JobsFactor

Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Norwegian speaking Sales Agent. Duties & Responsibilities • Promote the company’s product and services • Develop and maintain relationships with prospective and existing clients • Ensure clients always receive the highest level of services • Educate clients on how to use the company’s trading platforms • Keep up to date with the financial markets • Follow the policies and procedures set by the compliance department. Key Requirements: • Excellent knowledge of English and Norwegian language, both oral and written • Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint • Excellent organizational skills • Sales experience within the Financial / FX / Options Industry will be considered as an advantage • Dynamic, innovative and target driven • Ability to...

Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Dutch speaking Sales Agent. Duties & Responsibilities • Promote the company’s product and services • Develop and maintain relationships with prospective and existing clients • Ensure clients always receive the highest level of services • Educate clients on how to use the company’s trading platforms • Keep up to date with the financial markets • Follow the policies and procedures set by the compliance department. Key Requirements: • Excellent knowledge of English and Dutch language, both oral and written • Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint • Excellent organizational skills • Sales experience within the Financial / FX / Options Industry will be considered as an advantage • Dynamic, innovative and target driven • Ability to work...

Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of German speaking Sales Agent. Duties & Responsibilities • Promote the company’s product and services • Develop and maintain relationships with prospective and existing clients • Ensure clients always receive the highest level of services • Educate clients on how to use the company’s trading platforms • Keep up to date with the financial markets • Follow the policies and procedures set by the compliance department. Key Requirements: • Excellent knowledge of English and German language, both oral and written • Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint • Excellent organizational skills • Sales experience within the Financial / FX / Options Industry will be considered as an advantage • Dynamic, innovative and target driven • Ability to work...

Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Sales Retention Agent. Duties & Responsibilities • Promote the company’s product and services • Develop and maintain relationships with prospective and existing clients • Ensure clients receive the highest level of services at all times • Educate clients on how to use the company’s trading platforms • Keep up to date with the financial markets • Follow the policies and procedures set by the compliance department Key Requirements: • Excellent knowledge of English and Dutch language both oral and written • Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoinExcellent organizational skills • Sales experience within the Financial / FX / Options Industry will be considered as an advantage • Dynamic, innovative and target driven • Ability to work in pressure in...

Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Sales Retention Agent. Duties & Responsibilities • Promote the company’s product and services • Develop and maintain relationships with prospective and existing clients • Ensure clients receive the highest level of services at all times • Educate clients on how to use the company’s trading platforms • Keep up to date with the financial markets • Follow the policies and procedures set by the compliance department Key Requirements: • Excellent knowledge of English language both oral and written • Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoinExcellent organizational skills • Sales experience within the Financial / FX / Options Industry will be considered as an advantage • Dynamic, innovative and target driven • Ability to work in pressure in a...

Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Finnish speaking Sales Agent. Duties & Responsibilities • Promote the company’s product and services • Develop and maintain relationships with prospective and existing clients • Ensure clients always receive the highest level of services • Educate clients on how to use the company’s trading platforms • Keep up to date with the financial markets • Follow the policies and procedures set by the compliance department. Key Requirements: • Excellent knowledge of English and Finnish language, both oral and written • Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint • Excellent organizational skills • Sales experience within the Financial / FX / Options Industry will be considered as an advantage • Dynamic, innovative and target driven • Ability to...

Please note, position as ***Cyprus*** Based Main responsibilities: Regular contact with our existing clients Ensure the highest level of Customer Service Maintain and update our CRM Work with clients to engage in FX opportunities Follow up on any client matters Relationship management Liaising with relevant teams to ensure quality service delivery Regularly report to management Retain existing clients Main requirements: Demonstrated work experience in Client Retention and Forex Sales Fluency in English both verbal and written Fluency in Spanish, both verbal and written Proficiency in MS Office Excellent communications skills Strong sales skills What we offer: Basic salary plus commission Relocation package which includes shared accommodation (up to €600) shared car €150 for bills expenses 4 flights/yearly (every quarter)-for EU citizens Happy hours on weekly basis Corporate events Competitions New offices with...

