OPERATIONS EXECUTIVE Our client an online Payments gateway is looking to hire an Operations Executive. This person will be leading the Operations team and reporting directly to the Head of Operations. The Operations Executive shall be responsible for the following tasks:
Working out processes and workflows for the Company operations; Drafting internal documents, like procedures and instructions; Strong skills in conducting financial reconciliations, settlements and knowledge of billing processes; Conducting general operational duties including reporting, key-in of setups and configurations on operational systems, communication with clients and business partners; Close collaboration with the IT department to ensure Company IT security and data protection measures; Assist with the research, requirements gathering, acceptance testing, implementation, and monitoring of new solutions, including regulatory requirements’ review; Assistance during internal and external audits;...
May 21, 2020
Full time
OPERATIONS EXECUTIVE Our client an online Payments gateway is looking to hire an Operations Executive. This person will be leading the Operations team and reporting directly to the Head of Operations. The Operations Executive shall be responsible for the following tasks:
Working out processes and workflows for the Company operations; Drafting internal documents, like procedures and instructions; Strong skills in conducting financial reconciliations, settlements and knowledge of billing processes; Conducting general operational duties including reporting, key-in of setups and configurations on operational systems, communication with clients and business partners; Close collaboration with the IT department to ensure Company IT security and data protection measures; Assist with the research, requirements gathering, acceptance testing, implementation, and monitoring of new solutions, including regulatory requirements’ review; Assistance during internal and external audits;...
Due to continuous expansion we currently seek for a dynamic individual to assume the role of Head of Back Office.
Duties and Responsibilities
• Supervising the back-office team regarding the opening of trading accounts quality check, process and customer support.
• Responsible for monitoring all client funds (Deposits & Withdrawals)
• Be able to lead the customer’s onboarding process
• Responsible for KYC verification for potential and existing clients
• Responsible for recruitment, training, assign, schedule, coach, counsel and employees’ discipline
• Implement Operations protocols, productivity, quality and customer-service standards, complete audits and supporting team managers daily inquires and problems.
• Identify and address problems and opportunities for the company.
• Support on regulation requirements determined by compliance officer
Key Requirements
• Bachelor’s Degree in...
May 18, 2020
Full time
Due to continuous expansion we currently seek for a dynamic individual to assume the role of Head of Back Office.
Duties and Responsibilities
• Supervising the back-office team regarding the opening of trading accounts quality check, process and customer support.
• Responsible for monitoring all client funds (Deposits & Withdrawals)
• Be able to lead the customer’s onboarding process
• Responsible for KYC verification for potential and existing clients
• Responsible for recruitment, training, assign, schedule, coach, counsel and employees’ discipline
• Implement Operations protocols, productivity, quality and customer-service standards, complete audits and supporting team managers daily inquires and problems.
• Identify and address problems and opportunities for the company.
• Support on regulation requirements determined by compliance officer
Key Requirements
• Bachelor’s Degree in...
Our Client is looking for an Operations Officer looking to join their new and exciting fast growing payments company.
As an Operation Officer you will be responsible for administration function within the company such as process improvement, identifying various compliance issues for example.
Key Job Responsibilities
Process all inward and outward payment instructions/card transactions in a timely and accurate manner
Troubleshoot card and payment processing issues
Resolve problems encountered with reconciliations
Closely monitor outstanding payments and liaise with counterparty banks
Reconcile ordered and received cards issued by the company
Oversee card packaging and delivery
Maintenance and monitoring of card products inventory
Aid in cards and payments fraud monitoring
Take initiative to identify and recommend process improvement opportunities
Other general operational duties assigned by management
Work in a changing environment where...
Apr 07, 2020
Full time
Our Client is looking for an Operations Officer looking to join their new and exciting fast growing payments company.
As an Operation Officer you will be responsible for administration function within the company such as process improvement, identifying various compliance issues for example.
Key Job Responsibilities
Process all inward and outward payment instructions/card transactions in a timely and accurate manner
Troubleshoot card and payment processing issues
Resolve problems encountered with reconciliations
Closely monitor outstanding payments and liaise with counterparty banks
Reconcile ordered and received cards issued by the company
Oversee card packaging and delivery
Maintenance and monitoring of card products inventory
Aid in cards and payments fraud monitoring
Take initiative to identify and recommend process improvement opportunities
Other general operational duties assigned by management
Work in a changing environment where...
