MGI Recruitment

MGI Recruitment specialises in the large-scale recruitment of multilingual professionals for internationally based contact centres. With over 20 years’ experience recruiting for some the largest BPO’s worldwide we have developed strong and long-lasting relationships with over 15 multi-national clients across Europe.

For the past 5 years we are proud to be awarded with the title of “Top 5 International based recruitment agencies” from some our largest clients. MGI delivers a premium service during all stages of the recruitment process, taking the time to get to know our candidates on a personal level to ensure each candidate finds the perfect match and we are known to our clients for providing qualified and reliable candidate’s.

Quality, expertise and professionalism is what we provide, get in touch with us and start your new experience abroad. What’s holding you back?

MGI Recruitment Remote (Lisbon, Portugal)
Feb 18, 2021
Full time
Suchen Sie nach einer neuen Herausforderung? Möchten Sie für mindestens 6 Monate in einer sonnigen und pulsierenden Umgebung arbeiten? Möglicherweise sind Sie wegen Covid einige Zeit nicht weggekommen, was gibt es also Besseres als das Jahr mit einem neuen Job zu beginnen, während man die fantastische Stadt Lissabon entdecken kann? Hätten Sie nicht Lust, aus Ihrer kalten Umgebung herauszukommen und eine Stelle im sonnigen Portugal anzunehmen, bei der Sie von Ihrem Zuhause aus und ganz in der Nähe des Strandes arbeiten? Dank dieses einzigartigen Angebotes werden Sie Gelegenheit haben, Erfahrung zu sammeln, Abenteuer, kulturelle Vielfalt, berufliche und finanzielle Stabilität sowie Möglichkeiten für berufliche Weiterentwicklung zu erleben. Der nächste Starttermin für diese Gelegenheit ist der 3. März, bitte beachten Sie, dass wir bereits weitere Starttermine für April und Mai haben, falls dieses Datum für Sie zu früh ist. Sie brauchen sich keine Sorgen wegen der Unterkunft zu...
MGI Recruitment Remote (Lisbon, Portugal)
Jan 26, 2021
Full time
We are looking for professionals interested in taking part in a quality evaluation worldwide financial services and communications company. THE JOB. Offer solutions to customers that need assistance with financial and credit card services Provide customer service through phone communication Enrich customer experience by listening attentively to their needs and concerns, aiming for first call resolution when possible Build meaningful relationships, answering customers questions in a courteous, friendly, and professional manner Meet and exceed quality goals, compliance regulations and productivity targets Do you want to improve your skills? This job is for you! The client provides you with: A relocation package Traveling cost will be refunded after completion of the 3rd month of work Monthly accommodation allowance paid monthly for the first 3 months Great monthly salary Client Performance bonus every month Performance bonus every month Monthly language bonus every month...
MGI Recruitment Remote (Lisbon, Portugal)
Jan 26, 2021
Full time
We are looking for professionals interested in taking part in a quality evaluation worldwide financial services and communications company. Start date in March THE JOB. Offer solutions to customers that need assistance with financial and credit card services Provide customer service through phone communication Enrich customer experience by listening attentively to their needs and concerns, aiming for first call resolution when possible Build meaningful relationships, answering customers questions in a courteous, friendly, and professional manner Meet and exceed quality goals, compliance regulations and productivity targets Do you want to improve your skills? This job is for you! The client provides you with: A relocation package Traveling cost will be refunded after completion of the 3rd month of work Monthly accommodation allowance paid monthly for the first 3 months Great monthly salary Client Performance bonus every month Performance bonus every month Monthly...
