JAPANESE SPEAKING CONTENT REVIEWER (DIGITAL MARKETING) - LISBON Our client is looking for a passionate Japanese speaking Content Reviewer to join their dynamic Team! Are you passionate about online advertising and new technologies? Would you like to join one of the leading tech companies? You will be part of the team that makes the world’s information more accessible and useful you will be an expert in the advertisement content and give the best advice to confirm its accuracy and quality. The client is the 1 in online advertising with a current annual revenue of more than 100 billion US Dollars. As a Content Reviewer, you will validate all written content, confirming its accuracy and quality you will also have the opportunity to share your ideas, in order to improve the quality of our work. Responsibilities:
Review several types of content, making sure its correct and attractive Deliver a consistent and accurate content review Contribute to optimize and innovate the company’s...
May 26, 2020
Full time
JAPANESE SPEAKING CONTENT REVIEWER (DIGITAL MARKETING) - LISBON Our client is looking for a passionate Japanese speaking Content Reviewer to join their dynamic Team! Are you passionate about online advertising and new technologies? Would you like to join one of the leading tech companies? You will be part of the team that makes the world’s information more accessible and useful you will be an expert in the advertisement content and give the best advice to confirm its accuracy and quality. The client is the 1 in online advertising with a current annual revenue of more than 100 billion US Dollars. As a Content Reviewer, you will validate all written content, confirming its accuracy and quality you will also have the opportunity to share your ideas, in order to improve the quality of our work. Responsibilities:
Review several types of content, making sure its correct and attractive Deliver a consistent and accurate content review Contribute to optimize and innovate the company’s...
Customer service agents deal with casino customers via chat, phone and email. Agents make an important contribution to customer satisfaction by providing a prompt, efficient and courteous service to the customers.
Responsibilities:
Provides excellent customer service assistance to casino clients via chat, phone and email.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; escalating requests to the relevant departments
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Able to handle stressful situations
Involves management during an escalated customer issue...
May 18, 2020
Full time
Customer service agents deal with casino customers via chat, phone and email. Agents make an important contribution to customer satisfaction by providing a prompt, efficient and courteous service to the customers.
Responsibilities:
Provides excellent customer service assistance to casino clients via chat, phone and email.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; escalating requests to the relevant departments
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Able to handle stressful situations
Involves management during an escalated customer issue...
JAPANESE SPEAKING CONTENT REVIEWER (DIGITAL MARKETING) - LISBON Our client is looking for a passionate Japanese speaking Content Reviewer to join their dynamic Team! Are you passionate about online advertising and new technologies? Would you like to join one of the leading tech companies? You will be part of the team that makes the world’s information more accessible and useful you will be an expert in the advertisement content and give the best advice to confirm its accuracy and quality. The client is the 1 in online advertising with a current annual revenue of more than 100 billion US Dollars. As a Content Reviewer, you will validate all written content, confirming its accuracy and quality you will also have the opportunity to share your ideas, in order to improve the quality of our work. Responsibilities:
Review several types of content, making sure its correct and attractive Deliver a consistent and accurate content review Contribute to optimize and innovate the...
May 07, 2020
Full time
JAPANESE SPEAKING CONTENT REVIEWER (DIGITAL MARKETING) - LISBON Our client is looking for a passionate Japanese speaking Content Reviewer to join their dynamic Team! Are you passionate about online advertising and new technologies? Would you like to join one of the leading tech companies? You will be part of the team that makes the world’s information more accessible and useful you will be an expert in the advertisement content and give the best advice to confirm its accuracy and quality. The client is the 1 in online advertising with a current annual revenue of more than 100 billion US Dollars. As a Content Reviewer, you will validate all written content, confirming its accuracy and quality you will also have the opportunity to share your ideas, in order to improve the quality of our work. Responsibilities:
Review several types of content, making sure its correct and attractive Deliver a consistent and accurate content review Contribute to optimize and innovate the...
Our client is a top iGaming company looking for experience iGaming Customer Service professionals looking to work remote.
Role responsibilities:
Answering customer's enquiries via email and live chat. Providing customer support on all aspect of the player experience. Verifying customer accounts and processing payments. Crediting Bonuses and Free Spins to Players. Assisting in fraud and risk management. Taking care of VIP players.
Qualifications:
Previous Customer Service Experience. iGaming Experience in online casino – is a must! Excellent communication skills. Previous VIP Experience is a big plus. Impeccable English and Japanese – written and spoken. Superb problem solving skills. Ability to work independent and as a part of a team. Be able to handle stress. Previous experience with Bitcoin is a major plus. Outgoing personality with excellent communication skills.
