The Role
As a Technical Support Analyst you will resolve remote users’ IT problems by means of a first time fix or by dispatching for on-site support. The Technical Support Analyst responds to clients requiring technical support. Contacts reach the analyst via telephone, call handling systems or e-mail. All applicants should be willing to work variable shift patterns on request.
The Responsibilities
Validate and diagnose customer issues
Provide the customer with a solution through information gathering analytical troubleshooting, problem research or to route or escalate the call to the appropriate resolution group
Management of calls to agreed service levels
The Requirements
Previous experience in effectively coping with a fast-paced, high-pressure role in a constantly changing business environment.
Customer-orientated, enthusiastic, courteous assertive, and motivated to take charge of both customer engagement and problem resolution.
Strongly team-focus...
Feb 23, 2021
The Role
As a Technical Support Analyst you will resolve remote users’ IT problems by means of a first time fix or by dispatching for on-site support. The Technical Support Analyst responds to clients requiring technical support. Contacts reach the analyst via telephone, call handling systems or e-mail. All applicants should be willing to work variable shift patterns on request.
The Responsibilities
Validate and diagnose customer issues
Provide the customer with a solution through information gathering analytical troubleshooting, problem research or to route or escalate the call to the appropriate resolution group
Management of calls to agreed service levels
The Requirements
Previous experience in effectively coping with a fast-paced, high-pressure role in a constantly changing business environment.
Customer-orientated, enthusiastic, courteous assertive, and motivated to take charge of both customer engagement and problem resolution.
Strongly team-focus...
Our client in Dublin is growing in the Nordic market and is looking for talented and career driven Business Development Representatives. We are looking for someone who is sales- and target-driven, who has experience of working in sales and prospecting and is fluent in one of the Nordic languages.
The Company:
This software company is a leading growth platform on a mission to help millions of organizations grow better. They offer a full platform of marketing, sales, customer service and CRM software products that empower businesses to transform the way they attract, engage, and delight customers. In this company you are surrounded by brilliant and caring colleagues who are passionate about their work and solving for their customers. They’re also building a company culture that empowers people to do their best work through core values of flexibility, autonomy, transparency, and belonging. Our Client was announced as the # 4 Best Place to Work in 2021 on Galssdoor and has...
Feb 22, 2021
Full time
Our client in Dublin is growing in the Nordic market and is looking for talented and career driven Business Development Representatives. We are looking for someone who is sales- and target-driven, who has experience of working in sales and prospecting and is fluent in one of the Nordic languages.
The Company:
This software company is a leading growth platform on a mission to help millions of organizations grow better. They offer a full platform of marketing, sales, customer service and CRM software products that empower businesses to transform the way they attract, engage, and delight customers. In this company you are surrounded by brilliant and caring colleagues who are passionate about their work and solving for their customers. They’re also building a company culture that empowers people to do their best work through core values of flexibility, autonomy, transparency, and belonging. Our Client was announced as the # 4 Best Place to Work in 2021 on Galssdoor and has...
Do you want to live in the beautiful capital of Ireland? Do you have a genuine interest in technology and like talking to people? Then we have the right job for you!
Job Description: The objective of the Swedish Technical Support Analyst is to resolve remote users’ IT problems by means of a first-time fix or by dispatching for on-site support.
The Technical Support Analyst responds to clients requiring technical support.
Contacts reach the analyst via telephone, call handling systems or e-mail.
All applicants should be willing to work variable shift patterns on request.
Responsibilities: To log, validate and diagnose customer issues, on the full range of products and applications used on the customer site. Providing the customer with a solution through information gathering, analytical trouble shooting and problem research, or to route or escalate the call to the appropriate resolution group. Escalation and management of calls to...
Feb 09, 2021
Full time
Do you want to live in the beautiful capital of Ireland? Do you have a genuine interest in technology and like talking to people? Then we have the right job for you!
Job Description: The objective of the Swedish Technical Support Analyst is to resolve remote users’ IT problems by means of a first-time fix or by dispatching for on-site support.
The Technical Support Analyst responds to clients requiring technical support.
Contacts reach the analyst via telephone, call handling systems or e-mail.
All applicants should be willing to work variable shift patterns on request.
