26 Responsible Gaming Jobs jobs

As an AML and Responsible gaming specialist for our iGaming client in Malta, you will be monitoring customer accounts for patterns or discrepancies outlined in set matrices and take proactive actions to ensure customer safety and regulation compliance. You have a good attitude towards people, and you work efficiently alone as well as within a team. You’re eager to learn and have a great sense of responsibility. Work ethic is of the utmost importance to you and you strive to excel in your work. Key Responsibilities: •             Review customer accounts from AML/RG perspective •             Review and monitor work of AML & RG Officers (QA) providing reports on related KPI •             Escalation point of contact for any questions and issues relating to AML and Responsible Gambling •             Verification that AML and RG product specifications are consistent with the regulatory requirements for all target jurisdictions •             Development and...

JAVA Developer  Gibraltar - RELOCATION PACKAGES AVAILABLE  Salary Up to 60,000 EUROS COMPLETELY REMOTE INTERVIEW PROCESS I am very proud to be partnered with one of the leading Tech Driven, financial establishments who are eagerly searching for a strong JAVA Developer to join their offices located in Gibraltar. My client is offering relocation packages so if you fancy walking along beaches on your lunch breaks, in very satisfactory degrees of heat then this is the opportunity for you. You will integrate into a smoothly functional Agile team where you will own certain new features and will carry them through from inception to production and be fundamental in decision making and airing new ideas to impact the team. Key Requirements: 3+ years of professional development experience in java (preferably java 8). Experience with spring-boot. Experience in service-oriented architecture. Problem solver and passionate about delivering high quality software....

We are seeking to recruit a Responsible Gaming Manager, to join the growing team in Malta of a leading iGaming company. If you are passionate about AML, Social Responsibility and Player Protection, we at Ceek would love to hear from you! What is expected of you? Support the Compliance Director in the development and implementation of the company’s AML, Social Responsibility and player protection strategy and ensure compliance with the licencing objectives Assist in the preparation of all documents relating to AML, Social responsibility and player protection including terms and conditions, materials for customers and procedures for staff Provide strategic insights via regular high-quality reporting to the management team and key stakeholders Take responsibility for the overarching player protection element of the compliance programme and  act as an ambassador to the player protection programme Review and help draft internal policies...

Responsible Gaming Manager Position:  Permanent Salary: € - Competitive Location:  Central Job ID: 01626 Share This Job       APPLY FOR THIS JOB  https://ceek.com.mt/job/responsible-gaming-manager/ Required Skills:  Compliance Job Description We are seeking to recruit a Responsible Gaming Manager, to join the growing team in Malta of a leading iGaming company. If you are passionate about AML, Social Responsibility and Player Protection, we at Ceek would love to hear from you! What is expected of you? Support the Compliance Director in the development and implementation of the company’s AML, Social Responsibility and player protection strategy and ensure compliance with the licencing objectives Assist in the preparation of all documents relating to AML, Social responsibility and player protection including terms and conditions, materials for...

Are you the next Customer Service Team Leader for our German team?    Main responsibilities: Support our German team and internal goals to provide a professional and competitive service to online customers (email and chat) A leader who can coach and develop the team  Support the team to develop targets, objectives and goals Act as a point of escalation for queries and complaints  Carry out performance reviews, providing support to all direct reports    Requirements: Fluent in German and English  At least 1 years' experience in a team leader or managerial position is a MUST Previous customer service/sales experience in iGaming would be a bonus People management experience essential - able to train and coach a team Excellent communication and interpersonal skills Leadership ability Positive character

Are you the next Customer Service Team Leader for our German team?    Main responsibilities: Support our German team and internal goals to provide a professional and competitive service to online customers (email and chat) A leader who can coach and develop the team  Support the team to develop targets, objectives and goals Act as a point of escalation for queries and complaints  Carry out performance reviews, providing support to all direct reports    Requirements: Fluent in German and English  At least 1 years' experience in a team leader or managerial position is a MUST Previous customer service/sales experience in iGaming would be a bonus People management experience essential - able to train and coach a team Excellent communication and interpersonal skills Outstanding communication skills Leadership ability Positive character

