TURKISH SPEAKING COMMUNITY SUPPORT MANAGER - LISBON Our client in sunny Lisbon is looking for a Turkish speaking Community Support Manager to their games client. Please find below the main duties and requirements: Responsibilities:
Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters and videos; Respond to customers in a timely manner; Relay community feedback to relevant internal stakeholders; Devise and implement community communication initiatives; Engage with online community and respond to comments and requests; Attend/ manage networking events or relevant industry workshops/forums. Requirements:
Fluency in written and spoken Turkish and English; Experience in gaming and as a Social Media Manager; Great communication skills and availability to travel if necessary; Great writing skills both in Turkish and English; Experience with Mac tools and image edit Availability - Flexibility - Work in rotary schedule....
May 07, 2020
Full time
TURKISH SPEAKING COMMUNITY SUPPORT MANAGER - LISBON Our client in sunny Lisbon is looking for a Turkish speaking Community Support Manager to their games client. Please find below the main duties and requirements: Responsibilities:
Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters and videos; Respond to customers in a timely manner; Relay community feedback to relevant internal stakeholders; Devise and implement community communication initiatives; Engage with online community and respond to comments and requests; Attend/ manage networking events or relevant industry workshops/forums. Requirements:
Fluency in written and spoken Turkish and English; Experience in gaming and as a Social Media Manager; Great communication skills and availability to travel if necessary; Great writing skills both in Turkish and English; Experience with Mac tools and image edit Availability - Flexibility - Work in rotary schedule....
Digital Marketing Customer Advisor (Turkish)
TURKISH LISBONREFERENCE: PLTT3
+++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++ Thank you!
The Company.
Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here!
Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities.
Located in Lisbon, you will find a company which takes care of you. From your career development, language skills, accommodation to your social integration.
The Job.
As a Digital Marketing Customer Advisor, you will work for a company leader in the social media industry.
Your main responsibilities are: – Provide...
Apr 30, 2020
Full time
Digital Marketing Customer Advisor (Turkish)
TURKISH LISBONREFERENCE: PLTT3
+++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++ Thank you!
The Company.
Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here!
Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities.
Located in Lisbon, you will find a company which takes care of you. From your career development, language skills, accommodation to your social integration.
The Job.
As a Digital Marketing Customer Advisor, you will work for a company leader in the social media industry.
Your main responsibilities are: – Provide...
Placement: St. Julian’s , Malta.
*Work permit, VISA, and residency permit will be provided as well as flight tickets and hotel stay*
How is a Customer Ambassador’s workday?
You will work in the customer support team at a sports and casino site where you handle incoming phone calls, email contacts, and on-site live chat, always answering customers' queries timely and effective. Your personality and attitude are of utmost importance and it is appreciated with a personal and “real touch” in your encounter with customers. The site is supposed to feel like a second living room and a place you want to go back to. The company encourages knowledge development and product insight whereon every employee gets involved in the operational part of the business. Everyone feels responsible and help each other achieve the overall goals. Please note that the job involves shift work (Day/Evening/Night shifts). We offer free taxi service when you end your evening shift.
You...
Apr 13, 2020
Full time
Placement: St. Julian’s , Malta.
*Work permit, VISA, and residency permit will be provided as well as flight tickets and hotel stay*
How is a Customer Ambassador’s workday?
You will work in the customer support team at a sports and casino site where you handle incoming phone calls, email contacts, and on-site live chat, always answering customers' queries timely and effective. Your personality and attitude are of utmost importance and it is appreciated with a personal and “real touch” in your encounter with customers. The site is supposed to feel like a second living room and a place you want to go back to. The company encourages knowledge development and product insight whereon every employee gets involved in the operational part of the business. Everyone feels responsible and help each other achieve the overall goals. Please note that the job involves shift work (Day/Evening/Night shifts). We offer free taxi service when you end your evening shift.
You...
Placement: Gzira, Malta
How’s an Affiliate Account Manager’s workday?
Are you career-driven, ambitious and have a passion for online marketing? If the answer is yes, then we have a great opportunity as an Affiliate Account Manager.
You will be managing affiliate partnerships by building and maintaining a high level of collaboration. You will be responsible for the monitoring of performance and traffic volumes brought by affiliates while coaching/helping non-performing affiliates accordingly to increase traffic and revenues. With an analytical mindset, applicants must be social, flexible and able to work in a fast-paced environment. The role will span across all products, including Sportsbook, Casino and Poker where relevant.
Responsibilities:
Monitor and analyze affiliate performance to measure affiliate effectiveness.
Identify and cultivate top performers and develop incentive programs to reward critical partners.
Create monthly promotions and...
Apr 13, 2020
Full time
Placement: Gzira, Malta
How’s an Affiliate Account Manager’s workday?
Are you career-driven, ambitious and have a passion for online marketing? If the answer is yes, then we have a great opportunity as an Affiliate Account Manager.
You will be managing affiliate partnerships by building and maintaining a high level of collaboration. You will be responsible for the monitoring of performance and traffic volumes brought by affiliates while coaching/helping non-performing affiliates accordingly to increase traffic and revenues. With an analytical mindset, applicants must be social, flexible and able to work in a fast-paced environment. The role will span across all products, including Sportsbook, Casino and Poker where relevant.
