Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Norwegian speaking Sales Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients always receive the highest level of services
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department.
Key Requirements:
• Excellent knowledge of English and Norwegian language, both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint
• Excellent organizational skills • Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to...
Feb 22, 2021
Full time
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Norwegian speaking Sales Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients always receive the highest level of services
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department.
Key Requirements:
• Excellent knowledge of English and Norwegian language, both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint
• Excellent organizational skills • Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to...
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Dutch speaking Sales Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients always receive the highest level of services
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department.
Key Requirements:
• Excellent knowledge of English and Dutch language, both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint
• Excellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to work...
Feb 22, 2021
Full time
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Dutch speaking Sales Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients always receive the highest level of services
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department.
Key Requirements:
• Excellent knowledge of English and Dutch language, both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint
• Excellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to work...
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of German speaking Sales Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients always receive the highest level of services
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department.
Key Requirements:
• Excellent knowledge of English and German language, both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint
• Excellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to work...
Feb 22, 2021
Full time
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of German speaking Sales Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients always receive the highest level of services
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department.
Key Requirements:
• Excellent knowledge of English and German language, both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint
• Excellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to work...
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Sales Retention Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients receive the highest level of services at all times
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department
Key Requirements:
• Excellent knowledge of English and Dutch language both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoinExcellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to work in pressure in...
Feb 22, 2021
Full time
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Sales Retention Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients receive the highest level of services at all times
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department
Key Requirements:
• Excellent knowledge of English and Dutch language both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoinExcellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to work in pressure in...
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Sales Retention Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients receive the highest level of services at all times
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department
Key Requirements:
• Excellent knowledge of English language both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoinExcellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to work in pressure in a...
Feb 22, 2021
Full time
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Sales Retention Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients receive the highest level of services at all times
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department
Key Requirements:
• Excellent knowledge of English language both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoinExcellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to work in pressure in a...
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Finnish speaking Sales Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients always receive the highest level of services
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department.
Key Requirements:
• Excellent knowledge of English and Finnish language, both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint
• Excellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to...
Feb 22, 2021
Full time
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Finnish speaking Sales Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients always receive the highest level of services
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department.
Key Requirements:
• Excellent knowledge of English and Finnish language, both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint
• Excellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to...
Please note, position as ***Cyprus*** Based
Main responsibilities:
Regular contact with our existing clients
Ensure the highest level of Customer Service
Maintain and update our CRM
Work with clients to engage in FX opportunities
Follow up on any client matters
Relationship management
Liaising with relevant teams to ensure quality service delivery
Regularly report to management
Retain existing clients
Main requirements:
Demonstrated work experience in Client Retention and Forex Sales
Fluency in English both verbal and written
Fluency in Spanish, both verbal and written
Proficiency in MS Office
Excellent communications skills
Strong sales skills
What we offer:
Basic salary plus commission
Relocation package which includes
shared accommodation (up to €600)
shared car
€150 for bills expenses
4 flights/yearly (every quarter)-for EU citizens
Happy hours on weekly basis
Corporate events
Competitions
New offices with...
Feb 22, 2021
Full time
Please note, position as ***Cyprus*** Based
Main responsibilities:
Regular contact with our existing clients
Ensure the highest level of Customer Service
Maintain and update our CRM
Work with clients to engage in FX opportunities
Follow up on any client matters
Relationship management
Liaising with relevant teams to ensure quality service delivery
Regularly report to management
Retain existing clients
Main requirements:
Demonstrated work experience in Client Retention and Forex Sales
Fluency in English both verbal and written
Fluency in Spanish, both verbal and written
Proficiency in MS Office
Excellent communications skills
Strong sales skills
What we offer:
Basic salary plus commission
Relocation package which includes
shared accommodation (up to €600)
shared car
€150 for bills expenses
4 flights/yearly (every quarter)-for EU citizens
Happy hours on weekly basis
Corporate events
Competitions
New offices with...
