Do you enjoy working in a fast-paced and fun work environment? Are you a creative go-getter who likes to think outside of the box when it comes to problem-solving?
If so, we have an excellent offer for you - come and join the team of our new client in Malta! We have an exciting work environment with a community of professionals where you can be yourself and advance your career and skills!
We will entrust you with the following responsibilities:
Respond promptly and effectively to incoming customer communication via the internal messaging system, emails, and telephone calls
Provide online technical customer support
Carry out basic KYC/registration checks
Provide translations and carry out proofreading when required
Efficiently reply to Casino queries and escalate cases when necessary
Manual bonuses and/or free spins crediting
Establish and maintain good relationships with customers
Report and update the Head of CS regarding recurring customer issues...
Oct 30, 2020
Full time
Do you enjoy working in a fast-paced and fun work environment? Are you a creative go-getter who likes to think outside of the box when it comes to problem-solving?
If so, we have an excellent offer for you - come and join the team of our new client in Malta! We have an exciting work environment with a community of professionals where you can be yourself and advance your career and skills!
We will entrust you with the following responsibilities:
Respond promptly and effectively to incoming customer communication via the internal messaging system, emails, and telephone calls
Provide online technical customer support
Carry out basic KYC/registration checks
Provide translations and carry out proofreading when required
Efficiently reply to Casino queries and escalate cases when necessary
Manual bonuses and/or free spins crediting
Establish and maintain good relationships with customers
Report and update the Head of CS regarding recurring customer issues...
Our client in Malta is looking to add a superb Social Media Specialist to it’s already impressive line up! Are you a total social media wizard looking to be a part of one of the leading casino brands on the island? Can you lead the way by working as part of a growing team, proposing, and implementing best in class social media strategies? If so, then we are looking for someone just like you to join our ranks!
We will entrust you with the following responsibilities:
Manage social media marketing campaigns and day-to-day activities including: - Develop relevant content topics to reach the company's target customers - Monitor, listen and respond to users in a "Social" way while cultivating leads and sales - Oversee design (ie: Social media graphics for Facebook cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Blogs etc - Define social media KPIs
Manage and oversee social media content
Measure the success of every social media campaign...
Oct 13, 2020
Full time
Our client in Malta is looking to add a superb Social Media Specialist to it’s already impressive line up! Are you a total social media wizard looking to be a part of one of the leading casino brands on the island? Can you lead the way by working as part of a growing team, proposing, and implementing best in class social media strategies? If so, then we are looking for someone just like you to join our ranks!
We will entrust you with the following responsibilities:
Manage social media marketing campaigns and day-to-day activities including: - Develop relevant content topics to reach the company's target customers - Monitor, listen and respond to users in a "Social" way while cultivating leads and sales - Oversee design (ie: Social media graphics for Facebook cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Blogs etc - Define social media KPIs
Manage and oversee social media content
Measure the success of every social media campaign...
Placement: Ta’ Xbiex, Malta
How’s a Customer Service Agent’s workday?
You will work within the customer support team at an Online Casino site and handle incoming calls, mail and live chats from their Finnish customers. Your personality is important, and we appreciate a personal and “real touch” in your encounter with the players. The site is supposed to feel like a second living room where you come to relax and have fun. The company encourages knowledge development and product insight, where every employee gets involved in the operational part of the business. Everyone feels responsible and help each other achieve the overall goals.
Who is our new Customer Service Agent ?
You who have been working with customer support and service will handle this job just fine. The most important part, however, is your Finnish language skills and sense for details and cultural understanding of the Finnish people. If your ambitions are to stay on Malta for a long time and...
Apr 13, 2020
Placement: Ta’ Xbiex, Malta
How’s a Customer Service Agent’s workday?
You will work within the customer support team at an Online Casino site and handle incoming calls, mail and live chats from their Finnish customers. Your personality is important, and we appreciate a personal and “real touch” in your encounter with the players. The site is supposed to feel like a second living room where you come to relax and have fun. The company encourages knowledge development and product insight, where every employee gets involved in the operational part of the business. Everyone feels responsible and help each other achieve the overall goals.
Who is our new Customer Service Agent ?
You who have been working with customer support and service will handle this job just fine. The most important part, however, is your Finnish language skills and sense for details and cultural understanding of the Finnish people. If your ambitions are to stay on Malta for a long time and...
