6 Turkish Language Jobs jobs

Placement: Gzira, Malta How’s an Affiliate Account Manager’s workday? Are you career-driven, ambitious and have a passion for online marketing? If the answer is yes, then we have a great opportunity as an Affiliate Account Manager. You will be managing affiliate partnerships by building and maintaining a high level of collaboration. You will be responsible for the monitoring of performance and traffic volumes brought by affiliates while coaching/helping non-performing affiliates accordingly to increase traffic and revenues. With an analytical mindset, applicants must be social, flexible and able to work in a fast-paced environment. The role will span across all products, including Sportsbook, Casino and Poker where relevant. Responsibilities: Monitor and analyze affiliate performance to measure affiliate effectiveness. Identify and cultivate top performers and develop incentive programs to reward critical partners. Create monthly promotions and communications to affiliate marketers. Collaborate with the internal teams to continuously improve landing pages and overall marketing and campaigns throughout the affiliate network. Develop affiliate recruitment and affiliate program marketing campaigns. Implement strategies to increase the quality and yield of Key affiliate partners. Represent the affiliate team at industry events and keep updated on industry trends. Manage key affiliates for the brands and nurture small to medium affiliates to increase. Work with the internal marketing team to grow the affiliate business within the market. Maintain good affiliate relationships by meetings in Malta and abroad. Who is our new  Affiliate Account Manager ? You will need to have previous experience from account management. However, it doesn’t necessarily need to be from iGaming even if it’s highly appreciated if so. You will need to be an excellent communicator, mentor, and negotiator, a people’s person to put it short. You will need to be numbers-driven and well organized to keep track of performance and KPI’s. If you also have a positive approach and is enthusiastic about the iGaming industry, are you most likely the one we are looking for. Relocation assistance will be provided as well as a work/residency permit in Malta. Scandistaff Scandistaff is a licensed (lic. 130) Scandinavian HR-partner that specializes in the recruitment of skilled iGaming professionals. We match candidates with attractive companies in Malta , Gibraltar and the rest of the UK. Scandistaff offers the possibility to take part in exciting opportunities at attractive companies that rarely reach the open market. Follow us on Facebook, Twitter and our website to find out about the latest vacancies for Scandinavians in Malta, England, and Gibraltar. Do you want to be the  Affiliate Account Manager ? The recruitment is on-going, so please apply immediately. Send your application through our website http://www.scandistaff.com/apply . Please note that we need the application in English. Tell us about someone you think fits the job and you will get a tip bonus if he or she gets hired. If you have questions, please contact the recruitment manager Carl-Henrik Larneryd at phone number: +46 (0)31-3139318. You can also reach us through our Skype client: SCANDISTAFF. We look forward to receiving your application!

Placement: St. Julian’s , Malta. *Work permit, VISA, and residency permit will be provided as well as flight tickets and hotel stay* How is a Customer Ambassador’s workday? You will work in the customer support team at a sports and casino site where you handle incoming phone calls, email contacts, and on-site live chat, always answering customers' queries timely and effective. Your personality and attitude are of utmost importance and it is appreciated with a personal and “real touch” in your encounter with customers. The site is supposed to feel like a second living room and a place you want to go back to. The company encourages knowledge development and product insight whereon every employee gets involved in the operational part of the business. Everyone feels responsible and help each other achieve the overall goals. Please note that the job involves shift work (Day/Evening/Night shifts). We offer free taxi service  when you end your evening shift. You will also be involved in translating web content, newsletters and other marketing material from time to time. Who is our new Customer Ambassador? If you are fluent in Turkish with a great sense of service might this be the job for you! We believe that you have experience with being a Customer Service Agent or likewise. If your ambitions are to stay on Malta for a long time and make a career in the iGaming business, you are probably the one we are looking for! The company offers a friendly atmosphere where everyone takes care of and trusts each other, as well as they, offer a very attractive salary package and benefits for the right candidate. Here you’re welcome to suggest improvements and express your ideas. Employees who distinguish and take responsibility for the company are cherished. With a customer-focused attitude and a view that the customers shall be answered fast, personal and informative will lead you to success within the organization. If you are also punctual, accurate and self-going you have come to the right place. We assume that you have a can-do attitude; excellent skills in the Turkish language and willing to work night and evening shifts. Also, a lot of the job is about sports so if you’re a sports fan that’s a big plus! Scandistaff Scandistaff is a licensed (lic. 130) HR-partner that specializes in the recruitment of skilled iGaming professionals. We match candidates with attractive companies in Malta , Gibraltar and the rest of the UK. Scandistaff offers the possibility to take part in exciting opportunities at attractive companies that rarely reach the open market. Follow us on Facebook, Twitter and our website to find out about the latest vacancies for Scandinavians in Malta, England, and Gibraltar. What do we offer? Malta is a small island nation in the Mediterranean Sea just south of Sicily. The island is bursting with culture and fun activities. In Malta, you will find 300+ sunny days a year and it has been praised by Newsweek for having the best climate in the world. In addition to this, you will find great price levels, low taxes and lots of entertainment. Malta is a secure country to settle down in with one of the lowest crime rates in Europe and a state of the art medical care. We will offer the right candidate Very  attractive salary + bonus. Flight ticket + transfer from the airport. Initial hotel stay, Private health insurance, €400 gym/sports benefit each year. Brand new high-end office with a lovely terrace overlooking the sea and a five-minute walk to the beach. Regular company events and BBQ on the terrace overlooking the ocean. Besides this will we give you the possibility to take the next step in your career and be part of the international sports industry. Do you want to be a customer ambassador? The recruitment is on-going, so please apply immediately. Send your application through our website https://www.scandistaff.com/apply . Please note that we need the application in English. Tell us about someone you think fits the job and you will get a tip bonus if he or she gets hired. If you have questions, please contact the recruitment manager Carl-Henrik Larneryd at phone number: +46 (0)31-3139318. You can also reach us through our Skype client: SCANDISTAFF. We look forward to receiving your application!