Overview
Our Client is looking for an Operations Officer looking to join their new and exciting fast growing payments company.
As an Operation Officer you will be responsible for administration function within the company such as process improvement, identifying various compliance issues for example.
Key Job Responsibilities
Process all inward and outward payment instructions/card transactions in a timely and accurate manner
Troubleshoot card and payment processing issues
Resolve problems encountered with reconciliations
Closely monitor outstanding payments and liaise with counterparty banks
Reconcile ordered and received cards issued by the company
Oversee card packaging and delivery
Maintenance and monitoring of card products inventory
Aid in cards and payments fraud monitoring
Take initiative to identify and recommend process improvement opportunities
Other general operational duties assigned by management
Work in a changing environment where...
Apr 07, 2020
Full time
Overview
Our Client is looking for an Operations Officer looking to join their new and exciting fast growing payments company.
As an Operation Officer you will be responsible for administration function within the company such as process improvement, identifying various compliance issues for example.
Key Job Responsibilities
Process all inward and outward payment instructions/card transactions in a timely and accurate manner
Troubleshoot card and payment processing issues
Resolve problems encountered with reconciliations
Closely monitor outstanding payments and liaise with counterparty banks
Reconcile ordered and received cards issued by the company
Oversee card packaging and delivery
Maintenance and monitoring of card products inventory
Aid in cards and payments fraud monitoring
Take initiative to identify and recommend process improvement opportunities
Other general operational duties assigned by management
Work in a changing environment where...
The Site Operations Engineer in the Technical Operations department is responsible to maintain, support and improve the infrastructure required for a DevOps culture. The engineer will be part of the team driving the DevOps processes and collaboration between product management, software engineering, and operations. The role falls under the Technical Operations department, which is responsible for the provisioning, configuration, operation and maintenance of the company’s infrastructure and systems. These systems include highly available and scalable production Java based web applications, as well as Staging, QA and development environments and tools. Apart from the existing proprietary and ancillary systems, the company is is building the next-generation micro-service platform, with fully automated release and deployment cycles, making use of hybrid-cloud infrastructure. The site operations engineer will be part of the team managing all systems and migrating services to new...
Mar 26, 2020
Full time
The Site Operations Engineer in the Technical Operations department is responsible to maintain, support and improve the infrastructure required for a DevOps culture. The engineer will be part of the team driving the DevOps processes and collaboration between product management, software engineering, and operations. The role falls under the Technical Operations department, which is responsible for the provisioning, configuration, operation and maintenance of the company’s infrastructure and systems. These systems include highly available and scalable production Java based web applications, as well as Staging, QA and development environments and tools. Apart from the existing proprietary and ancillary systems, the company is is building the next-generation micro-service platform, with fully automated release and deployment cycles, making use of hybrid-cloud infrastructure. The site operations engineer will be part of the team managing all systems and migrating services to new...
Initiate International
Manila, Metro Manila, Philippines
We have a great job opportunity for an Operations Manager to join a gaming company in Manila, Philippines . You will be responsible for all operational functions within the company. If you have experience working in the online gaming industry, we would love to hear from you!
Your key job responsibilities as the Operations Manager in Manila, Philippines will include:
Responsible for online and offline promotion planning and execution of all games, and in-depth analysis of the results
Analyze the players’ behavior and make adjustment for products
Analyzing market operation status, and submitting feasibility analysis report with reasonable suggestions and adjustments
Responsible for the promotion updates and Supervise game activities and other affairs in the operation regarding all the game related activities
Responsible for collecting customer service related data, and training VIP customer service and improving the performance of...
May 22, 2020
Full time
We have a great job opportunity for an Operations Manager to join a gaming company in Manila, Philippines . You will be responsible for all operational functions within the company. If you have experience working in the online gaming industry, we would love to hear from you!
Your key job responsibilities as the Operations Manager in Manila, Philippines will include:
Responsible for online and offline promotion planning and execution of all games, and in-depth analysis of the results
Analyze the players’ behavior and make adjustment for products
Analyzing market operation status, and submitting feasibility analysis report with reasonable suggestions and adjustments
Responsible for the promotion updates and Supervise game activities and other affairs in the operation regarding all the game related activities
Responsible for collecting customer service related data, and training VIP customer service and improving the performance of...
