SpotOn Connections Recruitment Solutions

  • Malta
SpotOn Connections Recruitment Solutions Sliema, Malta
Mar 17, 2020
Full time
Front End Developer Malta About the position Our Client is a fast-growing company supplying Live Gaming content to the largest gaming operators across Europe. They have amazing offices in Sliema that offer their teams a warm and exciting environment with many benefits. Do you want to form an integral part of a Scrum team, participating in the entire development life cycle? The person they are looking for needs to have an excellent experience in Front End development within an Agile methodology. They are looking for a team player who offers help and shares knowledge with other colleagues. If development is an interest even outside of working hours and you spend time reading about new approaches and playing around with development challenges, you are the kind of person they are searching for!! Responsibilities: Liaising with UX/UI team Being interactive and communicative with Back-end developers Developing and setting up automated tests to optimise web designs Setting and...
SpotOn Connections Recruitment Solutions Sliema, Malta
Mar 16, 2020
Full time
FRONT END TEAM LEAD (REACTJS) - MALTA About the position Our Client is a fast-growing company supplying Live Gaming content to the largest gaming operators across Europe. They have amazing offices in Sliema that offer their teams a warm and exciting environment with many benefits. The person they are looking for needs to have an excellent experience in Frontend development within an Agile methodology. They are looking for a team lead who offers help and shares knowledge with other colleagues. If development is an interest even outside of working hours and you spend time reading about new approaches and playing around with development challenges, you are the kind of person they are searching for!! Responsibilities: Perform front-end development tasks. Dealing with the daily operations of the team. This will include lead scrum meetings, code reviews, and related merges, run and control the code deployment on development and stage environment Support the whole front-end team...
SpotOn Connections Recruitment Solutions Sliema, Malta
Mar 16, 2020
Full time
GAMES DATA ANALYST Malta Responsibilities Help design, develop, and optimize our games to improve user experience and revenue by developing and analyzing meaningful KPIs and metrics for our games Develop a deep understanding of user behavior through research Coordinate with Product Management, Design, Development, and others to determine appropriate research contributions Cover all three aspects of Data Analysis domain, Tracking, Reporting and Analysis Providing and analyzing metrics on the performance of the games and marketing campaigns In collaboration with the development and production team, provide data on the game (inflation rate, bottlenecks, churn rate, event optimizations and other relevant aspects of the games) Analyze data and provide insights that help to optimize the game’s features and monetization Constantly improve the KPIs and metrics and set industry standards for F2P games Analyzing payment yields and monetization flows, develop recommendations for revenue...
SpotOn Connections Recruitment Solutions Sliema, Malta
Mar 16, 2020
Full time
2nd Line Applications Support Officer Malta Our client in Malta is looking for a 2nd Line Application Support officer. The position involves working in a team to provide user and technical support for bespoke solutions to our local and international customers. Responsibilities: Providing IT support and troubleshooting via telephone, email, portals and remote support software. You will be working with a number of local and international clients in various sectors. Delivering high level customer service to a wide range of users, including those with minimal IT knowledge. Maintaining and updating the knowledge base. Follow in depth diagnosis of issues and escalate to 3rd line support where applicable. Essential skills: Strong communication skills in both written and spoken English. Excellent problem solving and analytical abilities. Familiar with administering SQL and ability to write SQL queries. Be organized and able to prioritize issues. Administering applications such as MS...
SpotOn Connections Recruitment Solutions Sliema, Malta
Mar 16, 2020
Full time
The Payments Officer will be a key contributor to the payment operations team. The role of which entails to assist with the processing of all operational payments and related activities. The Role Reporting to the Payment Operations manager, the candidate will have the opportunity to evolve in a dynamic environment, taking initiative on day-to-day operations and support the company’s very ambitious growth objectives. Responsibilities Processing all of the operational payments; manual and automated Review of all settlement and authorization exceptions in a timely manner across all banking and issuer partners Posting of bank statements, reconciling bank accounts and resolving inter-company issues Assist in a number of deliverables within the month-end process in terms of management accounts delivery Daily monitoring and preparing weekly aged creditors in relation to the credit working capital facilities Daily book-keeping duties including maintaining of the general ledgers Monthly...
