Our Story

Since the birth of the industry, operators have invested primarily in player acquisition. Our data shows that it costs 5x more to acquire new players than to retain existing ones. It also costs 16x more to bring new players to the same profitability levels as existing players. We predicted that the iGaming market would become increasingly saturated and more competitive. For operators to maintain profitable growth, something had to change.

In 2008, Enteractive was founded with the mission to help iGaming operators reactivate churned players and get them back in the game. We decided to develop and perfect a methodology to re-engage with inactive players, reactivate them and keep them loyal to the operator over time. Thus, generating significant organic re-growth and bottom line profits, whilst at the same time maintaining responsible gaming commitments.

Our Edge

Our core focus is to reactivate players that are not responding to standard CRM reactivation tools and techniques. Our Reactivation Agents are native speaking professionals going through extensive training on the Enteractive methodology in order to conduct the very best personal call.

As many as 30% of players feel they are not treated as valued customers so they decide to go elsewhere. There is no better way to provide a truly personalized service than a personal call from their gaming brand. We apply revenue share and therefore only share in the upside of the players that are reactivated, with zero risks for our operator partners.

Enteractive LTD Malta
Mar 22, 2020
Full time
Norwegian Speaking  Reactivation Sales Agents . Enteractive Ltd is the pioneer in retention and customer reactivation services. Enteractive Ltd helps iGaming operators minimize churn, increase customer profitability and improve responsible gaming capabilities by providing turn-key cloud-based personalized customer communication. Or simply put; Retention-as-a-Service. Expanding into new markets, in addition to continual growth in existing segments of our business, we are looking for Reactivation Sales Agent to join our growing team in Malta. Your mission will be to contact existing customers to talk about sports, casino, and poker; and to help them revisit our client’s website again. You will be part of a team of young and driven individuals like yourself – that make up  the Enteractive family . We’d like you to set high goals and to challenge yourself in your work, but we also invite you to enjoy your work and your leisure on the warm and sunny island of Malta....
Enteractive LTD Malta
Mar 22, 2020
Full time
We are looking for a Swedish Speaking Customer Support Executive!  Exciting new positions have presented themselves within our very successful Player Support department. If you are a people person and are looking for a career in the customer care field, this is definitely an opportunity you cannot miss! The Customer Support Advisors we are looking for, are experienced, hungry and driven individuals who already have great knowledge and experience from within the iGaming industry. Quite frankly, we want the best, and we want you! You will be part of a team of young and driven individuals like yourself – that make up  the Enteractive family . We’d like you to set high goals and to challenge yourself in your work, but we also invite you to enjoy your work and your leisure on the warm and sunny island of Malta. The main responsibilities include but are not limited to: Helping our customers via email and live chat. Taking ownership of ongoing cases in order to...
Enteractive LTD
Mar 22, 2020
We are looking for a German Speaking Customer Support Executive!  Exciting new positions have presented themselves within our very successful Player Support department. If you are a people person and are looking for a career in the customer care field, this is definitely an opportunity you cannot miss! The Customer Support Advisors we are looking for, are experienced, hungry and driven individuals who already have great knowledge and experience from within the iGaming industry. Quite frankly, we want the best, and we want you! You will be part of a team of young and driven individuals like yourself – that make up  the Enteractive family . We’d like you to set high goals and to challenge yourself in your work, but we also invite you to enjoy your work and your leisure on the warm and sunny island of Malta. The main responsibilities include but are not limited to: Helping our customers via email and live chat. Taking ownership of ongoing cases in order to...
Enteractive LTD Gzira, Malta
Mar 19, 2020
We are looking to hire experienced and ambitious German Speaking Customer Support Advisors Exciting new positions have presented themselves within our very successful Player Support department. If you are a people-person and are looking for a career in the customer care field, this is definitely an opportunity you cannot miss! The Customer Support Advisors we are looking for, are experienced, hungry and driven individuals who already have great knowledge and experience from within the iGaming industry. Quite frankly, we want the best, and we want you! You will be part of a team of young and driven individuals like yourself – that make up  the Enteractive family . We’d like you to set high goals and to challenge yourself in your work, but we also invite you to enjoy your work and your leisure on the warm and sunny island of Malta.   The main responsibilities include but are not limited to: Helping our customers via email and live chat. Taking ownership of...
