We are looking for Italian speaking person to help people with reservations fantastic international hotel brand, The program is inbound sales orientated with big part of customer service. You will be helping customers with booking or modification / cancellation of existing booking or request of additional service. Main call types are reservation calls or calls related to Loyalty program. All other requests are redirected to the relevant department.
This Global Outsourcing organisation is present in 19 countries, employs 29.000 people, has 120 clients from Fortune 1000 List and they are looking for Italian Speaking person to join their team based in Sofia, Burgas and Varna. Sofia is famous for best night clubs in Balkans, Varna for MTV music festivals and beautiful white beaches, Burgas for largest port in Bulgaria and all these places have very cheap cost of living in common. Spaghetti bolognese in restaurant cost 3Euro and one bedroom apartment in capital City Centre cost 350 Euro per month.
We absolutely require from you:
Italian at C1 and English at B2 level
Strong communication and analytical skills
Sales orientation
Ideal candidate would have(Not Essential) :
BPO experience
Previous sales experience
Previous experience in hotel business and tourism will be considered as an advantage
For your hard work you will be rewarded:
1000 - 1100Euro per month + bonus
Company offers amazing benefits package:
food vouchers, compliments card, free coffee, multisport card, Buddy program, additional health & life insurance and many more
Career development
Team Building activities
Great office location
Eco friendly environment – Parking places for bikes
Free scheduled transportation
Medical Ins.
Dental Ins.
Life Ins.
We can offer excellent relocation package:
2 Weeks in a hotel with Bed and Breakfast
600 Euro extra with your First Salary.
If you are interested in this vacancy please email me your CV on michal@lrp.jobs or call me on +44 7525 115 862
For info about all available jobs follow us on:
Facebook: @lrpjobs
Instagram: #lrpjobs
Twitter: @LRPjobs
www.lrp.jobs
Italian / italy / Italiano / Италиански / Italianski
English/England/Angielski/Ingles
Mar 30, 2020
Full time
We are looking for Italian speaking person to help people with reservations fantastic international hotel brand, The program is inbound sales orientated with big part of customer service. You will be helping customers with booking or modification / cancellation of existing booking or request of additional service. Main call types are reservation calls or calls related to Loyalty program. All other requests are redirected to the relevant department.
This Global Outsourcing organisation is present in 19 countries, employs 29.000 people, has 120 clients from Fortune 1000 List and they are looking for Italian Speaking person to join their team based in Sofia, Burgas and Varna. Sofia is famous for best night clubs in Balkans, Varna for MTV music festivals and beautiful white beaches, Burgas for largest port in Bulgaria and all these places have very cheap cost of living in common. Spaghetti bolognese in restaurant cost 3Euro and one bedroom apartment in capital City Centre cost 350 Euro per month.
We absolutely require from you:
Italian at C1 and English at B2 level
Strong communication and analytical skills
Sales orientation
Ideal candidate would have(Not Essential) :
BPO experience
Previous sales experience
Previous experience in hotel business and tourism will be considered as an advantage
For your hard work you will be rewarded:
1000 - 1100Euro per month + bonus
Company offers amazing benefits package:
food vouchers, compliments card, free coffee, multisport card, Buddy program, additional health & life insurance and many more
Career development
Team Building activities
Great office location
Eco friendly environment – Parking places for bikes
Free scheduled transportation
Medical Ins.
Dental Ins.
Life Ins.
We can offer excellent relocation package:
2 Weeks in a hotel with Bed and Breakfast
600 Euro extra with your First Salary.
If you are interested in this vacancy please email me your CV on michal@lrp.jobs or call me on +44 7525 115 862
For info about all available jobs follow us on:
Facebook: @lrpjobs
Instagram: #lrpjobs
Twitter: @LRPjobs
www.lrp.jobs
Italian / italy / Italiano / Италиански / Italianski
English/England/Angielski/Ingles
Italian&English Speaking Cust. Ser.for EXCLUSIVE TRAVEL BRAND
We are looking for Italian & English Speaking Person to represent one of the hottest names in travel industry, you will be responsible for providing exceptional customer service to Turkish and English Speaking Customers.
Working in the Capital City of Bulgaria, Sofia has so much to offer including low cost of living (in comparison with France, Portugal and the Czech Republic) as well as great weather, fantastic night life & a multi cultural city where nearly everyone speaks English!
Bulgaria is an emerging country who is recent member of the EU with many of the worlds most recognisable brands relocating their businesses to Sofia. With places like Sunny Beach and varna on your door step, this country offers not just a great place to work, but so many options for holiday makers too! Did you know MTV choose Bulgaria to host their annual summer beach party?
Responsibilities :
Your duty is to help Italian&English speaking customers via Email , Phone Webchat , Social Media, with any issues they might have encountered using our Global famous brand.
Candidate must have C1 from Italian and English languages.
Have a passion for traveling
Desire to help people
IT proficiency
Reward :
Salary € 1000Euro per Month(Gross)+ Performance Bonus
Excellent Benefits:
What we could offer you? We provide a clear path to career development and offer support, advice, and coaching every step of the way. Some of our other benefits include:
Competitive salary of 1000-1100Euro per Month (depending on Experience)
A bright, modern and exciting place to work, with excellent staff facilities;
Voluntary Medical plan;
Life insurance;
Annual reward and recognition events;
Holiday pay;
Team events.
Contact today with Michal on +44 7525 115 862 or apply via this advert for more information.
For info about all available jobs follow us on:
Facebook: @lrpjobs
Instagram: #lrpjobs
Twitter: @LRPjobs
www.lrp.jobs
English/England/Angielski/Ingles
Italian / italy / Italiano / Италиански / Italianski
Mar 30, 2020
Full time
Italian&English Speaking Cust. Ser.for EXCLUSIVE TRAVEL BRAND
We are looking for Italian & English Speaking Person to represent one of the hottest names in travel industry, you will be responsible for providing exceptional customer service to Turkish and English Speaking Customers.
Working in the Capital City of Bulgaria, Sofia has so much to offer including low cost of living (in comparison with France, Portugal and the Czech Republic) as well as great weather, fantastic night life & a multi cultural city where nearly everyone speaks English!
Bulgaria is an emerging country who is recent member of the EU with many of the worlds most recognisable brands relocating their businesses to Sofia. With places like Sunny Beach and varna on your door step, this country offers not just a great place to work, but so many options for holiday makers too! Did you know MTV choose Bulgaria to host their annual summer beach party?