SpotOn Connections Recruitment Solutions Sliema, Malta
Mar 16, 2020
Full time
The engineer will be part of the technical team driving the DevOps processes and maintaining the smooth running of the existing systems and collaboration between product management, software engineering and operations. The role falls under the Site Operations department, which will be responsible for the smooth running and maintenance of existing systems, installation of new system deployments and offer technical support to internal and external clients. The officer will be part of the Service and Application Management team, which is currently being evolved into a 24x7 manned Network Operation Centre, thus requiring the ability to be on-call or work in shifts. The role will require a blend of strong technical and business knowledge, as well as excellent communication skills to be able to provide a highest level of customer satisfaction. The Junior DevOps Engineer must be a motivated team player that can see projects to completion, work independently and be willing to assist other...
SpotOn Connections Recruitment Solutions Sliema, Malta
Mar 16, 2020
Full time
SOFTWARE ENGINEERING TEAM LEAD Malta With over 75% annual growth, our client is scaling for international expansion. Based in Malta, the Software Development Team Lead will help in the creation of innovative payment technologies that will revolutionaries the payments industry. Working closely with other team leads, product owners and technical architects, you will be leading a team of highly talented software engineers in the design, development, testing and maintenance of payment products as well as in the training and mentoring of team members. You must be capable of combining a good technical experience with a passion for people that will allow you to get the best out of the team members whilst assisting them in their personal development and keeping the team highly motivated and committed to delivering high quality business value on time and on budget, in an agile environment. You must be someone with a positive, can-do attitude with a continuous improvement mentality. As...
SpotOn Connections Recruitment Solutions Sliema, Malta
Mar 16, 2020
Full time
INFORMATION SECURITY ENGINEER Malta The Role The Information Security Engineer works closely with the various teams to ensure that both security and compliance are maintained at all times, to ensure protection of business and customer data. The role also involves engaging with third parties to perform security assessments and audits. The Information Security Engineer reports to the Head of Information Security within the Information Security Team, which is responsible for the continuous maintenance and improvement of the overall security posture, technology risk management and regulatory compliance. Responsibilities Assisting in the design and implementation of the company information security framework Continuous monitoring and analyzing of security alerts, audit logs and reports Conducting and coordinating penetration testing exercises and vulnerability assessments Performing regular auditing and investigations to identify potential or confirmed security incidents Vetting...
SpotOn Connections Recruitment Solutions Sliema, Malta
Mar 16, 2020
Full time
Malta The Technical Support Specialist will be responsible for the smooth running and maintenance of existing systems, installation of new system deployments (possibly off-site) and offer technical support to internal and external clients. The specialist will be part of the Service and Application Management team. The role will require a blend of strong technical and business knowledge, as well as excellent communication skills to be able to provide a highest level of customer satisfaction. The Technical Support Specialist must be a motivated team player that can see projects to completion, work independently, and be willing to assist other team members not specific to his/her duties. Responsibilities: Troubleshoot day-to-day issues with application systems and integrated parties, and provide direct support to customers and Service Desk using CRM tools; Maintain operations and administer the clients' proprietary and ancillary systems to meet all SLAs relating to system...
SpotOn Connections Recruitment Solutions Sliema, Malta
Mar 16, 2020
Full time
Working within the Financial Operations team, the key responsibility of the Finance Officer’s role is around safeguarding our customer funds by maintaining up to date reconciliations. Reporting to the Financial Partner's Treasury Lead, the candidate will have the opportunity to evolve in a dynamic environment, taking initiative on day-to-day operations and support the client’s very ambitious growth objectives. Responsibilities Daily book-keeping duties including maintaining of the general ledgers Settlements reconciliations and settlement processing Investigate and address in a timely manner any financial queries and issues related to our Operational Finance function coming from merchants, business partners and International Card Schemes Where needed, challenge and work towards improvement of the Company’s operational internal accounting procedures, policies, operations, management controls and reporting Monthly liaison with Line manager to keep him/her appraised of...