A gaming company have an exciting job opportunity for a Network Operations Center Engineer to join their team in Cape Town . You will administer the Online Gaming platform and monitor and report on a 24×7 basis. If you have previous experience in a Technical Support or a similar role, this job could be perfect for you!
Your key job responsibilities as the Network Operations Center Engineer in Cape Town will include:
24×7 proactive monitoring and support of the live and pre-production infrastructure
Investigate and react to any live issues that might arise
Prepare and take part in the periodic release of new software
Act as an escalation point for issues flagged by customer support
Partake in the design and implementation of new setups
Requirements for this Network Operations Center Engineer job in Cape Town :
Previous experience in a Technical Support or similar role
Good communicator with a natural aptitude for...
May 04, 2020
Full time
A gaming company have an exciting job opportunity for a Network Operations Center Engineer to join their team in Cape Town . You will administer the Online Gaming platform and monitor and report on a 24×7 basis. If you have previous experience in a Technical Support or a similar role, this job could be perfect for you!
Your key job responsibilities as the Network Operations Center Engineer in Cape Town will include:
24×7 proactive monitoring and support of the live and pre-production infrastructure
Investigate and react to any live issues that might arise
Prepare and take part in the periodic release of new software
Act as an escalation point for issues flagged by customer support
Partake in the design and implementation of new setups
Requirements for this Network Operations Center Engineer job in Cape Town :
Previous experience in a Technical Support or similar role
Good communicator with a natural aptitude for...
Are you a proactive individual with a flair for customer service?
Then we would like to hear from you!
GCS Recruitment is searching for a Junior Operations Executive to work with one of the leading retail companies in Malta.
Responsibilities:
Processing of invoices and purchase orders
Managing incoming calls and handling correspondence
Responding to customer support-related questions and handling after-sales requests
Liaising with the retail management team, ensuring the stock system is updated with healthy stock levels
Assisting the marketing team with website and e-commerce platform related tasks
Organising customer e-commerce orders on a daily basis
Supporting the management team with generating and updating required reports
Assisting the accounts team with day-to-day accounts postings
Handling general office administration duties, ensuring that all tasks are maintained
Other duties as assigned by the Management
Requirements:
A Master’s...
Apr 13, 2020
Full time
Are you a proactive individual with a flair for customer service?
Then we would like to hear from you!
GCS Recruitment is searching for a Junior Operations Executive to work with one of the leading retail companies in Malta.
Responsibilities:
Processing of invoices and purchase orders
Managing incoming calls and handling correspondence
Responding to customer support-related questions and handling after-sales requests
Liaising with the retail management team, ensuring the stock system is updated with healthy stock levels
Assisting the marketing team with website and e-commerce platform related tasks
Organising customer e-commerce orders on a daily basis
Supporting the management team with generating and updating required reports
Assisting the accounts team with day-to-day accounts postings
Handling general office administration duties, ensuring that all tasks are maintained
Other duties as assigned by the Management
Requirements:
A Master’s...
We are looking for a Operations Manager, on behalf of our client. If you are a self-driven and hard worker, consider applying to further your career or take a new step in your chosen career path!
Main Duties & Responsibilities:
Provide leadership for the operations department consisting of the following teams: Payments, Fraud Prevention, and Customer Service
Represent the needs of the customers in internal decision making and provide feedback to the company regarding services failures or customer concerns.
Create a high performing customer centric culture.
Responsible for the day to day management of department to ensure the department meets its, operating (CS, KYC, AML payment and risk management) and productivity performance objectives
Create a team that is expert on all our products, offerings and games, delivering in accordance with company policies, procedures.
Achieve a first-class customer experience by embedding quality and service standards,...
Apr 13, 2020
Full time
We are looking for a Operations Manager, on behalf of our client. If you are a self-driven and hard worker, consider applying to further your career or take a new step in your chosen career path!
Main Duties & Responsibilities:
Provide leadership for the operations department consisting of the following teams: Payments, Fraud Prevention, and Customer Service
Represent the needs of the customers in internal decision making and provide feedback to the company regarding services failures or customer concerns.
Create a high performing customer centric culture.
