28 Live Casino Jobs jobs

An award-winning company that offers online casino, sports betting and live casino is looking for a   Marketing Manager  for  Germany   to join their team in Malta! Reporting to the Country Manager, Germany, the Marketing Manager, is responsible for driving the optimizing of the Country's operational performance. Responsibilities of the  Marketing Manager, Germany : Working closely with the CRM, E-Commerce, Studio, Media, Casino, Sportsbook, Product, BI, VIP, Affiliates and Customer Support departments to monitor and drive continuous optimization. Attending meetings for planning and coordination Overseeing content production, approval and execution for DACH together Continuous testing of the platforms (mobile, web and app) with the target to find and solve bugs, test payments, improve speed, improve content and conversion Optimization of digital creative (banner and VOD) performance by applying the learnings of A/B testing to a new production of creatives Close communication with the customer support department to monitor CS performance and reporting possible improvement opportunities to the Country Manager Executing in-house marketing campaigns 360 degrees, using all available channels and continuously optimize performance Reporting country performance Required Experience: At least 3 years experience working in CRM, Payments, Customer Support or Casino in the iGaming industry Experience in Sportsbetting a Plus. Required Skills: Excellent technical knowledge of CRM and analytical systems, understanding of CRM principles in a B2C environment Must have the ability to manage project delivery through internal and external stakeholders. Excellent German and English language skills Company Benefits Package:   Their way of showing their appreciation is by offering some of the best benefits on the island: Private health insurance (including dental) Travel and life insurance Free breakfast (every day!) Lunch provided once a week Annual sports allowance to be spent on gym/sport memberships or sports clothing or equipment Free weekly HIIT and yoga classes Coffee shop vouchers Fresh fruit juices & smoothies every Friday! Beer Fridays! (non-alcoholic beverages also offered) We also endeavour to enrich our employees’ work-life balance by offering a Volunteering Programme Exciting team events & company parties! (we work hard but make time to have plenty of fun too!)  We look forward to hearing from you!

An award-winning company that offers online casino, sports betting and live casino games in 12 countries is looking for a  Marketing Manager  to join their team!   Reporting directly to the Country Manager, the Marketing Manager for  Austria  is responsible for driving the optimizing of the Country's operational performance.  Responsibilities: Working closely with the CRM teams, the Digital Marketing Specialist, E-Commerce, Studio, Sportsbook, Product, VIP and Customer Support departments to monitor and drive continuous optimization and report improvement opportunities to the Country Manager Overseeing content production, approval, and execution for the market Continuous testing of the platforms (mobile, web and app) with the target to find and resolve bugs, test payments, improve speed, improve content and conversion Preparing and leading meetings for planning & coordination Executing marketing campaigns 360 degree Full monitoring and reporting duties on country performance Required Experience: Minimum 3 years of track record in Marketing in the Sportsbook/iGaming industry At least 3 years experience with CRM, Campaigns, Brand Marketing or Customer Service  Previous experience working as a team leader/supervisor or manager Required Skills: Excellent technical knowledge of systems and analytical skills Must have the ability to manage project delivery through internal and external stakeholders Highly motivated and organized  Native Austrian or deep knowledge of the Austrian market, media landscape and mentality Excellent English language skills Company Benefits Package:   Their way of showing their appreciation is by offering some of the best benefits on the island: Private health insurance (including dental) Travel and life insurance Free breakfast (every day!) Lunch provided once a week Annual sports allowance to be spent on gym/sport memberships or sports clothing or equipment Free weekly HIIT and yoga classes Coffee shop vouchers Fresh fruit juices & smoothies every Friday! Beer Fridays! (non-alcoholic beverages also offered) We also endeavour to enrich our employees’ work-life balance by offering a Volunteering Programme Exciting team events & company parties! (we work hard but make time to have plenty of fun too!)  We look forward to hearing from you!

