Atrium HR Consulting

Atrium HR Consulting offers a bespoke service provided by experienced global HR professionals. Our team of specialists work with some of the most prestigious clients across the globe and headhunt top caliber candidates.
From permanent and contract roles to consultancy services, we’ll help you find the people you need.

€20,000 yearly
Atrium HR Consulting Birkirkara, Malta
Dec 04, 2019
Full time
Credit Controller (Malta) Primary Purpose : To ensure accurate and timely processing of payments of accounts receivables while providing an up to standard service to all customers. Role Profile Job Title: Credit Controller  Job Location: Birkirkara, Malta   Duties & Responsibilities Chase overdue debt via telephone, e-mail, in writing, or in person by sending statements and reminder letters where necessary Monitor debtor days and ensure they are kept to set limits Resolve customers  queries relating to unsettled payments or as the need arises Compile debtor reports Responsible for the posting payments and set off in the system Able to collect money in a timely manner to reach the agreed targets Deal with any internal queries concerning receivable payments Other duties as assigned from time to time by the CFO or any person designated by him Attend any training provided by the Company and sit for the respective assessments accordingly Maintain customer’s trust relationship by keeping service information confidential Follow all company’s filed procedures and protocols Any other duties as may be necessary from time to time Attributes Be organized and able to reach targets Ability to take an initiative and act on what’s required Able to work in a group and liaise with other departments Excellent verbal communication Requirements   Minimum of 1-2 years’ experience of an accounting background Excellent written and oral proficiency in both English and   Maltese Strong proficiency with Microsoft Office
€18,000 yearly
Atrium HR Consulting Birkirkara, Malta
Dec 04, 2019
Full time
Customer Support Assistant (Birkirkara, Malta) A leading Services Company in Birkirkara, Malta is looking for   Customer Support Assistants   to join their team to handle inquiries from existing customers and users of their products and services.     Role Purpose Taking care of customers after they have purchased a product or service.     Role Profile Role Title: Customer Support Assistant Reporting to: Technical Coordinator Location: Birkirkara, Malta   Responsibilities The Customer Support Assistant role is responsible for: Answering incoming calls and responding to customer’s emails Assisting in quotes Managing and resolving customer complaints Identifying and escalating issues to technical coordinator Providing product and service information to customers Researching required information using available resources Researching, identifying, and resolving customer complaints using applicable software Route calls to appropriate resources Inputting all call information on Epicor according to standard operating procedures Following up customer calls where necessary Upselling products and services Completing call logs and reports Taking care of on-call roster and follow up call agent reports Help maintain information to ensure service calls are completed and billed accurately Maintaining and promoting a positive attitude toward customers and fellow employees regardless of the circumstances Filing and scanning documents where necessary   Qualifications To be successful in this role, an individual should have at least 1 year of experience in the field of customer service/ support. In addition to this, the successful candidate will ideally be: Proficient in the relevant computer applications 1 year of experience in a call center environment Knowledge of customer service practices and principles Excellent data entry and typing skills Superior listening, verbal, and written communication skills Ability to handle stressful situations appropriately Preferably having some technical background or experience in an aftersales role Excellent written and oral proficiency in both   English and Maltese
€55,000 yearly
Atrium HR Consulting Sliema, Malta
Dec 04, 2019
Full time
Node.js Developer (Sliema, Malta) A major name in Europe’s iGaming industry is looking for  Javascript Developers with Node.js experience  who will become dedicated members of their fast growing Development team in Sliema, Malta. Role Purpose The new Programmer will contribute towards the successful delivery of both large and small iGaming projects. Role Profile  Job Title:  Node.js Developer  Location:  Sliema, Malta  Responsibilities The successful candidate will work on: Node and the V8 engine. Building and distributing code as NPM packages. Building and integrating with front end JS frameworks (React). Developing RESTful APIs and sockets services. Testing and creating mock services. MySQL, Postgre, and NoSQL databases. Queue and Caching, and when to use them. Dockerized environments. Automated deployments and Continuous Integration. Qualifications:  Our client works in an Agile development environment, with team members based in different countries. The ideal candidate will be: Able to translate functional requirements into code. Self-motivated and able to manage their own work. Understand Sprint, Kanban, and Code Review processes. Estimate their work accurately and deliver to deadlines. Contribute ideas and take ownership of a project. Keen to learn new technologies and skills. Perks of the job Competitive salary and company bonuses. Health cover and dental packages. Fully-stocked kitchen with snacks. Fantastic office space, complete with pool table and a PlayStation Training and professional development opportunities. Opportunities to travel and meet teams in other offices.