Responsibilities: To log, validate and diagnose customer issues, on the full range of products and applications used on the customer site. Providing the customer with a solution through information gathering, analytical trouble shooting and problem research, or to route or escalate the call to the appropriate resolution group. Escalation and management of calls to...
Du bist kommunikativ und zielorientiert und scheust dich nicht mit fremden Menschen über Anrufe in Kontakt zu treten? Du liebst Herausforderungen und würdest gerne mal in einem anderen Umfeld oder sogar einem anderen Land arbeiten? Dann werde B2B Telesales Executive in Cork, Irland!
Du bist kommunikativ und zielorientiert und scheust dich nicht mit fremden Menschen über Anrufe in Kontakt zu treten? Du liebst Herausforderungen und würdest gerne mal in einem anderen Umfeld oder sogar einem anderen Land arbeiten? Dann werde B2B Telesales Executive in Cork! Bewirb dich jetzt und arbeite auf der grünen Insel, während du abends dein Guinness im Pub genießt!
Deine Vorteile:
Dein Flug nach Cork wird dir erstattet und du bekommst einen Umzugsbonus von 650 Euro, womit du dir in den ersten zwei Wochen ein Hotel leisten kannst, um vor Ort nach deinem neuen Zuhause in Cork zu suchen.
Mit einer Vollzeitstelle wirst du ca. 40 Stunden pro Woche im Büro arbeiten, allerdings nur tagsüber...
Jan 29, 2021
Full time
Du bist kommunikativ und zielorientiert und scheust dich nicht mit fremden Menschen über Anrufe in Kontakt zu treten? Du liebst Herausforderungen und würdest gerne mal in einem anderen Umfeld oder sogar einem anderen Land arbeiten? Dann werde B2B Telesales Executive in Cork, Irland!
Du bist kommunikativ und zielorientiert und scheust dich nicht mit fremden Menschen über Anrufe in Kontakt zu treten? Du liebst Herausforderungen und würdest gerne mal in einem anderen Umfeld oder sogar einem anderen Land arbeiten? Dann werde B2B Telesales Executive in Cork! Bewirb dich jetzt und arbeite auf der grünen Insel, während du abends dein Guinness im Pub genießt!
Deine Vorteile:
Dein Flug nach Cork wird dir erstattet und du bekommst einen Umzugsbonus von 650 Euro, womit du dir in den ersten zwei Wochen ein Hotel leisten kannst, um vor Ort nach deinem neuen Zuhause in Cork zu suchen.
Mit einer Vollzeitstelle wirst du ca. 40 Stunden pro Woche im Büro arbeiten, allerdings nur tagsüber...
Är du intresserad av teknologi och vill jobba med IT-Support på ett branschledande företag i Dublin? Är du i början av din karriär och önskar värdefull erfarenhet? Då har vi jobbet du söker!
Som teknisk supportmedarbetare hos vår partner är din uppgift att hjälpa företagskunder med IT-relaterade problem via telefon och e-post. Ditt huvudsakliga arbetsspråk är svenska, och du jobbar mot företagskunder på den svenska marknaden. Vår partner är en global leverantör av outsourcing- och bemanningslösningar och har idag kontor i 10 olika europeiska länder. Detta är en utmärkt möjlighet att ansluta sig till ett internationellt företag med 13 000 kollegor!
Arbetsuppgifter:
Besvara frågor från kunder snabbt och professionellt (e-post/telefon)
Logga / Validera alla kontakter i samtalshanteringsdatabasen
Lösa kundproblem med hjälp av relevanta verktyg och system
Arbeta för att uppnå individuella och gemensamma mål
Se till att kvalitetsnormer följs
Validering...
Jan 26, 2021
Full time
Är du intresserad av teknologi och vill jobba med IT-Support på ett branschledande företag i Dublin? Är du i början av din karriär och önskar värdefull erfarenhet? Då har vi jobbet du söker!
Som teknisk supportmedarbetare hos vår partner är din uppgift att hjälpa företagskunder med IT-relaterade problem via telefon och e-post. Ditt huvudsakliga arbetsspråk är svenska, och du jobbar mot företagskunder på den svenska marknaden. Vår partner är en global leverantör av outsourcing- och bemanningslösningar och har idag kontor i 10 olika europeiska länder. Detta är en utmärkt möjlighet att ansluta sig till ett internationellt företag med 13 000 kollegor!