Responsible for the day to day management of department to ensure the department meets its, operating (CS, KYC, AML payment and risk management) and productivity performance objectives
Create a team that is expert on all our products, offerings and games, delivering in accordance with company policies, procedures.
Achieve a first-class customer experience by embedding quality and service standards,...
On behalf of our client, we are looking for a Head of Operations . This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities: Reporting directly to the CEO, the Head of Operations shall be responsible for the following tasks:
Managing and overseeing the day-to-day operations of the processes in a prescribed regulatory environment across multiple jurisdictions (including but not limited to the onboarding and continuous monitoring of clients);
Drafting, implementing and overseeing procedures and processes in company’s business lines;
Responsible for the timely delivery and maintenance of the company’s business lines to the customer (B2B & B2C)
Ensuring that the customer experience is and remains consistent, integral and satisfactory throughout the relationship;
Challenging and seeking opportunities to increase efficiencies;
Responsible for the management of operational risks, including fraud and IT-related...
Apr 13, 2020
Full time
On behalf of our client, we are looking for a Head of Operations . This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities: Reporting directly to the CEO, the Head of Operations shall be responsible for the following tasks:
Managing and overseeing the day-to-day operations of the processes in a prescribed regulatory environment across multiple jurisdictions (including but not limited to the onboarding and continuous monitoring of clients);
Drafting, implementing and overseeing procedures and processes in company’s business lines;
Responsible for the timely delivery and maintenance of the company’s business lines to the customer (B2B & B2C)
Ensuring that the customer experience is and remains consistent, integral and satisfactory throughout the relationship;
Challenging and seeking opportunities to increase efficiencies;
Responsible for the management of operational risks, including fraud and IT-related...
An international tech company is seeking to recruit a Sales Operations Coordinator to join their dynamic team. If you have a passion for IT and Security and have an affinity for being a mentor within a fast-paced sales environment, then we want to hear from you!
What is expected of you?
General sales floor operational functions.
Report requirements to analyse Sales Team KPIs / metrics
Create and maintain a global sales lead allocation process
Provide recommendations and act based on strategic objectives on forecast or performance metrics
Create and maintain documentation on sales processes, policies, and relevant sales training materials
Assist with onboarding new sales talent
Work towards measurable sales targets with the Sales Team
Work with Management and Finance to develop sales incentive programs, commission plans and maintaining these.
Assist with Salesforce administration and project prioritisation
What are you expected to bring?
An...
Apr 13, 2020
Full time
An international tech company is seeking to recruit a Sales Operations Coordinator to join their dynamic team. If you have a passion for IT and Security and have an affinity for being a mentor within a fast-paced sales environment, then we want to hear from you!
What is expected of you?
General sales floor operational functions.
Report requirements to analyse Sales Team KPIs / metrics
Create and maintain a global sales lead allocation process
Provide recommendations and act based on strategic objectives on forecast or performance metrics
Create and maintain documentation on sales processes, policies, and relevant sales training materials
Assist with onboarding new sales talent
Work towards measurable sales targets with the Sales Team
Work with Management and Finance to develop sales incentive programs, commission plans and maintaining these.
Assist with Salesforce administration and project prioritisation
What are you expected to bring?
An...
ÄLSKAR DU ATT STÅ FRAMFÖR KAMERAN? VILL DU LEDA ROLIGA OCH INTERAKTIVA SPEL ONLINE? KÄNNS TANKEN PÅ ATT LEVA I MEDELHAVSKLIMAT MED FAST ANSTÄLLNING OCH LÖN I SVENSKA NIVÅER KITTLANDE? LÄS VIDARE!
Hur är en dag på jobbet?
Företaget ligger ett stenkast från Maltas internationella flygplats. När du stiger in i den nybyggda och moderna byggnaden välkomnas du av kollegor från hela världen. Efter att du passerat receptionen scannar en läsare av ditt fingeravtryck och så släpps du in genom slussen och framför dig tornar den stora högteknologiska studion upp sig.
I studion (som påminner mycket om en tv-studio) finns det många olika avdelningar där olika företag har sina reserverade områden. Företag som Betsson , Unibet och Pokerstars har alla sina områden som är s.k. ”brandade” för dem. I dessa finns spelbord såsom Black Jack, Texas Hold’em samt roulett där svenska och spelvärdar från hela Europa sköter spelen för företagens kunder som loggar in via exempelvis betsson.se...