May 06, 2020
Full time
Our client is a top iGaming company looking for experience iGaming Customer Service professionals looking to work remote.
Role responsibilities:
Answering customer's enquiries via email and live chat. Providing customer support on all aspect of the player experience. Verifying customer accounts and processing payments. Crediting Bonuses and Free Spins to Players. Assisting in fraud and risk management. Taking care of VIP players.
Qualifications:
Previous Customer Service Experience. iGaming Experience in online casino – is a must! Excellent communication skills. Previous VIP Experience is a big plus. Impeccable English and Japanese – written and spoken. Superb problem solving skills. Ability to work independent and as a part of a team. Be able to handle stress. Previous experience with Bitcoin is a major plus. Outgoing personality with excellent communication skills.
JAPANESE SPEAKING CONTENT REVIEWER (DIGITAL MARKETING) - LISBON Our client is looking for a passionate Japanese speaking Content Reviewer to join their dynamic Team! Are you passionate about online advertising and new technologies? Would you like to join one of the leading tech companies? You will be part of the team that makes the world’s information more accessible and useful you will be an expert in the advertisement content and give the best advice to confirm its accuracy and quality. The client is the 1 in online advertising with a current annual revenue of more than 100 billion US Dollars. As a Content Reviewer, you will validate all written content, confirming its accuracy and quality you will also have the opportunity to share your ideas, in order to improve the quality of our work. Responsibilities:
Review several types of content, making sure its correct and attractive Deliver a consistent and accurate content review Contribute to optimize and innovate the...
Apr 28, 2020
Full time
JAPANESE SPEAKING CONTENT REVIEWER (DIGITAL MARKETING) - LISBON Our client is looking for a passionate Japanese speaking Content Reviewer to join their dynamic Team! Are you passionate about online advertising and new technologies? Would you like to join one of the leading tech companies? You will be part of the team that makes the world’s information more accessible and useful you will be an expert in the advertisement content and give the best advice to confirm its accuracy and quality. The client is the 1 in online advertising with a current annual revenue of more than 100 billion US Dollars. As a Content Reviewer, you will validate all written content, confirming its accuracy and quality you will also have the opportunity to share your ideas, in order to improve the quality of our work. Responsibilities:
Review several types of content, making sure its correct and attractive Deliver a consistent and accurate content review Contribute to optimize and innovate the...
Our client is looking for a Japanese Customer Care Agent to join their Customer Care Team and to help them build and deliver an amazing gaming experience to their customers. The ideal candidate is an outgoing, hardworking, and fun individual whose personality and skills shine through. Responsibilities:
Nurture and support customer relationships via phone, e-mail and live chat. Support and contribute to the CRM infrastructure. Participate in the planning of customer engagement initiatives. Seek resolutions to customers’ queries and issues whilst actively striving to achieve a “one correct answer” across all channels. Monitor campaigns and promotions across all allocated customer touch points. Assisting with translations, content writing and marketing to ensure that the company is delivering the best communication to their customers Contributing new ideas and feedback to keep improving the way the company works and exercising your creativity in different ways...
Apr 20, 2020
Full time
Our client is looking for a Japanese Customer Care Agent to join their Customer Care Team and to help them build and deliver an amazing gaming experience to their customers. The ideal candidate is an outgoing, hardworking, and fun individual whose personality and skills shine through. Responsibilities:
Nurture and support customer relationships via phone, e-mail and live chat. Support and contribute to the CRM infrastructure. Participate in the planning of customer engagement initiatives. Seek resolutions to customers’ queries and issues whilst actively striving to achieve a “one correct answer” across all channels. Monitor campaigns and promotions across all allocated customer touch points. Assisting with translations, content writing and marketing to ensure that the company is delivering the best communication to their customers Contributing new ideas and feedback to keep improving the way the company works and exercising your creativity in different ways...
