67 Operations Jobs jobs

We have an exciting career opportunity for a   Japanese speaking Gaming Operations Director   to join a leading international online gaming operator in   Hong Kong . This role is wide-ranging and will require a broad understanding of company processes. Full relocation assistance will be provided. Does this   job   seem like the perfect challenge for you? Keep reading! Your key job responsibilities as the   Japanese speaking Gaming Operations Director   in   Hong Kong  will include: Run all aspects of the operations office including customer service, account management, design, marketing and VIP hosts, technical integrations and data. Management of day to day operations with responsibility for developing and delivering overall strategy Lead the development of business plans for Asia, ensuring alignment with strategy, management of revenues, budget and key performance indicators Collaborate with stakeholders across a number of departments within the business...

We have an exciting career opportunity for a   Japanese speaking Gaming Operations Director   to join a leading international online gaming operator in   Hong Kong . This role is wide-ranging and will require a broad understanding of company processes. Full relocation assistance will be provided. Does this   job   seem like the perfect challenge for you? Keep reading! Your key job responsibilities as the   Japanese speaking Gaming Operations Director   in   Hong Kong  will include: Run all aspects of the operations office including customer service, account management, design, marketing and VIP hosts, technical integrations and data. Management of day to day operations with responsibility for developing and delivering overall strategy Lead the development of business plans for Asia, ensuring alignment with strategy, management of revenues, budget and key performance indicators Collaborate with stakeholders across a number of departments within the business...

Company Introduction Our client are a market leader in commercial vehicle imports & exports, and vehicle servicing. Job Responsibilities and Duties Responsible for the overall management of the retail, financial and operational performance; Improving the financial performance, the services, ensuring high customer experience and ensuring the satisfaction of the employees and their development; Train and coach team in sales and ensure that targets are met and exceeded; Responsible to ensure that the operations are efficient and running smoothly; Monitor, lead and manage team members working on a seven-day rotating roster; Ensure that any customer service issues are dealt with promptly and in a professional manner. Experience At least 3 years' experience in the car rental industry; Proven leadership and management experience in multi-location and / or large volume business. Personal Skills Good communication and...

We have an exciting career opportunity for a   Japanese speaking Gaming Operations Director   to join a leading international online gaming operator in   Hong Kong . This role is wide-ranging and will require a broad understanding of company processes. Full relocation assistance will be provided. Does this   job   seem like the perfect challenge for you? Keep reading! Your key job responsibilities as the   Japanese speaking Gaming Operations Director   in   Hong Kong  will include: Run all aspects of the operations office including customer service, account management, design, marketing and VIP hosts, technical integrations and data. Management of day to day operations with responsibility for developing and delivering overall strategy Lead the development of business plans for Asia, ensuring alignment with strategy, management of revenues, budget and key performance indicators Collaborate with stakeholders across a number of departments within the business...

Responsibilities   Help design, develop, and optimize our games to improve user experience and revenue by developing and analyzing meaningful KPIs and metrics for our games Develop a deep understanding of user behavior through research Coordinate with Product Management, Design, Development, and others to determine appropriate research contributions Cover all three aspects of Data Analysis domain, Tracking, Reporting and Analysis Providing and analyzing metrics on the performance of the games and marketing campaigns In collaboration with the development and production team, provide data on the game (inflation rate, bottlenecks, churn rate, event optimizations and other relevant aspects of the games) Analyze data and provide insights that help to optimize the game’s features and monetization Constantly improve the KPIs and metrics and set industry standards for F2P games Analyzing payment yields and monetization flows, develop recommendations for revenue...

We have a great   job   opportunity for an   Operations Manager   to join a gaming company in   Manila, Philippines . You will be responsible for all operational functions within the company. If you have experience working in the online gaming industry, we would love to hear from you! Your key   job   responsibilities as the   Operations Manager   in   Manila, Philippines   will include: Responsible for online and offline promotion planning and execution of all games, and in-depth analysis of the results Analyze the players’ behavior and make adjustment for products Analyzing market operation status, and submitting feasibility analysis report with reasonable suggestions and adjustments Responsible for the promotion updates and Supervise game activities and other affairs in the operation regarding all the game related activities Responsible for collecting customer service related data, and training VIP customer service and improving the performance of...

A gaming company have an exciting   job   opportunity for a   Network Operations Center Engineer  to join their team in   Cape Town . You will administer the Online Gaming platform and monitor and report on a 24×7 basis. If you have previous experience in a Technical Support or a similar role, this   job   could be perfect for you! Your key   job   responsibilities as the   Network Operations Center Engineer  in   Cape Town   will include: 24×7 proactive monitoring and support of the live and pre-production infrastructure Investigate and react to any live issues that might arise Prepare and take part in the periodic release of new software Act as an escalation point for issues flagged by customer support Partake in the design and implementation of new setups Requirements for this   Network Operations Center Engineer job   in   Cape Town : Previous experience in a Technical Support or similar role Good communicator with a natural aptitude for...

Are you a proactive individual with a flair for customer service? Then we would like to hear from you! GCS Recruitment is searching for a Junior Operations Executive to work with one of the leading retail companies in Malta. Responsibilities: Processing of invoices and purchase orders Managing incoming calls and handling correspondence Responding to customer support-related questions and handling after-sales requests Liaising with the retail management team, ensuring the stock system is updated with healthy stock levels Assisting the marketing team with website and e-commerce platform related tasks Organising customer e-commerce orders on a daily basis Supporting the management team with generating and updating required reports Assisting the accounts team with day-to-day accounts postings Handling general office administration duties, ensuring that all tasks are maintained Other duties as assigned by the Management Requirements: A Master’s...

