcome offers and promotions New Industry trends and promotional concepts 3+ years in affiliate marketing within the IGaming Industry Superior negotiating and influencing skills Strong relationship management skills Strong analytical skills Basic HTML experience desirable Expert proficiency in English and other languages are considered a great asset Excellent written communication skills with a creative flair Excellent organisational skills with attention to detail Metrics driven with exceptional analytical skills An optimist who thrives on challenge   Are you the one they are looking for? Then send your CV to charlotte@nordicjobsworldwide.com  

Do you live and breathe digital marketing? Then our client is looking for you! Our client is now looking for a Digital Marketing Manager to drive customer acquisition, develop, implement, track and optimize their digital marketing campaigns across all digital channels and help their business grow. If you can prove that you have expert-level grasp of current marketing tools and strategies and are able to lead integrated digital marketing campaigns from concept to execution, then you might also be their next Head of Digital Marketing. You will work in collaboration with their product and marketing teams, and supporting teams to launch campaigns on time and on budget. A fully autonomous role, he or she would be very willing to wear many hats in their start up culture, to understand and build the needs of the new surrounding growth team.          Job Description Plan and execute all digital marketing, including SEO/SEM/ PPC/ Purchasing Links, marketing database, email, social media and display advertising campaigns Design, build and maintain their social media presence Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) Identify trends and insights, and optimize spend and performance based on the insights Brainstorm new and creative growth strategies Plan, execute, and measure experiments and conversion tests Collaborate with internal teams to create landing pages and optimize user experience Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Instrument conversion points and optimize user funnels Collaborate with agencies and other vendor partners Evaluate emerging technologies and provide thought leadership and perspective for adoption where appropriate Essential Experience and Qualifications   A degree in digital marketing or a related field Proven working experience and success stories, preferably in Igaming Demonstrable experience leading and managing SEO/SEM/PPC/Purchasing Links, marketing database, email, social media and/or display advertising campaigns Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate Experience in optimizing landing pages and user funnels Experience with A/B and multivariate experiments Solid knowledge of website analytics tools Working knowledge of ad serving tools Experience in setting up and optimizing Google Adwords campaigns Working knowledge of HTML, CSS, and JavaScript development and constraints Strong analytical skills and data-driven thinking Up-to-date with the latest trends and best practices in online marketing and measurement   What awaits you at our client: ·           A really nice office culture, free Lavazza coffee and fresh fruit ·         A creative work environment where one is encouraged to lead their own game ·         Fun team events & social gatherings ·         Discount Partners   If you are the right person for this job - please send your CV to charlotte@nordicjobsworldwide.com

We are looking for a German speaking Customer Support Agents for our client in Malta! Do you have interest or experience with customer service? Are you looking to relocate to a warm destination? About our client Our clients owner is an expert poker player and a star affiliate. Their site was born online in 2011 where a handful of entrepreneurs who had a knack for entertaining others helped build their second home into what it is today.  Why work in Malta? There are many advantages to living in Malta. Among other things, it is very easy to rent an apartment. Malta is also a very safe country, and according to Eurostat, Malta has only 0.3% criminal incidents per 1,000 inhabitants. Of course it's also hard to beat 300 days of sunshine a year! For people who love warmth, Malta is almost perfect! English is also the official language of Malta, which means that one can integrate and easily understand other people. Also all health expenses in Malta are free and as long as you are employed in a company, you get full support if anything would happen to you! Pretty amazing! What will you be doing?   You will be the first point of contact with our client's players through live chat, email and phone calls. All aspects of this role are customer centric and focused on delivering the best possible experience. You will be mainly responsible for: Greet and communicate with customers in a warm and empathetic fashion Deliver a high level of customer service to customers regarding their queries and inform them about promotions and deals on site Identify and support players in difficulties they might encounter Enable our players with quality solutions in a timely, personal and professional manner that exceeds the customers’ expectations Provide explanations to customers about products/site/policies Keep up to date with new information/policies Build a trusting relationship through accurate answers and a positive vibe Understand, guide and support players in Responsible Gambling  Collaborate with their Fraud and payments team in customer queries Understand AML and report any suspicious activity Update customer account/details with necessary information when needed   Who are you? A native or fluent German speaker who can also speak/write English fluently You have a positive and a can-do attitude with a flexible approach  You enjoy learning and sharing your knowledge with others You have a genuine interest in iGaming and eager to learn more You take pride in giving support to people with empathy and show engagement in delivering an excellent service An excellent listener  A team player that can work independently   What we offer Apart from their vibrant and sunny offices and smashing team, here is what they offer you:  Competitive salary Annual fitness allowances Daily fresh fruit Breakfast Wednesdays Private Health insurance Quarterly company and team events VIP tickets to many events and festivals showcasing world class DJ’s Local Football tickets Annual company trip abroad Learning and development opportunities Education allowance Corporate VIP discount scheme   If you are interested please send your CV to henriette@nordicjobsworldwide.com

