372 jobs found in Lisbon

Our partner company is a renowned global IT service and consulting company, presently developing their tech footprint in Lisbon (Parque das Nações). As a Finnish-speaking Service Delivery Manager, you will be managing one or more key stakeholder accounts, promoting the continuous improvement of productivity, service quality, and customer satisfaction. The ideal candidate will be highly experienced in managing supplier expectations, outgoing and with strong presentation skills, and able to thrive in a collaborative environment. These will be your tasks Accountable for managing service delivery for one or more client accounts - often across multiple sites and countries.  Consistent and measured delivery of service to contracted SLA. Accountable for robust contract P&L management online with agreed Business Case and Financial Plans targets. Provides support to new business opportunities. Takes an active supporting role in bids and supports the transition and...

Rekrytoimme nyt suomenkielisiä eskaloituneiden laitteisto-ongelmien tukispesialisteja tekniseen tukitiimiin Lissaboniin. Kumppaniyrityksemme: Kumppaniyrityksemme edustaa seuraavan sukupolven globaalia teknologiayritystä, joka auttaa yrityksiä tuomaan toimintansa digiaikaan. Heidän teknologiatuotteensa, palvelunsa ja tekniikkansa on rakennettu neljän vuosikymmenen innovoinnin, maailmankuulun johtamisfilosofian, vahvan ideoinnin ja riskinottamisen kulttuurin ja väsymättömän asiakassuhteisiin keskittyvän fokuksen päälle. Maailmanlaajuisen kehitysverkoston, innovaatiolaboratorioiden ja jakelukeskusten, ja 45 eri maassa työskentelevän yli 149000 ideoijan kanssa, kumppanimme palvelee avainalojen johtavia yrityksiä, mukaan lukien 250 Fortune 500 yritystä ja 650 Global 2000 yritystä. Miksi Portugal? Portugal on tunnettu lämpimästä ilmastostaan, ja yleisesti ottaen lämpötila onkin verrattaen lämmin ympäri vuoden. Riippuen siitä, minne päin Portugalia asetut, pääset...

SALES AGENT - Spanish speaking Our client is a top lottery provider based in Malta. For their fast growing team, they are looking for Sales Agents Responsibilities The Sales Agent will be in charge of carrying outbound sales to warm potential leads Promote the company’s products and services Meet targets and deadlines, within a goal-oriented environment Retention – continuous relationship management and cooperation with existing clients Requirements Proficient level of Spanish + good level of English Self-motivated and goal-oriented with a strong will to succeed Proven experience in Forex / binary options / gaming / online sales and/or telemarketing is an advantage Strong sense of responsibility Capable to reach targets based on call centre plan Excellent communication skills (verbal + written) Successful conversion rate and sales Team player attitude

We are born from Evolution IT Solution, working in Business Process Outsourcing and currently working on an exciting new Project! Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally. We are looking for Customer Support Agents to provide support through email, inbound or outbound calls and chat messages, with the aim to increase Customer Satisfaction, but also individual and Centre results. We look for Team Players, who can bring their full commitment and energy to work! ABOUT YOUR ROLE: Provide an excellent customer service from day one Assist with client’s queries & issues regarding the brand you are representing Manage clients’ portfolios & keeping track of all information Ensure a positive experience throughout the customer’s journey To be the point of contact before and...

We are born from Evolution IT Solution, working in Business Process Outsourcing and currently working on an exciting new Project! Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally. We are looking for Customer Support Agents to provide support through email, inbound or outbound calls and chat messages, with the aim to increase Customer Satisfaction, but also individual and Centre results. We look for Team Players, who can bring their full commitment and energy to work!  ABOUT YOUR ROLE: Provide an excellent customer service from day one Assist with client’s queries & issues regarding the brand you are representing Manage clients’ portfolios & keeping track of all information Ensure a positive experience throughout the customer’s journey To be the point of contact...

Our partner company is a renowned global IT service and consulting company, presently developing its tech footprint in Lisbon (Parque das Nações). As a Finnish-speaking Service Delivery Manager, you will be managing one or more key stakeholder accounts, promoting the continuous improvement of productivity, service quality, and customer satisfaction. The ideal candidate will be highly experienced in managing supplier expectations, outgoing and with strong presentation skills, and able to thrive in a collaborative environment.   These will be your tasks Accountable for managing service delivery for one or more client accounts - often across multiple sites and countries.  Consistent and measured delivery of service to contracted SLA. Accountable for robust contract P&L management online with agreed Business Case and Financial Plans targets. Provides support to new business opportunities. Takes an active supporting role in bids and supports the transition and...