Please note, this role is **Cyprus based** If you have a strong Customer Service, Sales background or even a healthy sales outlook No experience required. Main responsibilities: Build and maintain relationships with customers mostly via phone To actively engage with new client leads and activate them as new clients Maximize sales activity To assist clients with queries regarding trading To assist clients with deposits / withdrawals To achieve all sales targets on a consistent basis outlined by the Head of Sales   Main requirements Fluent in English both verbal and written, additional languages will be considered an advantage Fluent in German both verbal and written Excellent business written and oral communications skills Computer literate Ability to work both in a team environment as well as independently No FX experience required.   What we offer: Basic salary plus commission Relocation package which includes...

Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Swedish speaking Sales Agent. Duties & Responsibilities • Promote the company’s product and services • Develop and maintain relationships with prospective and existing clients • Ensure clients always receive the highest level of services • Educate clients on how to use the company’s trading platforms • Keep up to date with the financial markets • Follow the policies and procedures set by the compliance department. Key Requirements: • Excellent knowledge of English and Swedish language, both oral and written • Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint • Excellent organizational skills • Sales experience within the Financial / FX / Options Industry will be considered as an advantage • Dynamic, innovative and target driven • Ability to...

Please note, this role is **Cyprus based** If you have a strong Customer Service, Sales background or even a healthy sales outlook No experience required. Main responsibilities: Regular contact with our existing clients Ensure the highest level of Customer Service Maintain and update our CRM Work with clients to engage in FX opportunities Follow up on any client matters Relationship management Liaising with relevant teams to ensure quality service delivery Regularly report to management Retain existing clients Main requirements: Demonstrated work experience in Client Retention and Forex Sales Fluency in English both verbal and written Fluency in German, both verbal and written Proficiency in MS Office Excellent communications skills Strong sales skills What we offer: Basic salary plus commission Relocation package which includes shared accommodation (up to €600) shared car €150 for bills expenses 4...

Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Sales Retention Agent. Duties & Responsibilities • Promote the company’s product and services • Develop and maintain relationships with prospective and existing clients • Ensure clients receive the highest level of services at all times • Educate clients on how to use the company’s trading platforms • Keep up to date with the financial markets • Follow the policies and procedures set by the compliance department Key Requirements: • Excellent knowledge of English language both oral and written • Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoinExcellent organizational skills • Sales experience within the Financial / FX / Options Industry will be considered as an advantage • Dynamic, innovative and target driven • Ability to work in pressure in a...

Main responsibilities: Regular contact with our existing clients Ensure the highest level of Customer Service Maintain and update our CRM Work with clients to engage in FX opportunities Follow up on any client matters Relationship management Liaising with relevant teams to ensure quality service delivery Regularly report to management Retain existing clients Main requirements: Demonstrated work experience in Client Retention and Forex Sales Fluency in English both verbal and written Fluency in Swedish, both verbal and written Proficiency in MS Office Excellent communications skills Strong sales skills What we offer: Basic salary plus commission Relocation package which includes shared accommodation (up to €600) shared car €150 for bills expenses 4 flights/yearly (every quarter)-for EU citizens Happy hours on weekly basis Corporate events Competitions New...

Main responsibilities: Build and maintain relationships with customers mostly via phone To actively engage with new client leads and activate them as new clients Maximize sales activity To assist clients with queries regarding trading To assist clients with deposits / withdrawals To achieve all sales targets on a consistent basis outlined by the Head of Sales   Main requirements Fluent in English both verbal and written, additional languages will be considered an advantage Fluent in German both verbal and written Excellent business written and oral communications skills Computer literate Ability to work both in a team environment as well as independently No FX experience required.   What we offer: Basic salary plus commission Relocation package which includes shared accommodation shared car bills expenses 4 flights/yearly (every quarter)- for U citizens Happy hours on...

Main responsibilities: Build and maintain relationships with customers mostly via phone To actively engage with new client leads and activate them as new clients Maximize sales activity To assist clients with queries regarding trading To assist clients with deposits / withdrawals To achieve all sales targets on a consistent basis outlined by the Head of Sales   Main requirements Fluent in English both verbal and written, additional languages will be considered an advantage Fluent in Dutch both verbal and written Excellent business written and oral communications skills Computer literate Ability to work both in a team environment as well as independently No FX experience required.   What we offer: Basic salary plus commission Relocation package which includes shared accommodation shared car bills expenses 4 flights/yearly (every quarter)- for U citizens Happy hours on...