€50,000 yearly
Atrium HR Consulting Sliema, Malta
Dec 04, 2019
Full time
Campaign Analyst (Sliema, Malta) One of Europe’s fastest growing names in the online gaming business is looking to add a Campaign Analyst to their team. The company is experiencing a period of massive growth and the new hire will join the close-knit team in Sliema, Malta in an office space with a friendly, dynamic and diverse culture.   Role Profile Role Title: Campaign Analyst Reporting to: Campaign Manager Location: Sliema, Malta   Role Purpose The Campaign Analyst role will be to provide thorough campaign analyses from multiple data sources for one of the fastest growing i-gaming brands in Europe. Main Duties The successful candidate will be responsible for: Identifying the strengths and weaknesses of the company’s campaigns. Using a variety of data sources to provide valuable insights on each campaign Supporting A/B testing. Communicating with various internal (Marketing, Operations, Product, and Growth) and external stakeholders. Qualifications To be considered for the role of Campaign Analyst, applicants should have: At least 3-years of experience using Google online tools (GA, Data Studio, Tag Manager) in a professional role. Strong skills in attribution modeling. Competence with Excel, Pivot, and Vlookup. The ability to communicate insights in a clear and concise manner. The ability to handle large amounts of data and identify trends to formulate suggestions The role will offer a competitive salary with additional perks which include annual health-related reimbursements, travel insurance, and snacks at work. The role will also offer fantastic opportunities for professional development and the chance to work with some of the best in the online gaming industry in the world right now.
€16,000 yearly
Atrium HR Consulting Sliema, Malta
Dec 04, 2019
Full time
German Customer Support Agent A global i-Gaming company in Sliema, Malta, is searching for a German Customer Support Agent. The company is a leading provider in i-Gaming solutions for operators and white labels around the world. They are continuously expanding their multinational team and now require a Customer Support professional to assist with their operations.   Role Profile Role Title: German Customer Support Agent Location: Malta Responsibilities • Delivering a high level of service ensuring player satisfaction and handling of all general inquiries. • Create added value by identifying and maximizing sales opportunities. • Natural communicator through Email, Online Chats & Telephone. • Providing customer satisfaction in a fast-paced environment. • Taking on board feedback, learning and constantly enhancing your skills. • Turning registered players into loyal members of the gaming community using an effective selling approach. • Working independently and being trusted to make decisions to improve player satisfaction and team results. Qualifications • Excellent German language skills, both written and spoken. (and strong English too) • You have experience and a passion for dealing with customers. • You are an excellent multi-tasker. • You can master new skills quickly. • A positive attitude. • A strong communicator as well as an instinctive solution provider.
€50,000 yearly
Atrium HR Consulting Sliema, Malta
Dec 04, 2019
Full time
Swedish Affiliate Manager (Sliema, Malta or Tallinn, Estonia)  One of Europe’s fastest growing names in the online gaming business is looking to add a Swedish Affiliate Manager to their team in either Sliema, Malta or Tallinn, Estonia. Role Purpose The Affiliate Manager will help shape the evolution of the company’s affiliate program.  The role will have a hands-on approach to building a successful program, managing affiliation matters for the company. Role Profile: Role Title: Swedish Affiliate Manager  Role Location: Sliema, Malta or Tallinn, Estonia Responsibilities The Swedish Affiliate Manager will:  Build strong relationships with key affiliate partners and implement initiatives that create new growth opportunities Negotiate deals and campaigns with publishers to ensure that goals are met within an allocated budget Build strong relationships with key publishers and identify opportunities Recruit new affiliate partners into the affiliate program to support the company’s brand and acquisition goals Provide email, Skype and phone support to partners Create and execute promotional campaigns Represent Global Gaming at industry events. Qualifications: The Swedish Affiliate Manager will need:  2+ years of affiliate account management experience iGaming experience will be considered an advantage To be fluent in English To be able to Speak and Write in the Swedish language fluently is a must To be able to work independently or as part of a team To be ambitious and willing to learn To have good problem-solving skills To be well organized  To be analytical and number-driven