Arbetsuppgifter:
Besvara frågor från kunder snabbt och professionellt (e-post/telefon)
Logga / Validera alla kontakter i samtalshanteringsdatabasen
Lösa kundproblem med hjälp av relevanta verktyg och system
Arbeta för att uppnå individuella och gemensamma mål
Se till att kvalitetsnormer följs
Validering...
Drömmer du om att bo och arbeta utomlands för ett av världens största bolag samtidigt som du utvecklar din engelska? Vår kund i gröna och gemytliga Irland söker nu efter en ny stjärna till deras svenska team!
Hur ser din arbetsdag ut?
Med dator och telefon som främsta redskap hjälper du svenska företagskunder som upplever problem eller har frågor kring deras interna IT-system (som företaget levererar). Frågorna kan röra skrivare, datorer, telefoner eller mjukvara vid deras arbetsstationer och med en lugn och vänlig stämma hjälper du dem att kunna återuppta sitt arbete. Du kommer arbeta i en stor organisation med hundratals kollegor från hela världen, dock kommer du arbeta i det svenska teamet och enbart assistera svensktalande företagskunder. Om teknik och IT är något för dig och om du samtidigt känner det spännande att utforska ”den gröna ön” så är detta perfekt för dig!!
Skulle du trivas här?
Vi år ute efter personer med rätt driv och engagemang. På...
Apr 13, 2020
Full time
Drömmer du om att bo och arbeta utomlands för ett av världens största bolag samtidigt som du utvecklar din engelska? Vår kund i gröna och gemytliga Irland söker nu efter en ny stjärna till deras svenska team!
Hur ser din arbetsdag ut?
Med dator och telefon som främsta redskap hjälper du svenska företagskunder som upplever problem eller har frågor kring deras interna IT-system (som företaget levererar). Frågorna kan röra skrivare, datorer, telefoner eller mjukvara vid deras arbetsstationer och med en lugn och vänlig stämma hjälper du dem att kunna återuppta sitt arbete. Du kommer arbeta i en stor organisation med hundratals kollegor från hela världen, dock kommer du arbeta i det svenska teamet och enbart assistera svensktalande företagskunder. Om teknik och IT är något för dig och om du samtidigt känner det spännande att utforska ”den gröna ön” så är detta perfekt för dig!!
Skulle du trivas här?
Vi år ute efter personer med rätt driv och engagemang. På...
Global information technology service provider is looking for a Spanish speaking Partner Program Channel Specialist to join their Google Cloud Partner team in Dublin, Ireland.
In this role you will be responsible for managing a portfolio of approximately 50 partners. The primary goal of this team is to accelerate revenue and profitability of the L2 tier partners (L1 tier of partners are those who have achieved a basic level of certification to become Google Cloud Partners. L2 tier of partners are those who have achieved ‘premier’ status by achieving a higher level of certification and specialisation.) by providing end-to-end consultative guidance to grow partners within the tier and where possible, to grow partners to be strategic for Google Cloud.
Responsibilities:
Develop joint business plans for 100% of partners: all partners within the team’s portfolio. Ensure that partners are bought in to what is expected of them and...
Apr 13, 2020
Full time
Global information technology service provider is looking for a Spanish speaking Partner Program Channel Specialist to join their Google Cloud Partner team in Dublin, Ireland.
In this role you will be responsible for managing a portfolio of approximately 50 partners. The primary goal of this team is to accelerate revenue and profitability of the L2 tier partners (L1 tier of partners are those who have achieved a basic level of certification to become Google Cloud Partners. L2 tier of partners are those who have achieved ‘premier’ status by achieving a higher level of certification and specialisation.) by providing end-to-end consultative guidance to grow partners within the tier and where possible, to grow partners to be strategic for Google Cloud.
Responsibilities:
Develop joint business plans for 100% of partners: all partners within the team’s portfolio. Ensure that partners are bought in to what is expected of them and...
Global information technology service provider is looking for a German speaking Sales Support Associate to join their Google Cloud Partner team in Dublin, Ireland.
Sales Support Associate will be responsible for receiving, managing, and coordinating inbound partner requests through email and phone, within the shortest and most effective resolution timeframe while maintaining premier partner experience. Sales Support Associates will also perform outbound reach out to partners that have been identified as potentially in need of additional help.
