TURKISH SPEAKING COMMUNITY SUPPORT MANAGER - LISBON Our client in sunny Lisbon is looking for a Turkish speaking Community Support Manager to their games client. Please find below the main duties and requirements: Responsibilities:
Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters and videos; Respond to customers in a timely manner; Relay community feedback to relevant internal stakeholders; Devise and implement community communication initiatives; Engage with online community and respond to comments and requests; Attend/ manage networking events or relevant industry workshops/forums. Requirements:
Fluency in written and spoken Turkish and English; Experience in gaming and as a Social Media Manager; Great communication skills and availability to travel if necessary; Great writing skills both in Turkish and English; Experience with Mac tools and image edit Availability - Flexibility - Work in rotary schedule....
May 07, 2020
Full time
TURKISH SPEAKING COMMUNITY SUPPORT MANAGER - LISBON Our client in sunny Lisbon is looking for a Turkish speaking Community Support Manager to their games client. Please find below the main duties and requirements: Responsibilities:
Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters and videos; Respond to customers in a timely manner; Relay community feedback to relevant internal stakeholders; Devise and implement community communication initiatives; Engage with online community and respond to comments and requests; Attend/ manage networking events or relevant industry workshops/forums. Requirements:
Fluency in written and spoken Turkish and English; Experience in gaming and as a Social Media Manager; Great communication skills and availability to travel if necessary; Great writing skills both in Turkish and English; Experience with Mac tools and image edit Availability - Flexibility - Work in rotary schedule....
TURKISH SPEAKING INBOUND SALES REPRESENTATIVE Our client powers the world's largest cloud platform to registrar internet domains and provides web hosting solutions for 18 million customers worldwide. Our objective is to build a “best in the class” customer service & sales team to assist business owners through-out Europe. Responsibilities:
You will advise existing customers by providing strategic guidance on how to develop a successful journey into specific products, platforms and services. You will anticipate how decisions are made, persistently explore and uncover the business needs of your clients. Serve as a trusted consultant with customers to get the most out of a wide range of domain registrar and web hosting products on the use of a delicate range of products and services. Reach assigned sales target Consistently deliver against assigned sales quota, while prioritizing and delivering outstanding customer experience. Provide strategic recommendations to customers in...
Sep 30, 2020
Full time
TURKISH SPEAKING INBOUND SALES REPRESENTATIVE Our client powers the world's largest cloud platform to registrar internet domains and provides web hosting solutions for 18 million customers worldwide. Our objective is to build a “best in the class” customer service & sales team to assist business owners through-out Europe. Responsibilities:
You will advise existing customers by providing strategic guidance on how to develop a successful journey into specific products, platforms and services. You will anticipate how decisions are made, persistently explore and uncover the business needs of your clients. Serve as a trusted consultant with customers to get the most out of a wide range of domain registrar and web hosting products on the use of a delicate range of products and services. Reach assigned sales target Consistently deliver against assigned sales quota, while prioritizing and delivering outstanding customer experience. Provide strategic recommendations to customers in...
Turkish speaking Customer Service Agent Lisbon, Portugal
Our client in sunny Lisbon is looking for a Turkish speaking Customer Service Agent. Please find below the main duties and requirements:
Responsibilities: Establish an efficient, courteous and personalized contact with customers by phone, in Turkish. Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. Being multitasking and adapting to a very dynamic environment. Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. Establish and maintain effective collaboration with client’s partners. Be able to maintain a constructive state of mind even in difficult situations. Requirements: Fluency in written and spoken...
Aug 25, 2020
Full time
Turkish speaking Customer Service Agent Lisbon, Portugal
Our client in sunny Lisbon is looking for a Turkish speaking Customer Service Agent. Please find below the main duties and requirements:
Responsibilities: Establish an efficient, courteous and personalized contact with customers by phone, in Turkish. Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. Being multitasking and adapting to a very dynamic environment. Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. Establish and maintain effective collaboration with client’s partners. Be able to maintain a constructive state of mind even in difficult situations. Requirements: Fluency in written and spoken...
Our client powers the world's largest cloud platform to registrar internet domains and provides web hosting solutions for 18 million customers worldwide. Our objective is to build a “best in the class” customer service & sales team to assist business owners through-out Europe.
Responsibilities:
• You will advise existing customers by providing strategic guidance on how to develop a successful journey into specific products, platforms and services.
• You will anticipate how decisions are made, persistently explore and uncover the business needs of your clients.
• Serve as a trusted consultant with customers to get the most out of a wide range of domain registrar and web hosting products on the use of a delicate range of products and services.