Are you interested in the tourism sector and fluent in German? Then we are looking for you!    The Client Our client is a strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience outsourcing, and their capabilities extend across voice, social and digital channels. They strive on a daily basis to improve the services delivered to its clients by putting its employees at the heart of the company. Your ideas and suggestions will be welcomed as you will help them grow and advance! You will join a team of over 500 employees of 35 nationalities!    The Role As a German-speaking Customer Support Agent located in the beautiful city of Lisbon, you will arrange and manage reservations and customer accounts, provide advice concerning rental-car reservations, reply to queries and manage complaints. All this while working for one of the most well-known companies in the business!   Answer to customer...

Are you a local Swedish speaker living in Lisbon and looking for an exciting customer support position? We may have the perfect option for you, as we are currently looking for a Swedish speaker to join our client's growing team!   About the client We are one of Europe's fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Germany. Our aim is to make a positive impact on people's lives everywhere by enhancing their sleep. Our work culture is built on strong values ​​promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.   The job A rewarding work experience with lots of responsibilities from day one. A central role in a small energetic team with challenging tasks, where you contribute decisively to the successes of our company. You will...

Our client, a big operator in the IT and technology sector, is now seeking to employ highly qualified and highly motivated employees who offer a technical support services to its clients, from a multilingual 24-hour service desk. Responsibilities The Service Desk Agent will provide with excellent Level 1 Technical Support to customers (B2B) by email, phone and/or chat both in Dutch and in English languages Escalating issues to the different departments accordingly Requirements Have excellent English and Dutch language skills (at native level) Have compelling communication and team skills; Available to work on shifts basis (including night hours and weekends) Experience working in a highly demanding customer service environment Help desk experience and basic IT skills would be an asset Able to work under pressure and keep calm

Arabic speaking Customer Service Agent Lisbon, Portugal Our client in sunny Lisbon is looking for an Arabic speaking Customer Service Agent. Please find below the main duties and requirements: Responsibilities: Establish an efficient, courteous and personalized contact with customers by phone, in Arabic. Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. Being multitasking and adapting to a very dynamic environment. Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. Establish and maintain effective collaboration with client’s partners. Be able to maintain a constructive state of mind even in difficult situations. Requirements: Fluency in written and spoken Arabic...

HEBREW SPEAKING CONTENT MODERATOR - LISBON Our client in sunny Lisbon is looking for a Hebrew speaking Content Moderator for their new client. Their client is the leading destination for short-form mobile video and their mission is to inspire creativity and bring joy. This is one of the most popular social media video app for creating and sharing short lip-sync, comedy and talent videos. Launched in 2017 a Chinese developer, the application (iOS and Android) allows users to create short music and lip-sync videos of 3 to 15 seconds and short looping videos of 3 to 60 seconds. The platform is currently available in over 150 markets across Asia, Europe and America, hitting one billion downloads globally. Please find below the main duties and requirements: Responsibilities: Reviewing content (videos, image, text and audio) in accordance with the company’s processes and policies; Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and...

Turkish speaking Customer Service Agent Lisbon, Portugal Our client in sunny Lisbon is looking for a Turkish speaking Customer Service Agent. Please find below the main duties and requirements: Responsibilities: Establish an efficient, courteous and personalized contact with customers by phone, in Turkish. Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. Being multitasking and adapting to a very dynamic environment. Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. Establish and maintain effective collaboration with client’s partners. Be able to maintain a constructive state of mind even in difficult situations. Requirements: Fluency in written and spoken...

Dutch speaking Customer Service Agent Lisbon, Portugal Our client in sunny Lisbon is looking for a Dutch speaking Customer Service Agent. Please find below the main duties and requirements: Responsibilities: Establish an efficient, courteous and personalized contact with customers by phone, in Dutch. Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. Being multitasking and adapting to a very dynamic environment. Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. Establish and maintain effective collaboration with client’s partners. Be able to maintain a constructive state of mind even in difficult situations. Requirements: Fluency in written and spoken Dutch and...

German speaking Customer Service Agent Lisbon, Portugal Our client in Portugal is looking for a German speaking Customer Service Agent. Please find below the main duties and requirements: Responsibilities: Establish an efficient, courteous and personalized contact with customers by phone, in German. Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. Being multitasking and adapting to a very dynamic environment. Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. Establish and maintain effective collaboration with client’s partners. Be able to maintain a constructive state of mind even in difficult situations. Requirements: Fluency in written and spoken German and...

SEA TEAM LEADER – GERMAN SPEAKER Lisbon Our client is building their Digital Marketing Hub with their partner, a Data Consulting and Digital Marketing Agency, dedicated to transform data into tangible business results. As a pioneer in digital and data marketing’s innovation, Artefact works with the largest global brands to redefine the future of customer experience through new technologies. PROFILE As a Team Leader for a SEA Consultants Project, based in Lisbon, you will contribute to our client’s projects success, leading a team of approximately 10 to 15 multilingual SEA Consultants. You will be part of an exciting adventure, managing a team from scratch. As a Team Leader you will provide the creation, management, and reporting of the sponsored links campaigns for the Artefact’s clients. RESPONSIBILITIES • Work to build a team environment with strong moral, positive energy, consultative and goaloriented culture. • Coach, train, develop and assist in career development at...