Host and deal a variety of casino games in a studio and live on camera for real players in a rotating shift (work) environment Interact with, and provide an engaging and rewarding experience for our live players Provide an excellent service to our clients Participate in table promotions, internal and external media campaigns Always maintain the highest professional standards Responsibilities:
Have fluent knowledge and understanding of the Japanese Language Are a team player with good communication skills Are a mature and hardworking individual Know how to focus on customer needs and satisfaction Have a dedicated and motivated approach to work Have a sense of responsibility and can follow procedures Can work as part of a wider team and be adaptable to changing business needs – this could include changing shift patterns and providing cover for colleagues Previous international experience is a plus
Jun 05, 2020
Full time
Host and deal a variety of casino games in a studio and live on camera for real players in a rotating shift (work) environment Interact with, and provide an engaging and rewarding experience for our live players Provide an excellent service to our clients Participate in table promotions, internal and external media campaigns Always maintain the highest professional standards Responsibilities:
Have fluent knowledge and understanding of the Japanese Language Are a team player with good communication skills Are a mature and hardworking individual Know how to focus on customer needs and satisfaction Have a dedicated and motivated approach to work Have a sense of responsibility and can follow procedures Can work as part of a wider team and be adaptable to changing business needs – this could include changing shift patterns and providing cover for colleagues Previous international experience is a plus
CUSTOMER SERVICE AGENT – JAPANESE SPEAKING Malta Key Responsibilities
Helping internal and external customers, Contacting other departments when there is an issue to be solved, Keeping customer request queues as low as possible, Customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations), Handling customer request queues assigned accordingly to workload, Having a high knowledge of products offered by the company, Attending team meetings and activities, Taking over in the absence of the team leader, Requirements
Proficient level or Japanese and fluent level of English Level of education - Graduation of high school or post-secondary school Work Experience - Preferably at least one year in Japan Strong communication skills; written & spoken knowledge of Keigo; knowledge of Internet related software
Jun 05, 2020
Full time
CUSTOMER SERVICE AGENT – JAPANESE SPEAKING Malta Key Responsibilities
Helping internal and external customers, Contacting other departments when there is an issue to be solved, Keeping customer request queues as low as possible, Customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations), Handling customer request queues assigned accordingly to workload, Having a high knowledge of products offered by the company, Attending team meetings and activities, Taking over in the absence of the team leader, Requirements
Proficient level or Japanese and fluent level of English Level of education - Graduation of high school or post-secondary school Work Experience - Preferably at least one year in Japan Strong communication skills; written & spoken knowledge of Keigo; knowledge of Internet related software
Our client, an award-winning betting Sportsbook and Casino company are recruiting for a Customer Service Representative to join their fast-paced environment. Do you have Customer Service experience? Are you looking for a role in the Gaming Industry? This could be the ideal position for you!
Main duties & responsibilities:
Answer and support customer facing communication in required languages, and translate emails, website information and any other matter, as requested.
Research solutions to customer issues.
Interact with various departments to resolve customer issues.
Use available tools and information resources to resolve problems.
Escalate unresolved problems in accordance with established procedures and protocols.
Administer client account management, including updating notes in accounts.
Research transaction discrepancies and take appropriate action.
Monitor customer activity, including assist in the identification of fraudulent activity...
May 29, 2020
Our client, an award-winning betting Sportsbook and Casino company are recruiting for a Customer Service Representative to join their fast-paced environment. Do you have Customer Service experience? Are you looking for a role in the Gaming Industry? This could be the ideal position for you!
Main duties & responsibilities:
Answer and support customer facing communication in required languages, and translate emails, website information and any other matter, as requested.
Research solutions to customer issues.
Interact with various departments to resolve customer issues.
Use available tools and information resources to resolve problems.
Escalate unresolved problems in accordance with established procedures and protocols.
Administer client account management, including updating notes in accounts.
Research transaction discrepancies and take appropriate action.
Monitor customer activity, including assist in the identification of fraudulent activity...
Company Introduction
Our client is a game changer in the iGaming industry.
Job Responsibilities and Duties
Respond promptly and effectively to incoming customer inquiries through various channels including emails, and chats;
Providing a high level of customer service to players;
Ensure that more complex customer issues are followed up and resolved promptly;
Contribute to the on-going development and improvement of our customer experience;
Ensure professional working relationships with customers and colleagues;
Promoting the brand's values and products.
Experience
Candidates with previous experience in a similar role will be given preference.
Working Hours
Shift work;
Remote work on weekends and evening shifts.
Personal Skills
Have excellent communication skills in Japanese and English;
Good communication and IT-skills;
The ability to work in a professional and shift environment;
Customer-oriented....
May 27, 2020
Full time
Company Introduction
Our client is a game changer in the iGaming industry.
Job Responsibilities and Duties
Respond promptly and effectively to incoming customer inquiries through various channels including emails, and chats;
Providing a high level of customer service to players;
Ensure that more complex customer issues are followed up and resolved promptly;
Contribute to the on-going development and improvement of our customer experience;
Ensure professional working relationships with customers and colleagues;
Promoting the brand's values and products.
Experience
Candidates with previous experience in a similar role will be given preference.