Please note, this role is **Cyprus based**
If you have a strong Customer Service, Sales background or even a healthy sales outlook
No experience required.
Main responsibilities:
Build and maintain relationships with customers mostly via phone
To actively engage with new client leads and activate them as new clients
Maximize sales activity
To assist clients with queries regarding trading
To assist clients with deposits / withdrawals
To achieve all sales targets on a consistent basis outlined by the Head of Sales
Main requirements
Fluent in English both verbal and written, additional languages will be considered an advantage
Fluent in German both verbal and written
Excellent business written and oral communications skills
Computer literate
Ability to work both in a team environment as well as independently
No FX experience required.
What we offer:
Basic salary plus commission
Relocation package which includes...
Feb 22, 2021
Full time
Please note, this role is **Cyprus based**
If you have a strong Customer Service, Sales background or even a healthy sales outlook
No experience required.
Main responsibilities:
Build and maintain relationships with customers mostly via phone
To actively engage with new client leads and activate them as new clients
Maximize sales activity
To assist clients with queries regarding trading
To assist clients with deposits / withdrawals
To achieve all sales targets on a consistent basis outlined by the Head of Sales
Main requirements
Fluent in English both verbal and written, additional languages will be considered an advantage
Fluent in German both verbal and written
Excellent business written and oral communications skills
Computer literate
Ability to work both in a team environment as well as independently
No FX experience required.
What we offer:
Basic salary plus commission
Relocation package which includes...
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Swedish speaking Sales Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients always receive the highest level of services
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department.
Key Requirements:
• Excellent knowledge of English and Swedish language, both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint
• Excellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to...
Feb 22, 2021
Full time
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Swedish speaking Sales Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients always receive the highest level of services
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department.
Key Requirements:
• Excellent knowledge of English and Swedish language, both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint
• Excellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to...
Please note, this role is **Cyprus based**
If you have a strong Customer Service, Sales background or even a healthy sales outlook
No experience required.
Main responsibilities:
Regular contact with our existing clients
Ensure the highest level of Customer Service
Maintain and update our CRM
Work with clients to engage in FX opportunities
Follow up on any client matters
Relationship management
Liaising with relevant teams to ensure quality service delivery
Regularly report to management
Retain existing clients
Main requirements:
Demonstrated work experience in Client Retention and Forex Sales
Fluency in English both verbal and written
Fluency in German, both verbal and written
Proficiency in MS Office
Excellent communications skills
Strong sales skills
What we offer:
Basic salary plus commission
Relocation package which includes
shared accommodation (up to €600)
shared car
€150 for bills expenses
4...
Feb 22, 2021
Full time
Please note, this role is **Cyprus based**
If you have a strong Customer Service, Sales background or even a healthy sales outlook
No experience required.
Main responsibilities:
Regular contact with our existing clients
Ensure the highest level of Customer Service
Maintain and update our CRM
Work with clients to engage in FX opportunities
Follow up on any client matters
Relationship management
Liaising with relevant teams to ensure quality service delivery
Regularly report to management
Retain existing clients
Main requirements:
Demonstrated work experience in Client Retention and Forex Sales
Fluency in English both verbal and written
Fluency in German, both verbal and written
Proficiency in MS Office
Excellent communications skills
Strong sales skills
What we offer:
Basic salary plus commission
Relocation package which includes
shared accommodation (up to €600)
shared car
€150 for bills expenses
4...
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Sales Retention Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients receive the highest level of services at all times
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department
Key Requirements:
• Excellent knowledge of English language both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoinExcellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to work in pressure in a...
Feb 22, 2021
Full time
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Sales Retention Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients receive the highest level of services at all times
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department
Key Requirements:
• Excellent knowledge of English language both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoinExcellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to work in pressure in a...