SPECIALIST PAID SEARCH CONSULTANT – FRENCH SPEAKER Lisbon Our client is building their Digital Marketing Hub with their partner, a Data Consulting and Digital Marketing Agency, dedicated to transform data into tangible business results. As a pioneer in digital and data marketing’s innovation, Artefact works with the largest global brands to redefine the future of customer experience through new technologies. PROFILE As a Specialist Paid Search Consultant, based in Lisbon, you will join our new SEA team which provides the creation, management and reporting of the sponsored links campaigns for its clients on the search engines. The SEA Consultant will have as main mission the management of their campaigns. You will be attached to one of Artefact’s key account (top tier and global brands) and have direct interaction with this account. RESPONSIBILITIES • Manage sponsored links strategy (mainly Google Ads) to reflect the customer's objectives, with the necessary operational...

JUNIOR PAID SEARCH CONSULTANT – GERMAN SPEAKER Lisbon Our client is building their Digital Marketing Hub with their partner, a Data Consulting and Digital Marketing Agency, dedicated to transform data into tangible business results. As a pioneer in digital and data marketing’s innovation, Artefact works with the largest global brands to redefine the future of customer experience through new technologies. PROFILE As a Junior Paid Search Consultant, based in Lisbon, you will join our new SEA team which provides the creation, management and reporting of the sponsored links campaigns for its clients on the search engines, the SEA Consultant will have for main mission the management of its campaigns. RESPONSIBILITIES • Manage day to day SEA campaigns (mainly Google Ads) for one or two main accounts (top tier and global brands) • Follow-up performances and budgets according to the client’s brief • Optimization of bidding strategy • Elaborate operational recommendations •...

RESPONSIBILITIES • Provide support on customers banking related queries primarily through e-mail (e.g. card credit increases requests) • Performing other tasks related to the banking activity according to the needs of the project • Coordinate office activities and operations to secure efficiency and compliance to company policies/procedures • Create and update records and databases with personnel, financial and other data REQUIREMENTS • Native level of French • Excellent writings skills • Excellent communication skills, coupled with a formal and diplomatic stance • Previous experience in Financial/ Banking institutions counts as a plus • Good organization, time management and scheduling skills ON OFFER • Competitive wages (14 monthly payments per year) • Performance bonus • Transportation allowance • Health insurance with a dental plan (after 6 months contract) • Full training for you to learn all the banking concepts and inner workings of the project • Relocation...

Beschreibung Nike Inc., angelehnt an die griechische Siegesgöttin ist ein international tätiger, US-amerikanischer Sportartikelanbieter, der weltweit bekannt ist und zu den 100 wertvollsten Unternehmen zählt! Werde ein Teil der Nike- Familie, knüpfe internationale Freundschaften und entwickle karriere-technisch wertvolle Beratungs-Kompetenzen.   Deine Aufgaben Deutschsprachige Inbound Betreuung von Nike Kunden in schriftlicher- und auch telefonischer Art vor, während und nach dem Einkauf; Beratung bei Anfragen zur Zahlung und zum Versand; Hilfestellung bei Kundenfragen bezüglich der Einstellungen von Benutzerkonten des Online Shops; Kompetente Beratung bei allen individuellen Kundenangelegenheiten. Du erhältst eine intensive Schulung vor Ort, sodass spezifische Vorkenntnisse nicht notwendig, aber dennoch immer gern gesehen sind. Du hast eine Passion für die Marke und hilfst gerne Kunden weiter? Du bist lernbereit und hast eine positive Ausstrahlung? Dann...

Werde Teil eines multikulturellen Teams im Herzen von Lissabon. Dir werden attraktive firmeninterne Weiterbildungsmöglichkeiten und Events wie z.B. Surfstunden und Sprachkurse angeboten. Komm in den Genuss des Rundum-Sorglos-Pakets, welches die Überführung in eine kostenlose Wohnunterkunft, in einer Firmenwohnung und die Erledigung sämtlicher Behördengänge, organisiert. Ein aufregendes Jahr in der Sonne & am Strand warten auf dich! Unsere Mission: Die Informationen dieser Welt organisieren und allgemein zugänglich und nutzbar machen. Möchtest du deine Karriere in dem führenden Technologieunternehmen unserer Zeit starten und empfindest eine brennende Leidenschaft für Digital-Marketing und neue Technologien? Du wirst Teil eines erstklassigen Vertriebsteams   und  unterstützt unsere Kunden als Online-Marketing-Vertriebsexperte bei der Erweiterung und Entwicklung eines umfangreichen   Angebots und erarbeitest dir einen Kundenstamm in einem innovativen und...