349 jobs found in Lisbon

Our client is building their first Digital Marketing Hub with their partner, a Data Consulting and Digital Marketing Agency, dedicated to transform data into tangible business results. As a pioneer in digital and data marketing’s innovation, Artefact works with the largest global brands to redefine the future of customer experience through new technologies. PROFILE As a Digital Marketing Senior Consultant, based in Lisbon, you will join our new SEA team which provides the creation, management and reporting of the sponsored links campaigns for its clients on the search engines, the SEA Consultant will have for main mission the management of its campaigns. You will be attached to one of Artefact’s key account (top tier and global brands) and have direct interaction with this account. RESPONSIBILITIES • Provides the creation, management and reporting of the sponsored links campaigns for its clients on the search engines, the SEA Consultant will have for main mission the...

Always dreamt of working for a company that goes hand in hand with the words luxury, quality and great design? Do you feel like your heart beats with the horse power of this cars engine? Then we are looking for you to represent a world famous luxury car brand.   Our client:  Our client is an international expert in extraordinary customer experience solutions and collaborates with many world-famous brands. They are now looking for a German Customer Advisors to join their ambitious team in sunny Lisbon or Porto.   About the position You will be integrated into a multicultural team providing customer support. Your responsibility will be to manage a variety of inbound customer servicing interactions, provide excellent customer care to both individual consumers and corporate customers. Our partner has multiple projects available and are offering home office based jobs at the moment as well.   Main tasks include We are looking for the right...

Our client is currently looking for a Italian speaking Customer Support Agent to join their growing team in Athens, Greece. Responsibilities: Identify and assess customer’s need to achieve satisfaction. Handle and resolve client’s problems via phone, chatting and emails. Provide accurate and valid information by using the right tools. Communicate clearly and gently with all consumers. Follow communication procedures, guidelines and policies. Requirements: Have developed communication and soft skills. Have advanced Tech skills. Be fluent in both Italian and English. Be capable of handling stressful situations and demanding clients.

Our client is building their first Digital Marketing Hub with their partner, a Data Consulting and Digital Marketing Agency, dedicated to transform data into tangible business results. As a pioneer in digital and data marketing’s innovation, Artefact works with the largest global brands to redefine the future of customer experience through new technologies. PROFILE As a Digital Marketing Senior Consultant, based in Lisbon, you will join our new SEA team which provides the creation, management and reporting of the sponsored links campaigns for its clients on the search engines, the SEA Consultant will have for main mission the management of its campaigns. You will be attached to one of Artefact’s key account (top tier and global brands) and have direct interaction with this account. RESPONSIBILITIES Provides the creation, management and reporting of the sponsored links campaigns for its clients on the search engines, the SEA Consultant will have for main mission the...

We are looking for a Finnish speaking Escalated Hardware Support Specialist to join a technical team in Lisbon, Portugal. About our client Our client is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Their technology products, services and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. With a worldwide network of R&D, innovation labs and delivery centers, and 149,000+ 'Ideapreneurs' working in 45 countries, our client serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000. Why move to Portugal? Portugal is famous for its warm weather, and generally the weather in Portugal is warm all year long. But depending on where you settle in the country, you will be able to experience weather differences....

Mission: • Answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience • Keep in contact with clients by receiving incoming calls and emails, managing claims and requests Profile: • Fluency in French (C1 Level or Native) • C1 Level in English • Good computer skills • Any kind of previous experience or contact with clients • Excellent communication skills • Good listening and empathy skills • Good time management skills • Team spirit and flexibility

Are you a native Dutch speaker looking for an international challenge? Do you want to enjoy a relaxed lifestyle in the sun? Then look no further! We are looking for Dutch Technical Support Agents for our client, worldwide leader in technical Experience Management and shared services for international markets. Their team consists of over 9.000 employees from 82 nationalities, who are providing services in 35 languages for 64 markets worldwide. They are looking for Technical Support Agents to work for one of their many world-famous clients, including Bol.com, Philips, Zalando and Google Ads. Their modern, central offices are located in Lisbon and Porto.    Why Lisbon? Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city and around 2.8 million in the entire metropolitan area. It is a city close to the sea, offering great shopping, nightlife, and an amazing cultural heritage and many beautiful buildings. This is one of...