Our client in sunny Lisbon is looking for a Turkish speaking Customer Service Agent. Please find below the main duties and requirements: Responsibilities: Establish an efficient, courteous and personalized contact with customers by phone, in Turkish. Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. Being multitasking and adapting to a very dynamic environment. Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. Establish and maintain effective collaboration with client’s partners. Be able to maintain a constructive state of mind even in difficult situations.   Requirements: Fluency in written and spoken Turkish and  English. Customer orientation - Know how to identify the client's needs in a precise and direct way so as to respond passionately to customer requests. The fact that Customer satisfaction is paramount. Empathy - Know how to put yourself in the client's shoes and reassure them about their expectations. Expertise - Genuine interest and passion for IT, the Internet tool, telecom and the field of tourism. Teamwork - Passion for teamwork. Planning & Organization - Ability to be multitasking to achieve goals personal and team ones. Communication - Excellent verbal and written communication. Resistance and Autonomy - Demonstrate adaptability to the working environment and autonomy. Problem solving - Demonstrate an excellent ability to solve problems with an emphasis on customer satisfaction. Being results-oriented - Demonstrate ability to meet deadlines and meet and exceed objectives. Availability - Flexibility - Work in rotary schedule.   Desired criteria: Experience in customer service in telephone or face-to-face, in the field of tourism, where you have had to build a relationship with customers. You are passionate, You have excellent oral and written communication skills, You want to deliver excellent customer service, You pay attention to detail, You are creative, You can work in a work environment with short delays and high volume. Your spearhead can be summed up as a master word: to satisfy the customer by all possible means (You are totally dedicated to a customer satisfaction).

Our iGaming client is looking for a Turkish Speaking Customer Service Agent to join their dynamic team in Malta. Responsibilities: Helping internal and external customers Contacting other departments when there is an issue to be solved Keeping customer request queues as low as possible Customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations) Handling customer request queues assigned accordingly to workload Having a high knowledge of products offered by the company Attending team meetings and activities Taking over in the absence of the team leader   Key Relationships: Internal Customer Service, Payments & Fraud, Marketing, CRM / VIP Management External Casino Support, Bookmakers Decision Making Authority Escalate issues to the Head of Department   Requirements: English at a proficient level Turkish at a native level Ideally at least 1 year of experience within a similar role  Skills strong communication skills Knowledge of Internet related software

Our client in sunny Lisbon is looking for a Turkish speaking Customer Service Agent. Please find below the main duties and requirements: Responsibilities: • Establish an efficient, courteous and personalized contact with customers by phone, in Turkish. • Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. • Being multitasking and adapting to a very dynamic environment. • Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. • Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. • Establish and maintain effective collaboration with client’s partners. • Be able to maintain a constructive state of mind even in difficult situations. Requirements: • Fluency in written and spoken Turkish and English. • Customer orientation - Know how to identify the client's needs in a precise and direct way so as to respond passionately to customer requests. The fact that Customer satisfaction is paramount. • Empathy - Know how to put yourself in the client's shoes and reassure them about their expectations. • Expertise - Genuine interest and passion for IT, the Internet tool, telecom and the field of tourism. • Teamwork - Passion for teamwork. • Planning & Organization - Ability to be multitasking to achieve goals personal and team ones • Communication - Excellent verbal and written communication. • Resistance and Autonomy - Demonstrate adaptability to the working environment and autonomy. • Problem solving - Demonstrate an excellent ability to solve problems with an emphasis on customer satisfaction. • Being results-oriented - Demonstrate ability to meet deadlines and meet and exceed objectives. • Availability - Flexibility - Work in rotary schedule. Desired criteria: • Experience in customer service in telephone or face-to-face, where you have had to build a relationship with customers. • You are passionate, • You have excellent oral and written communication skills, • You want to deliver excellent customer service, • You pay attention to detail, • You are creative, • You can work in a work environment with short delays and high volume.  Your spearhead can be summed up as a master word: to satisfy the customer by all possible means (You are totally dedicated to a customer satisfaction).

Job description:    Helping internal and external customers, Contacting other departments when there is an issue to be solved, Keeping customer request queues as low as possible, Customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations) Handling customer request queues assigned accordingly to workload, Having a high knowledge of products offered by the company, Attending team meetings and activities Taking over in the absence of the team leader   Key Relationships:   Internal Customer Service, Payments & Fraud, Marketing, CRM / VIP Management External Casino Support, Bookmakers Decision Making Authority Escalate issues to the Head of Department   Requirements:   Level of education Graduation of high school or post-secondary school Work Experience preferably at least one year Qualifications n/a Skills strong communication skills; knowledge of Internet related software Experience n/a English - B2 Turkish - C2