• Reach assigned sales target
• Consistently deliver against assigned sales quota, while prioritizing and delivering outstanding customer experience.
• Provide strategic recommendations to customers in order to achieve their...
Aug 19, 2020
Full time
Our client powers the world's largest cloud platform to registrar internet domains and provides web hosting solutions for 18 million customers worldwide. Our objective is to build a “best in the class” customer service & sales team to assist business owners through-out Europe.
Responsibilities:
• You will advise existing customers by providing strategic guidance on how to develop a successful journey into specific products, platforms and services.
• You will anticipate how decisions are made, persistently explore and uncover the business needs of your clients.
• Serve as a trusted consultant with customers to get the most out of a wide range of domain registrar and web hosting products on the use of a delicate range of products and services.
• Reach assigned sales target
• Consistently deliver against assigned sales quota, while prioritizing and delivering outstanding customer experience.
• Provide strategic recommendations to customers in order to achieve their...
Our client powers the world's largest cloud platform to registrar internet domains and provides web hosting solutions for 18 million customers worldwide. Our objective is to build a “best in the class” customer service & sales team to assist business owners through-out Europe. Responsibilities: • You will advise existing customers by providing strategic guidance on how to develop a successful journey into specific products, platforms and services.
• You will anticipate how decisions are made, persistently explore and uncover the business needs of your clients.
• Serve as a trusted consultant with customers to get the most out of a wide range of domain registrar and web hosting products on the use of a delicate range of products and services.
• Reach assigned sales target
• Consistently deliver against assigned sales quota, while prioritizing and delivering outstanding customer experience.
• Provide strategic recommendations to customers in order to achieve their...
Aug 14, 2020
Full time
Our client powers the world's largest cloud platform to registrar internet domains and provides web hosting solutions for 18 million customers worldwide. Our objective is to build a “best in the class” customer service & sales team to assist business owners through-out Europe. Responsibilities: • You will advise existing customers by providing strategic guidance on how to develop a successful journey into specific products, platforms and services.
• You will anticipate how decisions are made, persistently explore and uncover the business needs of your clients.
• Serve as a trusted consultant with customers to get the most out of a wide range of domain registrar and web hosting products on the use of a delicate range of products and services.
• Reach assigned sales target
• Consistently deliver against assigned sales quota, while prioritizing and delivering outstanding customer experience.
• Provide strategic recommendations to customers in order to achieve their...
Placement: Gzira, Malta
How’s an Affiliate Account Manager’s workday?
Are you career-driven, ambitious and have a passion for online marketing? If the answer is yes, then we have a great opportunity as an Affiliate Account Manager.
You will be managing affiliate partnerships by building and maintaining a high level of collaboration. You will be responsible for the monitoring of performance and traffic volumes brought by affiliates while coaching/helping non-performing affiliates accordingly to increase traffic and revenues. With an analytical mindset, applicants must be social, flexible and able to work in a fast-paced environment. The role will span across all products, including Sportsbook, Casino and Poker where relevant.
Responsibilities:
Monitor and analyze affiliate performance to measure affiliate effectiveness.
Identify and cultivate top performers and develop incentive programs to reward critical partners.
Create monthly promotions and...
Apr 13, 2020
Full time
Placement: Gzira, Malta
How’s an Affiliate Account Manager’s workday?
Are you career-driven, ambitious and have a passion for online marketing? If the answer is yes, then we have a great opportunity as an Affiliate Account Manager.
You will be managing affiliate partnerships by building and maintaining a high level of collaboration. You will be responsible for the monitoring of performance and traffic volumes brought by affiliates while coaching/helping non-performing affiliates accordingly to increase traffic and revenues. With an analytical mindset, applicants must be social, flexible and able to work in a fast-paced environment. The role will span across all products, including Sportsbook, Casino and Poker where relevant.
Responsibilities:
Monitor and analyze affiliate performance to measure affiliate effectiveness.
Identify and cultivate top performers and develop incentive programs to reward critical partners.
Create monthly promotions and...
Placement: St. Julian’s , Malta.
*Work permit, VISA, and residency permit will be provided as well as flight tickets and hotel stay*
How is a Customer Ambassador’s workday?
You will work in the customer support team at a sports and casino site where you handle incoming phone calls, email contacts, and on-site live chat, always answering customers' queries timely and effective. Your personality and attitude are of utmost importance and it is appreciated with a personal and “real touch” in your encounter with customers. The site is supposed to feel like a second living room and a place you want to go back to. The company encourages knowledge development and product insight whereon every employee gets involved in the operational part of the business. Everyone feels responsible and help each other achieve the overall goals. Please note that the job involves shift work (Day/Evening/Night shifts). We offer free taxi service when you end your evening shift.