Responsibilities:
Engaging partners and discovering their needs.
Asking questions and capturing detailed notes.
Recommending a course of action and routing partners to the correct disposition path to increase partner enablement, onboarding, effectiveness and satisfaction.
Accurately Manage leads, contacts, accounts and tickets in Sales Force or other Google tools
De-duplicate new leads...
Apr 13, 2020
Full time
Global information technology service provider is looking for a German speaking Sales Support Associate to join their Google Cloud Partner team in Dublin, Ireland.
Sales Support Associate will be responsible for receiving, managing, and coordinating inbound partner requests through email and phone, within the shortest and most effective resolution timeframe while maintaining premier partner experience. Sales Support Associates will also perform outbound reach out to partners that have been identified as potentially in need of additional help.
Responsibilities:
Engaging partners and discovering their needs.
Asking questions and capturing detailed notes.
Recommending a course of action and routing partners to the correct disposition path to increase partner enablement, onboarding, effectiveness and satisfaction.
Accurately Manage leads, contacts, accounts and tickets in Sales Force or other Google tools
De-duplicate new leads...
This is a unique opportunity to be part of a team focusing on community and in game content for a leading social games publisher. The role is to translate and trans create from English into Finnish player support, community and in game content for mobile games. The linguist will also test the games in his native language. This role requires excellent language skills, creativity and a passion for Games.
Translate/trans create player support, community and in game content from English to Finnish to a high quality standard
Perform Quality Assurance tasks in Game
Be responsible for all linguistic aspects of the translations you are assigned to ensure the best possible quality is achieved
Suggest process improvements that will deliver on goal of optimal translation quality
Collaborate with linguists in other languages on cross group Quality objectives
Requirements:
Native level Finnish speaker
Passion for games industry
Educational qualification in...
Apr 01, 2020
Full time
This is a unique opportunity to be part of a team focusing on community and in game content for a leading social games publisher. The role is to translate and trans create from English into Finnish player support, community and in game content for mobile games. The linguist will also test the games in his native language. This role requires excellent language skills, creativity and a passion for Games.
Translate/trans create player support, community and in game content from English to Finnish to a high quality standard
Perform Quality Assurance tasks in Game
Be responsible for all linguistic aspects of the translations you are assigned to ensure the best possible quality is achieved
Suggest process improvements that will deliver on goal of optimal translation quality
Collaborate with linguists in other languages on cross group Quality objectives
Requirements:
Native level Finnish speaker
Passion for games industry
Educational qualification in...
Finnish speaking Linguistic Dublin, Ireland This is a unique opportunity to be part of a team focusing on community and in game content for a leading social games publisher. The role is to translate and trans create from English into Finnish player support, community and in game content for mobile games. The linguist will also test the games in his native language.
This role requires excellent language skills, creativity and a passion for Games.
Translate/trans create player support, community and in game content from English to Finnish to a high quality standard.
Perform Quality Assurance tasks in Game.
Be responsible for all linguistic aspects of the translations you are assigned to ensure the best possible quality is achieved.
Suggest process improvements that will deliver on goal of optimal translation quality.
Collaborate with linguists in other languages on cross group Quality objectives.
Requirements:
Native level Finnish speaker.
Passion...
Apr 01, 2020
Full time
Finnish speaking Linguistic Dublin, Ireland This is a unique opportunity to be part of a team focusing on community and in game content for a leading social games publisher. The role is to translate and trans create from English into Finnish player support, community and in game content for mobile games. The linguist will also test the games in his native language.
This role requires excellent language skills, creativity and a passion for Games.
Translate/trans create player support, community and in game content from English to Finnish to a high quality standard.
Perform Quality Assurance tasks in Game.
Be responsible for all linguistic aspects of the translations you are assigned to ensure the best possible quality is achieved.
Suggest process improvements that will deliver on goal of optimal translation quality.
Collaborate with linguists in other languages on cross group Quality objectives.
Requirements:
Native level Finnish speaker.
Passion...
Casino Analyst required for the Industry Leader of iGaming brands to be situated in either Malta, Dublin or Leeds.
Fantastic salary offered along with relocation package to the right person.
Family Health and Dental Care, lunch provisions and Gym membership.