MGI Recruitment Germany
Jan 21, 2021
Full time
Unser Kunde ist einer der führenden Hersteller von Elektronikprodukten. Es ist ein japansiches multinationales Unternehmen, dass sich auf die Bereiche Elektronik, Unterhaltung und Finanzdienstleistung konzentriert. Athen, die Mutter der Demokratie, die Heimat der antiken Philosophie, die das Fundament unserer Kultur hervorgebracht hat...Eine Stadt, die ihre Deutschkenntnisse verlangen, sucht Sie jetzt! Verbringen Sie Ihre Wochenenden mit einem Spaziergang zwischen den Säulen der Akropolis oder in den üppigen Parks der Stadt. Diese Gelegenheit, unter der strahlenden Sonne zu leben, dürfen Sie nicht versäumen. Als technischer Supportmitarbeiter sind Sie dafür verantwortlich, die Kundenzufriedenheit durch fachkundige Beratung zu gewährleisten.   Dein Profil: Fließend Deutsch und Englisch Abitur oder gleichwertiges Fortgeschrittene IT Grundkenntnisse Grundkenntnis von Mobilfunkprodukte Erfahrung in einer ähnlichen Rolle   Deine Aufgaben: Kundenanfragen...
MGI Recruitment Remote (Athens, Greece)
Jan 21, 2021
Full time
Unser Kunde ist einer der führenden Hersteller von Elektronikprodukten. Es ist ein japansiches multinationales Unternehmen, dass sich auf die Bereiche Elektronik, Unterhaltung und Finanzdienstleistung konzentriert. Athen, die Mutter der Demokratie, die Heimat der antiken Philosophie, die das Fundament unserer Kultur hervorgebracht hat...Eine Stadt, die ihre Deutschkenntnisse verlangen, sucht Sie jetzt! Verbringen Sie Ihre Wochenenden mit einem Spaziergang zwischen den Säulen der Akropolis oder in den üppigen Parks der Stadt. Diese Gelegenheit, unter der strahlenden Sonne zu leben, dürfen Sie nicht versäumen. Als technischer Supportmitarbeiter sind Sie dafür verantwortlich, die Kundenzufriedenheit durch fachkundige Beratung zu gewährleisten.   Dein Profil: Fließend Deutsch und Englisch Abitur oder gleichwertiges Fortgeschrittene IT Grundkenntnisse Grundkenntnis von Mobilfunkprodukte Erfahrung in einer ähnlichen Rolle   Deine Aufgaben: Kundenanfragen...
MGI Recruitment Remote (Lisboa, Portugal)
Jan 21, 2021
Full time
What are the benefits: Excellent relocation package (coverage of transport + first 2 weeks of accommodations) Attractive salary for Greece Bonus according to personal achievements  Free Greek lessons for all employees Extra advantages and activities promoted by the company What are the duties: Responding to customer questions and recording them for later reference Ensuring that all customer questions are answered within an appropriate time Having a sound knowledge of all products and services  Being able to determine a problem and solve it  What is required:  Fluency in Dutch and English (both written and spoken) Knowledge of computers (both hardware and software) Experience in a similar role is a plus Knowledge of mobile telephony products If you’re looking for a challenging and rewarding job in a great place, our client is offering the perfect opportunity for you. As the world leading contact centre, they count a lot of IT giants known...
MGI Recruitment Remote (Lisboa, Portugal)
Jan 21, 2021
Full time
Relocation Provided Flight ticket paid upfront Collection from the airport upon your arrival in Athens Two weeks accommodation Competitive Salary and Career Progression Two additional salaries per year (1 full for Christmas, ½ for Easter and ½ for Summer holidays) Performance bonus Meal vouchers Other Benefits TOP Technology paid training, worth a few thousand Euro Free Greek language courses, if you wish to learn a new language Public medical insurance Discounted food in the company canteen Your Responsibilities: Receive customer's telephone calls & provide them assistance Determine & provide a good level of relationship with the customers. Assists in making reports or charts to schedule Attends training sessions and assists in cross training. The Role: - To support customers through phone, e-mail, chatting - To deal with difficult customers politely and patiently - To attain new knowledge - To have an excellent...