You...
Apr 13, 2020
Full time
Placement: St. Julian’s , Malta.
*Work permit, VISA, and residency permit will be provided as well as flight tickets and hotel stay*
How is a Customer Ambassador’s workday?
You will work in the customer support team at a sports and casino site where you handle incoming phone calls, email contacts, and on-site live chat, always answering customers' queries timely and effective. Your personality and attitude are of utmost importance and it is appreciated with a personal and “real touch” in your encounter with customers. The site is supposed to feel like a second living room and a place you want to go back to. The company encourages knowledge development and product insight whereon every employee gets involved in the operational part of the business. Everyone feels responsible and help each other achieve the overall goals. Please note that the job involves shift work (Day/Evening/Night shifts). We offer free taxi service when you end your evening shift.
You...
Our client in sunny Lisbon is looking for a Turkish speaking Customer Service Agent. Please find below the main duties and requirements: Responsibilities:
Establish an efficient, courteous and personalized contact with customers by phone, in Turkish.
Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role.
Being multitasking and adapting to a very dynamic environment.
Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance.
Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals.
Establish and maintain effective collaboration with client’s partners.
Be able to maintain a constructive state of mind even in difficult situations.
Requirements:
Fluency in written and spoken Turkish and English.
Customer...
Apr 09, 2020
Full time
Our client in sunny Lisbon is looking for a Turkish speaking Customer Service Agent. Please find below the main duties and requirements: Responsibilities:
Establish an efficient, courteous and personalized contact with customers by phone, in Turkish.
Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role.
Being multitasking and adapting to a very dynamic environment.
Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance.
Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals.
Establish and maintain effective collaboration with client’s partners.
Be able to maintain a constructive state of mind even in difficult situations.
Requirements:
Fluency in written and spoken Turkish and English.
Customer...
Our client in sunny Lisbon is looking for a Turkish speaking Customer Service Agent. Please find below the main duties and requirements:
Responsibilities: • Establish an efficient, courteous and personalized contact with customers by phone, in Turkish. • Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. • Being multitasking and adapting to a very dynamic environment. • Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. • Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. • Establish and maintain effective collaboration with client’s partners. • Be able to maintain a constructive state of mind even in difficult situations.
Requirements: • Fluency in written and spoken Turkish and English. • Customer...
Apr 01, 2020
Full time
Our client in sunny Lisbon is looking for a Turkish speaking Customer Service Agent. Please find below the main duties and requirements:
Responsibilities: • Establish an efficient, courteous and personalized contact with customers by phone, in Turkish. • Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. • Being multitasking and adapting to a very dynamic environment. • Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. • Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. • Establish and maintain effective collaboration with client’s partners. • Be able to maintain a constructive state of mind even in difficult situations.
Requirements: • Fluency in written and spoken Turkish and English. • Customer...
Job description:
Helping internal and external customers,
Contacting other departments when there is an issue to be solved,
Keeping customer request queues as low as possible,
Customer research (bonuses, deposits, transactions, betting slips, documents, bet
calculations)
Handling customer request queues assigned accordingly to workload,
Having a high knowledge of products offered by the company,
Attending team meetings and activities
Taking over in the absence of the team leader
Key Relationships:
Internal Customer Service, Payments & Fraud, Marketing, CRM / VIP
Management
External Casino Support, Bookmakers
Decision Making Authority
Escalate issues to the Head of Department
Requirements:
Level of education Graduation of high school or post-secondary school
Work Experience preferably at least one year
Qualifications n/a
Skills strong communication skills; knowledge of Internet related software
Experience n/a...
Nov 19, 2019
Full time
Job description:
Helping internal and external customers,
Contacting other departments when there is an issue to be solved,
Keeping customer request queues as low as possible,
Customer research (bonuses, deposits, transactions, betting slips, documents, bet
calculations)
Handling customer request queues assigned accordingly to workload,
Having a high knowledge of products offered by the company,
Attending team meetings and activities
Taking over in the absence of the team leader
Key Relationships:
Internal Customer Service, Payments & Fraud, Marketing, CRM / VIP
Management
External Casino Support, Bookmakers
Decision Making Authority
Escalate issues to the Head of Department
Requirements:
Level of education Graduation of high school or post-secondary school
Work Experience preferably at least one year
Qualifications n/a
Skills strong communication skills; knowledge of Internet related software
Experience n/a...