Main responsibilities:
Regular contact with our existing clients
Ensure the highest level of Customer Service
Maintain and update our CRM
Work with clients to engage in FX opportunities
Follow up on any client matters
Relationship management
Liaising with relevant teams to ensure quality service delivery
Regularly report to management
Retain existing clients
Main requirements:
Demonstrated work experience in Client Retention and Forex Sales
Fluency in English both verbal and written
Fluency in Swedish, both verbal and written
Proficiency in MS Office
Excellent communications skills
Strong sales skills
What we offer:
Basic salary plus commission
Relocation package which includes
shared accommodation (up to €600)
shared car
€150 for bills expenses
4 flights/yearly (every quarter)-for EU citizens
Happy hours on weekly basis
Corporate events
Competitions
New...
Feb 22, 2021
Full time
Main responsibilities:
Regular contact with our existing clients
Ensure the highest level of Customer Service
Maintain and update our CRM
Work with clients to engage in FX opportunities
Follow up on any client matters
Relationship management
Liaising with relevant teams to ensure quality service delivery
Regularly report to management
Retain existing clients
Main requirements:
Demonstrated work experience in Client Retention and Forex Sales
Fluency in English both verbal and written
Fluency in Swedish, both verbal and written
Proficiency in MS Office
Excellent communications skills
Strong sales skills
What we offer:
Basic salary plus commission
Relocation package which includes
shared accommodation (up to €600)
shared car
€150 for bills expenses
4 flights/yearly (every quarter)-for EU citizens
Happy hours on weekly basis
Corporate events
Competitions
New...
Main responsibilities:
Build and maintain relationships with customers mostly via phone
To actively engage with new client leads and activate them as new clients
Maximize sales activity
To assist clients with queries regarding trading
To assist clients with deposits / withdrawals
To achieve all sales targets on a consistent basis outlined by the Head of Sales
Main requirements
Fluent in English both verbal and written, additional languages will be considered an advantage
Fluent in German both verbal and written
Excellent business written and oral communications skills
Computer literate
Ability to work both in a team environment as well as independently
No FX experience required.
What we offer:
Basic salary plus commission
Relocation package which includes
shared accommodation
shared car
bills expenses
4 flights/yearly (every quarter)- for U citizens
Happy hours on...
Feb 22, 2021
Full time
Main responsibilities:
Build and maintain relationships with customers mostly via phone
To actively engage with new client leads and activate them as new clients
Maximize sales activity
To assist clients with queries regarding trading
To assist clients with deposits / withdrawals
To achieve all sales targets on a consistent basis outlined by the Head of Sales
Main requirements
Fluent in English both verbal and written, additional languages will be considered an advantage
Fluent in German both verbal and written
Excellent business written and oral communications skills
Computer literate
Ability to work both in a team environment as well as independently
No FX experience required.
What we offer:
Basic salary plus commission
Relocation package which includes
shared accommodation
shared car
bills expenses
4 flights/yearly (every quarter)- for U citizens
Happy hours on...
Main responsibilities:
Build and maintain relationships with customers mostly via phone
To actively engage with new client leads and activate them as new clients
Maximize sales activity
To assist clients with queries regarding trading
To assist clients with deposits / withdrawals
To achieve all sales targets on a consistent basis outlined by the Head of Sales
Main requirements
Fluent in English both verbal and written, additional languages will be considered an advantage
Fluent in Dutch both verbal and written
Excellent business written and oral communications skills
Computer literate
Ability to work both in a team environment as well as independently
No FX experience required.
What we offer:
Basic salary plus commission
Relocation package which includes
shared accommodation
shared car
bills expenses
4 flights/yearly (every quarter)- for U citizens
Happy hours on...
Feb 22, 2021
Full time
Main responsibilities:
Build and maintain relationships with customers mostly via phone
To actively engage with new client leads and activate them as new clients
Maximize sales activity
To assist clients with queries regarding trading
To assist clients with deposits / withdrawals
To achieve all sales targets on a consistent basis outlined by the Head of Sales
Main requirements
Fluent in English both verbal and written, additional languages will be considered an advantage
Fluent in Dutch both verbal and written
Excellent business written and oral communications skills
Computer literate
Ability to work both in a team environment as well as independently
No FX experience required.
