53 Operations Jobs jobs

We have an exciting   job   opportunity for an   Operations Manager   to join an international established gaming company in   Sofia, Bulgaria . You will be part of an exciting brand new platform, and will be working with the best! If you have experience in Online   Gaming   operations, we would love to hear from you! Your key   job   responsibilities as the   Operations Manager   in   Sofia, Bulgaria   will include: Plan and direct   gaming   operations across multiple territories, products and platforms Ensure all promotional and operational activity is planned and executed correctly Evaluation of promotional activity to improve ROI, and operational activity to improve efficiency Create and implement anti-fraud, bonus abuse, promotional setup and game content configuration process to minimize risk Manage P&L Create additional reporting and data insight with BI team to improve understanding of product performance and customer behaviour to maximize...

My Gibraltar based client is currently seeking a commercially driven professional to lead the Sportsbook team here and to drive the profitable growth of their digital sportsbook offering. The ideal candidate will be a digital expert with a track record of successful marketing management within sports betting, together with the ambition and smarts to deliver commercial growth in an increasingly challenging landscape. This is a fast-paced and ambitious environment. The Sportsbook Operations Manager will be expected to lead by example, working exceptionally hard at both detailed operational and strategic levels to ensure we reach our goals. They will be a capable people manager and will need to be able to effectively manage and support the development of a small sportsbook team. As a core member of the Gibraltar management team, this person will lead the marketing planning and analysis processes for our online sportsbook. They will develop, maintain and implement strategic...

Company Introduction Our client is a bank. Job Responsibilities and Duties Support the delivery of Operational Risk Framework; Act as the system administrator for the new Operational Risk IT system which amongst other activities; Handling the parametrization and configuration of requests for system enrichments; Participating in user acceptance testing to ensure that new applications and/or system enhancements are released into production as requested, to the right quality and within pre-established project timelines; Investigating data exceptions and system errors to ensure that the Operational Risk IT system is functioning as expected; Supporting end-users in any troubleshooting issues they may encounter, including the creation of customized system reports; Maintaining good rapport with the system vendor, acting as a contact reference point for any new system patch releases involving new functionality which requires UAT; Maintaining system...

The Branch Operations Specialist is the person responsible to operate and manage the operation of a small depot. This person will be the "face" of our client’s company and ensures guests receive outstanding service. Besides that, this person will coordinate all operational and support activities, including van preparation and administrative tasks. Responsibilities: • Train, supervise and support location needs, including client assistants, cleaning/shuttle officers and trainees; • Receive and deliver the campervans (check-ins and check-outs); • Using oral and written communication skills to register guests, process payments and explain the vehicle functionalities, reservation details and terms & conditions; • Maintain updated information on van availability, reservations and guest communications; • Verify and prepare vans after each booking; • Handle complaints and specific customers’ requests and troubleshoot emergencies; • Monitor stock and order depot...

We have an exciting career opportunity for a   Japanese speaking Gaming Operations Director   to join a leading international online gaming operator in   Hong Kong . This role is wide-ranging and will require a broad understanding of company processes. Full relocation assistance will be provided. Does this   job   seem like the perfect challenge for you? Keep reading! Your key job responsibilities as the   Japanese speaking Gaming Operations Director   in   Hong Kong  will include: Run all aspects of the operations office including customer service, account management, design, marketing and VIP hosts, technical integrations and data. Management of day to day operations with responsibility for developing and delivering overall strategy Lead the development of business plans for Asia, ensuring alignment with strategy, management of revenues, budget and key performance indicators Collaborate with stakeholders across a number of departments within the business...

We have an exciting career opportunity for a   Japanese speaking Gaming Operations Director   to join a leading international online gaming operator in   Hong Kong . This role is wide-ranging and will require a broad understanding of company processes. Full relocation assistance will be provided. Does this   job   seem like the perfect challenge for you? Keep reading! Your key job responsibilities as the   Japanese speaking Gaming Operations Director   in   Hong Kong  will include: Run all aspects of the operations office including customer service, account management, design, marketing and VIP hosts, technical integrations and data. Management of day to day operations with responsibility for developing and delivering overall strategy Lead the development of business plans for Asia, ensuring alignment with strategy, management of revenues, budget and key performance indicators Collaborate with stakeholders across a number of departments within the business...

Company Introduction Our client are a market leader in commercial vehicle imports & exports, and vehicle servicing. Job Responsibilities and Duties Responsible for the overall management of the retail, financial and operational performance; Improving the financial performance, the services, ensuring high customer experience and ensuring the satisfaction of the employees and their development; Train and coach team in sales and ensure that targets are met and exceeded; Responsible to ensure that the operations are efficient and running smoothly; Monitor, lead and manage team members working on a seven-day rotating roster; Ensure that any customer service issues are dealt with promptly and in a professional manner. Experience At least 3 years' experience in the car rental industry; Proven leadership and management experience in multi-location and / or large volume business. Personal Skills Good communication and...