MGI Recruitment Remote (Lisboa, Portugal)
Jan 21, 2021
Full time
Offer: - Relocation package - Flight paid, Accommodation for 2 weeks - Production bonus per month based - Multicultural environment - Competitive salary - Paid Training - Opportunity to learn Greek - Career progression - Employee discounts (gym /restaurants) Requirements: - Graduated High School - Native or fluent Dutch and English - Good Knowledge of PC (hardware, software, internet) - Windows, MS Office Suite, Skype, Windows Media Player, Windows Messenger - Excellent communication skills - Strong team spirit - Passionate about customer services The role: Work full-time in a professional team supporting Dutch speaking customer queries on the phone to provide the best customer experience. If you have good problem solving, organization, communication skills, are highly motivated, positive, and are willing to work abroad then this is the job for you!   If you want to evolve in a multicultural and dynamic environment, an in credible...
MGI Recruitment Remote (Lisbon, Portugal)
Jan 21, 2021
Full time
The Benefits: • Housing supported by the company – all bills and rent paid • Repaid Flight • Office located in the center of Lisbon • Various free activities for interested (language courses, sports, etc.) • Opportunity to work in a multinational company The Profile: • Education: Secondary school or equivalent • Native Dutch (spoken+written), a good level of English is a plus • European Nationality • Basic Computer Skills • Customer service oriented The responsibilities: • Establish a courteous and personalized touch with the customers ; • Provide prompt and adequate response to questions concerning the use of the website ; • Providing quality technical support and ensure exceptional customer experience; The Purpose: You will thrive in a multicultural environment and will work as an Customer Service agent in one of the following industries: technology, e-commerce, retail, travel, or social media. Training is provided and there is a clear path for...
MGI Recruitment Remote (Lisbon, Portugal)
Jan 21, 2021
Full time
We are looking for professionals interested in taking part in a quality evaluation worldwide financial services and communications company. THE JOB. Offer solutions to customers that need assistance with financial and credit card services Provide customer service through phone communication Enrich customer experience by listening attentively to their needs and concerns, aiming for first call resolution when possible Build meaningful relationships, answering customers questions in a courteous, friendly, and professional manner Meet and exceed quality goals, compliance regulations and productivity targets Do you want to improve your skills? This job is for you! The client provides you with: A relocation package Traveling cost will be refunded after completion of the 3rd month of work Monthly accommodation allowance paid monthly for the first 3 months Great monthly salary Client Performance bonus every month Performance bonus every...
MGI Recruitment Remote (Lisboa, Portugal)
Jan 21, 2021
Full time
We are looking for a German Customer Support Specialist to provide outstanding service to our customers and potential customers. You will be required to answer queries, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction. The ideal Customer Support Specialist will be customer focused, detail orientated, and target driven. You should be polite, accurate, knowledgeable, and able to work well within a team. THE JOB. Offer solutions to customers that need assistance with financial and credit card services Provide customer service through phone communication Enrich customer experience by listening attentively to their needs and concerns, aiming for first call resolution when possible Build meaningful relationships, answering customers questions in a courteous, friendly, and professional manner Meet and exceed quality goals, compliance regulations and productivity targets...
MGI Recruitment Remote (Lisbon, Portugal)
Jan 21, 2021
Full time
Our client, specialists in outsourced customer experience management. We know that human talent is a key point in reaching success, therefore we request enterprising persons, with ambitious goals and a winning mentality. Do you like challenges? If so, we’re looking for people like you! We invite you to consider a career within a multicultural environment, where you will have the opportunity to add your talent to the world’s best staff. And be rewarded! We are looking for people with experience in customer service to provide an excellent service to customers by phone, email and chat to support the German speaking market. ON   OFFER : Attractive salary Global performance system every month Client performance system after 3 months Language complement bonus every month Loyalty bonus every 3 months Successful candidates will receive €500 bonus after 4 weeks of employment Accommodation bonus provided for the first 3 months Traveling cost refunded after...