€25,000 yearly
Atrium HR Consulting Birkirkara, Malta
Dec 04, 2019
Full time
HR Executive (Birkirkara, Malta)  A leading Services Company in Malta is looking for an HR Executive to manage their company’s recruitment, learning and development, and employee performance programs. Role Profile Role Title: HR Officer Reporting to: HR Manager Location: Birkirkara, Malta Role Purpose The HR Executive’s responsibilities will include creating referral programs, updating HR policies and overseeing the hiring processes.   Responsibilities Ultimately, the successful individual will make strategic decisions for the company so that they can hire, develop and retain qualified employees. Additionally, the HR Officer will be responsible for:  The Design, compensation and benefits packages for employees Implementing performance review procedures (e.g. quarterly/annual and 360° evaluations) Developing fair HR policies and ensure employees understand and comply with them. Implementing effective sourcing, screening and interviewing techniques. Liaising with managers regarding training needs and coordinate learning and development initiatives for all employees. Acting as the point of contact regarding labour legislation issues Managing employees’ grievances Measuring employee retention and turnover rates.   Qualifications To be successful in this role, an individual should have pre-existing background experience in the field of Human Resources and have a thorough knowledge of Maltese labour legislation. The Successful candidate will   write and speak Maltese and English   to a working level of proficiency. The ideal candidate will have: Proven work experience as an HR Executive, HR Manager or similar role. Experience with   full-cycle recruiting   including applications for foreign nationals Good knowledge of labour legislation (particularly employment contracts, employee leaves, and insurance) Demonstrable leadership abilities Solid communication skills BSc in Human Resources Management or relevant field. The role will also offer fantastic opportunities for professional development and the chance to work with some of the best talents in the services sector in Europe right now.
Atrium HR Consulting Sliema, Malta
Dec 04, 2019
Full time
Compliance Manager (Sliema, Malta) A global i-Gaming company in Sliema, Malta, is searching for an experienced Compliance Manager. The company is a leading provider in i-Gaming solutions for operators and white labels around the world. They are continuously expanding their multinational team and now require a Compliance professional to assist with their operations. Role Profile Role Title: Compliance Manager Reporting to: Senior Internal Stakeholders Location: Sliema, Malta Role Purpose: The Compliance Manager role involves making sure the company’s global operation is working according to several international regulatory guidelines. Responsibilities: The successful candidate will be: Responsible for the Compliance of the company’s operation, making sure the operation is adhering to different regulatory guidelines (mainly UKGC, DGA, MGA, GDPR, AML, CMA, ASA) Setting protocols and processes for the operation to support regulatory guidelines and ensure adequacy of all procedures. Work closely with Regulation Manager on implementation of new guidelines. Work closely with Product implementing changes to the system to support Compliance requirements Provide instructions to the operations regarding the handling of players complaints Handle complaints from external bodies (regulators, IBAS, ASA, etc) Assisting with the day to day compliance of the company in all other matters Qualifications: The successful candidate will have: At least 3 years of experience in the gaming industry and at least 1-year experience as a compliance manager in a gaming operation A University degree in law or business A keen interest in compliance and regulatory work paired with the ability to work within a dynamic and fast environment. English at mother tongue level– written and spoken – This is mandatory, Mastery of Office tools (especially- PPT and Excel) Practical Internet background An excellent attitude: Highly motivated, energetic, result oriented, strong communication skills, responsibility, and excellent organization skills.   The successful candidate will work in the company’s excellent offices in the vibrant and beautiful location of Sliema, one of Malta’s most up and coming cities. The company has a close-knit culture with an excellent work-life balance. A three-month training course will be awarded to the successful candidate to aid their transition into the company. The salary for the role is very competitive.