Main responsibilities: Build and maintain relationships with customers mostly via phone To actively engage with new client leads and activate them as new clients Maximize sales activity To assist clients with queries regarding trading To assist clients with deposits / withdrawals To achieve all sales targets on a consistent basis outlined by the Head of Sales   Main requirements Fluent in English both verbal and written, additional languages will be considered an advantage Fluent in Swedish both verbal and written Excellent business written and oral communications skills Computer literate Ability to work both in a team environment as well as independently No FX experience required.   What we offer: Basic salary plus commission Relocation package which includes shared accommodation shared car bills expenses 4 flights/yearly (every quarter)- for U citizens Happy hours on...

Main responsibilities: Build and maintain relationships with customers mostly via phone To actively engage with new client leads and activate them as new clients Maximize sales activity To assist clients with queries regarding trading To assist clients with deposits / withdrawals To achieve all sales targets on a consistent basis outlined by the Head of Sales   Main requirements Fluent in English both verbal and written, additional languages will be considered an advantage Fluent in Portuguese both verbal and written Excellent business written and oral communications skills Computer literate Ability to work both in a team environment as well as independently No FX experience required.   What we offer: Basic salary plus commission Relocation package which includes shared accommodation shared car bills expenses 4 flights/yearly (every quarter)- for U citizens Happy hours on...

Main responsibilities: Build and maintain relationships with customers mostly via phone To actively engage with new client leads and activate them as new clients Maximize sales activity To assist clients with queries regarding trading To assist clients with deposits / withdrawals To achieve all sales targets on a consistent basis outlined by the Head of Sales   Main requirements Fluent in English both verbal and written, additional languages will be considered an advantage Fluent in Portuguese both verbal and written Excellent business written and oral communications skills Computer literate Ability to work both in a team environment as well as independently No FX experience required.   What we offer: Basic salary plus commission Relocation package which includes shared accommodation shared car bills expenses 4 flights/yearly (every quarter)- for U citizens Happy hours on...

Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Sales Retention Agent. Duties & Responsibilities • Promote the company’s product and services • Develop and maintain relationships with prospective and existing clients • Ensure clients receive the highest level of services at all times • Educate clients on how to use the company’s trading platforms • Keep up to date with the financial markets • Follow the policies and procedures set by the compliance department Key Requirements: • Excellent knowledge of English language both oral and written • Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoinExcellent organizational skills • Sales experience within the Financial / FX / Options Industry will be considered as an advantage • Dynamic, innovative and target driven • Ability to work in pressure in a...

The Customer Services Team assists our players with registration, game play, technical, payments and other generic queries received via phone calls, online chats and emails. As a Senior Customer Spport Agent your time will be split between answering customr contacts and performing other duties such as quality checks, shift rotaion planning, reporting and analysis and more. This role is ideal for an experienced CS Agent who is ready for the next challenge, or for an experienced individual who is looking for a new opportunity.  Key Duties and Responsibilities Efficiently manage customer contact queues ensuring response times are within the SLAs Create and maintain the schedule for the Spanish Team, ensuring adequate cover Perform quality checks on CS Agent contacts, and deliver feedback Resolve customer complaints and handle the Team’s escalations Onboard new starters and address the team’s training needs Deliver periodic reports and...

The Customer Services Team assists our players with registration, game play, technical, payments and other generic queries. As a Customer Service Agent you are a front-liner of the company, supporting our players currently through phone calls, online chats and emails Responsibilities Efficiently manage incoming customer service inquiries through all channels, delivering a high standard and contributing towards an excellent customer experience Provide accurate, valid and complete information by using the right methods and tools Handle customer complaints, provide appropriate solutions and alternatives within an adequate time frame, following up to ensure resolution, and keeping within the SLAs Contribute towards the departments objectives to increase the accuracy, efficiency and responsiveness of the customer service team as a whole Work towards hitting and exceeding personal and business targets Follow communication procedures, guidelines and policies...