An iGaming company which owns and operates a number of gambling brands is looking for an experienced  Responsible Gambling Compliance Manager  to join our fast-growing team!   They put a lot of emphasis on player safety and we believe that it is one of the key factors to our success. their customers come first, and their aim is to make sure they feel safe whilst enjoying on their sites.   As  RG Compliance Manager  you will: Ensure Responsible Gambling is an integral part of the daily operations in everything, from customer service to marketing and technical enhancements Take ownership of strategies, procedures and driving different projects relating to responsible gaming Ensure and uphold full compliance with all relevant licensing authorities Promote awareness of responsible gaming issues throughout the organisation and liaise with adjudicating bodies in order to resolve and settle any complaints that may arise Proactively prevent gaming addiction along with offering the very best service/tools to our customers in line with Hero's commitment towards Responsible Gambling Oversee the operations of the Responsible Gambling team, ensure escalations from other departments are dealt in a timely manner and conduct responsible gambling training to all Hero Gaming employees Requirements: Minimum 2 years of working within Responsible Gambling Proactive, curious and self-sufficient Interested in developing regulatory and compliance knowledge A genuine interest in responsible gaming and human behaviour A team player Excellent problem solving and analytical thinking skills Benefits: Flexibility and Work-Life Blend Relocation Allowance Added Leave Benefits Online Learning Platform Wellness Program Health and Dental Insurance Health and Fitness Allowance Fresh Fruit and Daily Snacks Daily Lunch Allowance Underground Parking Friday Beers

Our client, an iGaming company which owns and operates a number of gambling brands, is looking for a Head of Marketing (Swedish Speaking)!   Who are you? Whilst being a very organized and structured person with analytical abilities, you are equally passionate about performance marketing as you are with creating strong creatives and building brands. You are a generalist that understand that effectiveness in marketing comes with working with multiple KPIs, being able to work on short term and long term goals, agile to act on new opportunities and challenges as well ensuring we are always aligned on a long term strategy. You have been working within marketing the last   7 years   on either client or agency side and have prior experience from the online gambling industry.   As  Head of Marketing,  your responsibilities will include but not limited to: Audit our current media strategy and -deals, and present recommendations for improvements/changes Manage the marketing team, be their leader, mentor and coach to lift them in the spirit of them being able to deliver world-class business output Actively work close with any agencies third-party partners of the company Performance marketing Actively take part in the development of new communications campaigns for all brands and their respective creative agencies Responsible for all creation and production of assets for all channels of our campaigns. In line with planning, execution, follow up and reporting. Co-ordinating marketing campaigns with CRM activities. Working closely with design agencies and assisting with new product launches. Prepares marketing reports by collecting, analyzing, and summarizing data Supporting the in-house marketing and design team by coordinating and collating content Strategy & planning Actively involve yourself and the team in the overall campaign and marketing planning process. Formulation & executing winning bought marketing strategies and short- to midterm plans per brand. Continuous planning and optimization of our bought media, including reallocation and funds based on shifting business needs and/or performance within the media mix. Staying on top of the calendar of sports and other local and global events, and proactively plan activations by brand. Developing performance measures for the team and team members that support the company’s strategic direction and overarching KPI’s Operations Making sure that the state of the art tools (buying, tracking, reporting, etc.) are being used. Establish and champion a test-evaluate-optimize mindset in the team, where a performance- and databased approach directs the creativity. Maintain in-depth relations with key stakeholders across the company. Support and provide input to the development of key creative assets, such as TVC/video/images, using internal and external resources. Manage the development of creative assets that are used an on-going basis (banners, native ads, etc.) People & Team management Creating a highly dynamic, open and creative team spirit Coaching and inspiring the team members to reach their full potential. Leading by inspiration but not being afraid of micromanaging when required.   Third Parties Managing external suppliers of creative content (creative agencies, production companies etc.) Responsible for the day to day dialogue with our main agencies. Including Briefing, debriefing, budget and delivery on time and budget. Managing external suppliers of tools and services related to the area. Working Relationship You will be working in close collaboration with the Chief Marketing Officer owning the operational responsibility of all our brands and markets and working together with the CMO on the company’s strategies. You will have your own team and have the responsibility ensuring that we have enough resources to create world-class marketing. You will have a close working relationship with the Head of Design and a customer researcher and together handle everything from data and reporting to the production of marketing material.   REQUIREMENTS: A minimum of 7 years’ experience in marketing with working with iGaming Have bachelor’s degrees in either marketing, communication or business. (However, proven experience is significantly more important than formal education) Understanding of traditional and emerging marketing channels Excellent communication skills in English and Swedish (Both a must for this role) Ability to think creatively and innovatively Budget-management skills and proficiency Analytical skills to forecast and identify trends and challenges Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives Confident and outgoing personality Open-minded and team player that excels working and leading within a team Excellent attention to detail Organized and able to keep focus and structure in a role which grants freedom Proficient in Microsoft Office suite, including word, excel, powerpoint and outlook Good web etiquette as well as strong professional online and offline social skills Ability to travel internationally BENEFITS: Flexibility and Work-Life Blend Relocation Allowance Added Leave Benefits Online Learning Platform Wellness Program Health and Dental Insurance Health and Fitness Allowance Fresh Fruit and Daily Snacks Daily Lunch Allowance Underground Parking Annual Summer Company Trip Friday Beers