We are looking for a Operations Manager, on behalf of our client. If you are a self-driven and hard worker, consider applying to further your career or take a new step in your chosen career path! Main Duties & Responsibilities: Provide leadership for the operations department consisting of the following teams: Payments, Fraud Prevention, and Customer Service Represent the needs of the customers in internal decision making and provide feedback to the company regarding services failures or customer concerns. Create a high performing customer centric culture. Responsible for the day to day management of department to ensure the department meets its, operating (CS, KYC, AML payment and risk management) and productivity performance objectives Create a team that is expert on all our products, offerings and games, delivering in accordance with company policies, procedures. Achieve a first-class customer experience by embedding quality and service standards,...

On behalf of our client, we are looking for a Head of Operations . This could be an excellent opportunity for you to boost your career or gain more experience! Responsibilities:   Reporting directly to the CEO, the Head of Operations shall be responsible for the following tasks: Managing and overseeing the day-to-day operations of the processes in a prescribed regulatory environment across multiple jurisdictions (including but not limited to the onboarding and continuous monitoring of clients); Drafting, implementing and overseeing procedures and processes in company’s business lines; Responsible for the timely delivery and maintenance of the company’s business lines to the customer (B2B & B2C) Ensuring that the customer experience is and remains consistent, integral and satisfactory throughout the relationship; Challenging and seeking opportunities to increase efficiencies; Responsible for the management of operational risks, including fraud and IT-related...

An international tech company is seeking to recruit a Sales Operations Coordinator to join their dynamic team. If you have a passion for IT and Security and have an affinity for being a mentor within a fast-paced sales environment, then we want to hear from you! What is expected of you? General sales floor operational functions. Report requirements to analyse Sales Team KPIs / metrics Create and maintain a global sales lead allocation process Provide recommendations and act based on strategic objectives on forecast or performance metrics Create and maintain documentation on sales processes, policies, and relevant sales training materials Assist with onboarding new sales talent Work towards measurable sales targets with the Sales Team Work with Management and Finance to develop sales incentive programs, commission plans and maintaining these. Assist with Salesforce administration and project prioritisation   What are you expected to bring? An...

ÄLSKAR DU ATT STÅ FRAMFÖR KAMERAN? VILL DU LEDA ROLIGA OCH INTERAKTIVA SPEL ONLINE? KÄNNS TANKEN PÅ ATT LEVA I MEDELHAVSKLIMAT MED FAST ANSTÄLLNING OCH LÖN I SVENSKA NIVÅER KITTLANDE? LÄS VIDARE! Hur är en dag på jobbet? Företaget ligger ett stenkast från Maltas internationella flygplats. När du stiger in i den nybyggda och moderna byggnaden välkomnas du av kollegor från hela världen. Efter att du passerat receptionen scannar en läsare av ditt fingeravtryck och så släpps du in genom slussen och framför dig tornar den stora högteknologiska studion upp sig. I studion (som påminner mycket om en tv-studio) finns det många olika avdelningar där olika företag har sina reserverade områden. Företag som Betsson , Unibet och Pokerstars har alla sina områden som är s.k. ”brandade” för dem. I dessa finns spelbord såsom Black Jack, Texas Hold’em samt roulett där svenska och spelvärdar från hela Europa sköter spelen för företagens kunder som loggar in via exempelvis betsson.se...

Are you a  Head of Operations  looking for a new challenge? We may have the perfect opportunity for you! A gaming company has a great  job  opportunity for you to join their team in  Cape Town . This role is to provide the thought leadership in committing to the continuous improvement and management of these departments to the optimal advantage of the shared customer services base. Does this sound like challenge you’ve been looking for? Keep reading! Your key  job  responsibilities as the  Head of Operations  in  Cape Town  will include: Ensure that the customer operations teams provide the best possible experience for customers across their portfolio of brands Ensure the fraud operations teams provide the most effective monitoring and prevention of fraud across their brands Provide strategic direction and planning for the customer support and fraud teams in South Africa Work with the Director of...

Would you like to work for an amazing gaming company based in  Russia ? We have the perfect  job  opportunity for you! A gaming company has a great  job  opportunity for a  Vice President of Table Games  to join their team. You will be responsible for the coordination, administration, and direction of table games operations. The strategic vision for the department and provide leadership and planning for budgets, revenue management, guest service and staffing. Your key  job  responsibilities as the  Vice President of Table Games  in  Russia  will include: Regularly reports to the Chief Operating Officer any operational, customer, or employee problems of the department. Plans and establishes operational goals, marketing strategies, and budgets to support revenue and maximise profit margins. Develops the department fiscal year budget, capital expenditures for the upcoming year and staffing equivalents...

On behalf of our client, we are looking for a Technical Operations Manager. This could be an excellent opportunity for you to boost your career or gain more experience! Responsibilities You’ll work hand in hand with the Marketing team, the Operations (CS, P&F etc), support them on daily basis and be the Technical lead on new projects. To learn the product, platform, processes, systems and back-offices inside out Day-to-day support activities Act as second-line support for all verticals Escalate bugs and manage incidents with third parties Monitor and support automated import/export processes Drive internal process improvements across multiple teams and functions Technical lead on new projects Steer new projects in the right direction Develop and manage end-to-end project plans and ensure on-time delivery Highlight dependencies and clear blockers   Requirements Experience in iGaming is a must Hands-on technical mind-set...