€20,000 yearly
Atrium HR Consulting Birkirkara, Malta
Dec 04, 2019
Full time
Assistant Technician (Birkirkara, Malta)  A leading Services Company in Birkirkara, Malta is looking for Assistant Technicians to join their team to handle the installation and repair of their technical equipment and products. Role Profile: Role Name: Assistant Technician Reporting to: Technician Location: Birkirkara, Malta Role Purpose: • To assist the technician in any installations and fault finding Responsibilities: • Test, wire and assist the technician in charge in commissioning systems, close job cards and calls as per Company standards and client’s requirements. • Assist in ensuring that all equipment required is according to the job card, client exigencies, and system limitations. • Compile timely and proper documentation for any service and installation conducted by completing necessary forms, reports, logs, and records as per departmental procedures. • Make recommendations for improvements and upgrades to clients on site and pass on proposals to sales executives. • Make proper use of the field automation systems. • Cooperate with the technical team and share information across the organization by using the right communication flows. • Apply appropriately mannered communication skills with clients, colleagues, and superiors. • Comprehend customer requirements, provide high-quality service and customer support during site visits. • Build positive relationships with customers, apply excellent customer care at all times and oversee the preservation of both the clients’ and company’s property and equipment. • Be aware of electrical, mechanical and chemical health and safety issues; also understand appropriate manual handling techniques. • Attend any training provided by the Company and sit for the respective assessments accordingly • Maintain customer’s trust relationship by keeping service information confidential. • Follow all company’s filed procedures and protocols. • Any other duties as may be necessary from time to time. Qualifications  • Possess good communication skills with the Maltese and English Languages • Meticulous attention to detail. • Demonstrate confidence in his/her ability. • Hold a respectful, courtesy and a positive attitude. • Ability to troubleshoot, test, repair and service technical equipment. • Familiar with mobile tools and applications.
Atrium HR Consulting Birkirkara, Malta
Dec 04, 2019
Full time
Health and Safety Officer (Malta) A leading Services Company in Malta is looking for a Health and Safety Officer to plan, implement, monitor and review the protective and preventative measures in the workplace.   Role Profile Role Title: Health and Safety Officer Reporting to: Company Directors Location: Birkirkara, Malta   Role Purpose The Health and Safety Officer is responsible for ensuring that all safety legislation is adhered to and policies and practices are adopted.   Responsibilities Plan, implement, monitor and review the protective and preventative measures that group is required or chooses to follow, and work to minimize operational losses, occupational health problems, accidents, and injuries. Additionally, the Health and Safety Officer will be responsible for:  The development and monitoring of occupational health and safety policy, programs, and procedures; Assisting the company in complying with current health and safety legislation and/or regulations with the objective of ensuring that all reasonable and proper measures are taken to protect the safety and health of shareholders; Increasing health and safety awareness at all levels within the organization; Investigating and reporting on all serious/critical personal injury accidents occurring to the appropriate senior management, and to assist in the investigation of all accidents/incidents that result in substantial damage; Investigating and reporting on complaints of hazardous working conditions to the senior management and/or other appropriate senior staff; Responding to employees’ safety concerns; Conducting, as necessary, the safety inspection; Assisting the group’s joint occupational health & safety committees; Responding to fires and other emergencies on or about the company property; Coordinating registration and the removal of hazardous waste; Arranging for occupational health and safety testing and/or evaluations of the workplace by external agencies/consultants as may be necessary; Acting as liaison with all related governmental bodies and regulating agencies; Coordinating the training of personnel in areas of safety, including first aid, CPR, accident prevention and investigation, workplace inspections and other matters related to implementing safety procedures in group’s facilities; Develop, review, and update appropriate sections of the Emergency Procedures Manual; Liaising with the fire department regarding emergency procedures, communications, and fire safety education programs;   Qualifications To be successful in this role, an individual should have pre-existing background experience in the field of Health and Safety and have a thorough knowledge of the relevant Maltese legislation. The Successful candidate will   write and speak Maltese and English   to a working level of proficiency. The ideal candidate will have: Previous experience as a Health and Safety Official.  You will need at least 2 years of experience in a similar role  Attained the Nebosh certification (Or equivalent) An interest and/or knowledge of health and safety in the services sector. A full driver’s license for traveling from site to site. The role will offer fantastic opportunities for professional development and the chance to work with some of the best talents in the services sector in Europe right now.  