An award-winning company that offers online casino, sports betting and live casino games in 12 countries is looking for a  Country Manager for Japan  to join their team!   What you will be doing...   You will be responsible for managing a diversified brand portfolio available to players residing in Japan with a clear focus on profit maximisation across all brands and product verticals offered.   You will be P&L owner for your local brand and product portfolio and will functionally lead a team of internal stakeholders supporting you in reaching your objectives.   Your marketing experience, substantial local knowledge and strong local network will be the assets enabling you to drive the market.   In order to successfully meet the P&L objectives you will need to focus on four key areas: Marketing:   identify external growth opportunities by having a profound and continuously updated understanding of the SWOT-situation in your market and by being pro-actively engaged in network-building and using your existing network to drive acquisition of new players. Within the approved budget, you will strike new marketing deals and optimize existing ones where appropriate to continuously expand the volume of active players. In addition to acquiring new players, you will ensure with the CRM and VIP teams appropriate retention and re-activation levels across all customer segments to reach targets. Customer experience:   in co-operation with the internal product, marketing, operations and analysis teams you will ensure the best customer experience possible across the whole customer journey and ultimately aim at being comparatively better than your industry peers in key customer experience areas to create competitive advantages driving business. Monitoring and reporting:   in order to properly understand the business development in your market and across the individual product verticals and brands data and data analysis is essential. You will ensure access to all data and to all data analysis tools that are necessary to have a full understanding of your business area and to identify underlying trends and patterns driving observed developments and enabling you to take appropriate action where necessary. Moreover, you will need to provide regular reporting to your line manager, Head of Emerging Markets, and other internal stakeholders. Team management:   a further key element to success is building strong internal relations with the teams working at William Hill International to give them the appropriate guidance and briefings to take the necessary operational actions to support your market. What we would like to see from you..... Native Japanese with excellent Japanese language skills Very good English skills Working experience in the online industry Experience in managing business units on a country level Experience in managing P&L responsibility including experience in budget planning, steering, and reporting Experience in managing larger virtual teams in a remote way Strong commercial awareness and management skills Excellent analytical skills, able to assimilate data and understand trends Strong communications skills and networking ability; open character enjoying working as part of a team Attention to detail, a working attitude that strives for ‘right first time’, thoroughness and perfection Ability to work under pressure, prioritise workloads and meet (short term) deadlines. First class communication, interpersonal and leadership skills and the ability to motivate, develop, and lead a (virtual) team under pressure are essential Interest in gaming and sports alongside familiarity with sports betting and/or Gaming would be beneficial This role will suit you if... Have a keen interest in sports and gaming Are ready to work remotely combined with regular travelling Have the ability to work well under pressure and to immovable deadlines Have strong knowledge and experience of online business Have a strong business and management background Can drive business by identifying and operationally realizing chances and opportunities but also by striving for operational excellence Company Benefits Package:   Our way of showing our appreciation is by offering some of the best benefits on the island: Private health insurance (including dental) Travel and life insurance Free breakfast (every day!) Lunch provided once a week Annual sports allowance to be spent on gym/sport memberships or sports clothing or equipment Free weekly HIIT and yoga classes Coffee shop vouchers Fresh fruit juices & smoothies every Friday! Beer Fridays! (non-alcoholic beverages also offered) We also endeavour to enrich our employees’ work-life balance by offering a  Volunteering Programme Exciting team events & company parties! (we work hard but make time to have plenty of fun too)