On behalf of our client we are looking for a Responsible Gaming Agent to work in sunny Malta. Malta offers a rich Mediterranean lifestyle, as well as having a vibrant night life to match. The job is an excellent opportunity to experience everything Malta has to offer. Key Responsibilities : Review customer accounts from an RG perspective Review and monitor work of AML & RG Officers (QA) providing reports on related KPI Escalation point of contact for any questions and issues relating to AML and Responsible Gambling Participate in training staff involved in AML and RG policies and processes in accordance with best practice and industry requirements Verification that AML and RG product specifications are consistent with the regulatory requirements for all target jurisdictions Development and maintenance of effective Anti-Money Laundering and Responsible Gambling policies and practices Identify innovative changes to the process to increase efficiency...

This is one of the most important jobs in the market! The future is all about RESPONSIBLE GAMING   Our company is looking for a Danish speaking Responsible Gaming Analyst. As a RG analyst you will be responsible for safeguarding both players and the business. You will liaise with customers by email, chat or phone to ensure a responsible gaming experience: You will: Analyse risk-scoring reports to identify potential addictive behaviour Contact players who are at risk to provide support according to internal policies and procedures Make additional checks, self-exclusion and account blocking Monitor escalated player registrations to prevent and avoid underage gambling Monitor escalated self-excluded players to assess risk and refund eligible players Adopt a solution-focused approach to assist vulnerable players Recommend changes and/or amendments to Responsible Gaming operational activities and processes Work closely with the Responsible Gaming Manager to...

SRGEurope is looking for  Responsible Gaming Representatives  to ensure company social responsibility policies and all relevant regulatory requirements are maintained. We are looking for candidates who have previous Responsible Gaming experience, strong communication skills and excellent organisational and prioritisation skills. Responsible Gaming Representatives responsibilities: Day-to-day handling of the Observer (pro-active RG tracking tool to identify players exhibiting behaviour that may indicate a gambling problem) including activity analysis, basic source of funds/AML checks, call/email correspondence. Monitoring of various Responsible Gaming processes and procedures with the help of daily reports. Reviewing/amending manuals and existing procedures, as related to Responsible Gaming and compliance in all regulated markets. Handling of escalated/difficult queries and complaints as required to investigate and determine the most appropriate action...

Well known casino operator is looking to add a Danish speaking Responsible Gaming Analyst to their growing team in Malta.   We are looking for a Danish speaking Responsible Gaming (RG) Analyst who will be responsible for safeguarding our players and the business. The RG Analyst will liaise with customers by email or phone to ensure a responsible gaming experience whilst continuously improving our responsible gaming operation.    Responsibilities: Analyse risk-scoring reports to identify potential addictive behaviour, contact players who are at risk by phone or email and provide support according to internal polices and procedures in relation to additional checks, self-exclusion and account blocking Monitor escalated player registrations to prevent and avoid underage gambling Monitor escalated self-excluded players to assess risk and refund eligible players Monitor and review follow-up case reports on a daily, weekly and monthly basis...

Well known casino operator is looking to add a Responsible Gaming Analyst to their growing team in Malta.   We are looking for an RG analyst who will be responsible for safeguarding our players and the business. The RG Analyst will liaise with customers by email or phone to ensure a responsible gaming experience whilst continuously improving our responsible gaming operation.    Responsibilities: Analyse risk-scoring reports to identify potential addictive behaviour, contact players who are at risk by phone or email and provide support according to internal polices and procedures in relation to additional checks, self-exclusion and account blocking Monitor escalated player registrations to prevent and avoid underage gambling Monitor escalated self-excluded players to assess risk and refund eligible players Monitor and review follow-up case reports on a daily, weekly and monthly basis Escalate complex cases with recommendations to...