Responsibilities:
Monitor and analyze affiliate performance to measure affiliate effectiveness.
Identify and cultivate top performers and develop incentive programs to reward critical partners.
Create monthly promotions and...
Our client in sunny Lisbon is looking for a Turkish speaking Customer Service Agent. Please find below the main duties and requirements: Responsibilities:
Establish an efficient, courteous and personalized contact with customers by phone, in Turkish.
Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role.
Being multitasking and adapting to a very dynamic environment.
Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance.
Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals.
Establish and maintain effective collaboration with client’s partners.
Be able to maintain a constructive state of mind even in difficult situations.
Requirements:
Fluency in written and spoken Turkish and English.
Customer...
Apr 09, 2020
Full time
Our client in sunny Lisbon is looking for a Turkish speaking Customer Service Agent. Please find below the main duties and requirements: Responsibilities:
Establish an efficient, courteous and personalized contact with customers by phone, in Turkish.
Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role.
Being multitasking and adapting to a very dynamic environment.
Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance.
Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals.
Establish and maintain effective collaboration with client’s partners.
Be able to maintain a constructive state of mind even in difficult situations.
Requirements:
Fluency in written and spoken Turkish and English.
Customer...
Our iGaming client is looking for a Turkish Speaking Customer Service Agent to join their dynamic team in Malta. Responsibilities:
Helping internal and external customers
Contacting other departments when there is an issue to be solved
Keeping customer request queues as low as possible
Customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations)
Handling customer request queues assigned accordingly to workload
Having a high knowledge of products offered by the company
Attending team meetings and activities
Taking over in the absence of the team leader
Key Relationships:
Internal Customer Service, Payments & Fraud, Marketing, CRM / VIP
Management
External Casino Support, Bookmakers
Decision Making Authority
Escalate issues to the Head of Department
Requirements:
English at a proficient level
Turkish at a native level
Ideally at least 1 year of experience within a similar role...
Apr 09, 2020
Full time
Our iGaming client is looking for a Turkish Speaking Customer Service Agent to join their dynamic team in Malta. Responsibilities:
Helping internal and external customers
Contacting other departments when there is an issue to be solved
Keeping customer request queues as low as possible
Customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations)
Handling customer request queues assigned accordingly to workload
Having a high knowledge of products offered by the company
Attending team meetings and activities
Taking over in the absence of the team leader
Key Relationships:
Internal Customer Service, Payments & Fraud, Marketing, CRM / VIP
Management
External Casino Support, Bookmakers
Decision Making Authority
Escalate issues to the Head of Department
Requirements:
English at a proficient level
Turkish at a native level
Ideally at least 1 year of experience within a similar role...
Our client in sunny Lisbon is looking for a Turkish speaking Customer Service Agent. Please find below the main duties and requirements:
Responsibilities: • Establish an efficient, courteous and personalized contact with customers by phone, in Turkish. • Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. • Being multitasking and adapting to a very dynamic environment. • Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. • Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. • Establish and maintain effective collaboration with client’s partners. • Be able to maintain a constructive state of mind even in difficult situations.
Requirements: • Fluency in written and spoken Turkish and English. • Customer...
Apr 01, 2020
Full time
Our client in sunny Lisbon is looking for a Turkish speaking Customer Service Agent. Please find below the main duties and requirements:
Responsibilities: • Establish an efficient, courteous and personalized contact with customers by phone, in Turkish. • Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. • Being multitasking and adapting to a very dynamic environment. • Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. • Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. • Establish and maintain effective collaboration with client’s partners. • Be able to maintain a constructive state of mind even in difficult situations.
Requirements: • Fluency in written and spoken Turkish and English. • Customer...
Job description:
Helping internal and external customers,
Contacting other departments when there is an issue to be solved,
Keeping customer request queues as low as possible,
Customer research (bonuses, deposits, transactions, betting slips, documents, bet
calculations)
Handling customer request queues assigned accordingly to workload,
Having a high knowledge of products offered by the company,
Attending team meetings and activities
Taking over in the absence of the team leader
Key Relationships:
Internal Customer Service, Payments & Fraud, Marketing, CRM / VIP
Management
External Casino Support, Bookmakers
Decision Making Authority
Escalate issues to the Head of Department
Requirements:
Level of education Graduation of high school or post-secondary school
Work Experience preferably at least one year
Qualifications n/a
Skills strong communication skills; knowledge of Internet related software
Experience n/a...
Nov 19, 2019
Full time
Job description:
Helping internal and external customers,
Contacting other departments when there is an issue to be solved,
Keeping customer request queues as low as possible,
Customer research (bonuses, deposits, transactions, betting slips, documents, bet
calculations)
Handling customer request queues assigned accordingly to workload,
Having a high knowledge of products offered by the company,
Attending team meetings and activities
Taking over in the absence of the team leader
Key Relationships:
Internal Customer Service, Payments & Fraud, Marketing, CRM / VIP
Management
External Casino Support, Bookmakers
Decision Making Authority
Escalate issues to the Head of Department
Requirements:
Level of education Graduation of high school or post-secondary school
Work Experience preferably at least one year
Qualifications n/a
Skills strong communication skills; knowledge of Internet related software
Experience n/a...
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