Apr 13, 2020
ÄLSKAR DU ATT STÅ FRAMFÖR KAMERAN? VILL DU LEDA ROLIGA OCH INTERAKTIVA SPEL ONLINE? KÄNNS TANKEN PÅ ATT LEVA I MEDELHAVSKLIMAT MED FAST ANSTÄLLNING OCH LÖN I SVENSKA NIVÅER KITTLANDE? LÄS VIDARE!
Hur är en dag på jobbet?
Företaget ligger ett stenkast från Maltas internationella flygplats. När du stiger in i den nybyggda och moderna byggnaden välkomnas du av kollegor från hela världen. Efter att du passerat receptionen scannar en läsare av ditt fingeravtryck och så släpps du in genom slussen och framför dig tornar den stora högteknologiska studion upp sig.
I studion (som påminner mycket om en tv-studio) finns det många olika avdelningar där olika företag har sina reserverade områden. Företag som Betsson , Unibet och Pokerstars har alla sina områden som är s.k. ”brandade” för dem. I dessa finns spelbord såsom Black Jack, Texas Hold’em samt roulett där svenska och spelvärdar från hela Europa sköter spelen för företagens kunder som loggar in via exempelvis betsson.se...
Are you a Head of Operations looking for a new challenge? We may have the perfect opportunity for you! A gaming company has a great job opportunity for you to join their team in Cape Town . This role is to provide the thought leadership in committing to the continuous improvement and management of these departments to the optimal advantage of the shared customer services base. Does this sound like challenge you’ve been looking for? Keep reading!
Your key job responsibilities as the Head of Operations in Cape Town will include:
Ensure that the customer operations teams provide the best possible experience for customers across their portfolio of brands
Ensure the fraud operations teams provide the most effective monitoring and prevention of fraud across their brands
Provide strategic direction and planning for the customer support and fraud teams in South Africa
Work with the Director of...
Apr 13, 2020
Full time
Are you a Head of Operations looking for a new challenge? We may have the perfect opportunity for you! A gaming company has a great job opportunity for you to join their team in Cape Town . This role is to provide the thought leadership in committing to the continuous improvement and management of these departments to the optimal advantage of the shared customer services base. Does this sound like challenge you’ve been looking for? Keep reading!
Your key job responsibilities as the Head of Operations in Cape Town will include:
Ensure that the customer operations teams provide the best possible experience for customers across their portfolio of brands
Ensure the fraud operations teams provide the most effective monitoring and prevention of fraud across their brands
Provide strategic direction and planning for the customer support and fraud teams in South Africa
Work with the Director of...
Would you like to work for an amazing gaming company based in Russia ? We have the perfect job opportunity for you! A gaming company has a great job opportunity for a Vice President of Table Games to join their team. You will be responsible for the coordination, administration, and direction of table games operations. The strategic vision for the department and provide leadership and planning for budgets, revenue management, guest service and staffing.
Your key job responsibilities as the Vice President of Table Games in Russia will include:
Regularly reports to the Chief Operating Officer any operational, customer, or employee problems of the department.
Plans and establishes operational goals, marketing strategies, and budgets to support revenue and maximise profit margins.
Develops the department fiscal year budget, capital expenditures for the upcoming year and staffing equivalents...
Apr 13, 2020
Full time
Would you like to work for an amazing gaming company based in Russia ? We have the perfect job opportunity for you! A gaming company has a great job opportunity for a Vice President of Table Games to join their team. You will be responsible for the coordination, administration, and direction of table games operations. The strategic vision for the department and provide leadership and planning for budgets, revenue management, guest service and staffing.
Your key job responsibilities as the Vice President of Table Games in Russia will include:
Regularly reports to the Chief Operating Officer any operational, customer, or employee problems of the department.
Plans and establishes operational goals, marketing strategies, and budgets to support revenue and maximise profit margins.
Develops the department fiscal year budget, capital expenditures for the upcoming year and staffing equivalents...
On behalf of our client, we are looking for a Technical Operations Manager. This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities
You’ll work hand in hand with the Marketing team, the Operations (CS, P&F etc), support them on daily basis and be the Technical lead on new projects.