Are you looking for an international experience in a beautiful country, with amazing beaches, historic places to visit and lovely terraces to enjoy the end of your working days? Join our team in Lisbon, we are increasing our teams! Mission: • Answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience • Keep in contact with clients by receiving incoming calls and emails, managing claims and requests Profile: • Fluency in French • C1 Level in English • Good computer skills • Any kind of previous experience or contact with clients • Excellent communication skills • Good listening and empathy skills • Good time management skills • Team spirit and flexibility On offer: Competitive salary package + performance bonuses Relocation package for international employees Career development opportunities International environment

Our client is building their first Digital Marketing Hub with their partner, a Data Consulting and Digital Marketing Agency, dedicated to transform data into tangible business results. As a pioneer in digital and data marketing’s innovation, Artefact works with the largest global brands to redefine the future of customer experience through new technologies. As a Digital Marketing Senior Consultant, based in Lisbon, you will join our new SEA team which provides the creation, management and reporting of the sponsored links campaigns for its clients on the search engines, the SEA Consultant will have for main mission the management of its campaigns. You will be attached to one of Artefact’s key account (top tier and global brands) and have direct interaction with this account. RESPONSIBILITIES • Provides the creation, management and reporting of the sponsored links campaigns for its clients on the search engines, the SEA Consultant will have for main mission the management of...

Our client is building their first Digital Marketing Hub with their partner, a Data Consulting and Digital Marketing Agency, dedicated to transform data into tangible business results. As a pioneer in digital and data marketing’s innovation, Artefact works with the largest global brands to redefine the future of customer experience through new technologies.   As a Digital Marketing Senior Consultant, based in Lisbon, you will join our new SEA team which provides the creation, management and reporting of the sponsored links campaigns for its clients on the search engines, the SEA Consultant will have for main mission the management of its campaigns. RESPONSIBILITIES • Provides the creation, management and reporting of the sponsored links campaigns for its clients on the search engines, the SEA Consultant will have for main mission the management of its campaigns. • Direct contact with the Artefact's final client REQUIREMENTS • Native or Proficient in English • You have...

Our client is building their first Digital Marketing Hub with their partner, a Data Consulting and Digital Marketing Agency, dedicated to transform data into tangible business results. As a pioneer in digital and data marketing’s innovation, Artefact works with the largest global brands to redefine the future of customer experience through new technologies. PROFILE As a Digital Marketing Senior Consultant, based in Lisbon, you will join our new SEA team which provides the creation, management and reporting of the sponsored links campaigns for its clients on the search engines, the SEA Consultant will have for main mission the management of its campaigns.  You will be attached to one of Artefact’s key account (top tier and global brands) and have direct interaction with this account. RESPONSIBILITIES • Provides the creation, management and reporting of the sponsored links campaigns for its clients on the search engines, the SEA Consultant will have for main...

Our client is building their first Digital Marketing Hub with their partner, a Data Consulting and Digital Marketing Agency, dedicated to transform data into tangible business results. As a pioneer in digital and data marketing’s innovation, Artefact works with the largest global brands to redefine the future of customer experience through new technologies. PROFILE As a Digital Marketing Senior Consultant, based in Lisbon, you will join our new SEA team which provides the creation, management and reporting of the sponsored links campaigns for its clients on the search engines, the SEA Consultant will have for main mission the management of its campaigns. You will be attached to one of Artefact’s key account (top tier and global brands) and have direct interaction with this account. RESPONSIBILITIES • Provides the creation, management and reporting of the sponsored links campaigns for its clients on the search engines, the SEA Consultant will have for main...

Requirements: • Fluency in written and spoken German and English. • Customer orientation - Know how to identify the client's needs in a precise and direct way so as to respond passionately to customer requests. The fact that Customer satisfaction is paramount. • Empathy - Know how to put yourself in the client's shoes and reassure them about their expectations. • Expertise - Genuine interest and passion for IT, the Internet tool, telecom and the field of tourism. • Teamwork - Passion for teamwork. • Planning & Organization - Ability to be multitasking to achieve goals personal and team ones • Communication - Excellent verbal and written communication. • Resistance and Autonomy - Demonstrate adaptability to the working environment and autonomy. • Problem solving - Demonstrate an excellent ability to solve problems with an emphasis on customer satisfaction. • Being results-oriented - Demonstrate ability to meet deadlines and meet and exceed objectives. •...