What we offer:
Basic salary plus commission
Relocation package which includes
shared accommodation
shared car
bills expenses
4 flights/yearly (every quarter)- for U citizens
Happy hours on...
Main responsibilities:
Build and maintain relationships with customers mostly via phone
To actively engage with new client leads and activate them as new clients
Maximize sales activity
To assist clients with queries regarding trading
To assist clients with deposits / withdrawals
To achieve all sales targets on a consistent basis outlined by the Head of Sales
Main requirements
Fluent in English both verbal and written, additional languages will be considered an advantage
Fluent in Swedish both verbal and written
Excellent business written and oral communications skills
Computer literate
Ability to work both in a team environment as well as independently
No FX experience required.
What we offer:
Basic salary plus commission
Relocation package which includes
shared accommodation
shared car
bills expenses
4 flights/yearly (every quarter)- for U citizens
Happy hours on...
Feb 22, 2021
Full time
Main responsibilities:
Build and maintain relationships with customers mostly via phone
To actively engage with new client leads and activate them as new clients
Maximize sales activity
To assist clients with queries regarding trading
To assist clients with deposits / withdrawals
To achieve all sales targets on a consistent basis outlined by the Head of Sales
Main requirements
Fluent in English both verbal and written, additional languages will be considered an advantage
Fluent in Swedish both verbal and written
Excellent business written and oral communications skills
Computer literate
Ability to work both in a team environment as well as independently
No FX experience required.
What we offer:
Basic salary plus commission
Relocation package which includes
shared accommodation
shared car
bills expenses
4 flights/yearly (every quarter)- for U citizens
Happy hours on...
Main responsibilities:
Build and maintain relationships with customers mostly via phone
To actively engage with new client leads and activate them as new clients
Maximize sales activity
To assist clients with queries regarding trading
To assist clients with deposits / withdrawals
To achieve all sales targets on a consistent basis outlined by the Head of Sales
Main requirements
Fluent in English both verbal and written, additional languages will be considered an advantage
Fluent in Portuguese both verbal and written
Excellent business written and oral communications skills
Computer literate
Ability to work both in a team environment as well as independently
No FX experience required.
What we offer:
Basic salary plus commission
Relocation package which includes
shared accommodation
shared car
bills expenses
4 flights/yearly (every quarter)- for U citizens
Happy hours on...
Feb 22, 2021
Full time
Main responsibilities:
Build and maintain relationships with customers mostly via phone
To actively engage with new client leads and activate them as new clients
Maximize sales activity
To assist clients with queries regarding trading
To assist clients with deposits / withdrawals
To achieve all sales targets on a consistent basis outlined by the Head of Sales
Main requirements
Fluent in English both verbal and written, additional languages will be considered an advantage
Fluent in Portuguese both verbal and written
Excellent business written and oral communications skills
Computer literate
Ability to work both in a team environment as well as independently
No FX experience required.
What we offer:
Basic salary plus commission
Relocation package which includes
shared accommodation
shared car
bills expenses
4 flights/yearly (every quarter)- for U citizens
Happy hours on...
Main responsibilities:
Build and maintain relationships with customers mostly via phone
To actively engage with new client leads and activate them as new clients
Maximize sales activity
To assist clients with queries regarding trading
To assist clients with deposits / withdrawals
To achieve all sales targets on a consistent basis outlined by the Head of Sales
Main requirements
Fluent in English both verbal and written, additional languages will be considered an advantage
Fluent in Portuguese both verbal and written
Excellent business written and oral communications skills
Computer literate
Ability to work both in a team environment as well as independently
No FX experience required.
What we offer:
Basic salary plus commission
Relocation package which includes
shared accommodation
shared car
bills expenses
4 flights/yearly (every quarter)- for U citizens
Happy hours on...