Responsibilities :
Your duty is to help Italian&English speaking customers via Email , Phone Webchat , Social Media, with any issues they might have encountered using our Global famous brand.
Candidate must have C1 from Italian and English languages.
Have a passion for traveling
Desire to help people
IT proficiency
Reward :
Salary € 1000Euro per Month(Gross)+ Performance Bonus
Excellent Benefits:
What we could offer you? We provide a clear path to career development and offer support, advice, and coaching every step of the way. Some of our other benefits include:
Competitive salary of 1000-1100Euro per Month (depending on Experience)
A bright, modern and exciting place to work, with excellent staff facilities;
Voluntary Medical plan;
Life insurance;
Annual reward and recognition events;
Holiday pay;
Team events.
Contact today with Michal on +44 7525 115 862 or apply via this advert for more information.
For info about all available jobs follow us on:
Facebook: @lrpjobs
Instagram: #lrpjobs
Twitter: @LRPjobs
www.lrp.jobs
English/England/Angielski/Ingles
Italian / italy / Italiano / Италиански / Italianski
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Italian speaking Sales Retention Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients always receive the highest level of services
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department.
Key Requirements:
• Excellent knowledge of English and Italian language, both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint
• Excellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to work in pressure in a fast-moving environment.
Remuneration & Benefits
• Excellent remuneration package based on experience, skills & performance
• Relocation Package (including work permit arrangement if needed)
• 21 days’ annual leave
• Be part of a dynamic and creative team with positive and friendly atmosphere
• Comfortable office in the city centre, Limassol
Mar 09, 2020
Full time
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Italian speaking Sales Retention Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients always receive the highest level of services
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department.
Key Requirements:
• Excellent knowledge of English and Italian language, both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint
• Excellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to work in pressure in a fast-moving environment.
Remuneration & Benefits
• Excellent remuneration package based on experience, skills & performance
• Relocation Package (including work permit arrangement if needed)
• 21 days’ annual leave
• Be part of a dynamic and creative team with positive and friendly atmosphere
• Comfortable office in the city centre, Limassol
Italian (Italiano) speaking cars lovers need for Customer Services Advisors (automotive industry)
You will be working for one of the biggest names in Customer Service industry , company has 225k plus employees helping customers in 70 +Languages. This specific role is to work on behalf of one of the best automotive brands in the world. Opportunity is based in Sofia Bulgaria, Sofia is currently in highest stage of development, place is famous for amazing night life, much different architecture than anywhere in Western Europe and absolutely superb cost of living for example spaghetti Bolognese in good restaurant cost 3 Euro or renting one bedroom flat in centre of capital city cost around 350 Euro.
Responsibilities :
We are looking for energetic, customer-oriented professionals to join our
global team. You will interact daily with customers via phone e-mail and web chat
and you will deliver a consistent level of outstanding service,
ensuring resolution and adding value to the customers’ experience that
continually exceeds their expectations.
Requirements:
Fluency in Italian ;
Fluency in English;
Motivation to work
Ability to work shifts
What we could offer you? We provide a clear path to career development and offer support, advice, and coaching every step of the way. Some of our other benefits include:
Competitive salary of 950Euro per Month (Gross)
A bright, modern and exciting place to work, with excellent staff facilities;
Voluntary Medical plan;
Life insurance;
Annual reward and recognition events;
Holiday pay;
Team events.
Please email me your CV on michal@lrp.jobs in English and make sure your CV has correct contact details. You can as well give Michal a call on +44 7525115862
For info about all available jobs follow us on:
Facebook: @lrpjobs
Instagram: #lrpjobs
Twitter: @LRPjobs
www.lrp.jobs
Italian / Espanol / ispanski / Espanola / Espanol / испански / ispanski
English/England/Angielski/Ingles
Mar 06, 2020
Full time
Italian (Italiano) speaking cars lovers need for Customer Services Advisors (automotive industry)
You will be working for one of the biggest names in Customer Service industry , company has 225k plus employees helping customers in 70 +Languages. This specific role is to work on behalf of one of the best automotive brands in the world. Opportunity is based in Sofia Bulgaria, Sofia is currently in highest stage of development, place is famous for amazing night life, much different architecture than anywhere in Western Europe and absolutely superb cost of living for example spaghetti Bolognese in good restaurant cost 3 Euro or renting one bedroom flat in centre of capital city cost around 350 Euro.
Responsibilities :
We are looking for energetic, customer-oriented professionals to join our
global team. You will interact daily with customers via phone e-mail and web chat
and you will deliver a consistent level of outstanding service,
ensuring resolution and adding value to the customers’ experience that
continually exceeds their expectations.
Requirements:
Fluency in Italian ;
Fluency in English;
Motivation to work
Ability to work shifts
What we could offer you? We provide a clear path to career development and offer support, advice, and coaching every step of the way. Some of our other benefits include:
Competitive salary of 950Euro per Month (Gross)
A bright, modern and exciting place to work, with excellent staff facilities;
Voluntary Medical plan;
Life insurance;
Annual reward and recognition events;
Holiday pay;
Team events.
Please email me your CV on michal@lrp.jobs in English and make sure your CV has correct contact details. You can as well give Michal a call on +44 7525115862
For info about all available jobs follow us on:
Facebook: @lrpjobs
Instagram: #lrpjobs
Twitter: @LRPjobs
www.lrp.jobs
Italian / Espanol / ispanski / Espanola / Espanol / испански / ispanski
English/England/Angielski/Ingles
Logical Recruitment Partners Ltd
Timișoara, Romania
Timisoara know as the city of flowers in Romania, beautiful architecture, music festivals, fantastic restaurants and cafés this city caters for all!
We are looking for Italian Speaking Customer Service agents to work on a multinational technology company that focuses on e-commerce.
You will have excellent communication skills and be able to support customers over the phone, web chat and email in Italian.
What you will get is an attractive salary plus benefits, flexible working hours and the security of an international company. They have a fantastic team and beautiful offices.
Interested? Call Chantelle on +447801 567 205 or click the link to apply!
Mar 06, 2020
Permanent
Timisoara know as the city of flowers in Romania, beautiful architecture, music festivals, fantastic restaurants and cafés this city caters for all!
