1 jobs found in Lisboa

Responsibilities:   We are looking for the right candidate able to provide friendly, efficient and customer-oriented service to our Client. Inbound support (e.g. technical assistance and advice on Smart Mobility and e-Performance Services for both customers and dealers, such as administration of customer accounts, registration or operating issues, charging network, parking services, etc.) Cross-sales (e.g. clarification of contract-related questions, extending subscriptions, etc.) Outbound support (e.g. related Smart Mobility or e-Performance Services) Case monitoring (Monitoring, handling and - if necessary – escalation of open cases) Response Card (e.g. handling of response cards, administration of opt.-ins and opt.-outs)   Requirements:   German native or advanced level English advanced level (minimum C1) No employment termination due to just cause in work history Knowledgeable in Windows based and Microsoft Office...