We have an exciting career opportunity for a   Japanese speaking Gaming Operations Director   to join a leading international online gaming operator in   Hong Kong . This role is wide-ranging and will require a broad understanding of company processes. Full relocation assistance will be provided. Does this   job   seem like the perfect challenge for you? Keep reading! Your key job responsibilities as the   Japanese speaking Gaming Operations Director   in   Hong Kong  will include: Run all aspects of the operations office including customer service, account management, design, marketing and VIP hosts, technical integrations and data. Management of day to day operations with responsibility for developing and delivering overall strategy Lead the development of business plans for Asia, ensuring alignment with strategy, management of revenues, budget and key performance indicators Collaborate with stakeholders across a number of departments within the business...

Responsibilities   Help design, develop, and optimize our games to improve user experience and revenue by developing and analyzing meaningful KPIs and metrics for our games Develop a deep understanding of user behavior through research Coordinate with Product Management, Design, Development, and others to determine appropriate research contributions Cover all three aspects of Data Analysis domain, Tracking, Reporting and Analysis Providing and analyzing metrics on the performance of the games and marketing campaigns In collaboration with the development and production team, provide data on the game (inflation rate, bottlenecks, churn rate, event optimizations and other relevant aspects of the games) Analyze data and provide insights that help to optimize the game’s features and monetization Constantly improve the KPIs and metrics and set industry standards for F2P games Analyzing payment yields and monetization flows, develop recommendations for revenue...

We have a great   job   opportunity for an   Operations Manager   to join a gaming company in   Manila, Philippines . You will be responsible for all operational functions within the company. If you have experience working in the online gaming industry, we would love to hear from you! Your key   job   responsibilities as the   Operations Manager   in   Manila, Philippines   will include: Responsible for online and offline promotion planning and execution of all games, and in-depth analysis of the results Analyze the players’ behavior and make adjustment for products Analyzing market operation status, and submitting feasibility analysis report with reasonable suggestions and adjustments Responsible for the promotion updates and Supervise game activities and other affairs in the operation regarding all the game related activities Responsible for collecting customer service related data, and training VIP customer service and improving the performance of...

A gaming company have an exciting   job   opportunity for a   Network Operations Center Engineer  to join their team in   Cape Town . You will administer the Online Gaming platform and monitor and report on a 24×7 basis. If you have previous experience in a Technical Support or a similar role, this   job   could be perfect for you! Your key   job   responsibilities as the   Network Operations Center Engineer  in   Cape Town   will include: 24×7 proactive monitoring and support of the live and pre-production infrastructure Investigate and react to any live issues that might arise Prepare and take part in the periodic release of new software Act as an escalation point for issues flagged by customer support Partake in the design and implementation of new setups Requirements for this   Network Operations Center Engineer job   in   Cape Town : Previous experience in a Technical Support or similar role Good communicator with a natural aptitude for...

Are you a proactive individual with a flair for customer service? Then we would like to hear from you! GCS Recruitment is searching for a Junior Operations Executive to work with one of the leading retail companies in Malta. Responsibilities: Processing of invoices and purchase orders Managing incoming calls and handling correspondence Responding to customer support-related questions and handling after-sales requests Liaising with the retail management team, ensuring the stock system is updated with healthy stock levels Assisting the marketing team with website and e-commerce platform related tasks Organising customer e-commerce orders on a daily basis Supporting the management team with generating and updating required reports Assisting the accounts team with day-to-day accounts postings Handling general office administration duties, ensuring that all tasks are maintained Other duties as assigned by the Management Requirements: A Master’s...

An international tech company is seeking to recruit a Sales Operations Coordinator to join their dynamic team. If you have a passion for IT and Security and have an affinity for being a mentor within a fast-paced sales environment, then we want to hear from you! What is expected of you? General sales floor operational functions. Report requirements to analyse Sales Team KPIs / metrics Create and maintain a global sales lead allocation process Provide recommendations and act based on strategic objectives on forecast or performance metrics Create and maintain documentation on sales processes, policies, and relevant sales training materials Assist with onboarding new sales talent Work towards measurable sales targets with the Sales Team Work with Management and Finance to develop sales incentive programs, commission plans and maintaining these. Assist with Salesforce administration and project prioritisation   What are you expected to bring? An...