Enteractive LTD Gzira, Malta
Mar 19, 2020
Full time
We are looking to hire experienced and ambitious Customer Support Executive's  Exciting new positions have presented themselves within our very successful Player Support department. If you are a people person and are looking for a career in the customer care field, this is definitely an opportunity you cannot miss! The Customer Support Advisors we are looking for, are experienced, hungry and driven individuals who already have great knowledge and experience from within the iGaming industry. Quite frankly, we want the best, and we want you! You will be part of a team of young and driven individuals like yourself – that make up  the Enteractive family . We’d like you to set high goals and to challenge yourself in your work, but we also invite you to enjoy your work and your leisure on the warm and sunny island of Malta. Potential candidates must be fluent in one of the following languages: The main responsibilities include but are not limited to: Helping...
Enteractive LTD Gzira, Malta
Mar 19, 2020
Enteractive Are Looking For A Senior   B2B Sales Executive Are you a top-performing sales representative from a software / B2B company in the iGaming industry, eager to engage in sales meetings with customers or prospects and get them excited about Reactivation/Activation through our   (Re)activation Cloud   product? Do you love to learn about new products in CRM and Reactivation marketing? Are you capable of keeping pace on weekly reactivation metrics and driving both new business leads and reactivation leads from our world-class iGaming clients? Enteractive is the iGaming pioneer and industry leader in Player Retention Solutions. Our Player Reactivation Services help operators get churned players back in action through our proprietary (Re)activation Cloud. Whilst our Player Support offering makes sure active players stay on board.  It’s all responsible and easy. It’s simply Retention-as-a-Service. As a   Senior B2B Sales Executive , you will talk to customers,...
Enteractive LTD Gzira, Malta
Mar 19, 2020
Full time
Enteractive Is Looking For A Full-Time   Business Administrator   To The Business Development Department Enteractive is the iGaming pioneer and industry leader in Player Retention Solutions. Our Player Reactivation Services help operators get churned players back in action and our Player Support Offering make sure active players stay on board.  It’s all responsible and easy. It’s simply Retention-as-a-Service. The Business Administrator will be a self-starter with initiative and confidence, as well as excellent written and verbal presentation skills, making them a valuable member of the Business Development team. The Business Administrator will have an interest in the iGaming industry with the ability to prepare agreements, produce reports and play a pivotal part in the growth of Enteractive’s future partnerships. As our new   Business Administrator , you will be/have: Accurate and willing to learn, with an eye-for-detail Good working knowledge of Microsoft Office...
Enteractive LTD Gzira, Malta
Mar 19, 2020
Due to continuous growth, we are looking to expand our team further and hire an enthusiastic Data Scientist. As part of Enteractive’s Development team, your main objective shall be to support and enhance our product with insights gained from analyzing company data. The ideal candidate is adept at using large data sets to find opportunities for product, methods and process optimization and using models to test the effectiveness of different courses of action. As our new  Data Scientist , you join a young group of industry professionals and will: Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions Develop custom data models and algorithms to apply to data sets Use predictive/prescriptive modeling to increase and optimize revenue generation, and targeting other business outcomes Develop processes and tools to monitor and analyze model performance and data accuracy You will need to be/have:...
Enteractive LTD Gzira, Malta
Mar 19, 2020
Enteractive is looking for an experienced and self-starting full-time   Backend Software Developer . Due to continuous growth, we are looking to expand our team further and hire an experienced and driven   Backend Software Developer . As part of Enteractive’s Development team, your main objectives shall be to design, implement, test and maintain software that you are proud of. You will have the opportunity to work closely with a dynamic team of developers and build modules using the latest set of technologies to constantly improve and add new functionality to Enteractive’s product. As our new  Backend Software Developer , you join a young group of industry professionals and will: Assist in analysis of requirements and detailed design Design, develop, deploy and maintain in-house applications according to the business needs Deliver high quality software, focused on high performance, scalability and maintainability You will need to be/have: At least four (4)...