To learn the product, platform, processes, systems and back-offices inside out
Day-to-day support activities
Act as second-line support for all verticals
Escalate bugs and manage incidents with third parties
Monitor and support automated import/export processes
Drive internal process improvements across multiple teams and functions
Technical lead on new projects
Steer new projects in the right direction
Develop and manage end-to-end project plans and ensure on-time delivery
Highlight dependencies and clear blockers
Requirements
Experience in iGaming is a must
Hands-on technical mind-set...
Apr 13, 2020
Full time
On behalf of our client, we are looking for a Technical Operations Manager. This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities
You’ll work hand in hand with the Marketing team, the Operations (CS, P&F etc), support them on daily basis and be the Technical lead on new projects.
To learn the product, platform, processes, systems and back-offices inside out
Day-to-day support activities
Act as second-line support for all verticals
Escalate bugs and manage incidents with third parties
Monitor and support automated import/export processes
Drive internal process improvements across multiple teams and functions
Technical lead on new projects
Steer new projects in the right direction
Develop and manage end-to-end project plans and ensure on-time delivery
Highlight dependencies and clear blockers
Requirements
Experience in iGaming is a must
Hands-on technical mind-set...
On behalf of our client, we are looking for a Head of Operations . This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities: Reporting directly to the CEO, the Head of Operations shall be responsible for the following tasks:
Managing and overseeing the day-to-day operations of the processes in a prescribed regulatory environment across multiple jurisdictions (including but not limited to the onboarding and continuous monitoring of clients);
Drafting, implementing and overseeing procedures and processes in company’s business lines;
Responsible for the timely delivery and maintenance of the company’s business lines to the customer (B2B & B2C)
Ensuring that the customer experience is and remains consistent, integral and satisfactory throughout the relationship;
Challenging and seeking opportunities to increase efficiencies;
Responsible for the management of operational risks, including fraud and IT-related...
Apr 13, 2020
Full time
On behalf of our client, we are looking for a Head of Operations . This could be an excellent opportunity for you to boost your career or gain more experience!
Responsibilities: Reporting directly to the CEO, the Head of Operations shall be responsible for the following tasks:
Managing and overseeing the day-to-day operations of the processes in a prescribed regulatory environment across multiple jurisdictions (including but not limited to the onboarding and continuous monitoring of clients);
Drafting, implementing and overseeing procedures and processes in company’s business lines;
Responsible for the timely delivery and maintenance of the company’s business lines to the customer (B2B & B2C)
Ensuring that the customer experience is and remains consistent, integral and satisfactory throughout the relationship;
Challenging and seeking opportunities to increase efficiencies;
Responsible for the management of operational risks, including fraud and IT-related...
The Brand Operations Executive will be responsible for the day to day execution and follow up of the operational tasks for the respective markets, through the customers’ whole life-cycle. The Brand Executive plays an instrumental part in the brand campaign execution function, making sure all customer facing material is being planned, set up and delivered on time, with high quality, may it be on site, in emails, sms or through other media. The selected candidate will also be assisting the Brand Manager with the campaign planning for the brand as a whole and will have responsibility for the local campaign setup and execution, as well as follow up on campaign results.
The Brand Operations Executive will be writing copy, request translations (if required) and creatives, ensuring the content on the brand site is always fresh and up-to-date as well as setting up campaigns towards specific target groups, executing and delivering customer communications through all targeted marketing...
Apr 13, 2020
Permanent
The Brand Operations Executive will be responsible for the day to day execution and follow up of the operational tasks for the respective markets, through the customers’ whole life-cycle. The Brand Executive plays an instrumental part in the brand campaign execution function, making sure all customer facing material is being planned, set up and delivered on time, with high quality, may it be on site, in emails, sms or through other media. The selected candidate will also be assisting the Brand Manager with the campaign planning for the brand as a whole and will have responsibility for the local campaign setup and execution, as well as follow up on campaign results.
The Brand Operations Executive will be writing copy, request translations (if required) and creatives, ensuring the content on the brand site is always fresh and up-to-date as well as setting up campaigns towards specific target groups, executing and delivering customer communications through all targeted marketing...