SpotOn Connections Recruitment Solutions Sliema, Malta
Mar 16, 2020
Full time
Our client, a well-established company, which provides specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide, is currently seeking to recruit a Depositary Analyst to join their growing team in Malta. Thanks to their continuous investment in learning, their people are among the best in the industry. Overview of the role The Depositary Analyst is responsible for completing all assigned review work in an effective and timely manner and in accordance with AIFMD and UCITS regulations. Responsibilities: Ensure adherence to all Depositary policies & procedures Monitor activity within client cash accounts Monitor compliance with investment and borrowing restrictions Perform comprehensive independent reviews of Net Asset Valuations Provide assistance during on-site inspections Liaise with other departments to ensure error/breaches are recorded and resolved in a timely manner Ensure all customer due diligence has been...
SpotOn Connections Recruitment Solutions Marbella, Spain
Mar 16, 2020
Full time
Our client is seeking to hire full time Agents to join their Telesales team; you will sell Digital TV Services. Their team currently consists of about 50 employees of all ages, looking for more co-workers to join their growing team in Marbella – Southern Spain. In cooperation with their client, you will sell a very attractive TV subscription for Sweden's most well-known and respected TV provider. You will work with the phone as a tool and contact potential customers in the private market in Sweden. How does a workday look like the company? The service is full time and working hours are adapted to maximize the sun and culture of southern Spain. They work Mon-Thu 12.00-20.00 and Fri 10:00-17: 30. The most important thing for them is their staff, so they often have corporate events, after work competitions and other activities. Being part of the team is more than one job. You will experience a wonderful culture, wonderful climate all year round, and a beautiful lifestyle!...
SpotOn Connections Recruitment Solutions Porto, Portugal
Mar 16, 2020
Full time
HEAD OF RETENTION – PORTO Our client based close to Porto is looking for a Head of Retention to join their growing Team! You will be part of a start-up project within the iGaming industry. The candidate will report to the Managing Director and the main Responsibilities will be: Build on top of the existing user lifecycle engagement strategy to take it to the next level Approach CRM and retargeting automation to create an integrated 360 re-engagement strategy, from first in-app message/push notification to retargeting advert outside of the company’s Manage, develop and expand campaigns and ad groups Manage and deliver customer lifecycle campaigns to drive retention and customer growth objectives (registrations and deposit conversion, effective onboarding, churn reduction, reactivation, upsell, cross sell) Constantly dive into campaign performance metrics to surface new learnings and drive continuous improvements to KPIs Creation, run and monitoring of Loyalty plan (up-sell and ROI...
SpotOn Connections Recruitment Solutions Sliema, Malta
Mar 16, 2020
Full time
HEAD OF RETENTION – PORTO Our client based close to Porto is looking for a Head of Retention to join their growing Team! You will be part of a start-up project within the iGaming industry. The candidate will report to the Managing Director and the main Responsibilities will be: Build on top of the existing user lifecycle engagement strategy to take it to the next level Approach CRM and retargeting automation to create an integrated 360 re-engagement strategy, from first in-app message/push notification to retargeting advert outside of the company’s Manage, develop and expand campaigns and ad groups Manage and deliver customer lifecycle campaigns to drive retention and customer growth objectives (registrations and deposit conversion, effective onboarding, churn reduction, reactivation, upsell, cross sell) Constantly dive into campaign performance metrics to surface new learnings and drive continuous improvements to KPIs Ensure accurate tracking and reporting of marketing spend...
SpotOn Connections Recruitment Solutions Sliema, Malta
Mar 16, 2020
Full time
Arabic speaking Customer Service Agent Lisbon, Portugal Our client in sunny Lisbon is looking for an Arabic speaking Customer Service Agent. Please find below the main duties and requirements: Responsibilities: Establish an efficient, courteous and personalized contact with customers by phone, in Arabic. Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. Being multitasking and adapting to a very dynamic environment. Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. Establish and maintain effective collaboration with client’s partners. Be able to maintain a constructive state of mind even in difficult situations. Requirements: Fluency in written and spoken Arabic...