We are looking for Italian Speaking Customer Service agents to work on a multinational technology company that focuses on e-commerce.
You will have excellent communication skills and be able to support customers over the phone, web chat and email in Italian.
What you will get is an attractive salary plus benefits, flexible working hours and the security of an international company. They have a fantastic team and beautiful offices.
Interested? Call Chantelle on +447801 567 205 or click the link to apply!
Italian speaking Customer Stylist Advisors €950per month + excellent relocation package
This is an excellent opportunity for someone who is passionate about clothing, knows brand like Wrangler, Lee, Kipling, Vans & Timberland . Supplying the world with fashion options, this company truly is in a class of their own.
Based in Sofia, Capital City of Bulgaria, you will experience a low cost of living (in comparison with Italyy) as well as great weather, fantastic night life & a multi cultural city where nearly everyone speaks English!
Bulgaria is an emerging country who is recent member of the EU with many of the worlds most recognisable brands relocating their businesses to Sofia. With places like Sunny Beach and varna on your door step, this country offers not just a great place to work, but so many options for holiday makers too! Did you know MTV choose Bulgaria to host their annual summer beach party?
This is a fantastic opportunity to join a Global Enterprise Customer Service assistance company. With more than 250,000 plus employees worldwide. They are present in more than 5 continents 41 countries, covering 42 different European languages. Covering automotive, banking, consumer electronics, healthcare, Insurance, and technology to name a few. They are at an exciting time of development, having acquired new contact centres they are in a position grow their already successful customer service team.
Working in their Fashion department over the phone in their state of the art offices in Sofia, you will be responsible for:
Helping the Italian speaking Customer to make the right fashion choices over branded clothing
Organising returns and replacements
Helping the customer with delays in delivery or in correct orders
Upselling additional clothing to compliment the Italian speaking Customers with their current purchase.
Create a great Customer Experience in the Italian Language to encourage future orders.
The role is not only dealing with inbound calls from Italyy but also you will be required to communicate over Web Chat, E mail and Social Media too!
So, if you are looking for a job with varying work tasks each day and love fashion then this role is for you.
In return for your hard work and dedication, you will receive excellent training where you will join their training academy in order to fulfil your career aspirations, whether it is to move in to a marketing role, training or even management, they are committed to your personal development.
No experience is required to be successful in this role, just the ability to deliver exceptional Customer Service and also to be fluent in both Italian and English.
An amazing relocation package is available to all applicants living outside of Sofia Bulgaria,to move you as quickly as possible to your dream job!
You will be working on 8-9 hours shift during this times:
Monday to Friday – 10:00-22:00
Saturday to Sunday 10:00-19:00
Please email me your CV on michal@lrp.jobs in English and make sure your CV has your contact details.
For info about all available jobs follow us on:
Facebook: @lrpjobs
Instagram: #lrpjobs
Twitter: @LRPjobs
www.lrp.jobs
Italian / italy / Italiano / Италиански / Italianski
English/England/Angielski/Ingles
Mar 06, 2020
Full time
Italian speaking Customer Stylist Advisors €950per month + excellent relocation package
This is an excellent opportunity for someone who is passionate about clothing, knows brand like Wrangler, Lee, Kipling, Vans & Timberland . Supplying the world with fashion options, this company truly is in a class of their own.
Based in Sofia, Capital City of Bulgaria, you will experience a low cost of living (in comparison with Italyy) as well as great weather, fantastic night life & a multi cultural city where nearly everyone speaks English!
Bulgaria is an emerging country who is recent member of the EU with many of the worlds most recognisable brands relocating their businesses to Sofia. With places like Sunny Beach and varna on your door step, this country offers not just a great place to work, but so many options for holiday makers too! Did you know MTV choose Bulgaria to host their annual summer beach party?
This is a fantastic opportunity to join a Global Enterprise Customer Service assistance company. With more than 250,000 plus employees worldwide. They are present in more than 5 continents 41 countries, covering 42 different European languages. Covering automotive, banking, consumer electronics, healthcare, Insurance, and technology to name a few. They are at an exciting time of development, having acquired new contact centres they are in a position grow their already successful customer service team.
Working in their Fashion department over the phone in their state of the art offices in Sofia, you will be responsible for:
Helping the Italian speaking Customer to make the right fashion choices over branded clothing
Organising returns and replacements
Helping the customer with delays in delivery or in correct orders
Upselling additional clothing to compliment the Italian speaking Customers with their current purchase.
Create a great Customer Experience in the Italian Language to encourage future orders.
The role is not only dealing with inbound calls from Italyy but also you will be required to communicate over Web Chat, E mail and Social Media too!
So, if you are looking for a job with varying work tasks each day and love fashion then this role is for you.
In return for your hard work and dedication, you will receive excellent training where you will join their training academy in order to fulfil your career aspirations, whether it is to move in to a marketing role, training or even management, they are committed to your personal development.
No experience is required to be successful in this role, just the ability to deliver exceptional Customer Service and also to be fluent in both Italian and English.
An amazing relocation package is available to all applicants living outside of Sofia Bulgaria,to move you as quickly as possible to your dream job!
You will be working on 8-9 hours shift during this times:
Monday to Friday – 10:00-22:00
Saturday to Sunday 10:00-19:00
Please email me your CV on michal@lrp.jobs in English and make sure your CV has your contact details.
For info about all available jobs follow us on:
Facebook: @lrpjobs
Instagram: #lrpjobs
Twitter: @LRPjobs
www.lrp.jobs
Italian / italy / Italiano / Италиански / Italianski
English/England/Angielski/Ingles
Logical Recruitment Partners Ltd
Timișoara, Romania
Operatore di Customer Service in lingua Italiana.
Di base a Timisoara (Romania)
3012 - 5150 Ron al mese + benefit vantaggiosi + facilitazoni per il trasloco
Grazie ad una forte crescita del mercato, questa azienda internazionale di supporto alla clientela con oltre 250,000 risosrse già impiegate a servizio di 650 diverse grandi marche in 42 lingue, è adesso alla ricerca di operatori parlanti Italiano pr i suoi uffici a Timisoara.
Il ruolo di agente del customer service consiste nel rispondere alle telefonate per conto di agenzie di viaggi nel mercato presenti sul mercato italiano. Questo verte nell’assistere la clientela nella selezione e scelta delle migliori offerte su voli e soggiorni a seconda del budget disponibile via telefono, via web attraverso le live chat e via email.