We are looking for a sports enthusiast for our client's Sportsbook department in Malta. Do you live and breath sport and would love to live in Malta? Keep reading! As the Swedish speaking Sportsbook Coordinator, you will be assisting the Sportsbook Team with creative copy for the website, aimed at engaging players with intriguing sports related content, as well as coordinating our client's marketing campaigns. You will be responsible for creating blogs and exciting content with reference to the live games streaming, supporting their campaigns. Personality Profile You are enthusiastic and organised, with a passion for marketing their sports products.  You are in-the-know of the popular games of the moment. You are intuitive of what the audience needs to know and how they prefer to consume it. You are detail oriented and pride yourself in your creative capabilities. You enjoy thinking of new ways in which LegolasBet’s marketing campaigns will stand out and appeal to the customers. Job Description Responsible for the formation and execution of the daily sportsbook ‘’playbook’’ – e.g. all betting, graphical and support content on the company’s Sportsbook brands and channels. Ensure that the content associated with all the sportsbook promotions is executed in line with the content management strategy. Pro-actively analyse content trends. Ensure that all content is accurately, efficiently translated and correctly prioritized. Execute the needs of the Sportsbook Manager and the Sportsbook Team, using CMS tools, Translation tools, Imagery tools, UX improvements etc. Preferred Experience & Qualifications Preferably 2 years’ experience in iGaming with experience in content and campaigns related to sports and sporting events. Meticulous attention to detail. Copy writing skills and SEO knowledge would be an asset. Fluent in both Swedish and English with excellent written and verbal communication skills. Competency in HTML and CSS language preferred. Proven ability to take ownership of a promotion/campaign from conception to completion. What awaits you at our clients office in Malta: A creative office culture    Lavazza coffee and fresh fruit Regular social events Discount Partners Interviews are being held continuously. CV and application can be sent in English to henriette@nordicjobsworldwide.com 

We are looking for a highly motivated individual with a strong passion for the most popular sports product in our clients organisation, Trotting. Are you an enthusiastic sports fanatic with iGaming expeirence? Keep reading! The role will involve odds compiling, trading and risk management. You will be part of the trotting team, where other tasks such as content writing and settling pools are included. You will also liaise with different departments to deliver a market leading product to our clients, such as the Risk and Fraud team, Product, Marketing, Design and Customer Service teams. The candidate will work from our Malta office, working together within a team. Personality Profile You are creative, well-organised, reliable and have a strong understanding of the business, essentially with a passion for trotting. You have strong mathematical knowledge that will add value to our trotting product. Job Description Responsible to assist with offering the best odds for Swedish Trotting, directly impacting product revenue Creating marketing content which is appealing to Trotting fans Trading and risk management Settling pools Monitor and analyse results to meet weekly and monthly KPIs Essential Experience and Requirements A true passion for the Trotting sport particularly, Swedish Trotting Experience in a sports betting environment involving odds compiling Strong mathematical background Fluency in Swedish Language is a must, as well as proficiency in English The candidate must be flexible as you will be required to work shifts often on weekends and some evenings A university degree, preferably in an analytical field such as mathematics or statistics   If you find this position interesting, send your CV to henriette @nordicjobsworldwide.com

Are you an enthusiastic person who is looking for new challenges? We are currently looking for a Swedish Speaking Customer Service Administrator to AGA in Tallinn, Estonia. Collaborating with customers is key for AGA´s success and they want your help with this. One thing is for sure – while our client loves working with its customers, there is no compromise on being compliant. They do business with their customers with integrity.   We are looking for candidates from all walks of life to expand our clients Order-To-Cash team. As a team member, you will provide exceptional service to their customers leaving them with a positive feeling either over the phone or email.   Area of responsibility Represent the client in Swedish market Provide with first line support for our B2B customers Manage orders and queries Fulfil duties related to cylinder delivery Be a key player in building a support team in a challenging environment   What makes you great   Your language skills are the key – very good command of Swedish and English is a must Secondary or vocational education Good communication and problem-solving skills are required Customer-oriented mindset and willingness to help others Accurate and efficient working style Team worker Similar experience from your previous employments is an advantage   Why you will love working with us AGA, a member of Linde plc, which is known as one of the world leaders in gases, engineering and healthcare with approximately 80 000 employees working in more than 100 countries worldwide. Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development. While working with us, expect a safe workplace, high safety standards and a true commitment from our managers to safety. We offer a challenging job in different areas and development opportunities. We actively work towards gender equality and diversity; therefore, we are happy to see applicants with different backgrounds and experiences. All necessary trainings are provided on site.   Benefits Personal growth opportunities Motivated and talented co-workers Multinational working environment Extra winter holiday week, payed Location in brand-new Tallinn Business Service Center in the middle of Estonian Silicon Valley – Ülemiste city Free coffee Company events Life insurance 24/7   Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.