€30,000 yearly
Atrium HR Consulting Malta
Nov 27, 2019
Full time
Qualified Person (Malta) The Qualified Person is a new role and exciting role within a growing team. They will act as the single point of contact in Quality matters for the B2B Business. Role Profile Role Title:  Qualified Person Reporting to: Quality Assurance Manager Location:  Malta Role Purpose Local company, massively growing, fantastic culture with friendly, helpful people. Easy to fit in and feel at home. Directors do their best to make people feel welcome. They have a strong social committee and great company activities. As the company grows they are looking for new staff as part of their expansion. The company offers flexible working hours, online professional training and regular social events. This is a brand new position in a growing team and company. This individual will focus on duties related to EU batch certification and will be responsible for ensuring that each individual batch certification has been manufactured and checked in compliance with laws in force in the EU. Certification must be in line with the Marketing Authorization (MA) and with Good Manufacturing Practice (GMP). Duties will also include assisting the maintenance of the associated quality systems. This person will step into a senior role and help to hire people for the financial department. Qualifications – A Bachelor’s Degree in Pharmacy, Chemistry or Biology, or equivalent – A minimum of five years’ experience in a similar role – Registered EU Qualified Person, preferably with biologics – Familiarity with European standards for Good Manufacturing Practice (EU-GMP) and Goods Distribution Practice (GDP) – Very good Computer Knowledge, especially on MS Office Tools –  Understanding of the drug development process
€40,000 - €50,000 yearly
Atrium HR Consulting Sliema, Malta
Nov 20, 2019
Full time
Product Owner – iGaming (Malta)  Our client is an international iGaming Company with offices in Malta.  They are seeking a Product Owner for their growing team.   Role Purpose: The new hire will take lead of scrum teams as the Product Owner Role Profile Role Title: Product Owner  Role Location: Malta Responsibilities The main activities of the Product owner are the following but are not limited to: Take lead of scrum teams as the Product Owner Plan and prioritize product feature backlog and development for the product Providing vision and direction to the Agile development team and stakeholders throughout the project and create requirements Ensure that the team always has an adequate amount of prior prepared tasks to work on Define product vision, road-map and growth opportunities Lead the planning product release plans and set expectation for delivery of new functionalities Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy Provide backlog management, iteration planning, and elaboration of the user stories Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals Research and analyse market, the users, and the roadmap for the product Follow our competitors and the industry Keep updated with Agile/Scrum best practices and new trends Qualifications Experience working within iGaming Work experience as a Product Owner or similar role in product management Product Owner Certified In-depth knowledge of Agile process and principles In depth knowledge of API delivery and testing Hands-on experience managing all stages of the product life cycle Technical background with knowledge of software development and web technologies
€60,000 - €85,000 yearly
Atrium HR Consulting Sliema, Malta
Nov 20, 2019
Full time
Head of Affiliates (Malta or Estonia)  Our client is an international iGaming Company with offices in Malta.  They are seeking a Head of Affiliates for their growing team.   Role Purpose: The Head of Affiliates, will design and implement affiliate strategies in line with organizational goals of our client.  They will lead and develop the affiliate team and team members to ensure the teams meet tactical and strategic goals.   Role Profile Role Title: Head of Affiliates Role Location: Malta or Estonia Responsibilities The main activities of the Head of Affiliates are the following but are not limited to: Manage and develop the affiliate team and ensure the correct skills required to meet the tactical and strategic goals of the organisation are available as well ensuring that clear structure and definition of roles & responsibility is defined Own and develop the affiliate program and ensure a positive reputation within the affiliate community with focus on transparency, commitment, cooperation, trust and constantly delivering. Facilitate cooperation and knowledge sharing with internal stakeholders to ensure best practices are shared and learned across the organisation and relevant tools and data is available and implemented to meet the tactical and strategic goals of the organisation Ensure the team builds ever stronger relationships with affiliate partners · Weekly & monthly reporting to senior management On-going forecasting, budgeting and analyses of activities in alignment with tactical and strategic goals in all markets Ensure affiliate partners follow relevant compliance, regulations and best practices as defined by the organization Implement initiatives to enhance growth opportunities within affiliation As needed ensure the affiliate team creates the marketing campaigns required to Define and enforce guidelines and procedures Proactively optimise workflows in cooperation with internal stakeholders and develop solutions that allows the affiliate team to constantly improve performance Provide insights into the organisation to ensure that key decision-makers also include thoughts from the affiliation perspective in their decision making. Qualifications Proven track record and hands-on experience in   Affiliate Management Proven track record of delivering results in affiliate marketing Track record in developing and   maintaining strategic partnerships   which directly contributing to business growth and profitability Vast experience and understanding of affiliate marketing and marketing activities used by affiliates such as for example SEO, email marketing, PPC and media buying Experience working in   iGaming Strong leadership skills and experience in growing and managing teams and individual team members A team player with a proactive and strategic mindset Experience with the gambling market in the Nordics is an advantage Excellent verbal/written communication and presentation skills Excellent analysis skills and understanding of financial reporting Always up to date with industry trends and developments