Il candidato ideale parla Italiano ed Inglese con perfetta padronanza di linguaggio sia scritta che parlata. Se non è già residente a Timisoara, l’azienda è pronta a contribuire allo spostamento con un volo di solo andata su Timisoara ed offre una sistemazione temporanea per aiutare ill canddatoa cercare la giusta soluzione abitativa.
L’azienda offre una chiara prospettiva di crescita che scatta dal completamento del periodo di prova e che spazia anche oltre il customer service.
Se lavorare nel mondo dei viaggi e vacanze è la prospettiva di carriera che stavi aspettando, chiama oggi stesso Chantelle al numero +447801 567205 or fai domanda attraverso questo sito.
Mar 06, 2020
Permanent
Operatore di Customer Service in lingua Italiana.
Di base a Timisoara (Romania)
3012 - 5150 Ron al mese + benefit vantaggiosi + facilitazoni per il trasloco
Grazie ad una forte crescita del mercato, questa azienda internazionale di supporto alla clientela con oltre 250,000 risosrse già impiegate a servizio di 650 diverse grandi marche in 42 lingue, è adesso alla ricerca di operatori parlanti Italiano pr i suoi uffici a Timisoara.
Il ruolo di agente del customer service consiste nel rispondere alle telefonate per conto di agenzie di viaggi nel mercato presenti sul mercato italiano. Questo verte nell’assistere la clientela nella selezione e scelta delle migliori offerte su voli e soggiorni a seconda del budget disponibile via telefono, via web attraverso le live chat e via email.
Il candidato ideale parla Italiano ed Inglese con perfetta padronanza di linguaggio sia scritta che parlata. Se non è già residente a Timisoara, l’azienda è pronta a contribuire allo spostamento con un volo di solo andata su Timisoara ed offre una sistemazione temporanea per aiutare ill canddatoa cercare la giusta soluzione abitativa.
L’azienda offre una chiara prospettiva di crescita che scatta dal completamento del periodo di prova e che spazia anche oltre il customer service.
Se lavorare nel mondo dei viaggi e vacanze è la prospettiva di carriera che stavi aspettando, chiama oggi stesso Chantelle al numero +447801 567205 or fai domanda attraverso questo sito.
On behalf of our well-known iGaming client here in Malta, we are looking for an experienced Italian Speaking Compliance Officer to join their team.
Responsibilities:
Follow up regulatory development in the Italian market
Ensure smooth products certification process and audit with ADM for the Italian Online Platform
Formulate compliance checklists to be used for the purpose of ensuring that all information required is provided accordingly
Enabling documentation of projects, specifications and processes falling for internal and external (e.g. audit) use
Coordination of appropriate resolution of incidents with negative compliance impact until resolution or mitigation
Monitoring of projects, initiatives and incidents to identify relevant opportunities and needs as well as to ensure adequate and timely involvement of the department
Prepare monthly and quarterly reports
Coordinate and work with stakeholders in various locations and departments
Requirements:
Fluent in Italian and a strong command of written/spoken English
Experience in a similar compliance role in the gambling industry and strong knowledge of the requirements in the Italian jurisdiction
Strong knowledge of regulatory requirements or regulated processes, also from an operational, product or business perspective, in the gambling industry
Good relationship management and communication skills necessary for interaction with regulatory authorities
Affinity with regulation of technical systems
To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!
Apr 03, 2020
Full time
On behalf of our well-known iGaming client here in Malta, we are looking for an experienced Italian Speaking Compliance Officer to join their team.
Responsibilities:
Follow up regulatory development in the Italian market
Ensure smooth products certification process and audit with ADM for the Italian Online Platform
Formulate compliance checklists to be used for the purpose of ensuring that all information required is provided accordingly
Enabling documentation of projects, specifications and processes falling for internal and external (e.g. audit) use
Coordination of appropriate resolution of incidents with negative compliance impact until resolution or mitigation
Monitoring of projects, initiatives and incidents to identify relevant opportunities and needs as well as to ensure adequate and timely involvement of the department
Prepare monthly and quarterly reports
Coordinate and work with stakeholders in various locations and departments
Requirements:
Fluent in Italian and a strong command of written/spoken English
Experience in a similar compliance role in the gambling industry and strong knowledge of the requirements in the Italian jurisdiction
Strong knowledge of regulatory requirements or regulated processes, also from an operational, product or business perspective, in the gambling industry
Good relationship management and communication skills necessary for interaction with regulatory authorities
Affinity with regulation of technical systems
To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!
On behalf of our client, we are looking for a Italian speaking Customer Service Agent. This could be an excellent opportunity for you to boost your career or gain more experience!
Key Responsibilities:
Customer Service – provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality
Ability to liaise with other departments as necessary
Identify process improvement opportunities and raise through the appropriate forum
Support customers directly on the ground at major events around the world
Any other tasks as required
Skills and Attributes:
Team player
Takes ownership
Organised and reliable with attention to detail
Excellent multi-tasking skills
Work well under pressure
Hungry to take on responsibility and a willingness to do adhere to strict deadlines
Outstanding written and oral communication in English and language applied
A sense of humour and positive, “make-it-work” attitude
Must be comfortable with standard MS Office software (Outlook, Word) and quick to understand new software tools
Fluency in English and Italian
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!
Apr 03, 2020
Full time
On behalf of our client, we are looking for a Italian speaking Customer Service Agent. This could be an excellent opportunity for you to boost your career or gain more experience!
Key Responsibilities:
Customer Service – provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality
Ability to liaise with other departments as necessary
Identify process improvement opportunities and raise through the appropriate forum
Support customers directly on the ground at major events around the world
Any other tasks as required
Skills and Attributes:
Team player
Takes ownership
Organised and reliable with attention to detail
Excellent multi-tasking skills
Work well under pressure
Hungry to take on responsibility and a willingness to do adhere to strict deadlines
Outstanding written and oral communication in English and language applied
A sense of humour and positive, “make-it-work” attitude
Must be comfortable with standard MS Office software (Outlook, Word) and quick to understand new software tools
Fluency in English and Italian
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!
On behalf of our client, a leading global outsourcing provider, is looking for Multi-Lingual Customer Support Agents to work in Lisbon, Portugal. Lisbon is a picturesque city that combines one of the greatest historical cities, complete with cultural treasures and surprising sights, with affordable lifestyle by being Western Europe’s least expensive capital.