Betshop Operational Manager Brussels, Belgium Our client is a leading provider of turnkey online gaming solutions and powers the most successful gaming operators around the globe. We are looking for a Land based Operations Manager for our business activity in Belgium for our Retail product. The daily work will include training, manage; support and coordinate all the rollout activities of one our biggest clients in Belgium and facilitate communication between shops and technical teams. The candidate needs to be proficient in:
Sportsbetting field.
“Betshop” operations or “retail store” operations or other cash-based business.
Efficient verbal and written communication on e-mail and chat
Documenting requests and issues in clear and concise manner
Spoken French and/or Dutch are mandatory. German optional.
Spoken and written in English.
Driving license and willingness to drive between the shops.
Responsibilities:
Handling customer requests and providing timely...
Apr 13, 2020
Full time
Betshop Operational Manager Brussels, Belgium Our client is a leading provider of turnkey online gaming solutions and powers the most successful gaming operators around the globe. We are looking for a Land based Operations Manager for our business activity in Belgium for our Retail product. The daily work will include training, manage; support and coordinate all the rollout activities of one our biggest clients in Belgium and facilitate communication between shops and technical teams. The candidate needs to be proficient in:
Sportsbetting field.
“Betshop” operations or “retail store” operations or other cash-based business.
Efficient verbal and written communication on e-mail and chat
Documenting requests and issues in clear and concise manner
Spoken French and/or Dutch are mandatory. German optional.
Spoken and written in English.
Driving license and willingness to drive between the shops.
Responsibilities:
Handling customer requests and providing timely...
Gaming Operations Lead | Competitive salary + benefits package | Online Gaming | Gibraltar
SRGEurope has been appointed to recruit a Gaming Operations Lead to join a new exciting Gaming company in Gibraltar. It is an amazing opportunity to be part of an innovative and pioneering company. This is an exciting early opportunity to join a fast-growing team with future career prospects while the company is growing.
Our client is looking for ambitious and talented people who want to build the next big social gaming operator and have an influence in setting up a new business. Competitive salary and excellent benefits are included.
Gaming Operations Lead Responsibilities:
Building the company's operations function from scratch.
Hands-on approach to achieve product launch by end of this year.
Dealing with payment providers and designing relevant payment processes.
Setting up customer support function....
Apr 09, 2020
Full time
Gaming Operations Lead | Competitive salary + benefits package | Online Gaming | Gibraltar
SRGEurope has been appointed to recruit a Gaming Operations Lead to join a new exciting Gaming company in Gibraltar. It is an amazing opportunity to be part of an innovative and pioneering company. This is an exciting early opportunity to join a fast-growing team with future career prospects while the company is growing.
Our client is looking for ambitious and talented people who want to build the next big social gaming operator and have an influence in setting up a new business. Competitive salary and excellent benefits are included.
Gaming Operations Lead Responsibilities:
Building the company's operations function from scratch.
Hands-on approach to achieve product launch by end of this year.
Dealing with payment providers and designing relevant payment processes.
Setting up customer support function....
Operations Officer | Competitive salary | Malta
SRGEurope has been appointed to recruit an experienced Operations Officer to join a high profile payment service provider in Malta. Our client is dynamic, creative, and has an incredibly talented work-force.
Duties:
Troubleshooting card and payment processing issues
Monitoring of outstanding payments and liaising with counterparty banks.
Processing all inward and outward payment instructions/card transactions in a timely and accurate manner.
Reconciling ordered and received cards issued by the company.
Overseeing card packaging and delivery.
Maintenance and monitoring of card products inventory.
Providing assistance in cards and payments fraud monitoring.
Identify and recommend process improvement opportunities.
Working in a changing environment where responsibilities and duties may change frequently....
Apr 09, 2020
Full time
Operations Officer | Competitive salary | Malta
SRGEurope has been appointed to recruit an experienced Operations Officer to join a high profile payment service provider in Malta. Our client is dynamic, creative, and has an incredibly talented work-force.
Duties:
Troubleshooting card and payment processing issues
Monitoring of outstanding payments and liaising with counterparty banks.
Processing all inward and outward payment instructions/card transactions in a timely and accurate manner.
Reconciling ordered and received cards issued by the company.
Overseeing card packaging and delivery.
Maintenance and monitoring of card products inventory.
Providing assistance in cards and payments fraud monitoring.
Identify and recommend process improvement opportunities.
Working in a changing environment where responsibilities and duties may change frequently....
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