Feb 22, 2021
Full time
Main responsibilities:
Build and maintain relationships with customers mostly via phone
To actively engage with new client leads and activate them as new clients
Maximize sales activity
To assist clients with queries regarding trading
To assist clients with deposits / withdrawals
To achieve all sales targets on a consistent basis outlined by the Head of Sales
Main requirements
Fluent in English both verbal and written, additional languages will be considered an advantage
Fluent in Portuguese both verbal and written
Excellent business written and oral communications skills
Computer literate
Ability to work both in a team environment as well as independently
No FX experience required.
What we offer:
Basic salary plus commission
Relocation package which includes
shared accommodation
shared car
bills expenses
4 flights/yearly (every quarter)- for U citizens
Happy hours on...
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Sales Retention Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients receive the highest level of services at all times
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department
Key Requirements:
• Excellent knowledge of English language both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoinExcellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to work in pressure in a...
Feb 22, 2021
Full time
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Sales Retention Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients receive the highest level of services at all times
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department
Key Requirements:
• Excellent knowledge of English language both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoinExcellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to work in pressure in a...
The Customer Services Team assists our players with registration, game play, technical, payments and other generic queries received via phone calls, online chats and emails. As a Senior Customer Spport Agent your time will be split between answering customr contacts and performing other duties such as quality checks, shift rotaion planning, reporting and analysis and more. This role is ideal for an experienced CS Agent who is ready for the next challenge, or for an experienced individual who is looking for a new opportunity.
Key Duties and Responsibilities
Efficiently manage customer contact queues ensuring response times are within the SLAs
Create and maintain the schedule for the Spanish Team, ensuring adequate cover
Perform quality checks on CS Agent contacts, and deliver feedback
Resolve customer complaints and handle the Team’s escalations
Onboard new starters and address the team’s training needs
Deliver periodic reports and...
Feb 16, 2021
Full time
The Customer Services Team assists our players with registration, game play, technical, payments and other generic queries received via phone calls, online chats and emails. As a Senior Customer Spport Agent your time will be split between answering customr contacts and performing other duties such as quality checks, shift rotaion planning, reporting and analysis and more. This role is ideal for an experienced CS Agent who is ready for the next challenge, or for an experienced individual who is looking for a new opportunity.
Key Duties and Responsibilities
Efficiently manage customer contact queues ensuring response times are within the SLAs
Create and maintain the schedule for the Spanish Team, ensuring adequate cover
Perform quality checks on CS Agent contacts, and deliver feedback
Resolve customer complaints and handle the Team’s escalations
Onboard new starters and address the team’s training needs
Deliver periodic reports and...
The Customer Services Team assists our players with registration, game play, technical, payments and other generic queries. As a Customer Service Agent you are a front-liner of the company, supporting our players currently through phone calls, online chats and emails
Responsibilities
Efficiently manage incoming customer service inquiries through all channels, delivering a high standard and contributing towards an excellent customer experience
Provide accurate, valid and complete information by using the right methods and tools
Handle customer complaints, provide appropriate solutions and alternatives within an adequate time frame, following up to ensure resolution, and keeping within the SLAs
Contribute towards the departments objectives to increase the accuracy, efficiency and responsiveness of the customer service team as a whole
Work towards hitting and exceeding personal and business targets
Follow communication procedures, guidelines and policies...
Feb 16, 2021
Full time
The Customer Services Team assists our players with registration, game play, technical, payments and other generic queries. As a Customer Service Agent you are a front-liner of the company, supporting our players currently through phone calls, online chats and emails
Responsibilities
Efficiently manage incoming customer service inquiries through all channels, delivering a high standard and contributing towards an excellent customer experience
Provide accurate, valid and complete information by using the right methods and tools
Handle customer complaints, provide appropriate solutions and alternatives within an adequate time frame, following up to ensure resolution, and keeping within the SLAs
Contribute towards the departments objectives to increase the accuracy, efficiency and responsiveness of the customer service team as a whole
Work towards hitting and exceeding personal and business targets
Follow communication procedures, guidelines and policies...