If you are a hard-working and self-driven individual who has always dreamt of working and living abroad, then this could be the perfect opportunity for you to build a career for themselves while living in one of the most breath-taking cities of Europe!
The role involves:
Have an efficient, professional and personalised rapport with customers via various communication methods;
Create and keep an effective collaboration with the client’s partners;
Maintain a constructive state of mind in difficult and stressful situation;
Always be on the lookout for an effective solution to the Customer’s inquiries while also improving your performance.
The ideal candidate:
Fluency in written and spoken English;
Native level fluency in Italian;
Superior empathetic skills;
A team-player with efficient multi-tasking skills;
Superior verbal and written communication as well as being goal oriented in a fast-paced environment.
What’s in it for you?
Training from day one and onwards, with development and advancement opportunities;
Fruit days;
Health benefits;
A highly motivated and fun-loving team;
Possible relocation assistance;
Attractive basic salary.
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!
Apr 03, 2020
Full time
On behalf of our client, a leading global outsourcing provider, is looking for Multi-Lingual Customer Support Agents to work in Lisbon, Portugal. Lisbon is a picturesque city that combines one of the greatest historical cities, complete with cultural treasures and surprising sights, with affordable lifestyle by being Western Europe’s least expensive capital.
If you are a hard-working and self-driven individual who has always dreamt of working and living abroad, then this could be the perfect opportunity for you to build a career for themselves while living in one of the most breath-taking cities of Europe!
The role involves:
Have an efficient, professional and personalised rapport with customers via various communication methods;
Create and keep an effective collaboration with the client’s partners;
Maintain a constructive state of mind in difficult and stressful situation;
Always be on the lookout for an effective solution to the Customer’s inquiries while also improving your performance.
The ideal candidate:
Fluency in written and spoken English;
Native level fluency in Italian;
Superior empathetic skills;
A team-player with efficient multi-tasking skills;
Superior verbal and written communication as well as being goal oriented in a fast-paced environment.
What’s in it for you?
Training from day one and onwards, with development and advancement opportunities;
Fruit days;
Health benefits;
A highly motivated and fun-loving team;
Possible relocation assistance;
Attractive basic salary.
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!
On behalf of our client, a leading global outsourcing provider, is looking for Multi-Lingual Customer Support Agents to work in Lisbon, Portugal. Lisbon is a picturesque city that combines one of the greatest historical cities, complete with cultural treasures and surprising sights, with affordable lifestyle by being Western Europe’s least expensive capital.
If you are a hard-working and self-driven individual who has always dreamt of working and living abroad, then this could be the perfect opportunity for you to build a career for themselves while living in one of the most breath-taking cities of Europe!
The role involves:
Have an efficient, professional and personalised rapport with customers via various communication methods;
Create and keep an effective collaboration with the client’s partners;
Maintain a constructive state of mind in difficult and stressful situation;
Always be on the lookout for an effective solution to the Customer’s inquiries while also improving your performance.
The ideal candidate:
Fluency in written and spoken English;
Native level fluency in Norwegian;
Superior empathetic skills;
A team-player with efficient multi-tasking skills;
Superior verbal and written communication as well as being goal oriented in a fast-paced environment.
What’s in it for you?
Training from day one and onwards, with development and advancement opportunities;
Fruit days;
Health benefits;
A highly motivated and fun-loving team;
Possible relocation assistance;
Attractive basic salary.
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!
Apr 03, 2020
Full time
On behalf of our client, a leading global outsourcing provider, is looking for Multi-Lingual Customer Support Agents to work in Lisbon, Portugal. Lisbon is a picturesque city that combines one of the greatest historical cities, complete with cultural treasures and surprising sights, with affordable lifestyle by being Western Europe’s least expensive capital.
If you are a hard-working and self-driven individual who has always dreamt of working and living abroad, then this could be the perfect opportunity for you to build a career for themselves while living in one of the most breath-taking cities of Europe!
The role involves:
Have an efficient, professional and personalised rapport with customers via various communication methods;
Create and keep an effective collaboration with the client’s partners;
Maintain a constructive state of mind in difficult and stressful situation;
Always be on the lookout for an effective solution to the Customer’s inquiries while also improving your performance.
The ideal candidate:
Fluency in written and spoken English;
Native level fluency in Norwegian;
Superior empathetic skills;
A team-player with efficient multi-tasking skills;
Superior verbal and written communication as well as being goal oriented in a fast-paced environment.
What’s in it for you?
Training from day one and onwards, with development and advancement opportunities;
Fruit days;
Health benefits;
A highly motivated and fun-loving team;
Possible relocation assistance;
Attractive basic salary.
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services. The company has almost 50,000 team members across 20 countries. TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 50 languages. Your responsibilities:
Assist our players with any issues they might experience or report
Focus on the player and strive to provide the ultimate player experience
Listen to the voice of the players and communicate it further to the appropriate teams
Collaborate with our team in order to drive continuous improvement of internal and external processes
Our requirements:
To be passionate about Gaming
To understand how Player Support and Gaming communities work and live
To be fluent in Italian
To have a good level of English
To enjoy communication with people
To be a self-motivated and outgoing person
To have a friendly personality
To have a troubleshooting mentality
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Apr 02, 2020
Full time
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services. The company has almost 50,000 team members across 20 countries. TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 50 languages. Your responsibilities:
Assist our players with any issues they might experience or report
Focus on the player and strive to provide the ultimate player experience
Listen to the voice of the players and communicate it further to the appropriate teams
Collaborate with our team in order to drive continuous improvement of internal and external processes
Our requirements:
To be passionate about Gaming
To understand how Player Support and Gaming communities work and live
To be fluent in Italian
To have a good level of English
To enjoy communication with people
To be a self-motivated and outgoing person
To have a friendly personality
To have a troubleshooting mentality
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
#FEEL GOOD WITH US!
TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services. The company has almost 50,000 team members across 20 countries. TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 50 languages.
Your responsibilities:
Help out our players with any issues they might have via tickets & chat
Make a case by case player focused decisions in order to provide the best player experience we can
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel
Our requirements:
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer
Have excellent Italian language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices
Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation
Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Apr 02, 2020
Full time
#FEEL GOOD WITH US!
TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services. The company has almost 50,000 team members across 20 countries. TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 50 languages.
Your responsibilities:
Help out our players with any issues they might have via tickets & chat
Make a case by case player focused decisions in order to provide the best player experience we can
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel
Our requirements:
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer
Have excellent Italian language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices
Player empathy person. As a player, you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation
Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services. The company has almost 50,000 team members across 20 countries. TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 50 languages. Make the best strategic decision of your life! Join our team, especially if you want to make your hobby your daily job! Your responsibilities:
To be every player's trusty advisor
To listen and respond to gamers queries via phone and/or email
To identify and assess customers’ needs to achieve satisfaction
Our requirements:
To be fluent in Italian and to have a good level of English
To have a friendly personality
To enjoy communication with people and resolve cases
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Apr 02, 2020
Full time
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services. The company has almost 50,000 team members across 20 countries. TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 50 languages. Make the best strategic decision of your life! Join our team, especially if you want to make your hobby your daily job! Your responsibilities:
To be every player's trusty advisor
To listen and respond to gamers queries via phone and/or email
To identify and assess customers’ needs to achieve satisfaction
Our requirements:
To be fluent in Italian and to have a good level of English
To have a friendly personality
To enjoy communication with people and resolve cases
We offer:
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Positive environment
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Our client is looking for Italian Customer Service agent to support their client who is an International flying company where flying means a true pleasure. You will develop valuable skills and knowledge in the travel industry. Responsibilities: As the associate, you will be transforming customer support queries in unique experiences. You will work with the latest customer care technologies from our multinational brands, being part of something Big! You will provide information and answer queries via email and phone Requirements:
Proficient in Italian (C2) Advanced level of English Outstanding people skills with a passion to help others Able to pick up new technology quickly Experienced in travel software platforms is preferential (e.g Amadeus, Galileo, Sabre or Worldspan) For non-EU applicants, a valid work permit is required Offer:
Competitive wages (14 monthly payments per year) Performance bonus Relocation package Flexible working schedule Employee discounts Private healthcare & dental insurance (after six months of employment) Fun and engaging company-wide initiatives, like wellness program
Apr 01, 2020
Full time
Our client is looking for Italian Customer Service agent to support their client who is an International flying company where flying means a true pleasure. You will develop valuable skills and knowledge in the travel industry. Responsibilities: As the associate, you will be transforming customer support queries in unique experiences. You will work with the latest customer care technologies from our multinational brands, being part of something Big! You will provide information and answer queries via email and phone Requirements:
Proficient in Italian (C2) Advanced level of English Outstanding people skills with a passion to help others Able to pick up new technology quickly Experienced in travel software platforms is preferential (e.g Amadeus, Galileo, Sabre or Worldspan) For non-EU applicants, a valid work permit is required Offer:
Competitive wages (14 monthly payments per year) Performance bonus Relocation package Flexible working schedule Employee discounts Private healthcare & dental insurance (after six months of employment) Fun and engaging company-wide initiatives, like wellness program
You will be working in the Compliance team reporting to the Director of Compliance ensuring that the company and brand is compliant with regulations across the jurisdictions in which gambling licenses are held. Current jurisdictions include Denmark, Great Britain, Italy, Malta, Spain, and Sweden. In this role, you will focus on supporting our client’s activities in Italy.
Responsibilities:
Monitor and review all regulatory developments relating to Italy Review relevant policies and procedures to make sure we remain compliant with Italian regulations Represent us in all contacts with the Italian regulator Ensure that all required reports are generated and provided to the Italian regulator as required Support our business operations by providing informed advice and support relating to the Italian market Keep up to date with other remote gaming jurisdictions in order to provide support to the Compliance team Act as stand-in for one of your Compliance team members with respect to and additional jurisdiction, providing relevant support during vacations and periods of absence
Requirements:
Minimum of 3 years of iGaming experience from a multi-jurisdictional operator Compliance experience from a previous role – a must Experience working with AAMS protocols - ideal Italian at a native level and an excellent level of English Experience in dealing with regulatory bodies on all compliance matters Technical work experience or education is seen as a positive Process-oriented, analytical thinking, focused mindset Quick learner and ability to take on board added responsibility
Apr 01, 2020
Full time
You will be working in the Compliance team reporting to the Director of Compliance ensuring that the company and brand is compliant with regulations across the jurisdictions in which gambling licenses are held. Current jurisdictions include Denmark, Great Britain, Italy, Malta, Spain, and Sweden. In this role, you will focus on supporting our client’s activities in Italy.
Responsibilities:
Monitor and review all regulatory developments relating to Italy Review relevant policies and procedures to make sure we remain compliant with Italian regulations Represent us in all contacts with the Italian regulator Ensure that all required reports are generated and provided to the Italian regulator as required Support our business operations by providing informed advice and support relating to the Italian market Keep up to date with other remote gaming jurisdictions in order to provide support to the Compliance team Act as stand-in for one of your Compliance team members with respect to and additional jurisdiction, providing relevant support during vacations and periods of absence
Requirements:
Minimum of 3 years of iGaming experience from a multi-jurisdictional operator Compliance experience from a previous role – a must Experience working with AAMS protocols - ideal Italian at a native level and an excellent level of English Experience in dealing with regulatory bodies on all compliance matters Technical work experience or education is seen as a positive Process-oriented, analytical thinking, focused mindset Quick learner and ability to take on board added responsibility
Our client is looking for Italian Customer Service agent to support their client who is an International flying company where flying means a true pleasure. You will develop valuable skills and knowledge in the travel industry.
Responsabilities:
As the associate, you will be transforming customer support queries in unique experiences.
You will work with the latest customer care technologies from our multinational brands, being part of something Big!
You will provide information and answer queries via email and phone
Requirements:
Proficient in Italian (C2)
Advanced level of English
Outstanding people skills with a passion to help others
Able to pick up new technology quickly
Experienced in travel software platforms is preferential (e.g Amadeus, Galileo, Sabre or Worldspan)
For non-EU applicants, a valid work permit is required
Offer:
Competitive wages (14 monthly payments per year)
Performance bonus
Relocation package
Flexible working schedule
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Fun and engaging company-wide initiatives, like wellness program
Apr 01, 2020
Full time
Our client is looking for Italian Customer Service agent to support their client who is an International flying company where flying means a true pleasure. You will develop valuable skills and knowledge in the travel industry.