Our client, an iGaming company which owns and operates a number of gambling brands, is looking for a  Customer Support (Japanese Speaking)   to assist our  Japanese  speaking players across a multi-brand platform!    Based at our fantastic office in sunny  Malta , your responsibilities will include: Assisting our players via chat and e-mail Providing WOW experience to our players Maintaining customer focus and responding to customer queries in accordance with company guidelines Supporting and guiding customers with all requests and escalating and following up where necessary Promoting the company's values and products Ensuring professional working relationships with customers and colleagues Requirements: Previous experience in customer service or similar position A team player with a positive attitude Good communication and IT-skills Excellent written and spoken skills in both  Japanese  and  English You must be over 18 years old and have a clean police record Flexible approach to work and ability to work shift including weekends and public holidays Ambitious and can imagine a future with us You can enjoy the following list of perks and benefits: Flexibility and Work-Life Blend Relocation Allowance Added Leave Benefits Online Learning Platform Wellness Program Health and Dental Insurance Health and Fitness Allowance Fresh Fruit and Daily Snacks Daily Lunch Allowance Underground Parking Annual Summer Company Trip Friday Beers

Our client, an iGaming company which owns and operates a number of gambling brands, is looking for a  Junior BI Developer  to join our dynamic and growing  Analytics Team ! They are looking for a  highly-motivated individual  with a  passion for data and insights . The company is transforming around Technology & Analytics and they want to innovate faster and to compete more effectively.   Together with the  Data Warehouse Team , the Junior BI Developer will be supporting and further developing the existing  data warehouse  and  analytical solutions . The selected candidate will have the opportunity to work on several projects across various functions of the business and will be provided with all the necessary training.   Reporting to our  Lead Data Warehouse Engineer , you will: Support the business in providing data and analysis in a timely fashion upon request Work closely with other members of the analytics teams to develop end to end processes right from data extraction to reporting Ensure data accuracy and reliability through applying DWH best working practises Requirements: Hold a Bachelor’s Degree in a  quantitative discipline  such as  Statistics, Computer Science, Economics, Finance, Mathematics or Operations Research 1-2 years of work experience in business intelligence, building visualizations/dashboards based upon large data sets and/or experience working with complex queries Demonstrated strong experience in  SQL Proficient in  MS Excel Knowledge of database and data warehouse concepts Comfortable working in a fast-paced environment whilst interacting with a variety of different disciplines Ability to work autonomously and proactively Providing availability to undergo any training and certifications, whether locally or abroad, if so directed by the Company Nice to have Requirements: Experience within the  iGaming industry Experience with  Tableau  &  Python Experience with  database development (preferably PostgreSQL, Redshift…) Skills: Positive ‘can-do’ attitude Curious and with great attention to detail Autonomous, proactive and comfortable with multitasking Flexible to business demands Excellent communication skills in English (written and verbal) Benefits: Flexibility and Work-Life Blend Relocation Allowance Added Leave Benefits Online Learning Platform Wellness Program Health and Dental Insurance Health and Fitness Allowance Fresh Fruit and Daily Snacks Daily Lunch Allowance Underground Parking Friday Beers