SpotOn Connections Recruitment Solutions Sliema, Malta
Mar 16, 2020
Full time
Dutch speaking Customer Service Agent Lisbon, Portugal Our client in sunny Lisbon is looking for a Dutch speaking Customer Service Agent. Please find below the main duties and requirements: Responsibilities: Establish an efficient, courteous and personalized contact with customers by phone, in Dutch. Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. Being multitasking and adapting to a very dynamic environment. Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. Establish and maintain effective collaboration with client’s partners. Be able to maintain a constructive state of mind even in difficult situations. Requirements: Fluency in written and spoken Dutch and...
SpotOn Connections Recruitment Solutions Lisbon, Portugal
Mar 16, 2020
Full time
JAPANESE SPEAKING CONTENT REVIEWER (DIGITAL MARKETING) - LISBON Our client is looking for a passionate Japanese speaking Content Reviewer to join their dynamic Team! Are you passionate about online advertising and new technologies? Would you like to join one of the leading tech companies? You will be part of the team that makes the world’s information more accessible and useful you will be an expert in the advertisement content and give the best advice to confirm its accuracy and quality. The client is the 1 in online advertising with a current annual revenue of more than 100 billion US Dollars. As a Content Reviewer, you will validate all written content, confirming its accuracy and quality you will also have the opportunity to share your ideas, in order to improve the quality of our work. Responsibilities: Review several types of content, making sure its correct and attractive Deliver a consistent and accurate content review Contribute to optimize and innovate the company’s...
SpotOn Connections Recruitment Solutions Lisbon, Portugal
Mar 16, 2020
Full time
HEBREW SPEAKING CONTENT MODERATOR - LISBON Our client in sunny Lisbon is looking for a Hebrew speaking Content Moderator for their new client. Their client is the leading destination for short-form mobile video and their mission is to inspire creativity and bring joy. This is one of the most popular social media video app for creating and sharing short lip-sync, comedy and talent videos. Launched in 2017 a Chinese developer, the application (iOS and Android) allows users to create short music and lip-sync videos of 3 to 15 seconds and short looping videos of 3 to 60 seconds. The platform is currently available in over 150 markets across Asia, Europe and America, hitting one billion downloads globally. Please find below the main duties and requirements: Responsibilities: Reviewing content (videos, image, text and audio) in accordance with the company’s processes and policies; Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and...
SpotOn Connections Recruitment Solutions Sliema, Malta
Mar 16, 2020
Full time
German speaking Customer Service Agent Lisbon/ Porto, Portugal Our client in sunny Lisbon is looking for a German speaking Customer Service Agent. Please find below the main duties and requirements: Responsibilities: Establish an efficient, courteous and personalized contact with customers by phone, in German. Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. Being multitasking and adapting to a very dynamic environment. Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. Establish and maintain effective collaboration with client’s partners. Be able to maintain a constructive state of mind even in difficult situations. Requirements: Fluency in written and spoken...
SpotOn Connections Recruitment Solutions Luton, UK
Mar 16, 2020
Full time
German speaking Multilingual Automotive Customer Support Agent - LUTON About the position Our client work on behalf of one of the world's largest automotive companies to provide multilingual customer service. As an Advisor you will be involved in a variety of inbound and outbound calls and messages assisting customers with the issues that they may encounter when on the road. The Advisors are provided with training and learn to use some of the most advanced technology available today to assist customers. Responsibilities: • Communicating with customers by telephone, email and online to provide outstanding service. • Effectively answer all types of customer contact including emergency and non-emergency calls, general enquiries and other patient dependent calls. • Assist drivers and their passengers through all message types; including routing throughout Europe and performing vehicle diagnostics remotely. • Provide emergency assistance. • Analyze the information received from the...