Responsabilities:
As the associate, you will be transforming customer support queries in unique experiences.
You will work with the latest customer care technologies from our multinational brands, being part of something Big!
You will provide information and answer queries via email and phone
Requirements:
Proficient in Italian (C2)
Advanced level of English
Outstanding people skills with a passion to help others
Able to pick up new technology quickly
Experienced in travel software platforms is preferential (e.g Amadeus, Galileo, Sabre or Worldspan)
For non-EU applicants, a valid work permit is required
Offer:
Competitive wages (14 monthly payments per year)
Performance bonus
Relocation package
Flexible working schedule
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Fun and engaging company-wide initiatives, like wellness program
Italian speaking Customer Service Agents Voted in the top 20 on Glassdoor for top places to work in 2018! PERMANENT POSITION €20,315.36 per annum No experience required! This will give you an opportunity to work for one of the globes most recognised vehicle rental companies. Committed to deliver high quality customer service, they require exquisite professional Customer Success Executives to join their team in Barcelona. You will have the chance to become part of a great, dynamic team, working together to ensure that the customer service experience is exceptional! Role You will be responsible for answering inbound calls ONLY from the Italian market, from new and existing customers. Managing queries, questions and providing information, on their vehicle hire. Working Hours You will be required to work 37.50 hours a week. Training Period - Monday to Friday 8.30 to 5pm - first 4 weeks After training - Shift pattern Monday to Sunday 8am to 4.30pm / 9am to 5.30pm Shifts are given 4-6 weeks in advance to allow you to plan your personal life around your work. Requirements Have a clear and friendly telephone manner Confident to think alone Can speak Italian to a native level Legal right to work in Spain Benefits Paid 4-week induction training. Work schedules provided 4-6 weeks in advance. International working environment. Fantastic feeling of community in our vibrant office. Terrific career progression - our Marketing, Finance, Commercial & IT departments provide even more opportunities to develop & advance. Paid holiday time (30 days including statutory public holidays, which increases with service). Free fruit, porridge, cereals, hot & cold beverages plus subsidised dining. Pension scheme. AND: sick pay, discounts for restaurants/entertainment/leisure, life assurance, annual pay review, free eye tests (contributions towards glasses), enhanced maternity/paternity pay, travel loan/cycle to work scheme, enrolment in our employee assistance programme, childcare vouchers, cash for employee referrals, ongoing learning, on site training with self-development facilities (we love doing stuff together), recognition for length of service/personal milestones, professional membership subscriptions paid, quiz nights, charity fund raising events (we love having fun), study sponsorship, ability to "buy/sell" extra holidays and exclusive car hire rates for you, your family/friends. You will receive full training and support! Interested? Call Marc today on +447803701200 or apply via this advert Barcelona Catalonia
Apr 01, 2020
Full time
Italian speaking Customer Service Agents Voted in the top 20 on Glassdoor for top places to work in 2018! PERMANENT POSITION €20,315.36 per annum No experience required! This will give you an opportunity to work for one of the globes most recognised vehicle rental companies. Committed to deliver high quality customer service, they require exquisite professional Customer Success Executives to join their team in Barcelona. You will have the chance to become part of a great, dynamic team, working together to ensure that the customer service experience is exceptional! Role You will be responsible for answering inbound calls ONLY from the Italian market, from new and existing customers. Managing queries, questions and providing information, on their vehicle hire. Working Hours You will be required to work 37.50 hours a week. Training Period - Monday to Friday 8.30 to 5pm - first 4 weeks After training - Shift pattern Monday to Sunday 8am to 4.30pm / 9am to 5.30pm Shifts are given 4-6 weeks in advance to allow you to plan your personal life around your work. Requirements Have a clear and friendly telephone manner Confident to think alone Can speak Italian to a native level Legal right to work in Spain Benefits Paid 4-week induction training. Work schedules provided 4-6 weeks in advance. International working environment. Fantastic feeling of community in our vibrant office. Terrific career progression - our Marketing, Finance, Commercial & IT departments provide even more opportunities to develop & advance. Paid holiday time (30 days including statutory public holidays, which increases with service). Free fruit, porridge, cereals, hot & cold beverages plus subsidised dining. Pension scheme. AND: sick pay, discounts for restaurants/entertainment/leisure, life assurance, annual pay review, free eye tests (contributions towards glasses), enhanced maternity/paternity pay, travel loan/cycle to work scheme, enrolment in our employee assistance programme, childcare vouchers, cash for employee referrals, ongoing learning, on site training with self-development facilities (we love doing stuff together), recognition for length of service/personal milestones, professional membership subscriptions paid, quiz nights, charity fund raising events (we love having fun), study sponsorship, ability to "buy/sell" extra holidays and exclusive car hire rates for you, your family/friends. You will receive full training and support! Interested? Call Marc today on +447803701200 or apply via this advert Barcelona Catalonia
This is a fantastic opportunity to join a Global Enterprise Customer Service assistance company in Sofia Bulgaria. Excellent opportunity for Italian speaking person, working for organisation with more than 100,000 plus employees worldwide. They are present in more than 5 continents 41 countries, covering 42 different European languages. Covering automotive, banking, consumer electronics, healthcare, Insurance, and technology to name a few. They are at an exciting time of development, having acquired new contact centres they are in a position grow their already successful customer service team.
The Welcome and Support Centre (WSC) provides technical support and replacement parts logistic support for one of Concentrix’s major customers. WSC customer solution representatives (CSR) will be the first line of contact for customers with technical problems or requiring replacement parts. The primary contact method is telephone, but CSR also have to respond to written requests for support via e-mail, internet and in some cases fax.
Responsibilities:
• Excellent written and spoken level of Italian.
• Fluent written and spoken level of English.
• Providing 1st line of the support to customers in Italian via phone or email or ticket system in Italian.
• Validate customer service entitlements.
• Provide Hardware and Software Telephone support with a goal to meet set targets consistently.
• Assume responsibility and ownership for all relevant customer queries.
• Escalate calls that cannot be resolved locally, as appropriate.
• Positively manage internal relationships.
• Contribute positively towards the achievement of performance targets in all aspects of the teams’ activities.
• Use and improve Knowledge Bases through feedback.
• Ensure through team work that all Service Level Agreements (SLAs) are met consistently.