JAPANESE SPEAKING CONTENT REVIEWER (DIGITAL MARKETING) - LISBON Our client is looking for a passionate Japanese speaking Content Reviewer to join their dynamic Team! Are you passionate about online advertising and new technologies? Would you like to join one of the leading tech companies? You will be part of the team that makes the world’s information more accessible and useful you will be an expert in the advertisement content and give the best advice to confirm its accuracy and quality. The client is the 1 in online advertising with a current annual revenue of more than 100 billion US Dollars. As a Content Reviewer, you will validate all written content, confirming its accuracy and quality you will also have the opportunity to share your ideas, in order to improve the quality of our work. Responsibilities: Review several types of content, making sure its correct and attractive Deliver a consistent and accurate content review Contribute to optimize and innovate the company’s...

Dutch speaking Customer Service Agent Lisbon/ Oporto, Portugal Our client in sunny Lisbon is looking for a Dutch speaking Customer Service Agent. Please find below the main duties and requirements: Responsibilities: Establish an efficient, courteous and personalized contact with customers by phone, in Dutch. Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. Being multitasking and adapting to a very dynamic environment. Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. Establish and maintain effective collaboration with client’s partners. Be able to maintain a constructive state of mind even in difficult situations. Requirements: Fluency in written and spoken...

Hebrew speaking Customer Service Agent Lisbon, Portugal Our client in sunny Lisbon is looking for a Hebrew speaking Customer Service Agent. Please find below the main duties and requirements: Responsibilities: Establish an efficient, courteous and personalized contact with customers by phone, in Hebrew. Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. Being multitasking and adapting to a very dynamic environment. Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. Establish and maintain effective collaboration with client’s partners. Be able to maintain a constructive state of mind even in difficult situations. Requirements: Fluency in written and spoken Hebrew...

German speaking Customer Service Agent Lisbon/ Porto, Portugal Our client in sunny Lisbon is looking for a German speaking Customer Service Agent. Please find below the main duties and requirements: Responsibilities: Establish an efficient, courteous and personalized contact with customers by phone, in German. Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. Being multitasking and adapting to a very dynamic environment. Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. Establish and maintain effective collaboration with client’s partners. Be able to maintain a constructive state of mind even in difficult situations. Requirements: Fluency in written and spoken...

Responsibilities:   We are looking for the right candidate able to provide friendly, efficient and customer-oriented service to our Client. Inbound support (e.g. technical assistance and advice on Smart Mobility and e-Performance Services for both customers and dealers, such as administration of customer accounts, registration or operating issues, charging network, parking services, etc.) Cross-sales (e.g. clarification of contract-related questions, extending subscriptions, etc.) Outbound support (e.g. related Smart Mobility or e-Performance Services) Case monitoring (Monitoring, handling and - if necessary – escalation of open cases) Response Card (e.g. handling of response cards, administration of opt.-ins and opt.-outs)   Requirements:   Polish native or advanced level English advanced level (minimum C1) No employment termination due to just cause in work history Knowledgeable in Windows based and Microsoft Office...

Dutch speaking Customer Service Agent Lisbon/ Oporto, Portugal Our client in sunny Lisbon is looking for a Dutch speaking Customer Service Agent. Please find below the main duties and requirements: Responsibilities: Establish an efficient, courteous and personalized contact with customers by phone, in Dutch. Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. Being multitasking and adapting to a very dynamic environment. Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. Establish and maintain effective collaboration with client’s partners. Be able to maintain a constructive state of mind even in difficult situations. Requirements: Fluency in written and spoken...

Hebrew speaking Customer Service Agent Lisbon, Portugal Our client in sunny Lisbon is looking for a Hebrew speaking Customer Service Agent. Please find below the main duties and requirements: Responsibilities: Establish an efficient, courteous and personalized contact with customers by phone, in Hebrew. Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. Being multitasking and adapting to a very dynamic environment. Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. Establish and maintain effective collaboration with client’s partners. Be able to maintain a constructive state of mind even in difficult situations. Requirements: Fluency in written and spoken Hebrew...