Working Hours
Shift work;
Remote work on weekends and evening shifts.
Personal Skills
Have excellent communication skills in Japanese and English;
Good communication and IT-skills;
The ability to work in a professional and shift environment;
Customer-oriented....
The Company.
Are you passionate about online advertising and new technologies? Would you like to join one of the leading tech companies? Our client is the #1 in online advertising with a current annual revenue of more than 100 billion US dollars.
The Job.
As a Google Ads Content Reviewer, you will validate all written content, confirming its accuracy and quality. You will also have the opportunity to share your ideas, in order to improve the quality of our work. You will be part of the team that makes the world’s information more accessible and useful. You will be an expert in the advertisement content and give the best advice to confirm its accuracy and quality.
Part of your daily activities will be: – Review content, making sure it is correct and attractive – Deliver a constitent and accurate content review – Contribute to optimize and innovate the company’s work – Review, maintain and curate data – Ensure...
Apr 30, 2020
Full time
The Company.
Are you passionate about online advertising and new technologies? Would you like to join one of the leading tech companies? Our client is the #1 in online advertising with a current annual revenue of more than 100 billion US dollars.
The Job.
As a Google Ads Content Reviewer, you will validate all written content, confirming its accuracy and quality. You will also have the opportunity to share your ideas, in order to improve the quality of our work. You will be part of the team that makes the world’s information more accessible and useful. You will be an expert in the advertisement content and give the best advice to confirm its accuracy and quality.
Part of your daily activities will be: – Review content, making sure it is correct and attractive – Deliver a constitent and accurate content review – Contribute to optimize and innovate the company’s work – Review, maintain and curate data – Ensure...
Host and deal a variety of casino games in a studio and live on camera for real players in a rotating shift (work) environment
Interact with, and provide an engaging and rewarding experience for our live players
Provide an excellent service to our clients
Participate in table promotions, internal and external media campaigns
Maintain the highest professional standards at all times
Qualifications
If you want to be part of one of the most exciting industries in the world, and if you:
Have fluent knowledge and understanding of the Japanese Language
Are a team player with good communication skills
Are a mature and hardworking individual
Know how to focus on customer needs and satisfaction
Have a dedicated and motivated approach to work
Have a sense of responsibility and can follow procedures
Have the ability to work as part of a wider team and be adaptable to changing business needs – this could include changing shift...
Apr 21, 2020
Full time
Host and deal a variety of casino games in a studio and live on camera for real players in a rotating shift (work) environment
Interact with, and provide an engaging and rewarding experience for our live players
Provide an excellent service to our clients
Participate in table promotions, internal and external media campaigns
Maintain the highest professional standards at all times
Qualifications
If you want to be part of one of the most exciting industries in the world, and if you:
Have fluent knowledge and understanding of the Japanese Language
Are a team player with good communication skills
Are a mature and hardworking individual
Know how to focus on customer needs and satisfaction
Have a dedicated and motivated approach to work
Have a sense of responsibility and can follow procedures
Have the ability to work as part of a wider team and be adaptable to changing business needs – this could include changing shift...
As the Japanese speaking Programmatic Media Analyst you will be part of a team that creates and delivers more effective advertising with purchase-based audiences and sales measurement solutions. Additionally you will harness the unrivaled data resources of parent companies. This role as the Japanese speaking Programmatic Media Analyst will focus on Account/Client Management, Campaign Management and data exchange.
Your key job responsibilities as the Japanese speaking Programmatic Media Analyst in Johannesburg, South Africa will include:
Work closely with Delivery & Analytics, Client Consulting and the Channel team on the development, implementation and optimization of programmatic campaigns to successfully execute the defined strategy and achieve business results
Serve as a resource in terms of gathering and distributing research around the programmatic industry or our clients
Monitor pacing of delivery of...
Apr 13, 2020
Full time
As the Japanese speaking Programmatic Media Analyst you will be part of a team that creates and delivers more effective advertising with purchase-based audiences and sales measurement solutions. Additionally you will harness the unrivaled data resources of parent companies. This role as the Japanese speaking Programmatic Media Analyst will focus on Account/Client Management, Campaign Management and data exchange.
Your key job responsibilities as the Japanese speaking Programmatic Media Analyst in Johannesburg, South Africa will include:
Work closely with Delivery & Analytics, Client Consulting and the Channel team on the development, implementation and optimization of programmatic campaigns to successfully execute the defined strategy and achieve business results
Serve as a resource in terms of gathering and distributing research around the programmatic industry or our clients
Monitor pacing of delivery of...
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