In return for your hard work and dedication, you will receive excellent training where you will join their training academy in order to fulfil your career aspirations, whether it is to move in to a marketing role, training or even management, they are committed to your personal development.
As well as an excellent salary 900-1000 Euro per month.
A relocation package to move you as quickly as possible to your dream job is available.
You will be working on 8-9 hours shift during this times:
Monday to Friday – 08:00-19:00
Please email me your CV on michal@lrp.jobs in English and make sure your CV has your contact details.
Italian/italy/Italiano/Italiano
Apr 01, 2020
Full time
This is a fantastic opportunity to join a Global Enterprise Customer Service assistance company in Sofia Bulgaria. Excellent opportunity for Italian speaking person, working for organisation with more than 100,000 plus employees worldwide. They are present in more than 5 continents 41 countries, covering 42 different European languages. Covering automotive, banking, consumer electronics, healthcare, Insurance, and technology to name a few. They are at an exciting time of development, having acquired new contact centres they are in a position grow their already successful customer service team.
The Welcome and Support Centre (WSC) provides technical support and replacement parts logistic support for one of Concentrix’s major customers. WSC customer solution representatives (CSR) will be the first line of contact for customers with technical problems or requiring replacement parts. The primary contact method is telephone, but CSR also have to respond to written requests for support via e-mail, internet and in some cases fax.
Responsibilities:
• Excellent written and spoken level of Italian.
• Fluent written and spoken level of English.
• Providing 1st line of the support to customers in Italian via phone or email or ticket system in Italian.
• Validate customer service entitlements.
• Provide Hardware and Software Telephone support with a goal to meet set targets consistently.
• Assume responsibility and ownership for all relevant customer queries.
• Escalate calls that cannot be resolved locally, as appropriate.
• Positively manage internal relationships.
• Contribute positively towards the achievement of performance targets in all aspects of the teams’ activities.
• Use and improve Knowledge Bases through feedback.
• Ensure through team work that all Service Level Agreements (SLAs) are met consistently.
In return for your hard work and dedication, you will receive excellent training where you will join their training academy in order to fulfil your career aspirations, whether it is to move in to a marketing role, training or even management, they are committed to your personal development.
As well as an excellent salary 900-1000 Euro per month.
A relocation package to move you as quickly as possible to your dream job is available.
You will be working on 8-9 hours shift during this times:
Monday to Friday – 08:00-19:00
Please email me your CV on michal@lrp.jobs in English and make sure your CV has your contact details.
Italian/italy/Italiano/Italiano
Excellent opportunity for Italian speaking Customer Service Advisor that is interested in cars and cars related matters. This great opportunity is in Varna. Varna is absolutely fabulous place, famous for their MTV annual beach party on one of most beautiful white beaches in the world, as well it has very affordable prices. This is a fantastic opportunity to join a Global Enterprise Customer Service assistance company. With more than 100,000 plus employees worldwide. They are present in more than 5 continents 41 countries, covering 42 different European languages. Covering automotive, banking, consumer electronics, healthcare, Insurance, and technology to name a few. They are at an exciting time of development, having acquired new contact centres they are in a position grow their already successful customer service team.
The role
Our ideal candidate
• Is able to communicate freely in Italian via phone, email, chat or social media
• Fluent level of written and spoken English
• Is passionate for providing the best customer service
• Takes ownership of their work and multi-tasks well
• Is a problem solver and is able to flex to different customer profiles
Main responsibilities Deliver a high level of customer service by:
• Using empathy/positive language when answering questions while they’re browsing our website.
• Helping each customer find their ideal car.
• Spotting opportunities to provide information that your customer may require at a later stage.
• Dealing with requests between booking and pick-up.
• Conducting post-travel investigations after the rental has finished.
• Consistently create encouraging experiences for our customers, whether they’re booking online/over the phone.
• Resolving any issues that customers may encounter during renting a car.
In return for your hard work and dedication, you will receive excellent training where you will join their training academy in order to fulfil your career aspirations, whether it is to move in to a marketing role, training or even management, they are committed to your personal development.
As well as an excellent salary of 900-950 Euro per month.
A relocation package to move you as quickly as possible to your dream job
You will be working on 8-9 hours shift during this times:
Monday to Friday - 09:00-23:00 Saturday to Sunday - 09:00-21:00
Please email me your CV on michal@lrp.jobs in English and make sure your CV has your contact details.
Italian/ Italy/??????????/italianski/italiana/italiano
Apr 01, 2020
Full time
Excellent opportunity for Italian speaking Customer Service Advisor that is interested in cars and cars related matters. This great opportunity is in Varna. Varna is absolutely fabulous place, famous for their MTV annual beach party on one of most beautiful white beaches in the world, as well it has very affordable prices. This is a fantastic opportunity to join a Global Enterprise Customer Service assistance company. With more than 100,000 plus employees worldwide. They are present in more than 5 continents 41 countries, covering 42 different European languages. Covering automotive, banking, consumer electronics, healthcare, Insurance, and technology to name a few. They are at an exciting time of development, having acquired new contact centres they are in a position grow their already successful customer service team.
The role
Our ideal candidate
• Is able to communicate freely in Italian via phone, email, chat or social media
• Fluent level of written and spoken English
• Is passionate for providing the best customer service
• Takes ownership of their work and multi-tasks well
• Is a problem solver and is able to flex to different customer profiles
Main responsibilities Deliver a high level of customer service by:
• Using empathy/positive language when answering questions while they’re browsing our website.
• Helping each customer find their ideal car.
• Spotting opportunities to provide information that your customer may require at a later stage.
• Dealing with requests between booking and pick-up.
• Conducting post-travel investigations after the rental has finished.
• Consistently create encouraging experiences for our customers, whether they’re booking online/over the phone.
• Resolving any issues that customers may encounter during renting a car.
In return for your hard work and dedication, you will receive excellent training where you will join their training academy in order to fulfil your career aspirations, whether it is to move in to a marketing role, training or even management, they are committed to your personal development.
As well as an excellent salary of 900-950 Euro per month.
A relocation package to move you as quickly as possible to your dream job
You will be working on 8-9 hours shift during this times:
Monday to Friday - 09:00-23:00 Saturday to Sunday - 09:00-21:00
Please email me your CV on michal@lrp.jobs in English and make sure your CV has your contact details.
Italian/ Italy/??????????/italianski/italiana/italiano