Would you like to work for an amazing gaming company based in  Russia ? We have the perfect  job  opportunity for you! A gaming company has a great  job  opportunity for a  Vice President of Table Games  to join their team. You will be responsible for the coordination, administration, and direction of table games operations. The strategic vision for the department and provide leadership and planning for budgets, revenue management, guest service and staffing. Your key  job  responsibilities as the  Vice President of Table Games  in  Russia  will include: Regularly reports to the Chief Operating Officer any operational, customer, or employee problems of the department. Plans and establishes operational goals, marketing strategies, and budgets to support revenue and maximise profit margins. Develops the department fiscal year budget, capital expenditures for the upcoming year and staffing equivalents...

Are you a  Head of Operations  looking for a new challenge? We may have the perfect opportunity for you! A gaming company has a great  job  opportunity for you to join their team in  Cape Town . This role is to provide the thought leadership in committing to the continuous improvement and management of these departments to the optimal advantage of the shared customer services base. Does this sound like challenge you’ve been looking for? Keep reading! Your key  job  responsibilities as the  Head of Operations  in  Cape Town  will include: Ensure that the customer operations teams provide the best possible experience for customers across their portfolio of brands Ensure the fraud operations teams provide the most effective monitoring and prevention of fraud across their brands Provide strategic direction and planning for the customer support and fraud teams in South Africa Work with the Director of...

ÄLSKAR DU ATT STÅ FRAMFÖR KAMERAN? VILL DU LEDA ROLIGA OCH INTERAKTIVA SPEL ONLINE? KÄNNS TANKEN PÅ ATT LEVA I MEDELHAVSKLIMAT MED FAST ANSTÄLLNING OCH LÖN I SVENSKA NIVÅER KITTLANDE? LÄS VIDARE! Hur är en dag på jobbet? Företaget ligger ett stenkast från Maltas internationella flygplats. När du stiger in i den nybyggda och moderna byggnaden välkomnas du av kollegor från hela världen. Efter att du passerat receptionen scannar en läsare av ditt fingeravtryck och så släpps du in genom slussen och framför dig tornar den stora högteknologiska studion upp sig. I studion (som påminner mycket om en tv-studio) finns det många olika avdelningar där olika företag har sina reserverade områden. Företag som Betsson , Unibet och Pokerstars har alla sina områden som är s.k. ”brandade” för dem. I dessa finns spelbord såsom Black Jack, Texas Hold’em samt roulett där svenska och spelvärdar från hela Europa sköter spelen för företagens kunder som loggar in via exempelvis betsson.se...

​Betshop Operational Manager Brussels, Belgium  Our client is a leading provider of turnkey online gaming solutions and powers the most successful gaming operators around the globe. We are looking for a Land based Operations Manager for our business activity in Belgium for our Retail product. The daily work will include training, manage; support and coordinate all the rollout activities of one our biggest clients in Belgium and facilitate communication between shops and technical teams. The candidate needs to be proficient in: Sportsbetting field. “Betshop” operations or “retail store” operations or other cash-based business. Efficient verbal and written communication on e-mail and chat Documenting requests and issues in clear and concise manner Spoken French and/or Dutch are mandatory. German optional. Spoken and written in English. Driving license and willingness to drive between the shops. Responsibilities: Handling customer requests and providing timely...

The Brand Operations Executive will be responsible for the day to day execution and follow up of the operational tasks for the respective markets, through the customers’ whole life-cycle. The Brand Executive plays an instrumental part in the brand campaign execution function, making sure all customer facing material is being planned, set up and delivered on time, with high quality, may it be on site, in emails, sms or through other media. The selected candidate will also be assisting the Brand Manager with the campaign planning for the brand as a whole and will have responsibility for the local campaign setup and execution, as well as follow up on campaign results. The Brand Operations Executive will be writing copy, request translations (if required) and creatives, ensuring the content on the brand site is always fresh and up-to-date as well as setting up campaigns towards specific target groups, executing and delivering customer communications through all targeted marketing...

Operations Officer | Competitive salary | Malta   SRGEurope has been appointed to recruit an experienced Operations Officer to join a high profile payment service provider in Malta. Our client is dynamic, creative, and has an incredibly talented work-force.   Duties: Troubleshooting card and payment processing issues Monitoring of outstanding payments and liaising with counterparty banks. Processing all inward and outward payment instructions/card transactions in a timely and accurate manner. Reconciling ordered and received cards issued by the company. Overseeing card packaging and delivery. Maintenance and monitoring of card products inventory. Providing assistance in cards and payments fraud monitoring. Identify and recommend process improvement opportunities. Working in a changing environment where responsibilities and duties may change frequently....