Our client is expanding their operation to new markets and they are looking for a Responsible Gambling Officer to join their Malta office.   Responsibilities: Ensure Responsible Gaming is an integral part of the daily operations in everything, from customer service to marketing and technical enhancements, Take ownership of strategies, procedures and driving different projects relating to Responsible Gaming, Ensure and uphold full compliance with all relevant licensing authorities (the most emphasis on the UK market), Promote awareness of Responsible Gaming issues throughout the organisation and liaise with various teams in order to resolve and settle any issues that may arise, Proactively prevent gaming addiction along with offering the very best service/tools to our customers in line with company commitment towards Responsible Gaming, Oversee the operations of the Responsible Gaming team, Ensure escalations from other departments are dealt with...

Role Summary As a Responsible Gaming Specialist you will be monitoring customer accounts for patterns or discrepancies outlined in set matrices and take proactive actions to ensure customer safety and regulation compliance. Our iGaming client is looking for someone who has a good attitude towards people, and who can work efficiently alone as well as within a team. You should be eager to learn and have a great sense of responsibility. Work ethic is of the utmost importance to you and you strive to excel in your work. Key Responsibilities : Review customer accounts from an RG perspective Review and monitor work of AML & RG Officers (QA) providing reports on related KPI Escalation point of contact for any questions and issues relating to AML and Responsible Gambling Participate in training staff involved in AML and RG policies and processes in accordance with best practice and industry requirements Verification that AML and RG product specifications...

Role Summary As a Responsible gaming specialist you will be monitoring customer accounts for patterns or discrepancies outlined in set matrices and take proactive actions to ensure customer safety and regulation compliance. You have a good attitude towards people, and you work efficiently alone as well as within a team. You’re eager to learn and have a great sense of responsibility. Work ethic is of the utmost importance to you and you strive to excel in your work. Key Responsibilities : Review customer accounts from an   RG perspective Review and monitor work of   AML & RG Officers (QA)   providing reports on related KPI Escalation point of contact for any questions and issues relating to   AML and Responsible Gambling Participate in training staff involved in AML and RG policies and processes in accordance with best practice and industry requirements Verification that AML and RG product specifications are consistent with the regulatory...

RESPONSIBLE GAMBLING SPECIALIST Malta Role Summary As a Responsible gaming specialist you will be monitoring customer accounts for patterns or discrepancies outlined in set matrices and take proactive actions to ensure customer safety and regulation compliance. You have a good attitude towards people, and you work efficiently alone as well as within a team. You’re eager to learn and have a great sense of responsibility. Work ethic is of the utmost importance to you and you strive to excel in your work. Key Responsibilities: Review customer accounts from an RG perspective Review and monitor work of AML & RG Officers (QA) providing reports on related KPI Escalation point of contact for any questions and issues relating to AML and Responsible Gambling Participate in training staff involved in AML and RG policies and processes in accordance with best practice and industry requirements Verification that AML and RG product specifications are consistent with the regulatory...

Role Summary As a Responsible gaming specialist you will be monitoring customer accounts for patterns or discrepancies outlined in set matrices and take proactive actions to ensure customer safety and regulation compliance. You have a good attitude towards people, and you work efficiently alone as well as within a team. You’re eager to learn and have a great sense of responsibility. Work ethic is of the utmost importance to you and you strive to excel in your work. Key Responsibilities : Review customer accounts from an RG perspective Review and monitor work of AML & RG Officers (QA) providing reports on related KPI Escalation point of contact for any questions and issues relating to AML and Responsible Gambling Participate in training staff involved in AML and RG policies and processes in accordance with best practice and industry requirements Verification that AML and RG product specifications are consistent with the regulatory requirements for...

Role Summary As a Responsible gaming specialist you will be monitoring customer accounts for patterns or discrepancies outlined in set matrices and take proactive actions to ensure customer safety and regulation compliance. You have a good attitude towards people, and you work efficiently alone as well as within a team. You’re eager to learn and have a great sense of responsibility. Work ethic is of the utmost importance to you and you strive to excel in your work. Key Responsibilities : Review customer accounts from an   RG perspective Review and monitor work of   AML & RG Officers (QA)   providing reports on related KPI Escalation point of contact for any questions and issues relating to   AML and Responsible Gambling Participate in training staff involved in AML and RG policies and processes in accordance with best practice and industry requirements Verification that AML and RG product specifications are consistent with the regulatory...