Experience in data mining, advanced analytics (clustering, regression, predictive models or similar). As well as practical experience working with statistical tools such as, SPSS, SAS, R, KNIME.
You will have proven previous experience in the online casino industry and have a deep understanding of casino product.
You will also have a degree (or equivalent) in one of the quantitative areas, such as Statistics, Maths or Economics.
As you will be communicating with various areas and senior management, relaying insights to non-technical members of the business as such a great command of English is fundamental.
The nature of our industry requires individuals to be able to work well in a fast-paced environment.
You...
Mar 29, 2020
Full time
Casino Analyst required for the Industry Leader of iGaming brands to be situated in either Malta, Dublin or Leeds.
Fantastic salary offered along with relocation package to the right person.
Family Health and Dental Care, lunch provisions and Gym membership.
Experience in data mining, advanced analytics (clustering, regression, predictive models or similar). As well as practical experience working with statistical tools such as, SPSS, SAS, R, KNIME.
You will have proven previous experience in the online casino industry and have a deep understanding of casino product.
You will also have a degree (or equivalent) in one of the quantitative areas, such as Statistics, Maths or Economics.
As you will be communicating with various areas and senior management, relaying insights to non-technical members of the business as such a great command of English is fundamental.
The nature of our industry requires individuals to be able to work well in a fast-paced environment.
You...
We are looking for an experienced C#/JavaScript developer responsible for building highly performant websites, backend web-services and supporting systems. Your primary responsibility will be to design and develop these website and services and co-ordinate with the rest of the team working on different layers of the product. The ideal candidate will have a very strong C# and JavaScript background as well as a keen interest in blockchain technology.
What you’ll do
Design, build, and maintain efficient, reusable, and reliable C# and JavaScript code
Help maintain code quality and organisation
Identify bottlenecks and bugs and devise solutions to these problems
Implementing unit tests and other automated testing
Requirements
Proficient in C#, with a good knowledge of its ecosystems
Proficient in JavaScript, Angular, React...
You have a good understanding and familiarity with Microsoft SQL Server
Experienced in blockchain technology...
Mar 19, 2020
Full time
We are looking for an experienced C#/JavaScript developer responsible for building highly performant websites, backend web-services and supporting systems. Your primary responsibility will be to design and develop these website and services and co-ordinate with the rest of the team working on different layers of the product. The ideal candidate will have a very strong C# and JavaScript background as well as a keen interest in blockchain technology.
What you’ll do
Design, build, and maintain efficient, reusable, and reliable C# and JavaScript code
Help maintain code quality and organisation
Identify bottlenecks and bugs and devise solutions to these problems
Implementing unit tests and other automated testing
Requirements
Proficient in C#, with a good knowledge of its ecosystems
Proficient in JavaScript, Angular, React...
You have a good understanding and familiarity with Microsoft SQL Server
Experienced in blockchain technology...
Senior Game Developer | Dublin
We are looking for an experienced game developer to turn our ideas and designs into games in a fast moving environment. You will be involved in various aspects of game’s creation from concept to finished product. Responsibilities
Translate designs and requirements into clean and efficient code
Implement all technical aspects of each game such as animation, effects, UI and audio.
Produce prototypes of gameplay ideas and features
Develop schedules and determine milestones
Contribute to the design and collaborate with our talented team
Create unit tests and validation procedures to assure quality
Defect identification and resolution and document technical specifications
“Polish” the game, maintain code, fix bugs and iron out occurring problems Requirements
Proven working experience in full lifecycle game development
High level knowledge of at least one major OO programming language...
Mar 19, 2020
Full time
Senior Game Developer | Dublin
We are looking for an experienced game developer to turn our ideas and designs into games in a fast moving environment. You will be involved in various aspects of game’s creation from concept to finished product. Responsibilities
Translate designs and requirements into clean and efficient code
Implement all technical aspects of each game such as animation, effects, UI and audio.
Produce prototypes of gameplay ideas and features
Develop schedules and determine milestones
Contribute to the design and collaborate with our talented team
Create unit tests and validation procedures to assure quality
Defect identification and resolution and document technical specifications
“Polish” the game, maintain code, fix bugs and iron out occurring problems Requirements
Proven working experience in full lifecycle game development
High level knowledge of at least one major OO programming language...
