198 IT Support/Engineer Jobs jobs

Our client is looking for a motivated French-speaking Technical Support Agent to join their team in Athens!   The Role As a Technical Support Agent, your role is to handle customer issues with empathy and efficiency. Besides speaking your native language French, you also need to be fluent in English. The role consists of handling and responding to end-users’ requests through multiple contact channels (phone, e-mail, chat). It requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. You will also be performing data entry and using several software programs.   The Requirements Previous Customer/Technical Service experience in the technology industry—B2B Billing experience is preferred Expertise in areas like TCP/IP networking, switches, routers, firewalls and protocols, Exchange, Active Directory, ADFS experience and Skype for Business hybrid deployments Strong technical...

Are you passionate about social media? Would you like to use your Hebrew skills & work for a world-famous media platform while living in Portugal?   As a Content Reviewer , you will validate all written/Video/Audio/Visual content, confirming its accuracy, quality or adherence to the policies and rules. You will also have the opportunity to share your ideas, in order to improve the quality of our work.   Why Lisbon? Lisbon is a city close to the sea, offering great shopping, nightlife and an amazing cultural heritage and many beautiful buildings. In Portugal's "riviera" west of Lisbon, the popular bathing resorts of Estoril and Cascais are located. Lisbon, for a great part of the year, offers a warm climate and a warm weather. This is one of many reasons that Lisbon has become one of the most popular destinations for European travelers. Lisbon has just what you wish for: sun, warmth, good nightlife, relaxed living, shopping, culture, big city, parks and surely...

Our client is currently looking for a motivated German speaker for a team leader position in the vibrant city of Lisbon!   The Company Our partner is a French multinational BPO company that is making business more human for the world’s most exciting brands! Be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.   The Role As a team leader, you will contribute to our client’s projects success, leading a team of approximately 10 to 15 multilingual SEA Consultants. You will be part of an exciting adventure, managing a team from scratch. As a team leader you will provide the creation, management, and reporting of the sponsored links campaigns.   Work to build a team environment with strong moral, positive energy, consultative and goal oriented culture. Coach, train, develop and assist in career development at the individual and team level...

Agent francophone pour les moteurs de recherche au Portugal ! Venez nous rejoindre pour contribuer à notre réussite collective !   Missions : Répondre aux demandes des clients entrants, documenter les informations pertinentes Assurer une excellente satisfaction des clients Capacité à aider les utilisateurs pour les préventes, les demandes de renseignements généraux et les questions d'assistance technique via les canaux de messagerie téléphonique, électronique, de chat, sociale ou sociale (selon les affectations) Capacité à adapter la voix et le ton de la marque pour les interactions sur les canaux privés (téléphone, courrier électronique, chat, messagerie) et publics (réseaux sociaux, forums, revues de commerce électronique). Répondre de manière appropriée aux demandes des clients et porter les problèmes et les clients à un niveau de support supérieur, tel que défini et documenté. Répondre aux demandes des clients entrants, documenter les informations...

You speak German and want to experience the Czech Republic? Then we have the right opportunity for you!   Our client in the Czech Republic provides business-to-business transformative services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. They are leading providers of next-generation consulting, technology and outsourcing solutions. From its Brno Deliver Center, they provide services to more than 20 global multinational corporations. Observe these changes from up close and be at events that are changing the world!   About living in BRNO Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature. Brno is a truly international city with...

Are you looking for a new challenge? Our client is looking for a German-speaking Technical Support Engineer to join their team in Athens!   The Role As a Technical Support Engineer, your role is to handle customer issues with empathy and efficiency. You're a tech-wizard with a detailed understanding of Microsoft products and tools. Besides speaking your native language German, you also need to be fluent in English. The role consists of handling and responding to end-users’ requests through multiple contact channels (phone, e-mail, chat). It requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. You will also be performing data entry and using several software programs.   The Requirements As a Technical Support Engineer, you would need to have expertise and a broad understanding of technology including:   Windows Autopilot PKI (SCEP) infrastructure Mobile Threat...

Our client is looking for a motivated German-speaking Technical Support Agent to join their team in Athens!   The Role As a Technical Support Agent, your role is to handle customer issues with empathy and efficiency. Besides speaking your native language German, you also need to be fluent in English. The role consists of handling and responding to end-users’ requests through multiple contact channels (phone, e-mail, chat). It requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. You will also be performing data entry and using several software programs.   The Requirements Previous Customer/Technical Service experience in the technology industry—B2B Billing experience is preferred Expertise in areas like TCP/IP networking, switches, routers, firewalls and protocols, Exchange, Active Directory, ADFS experience and Skype for Business hybrid deployments Strong technical...

Reporting to the Head of IT, the IT Infrastructure Engineer will be responsible for maintaining, troubleshooting and supporting the Group’s IT systems and users, liaise with external suppliers and technical service providers and provide first and second level support where necessary. Responsibility: Monitor and manage all installed systems and infrastructure Administration of the bank’s applications and related databases; Drive to automate; Involvement in security, business continuity and disaster recovery of the bank’s operational systems; Assist in maintaining the relevant documentation as required for internal and compliance requirements; Assistance with Office IT when the need arises; Support the development teams; Involvement in the deployment of new production systems in cooperation with external parties; Proactively ensure the highest levels of systems and infrastructure availability; Requirements: Degree in IT Technical Systems or equivalent Fluent in English,...

You speak German and want to experience the Czech Republic? Then we have the right opportunity for you!   Our client in the Czech Republic provides business-to-business transformative services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. They are leading providers of next-generation consulting, technology and outsourcing solutions. From its Brno Deliver Center, they provide services to more than 20 global multinational corporations. Observe these changes from up close and be at events that are changing the world!   About living in BRNO Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature. Brno is a truly international city...

We are looking for a Swedish Speaking Tech-Savy Team Leader to join our clients Tech Support team in Tallinn, Estonia!   About the client Our client is a recently established customer communications technology company, which grew out of Pitney Bowes. They deliver software, hardware and services that integrate physical and digital communication channels, helping companies expand their business through advanced customer communication management. Our client offers products and services in mail and parcel handling field. They are currently based in the Nordic countries, Switzerland, Italy and in Estonia.   About the position You will be working 50/50 with IT Support and leading your team Giving guidance and coaching to a younger team in the daily work tasks Responsible for the onboarding of new employees, follow-up on KPI’s and that the culture is being pursued after the company’s values Providing technical support by phone and e-mail to...

Are you looking for your next adventure in Tallinn? We are looking for a Danish speaking IT Support Specialist!   About the employer The company is a recently established customer communications technology company. They deliver software, hardware and services that integrate physical and digital communication channels, helping companies expand their business through advanced customer communication management. The company offers products and services in mail and parcel handling field. They are situated in Nordic countries, Switzerland, Italy and in Estonia.   Get to know Tallinn! Tallinn has become a hub for IT companies all over the world and our client has set up an offshore office to provide exceptional support to customers! Tallinn is a great city and has developed rapidly over the last 10 years. The lifestyle is cheaper than Scandinavian, and this role promises a great salary for a comfortable life! There are many places for shopping, great...

Our client Our client is a renowned global IT service and consulting company, presently developing their tech footprint in Lisbon. Our client is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Their technology products, services and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. With a worldwide network of R&D, innovation labs and delivery centers, and 149,000+ ‘Ideapreneurs’ working in 45 countries, our client serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.   Job Description As a Technical Support, you will be the first point of contact for supply and demand related customer support inquiries for their Swedish speaking stakeholders.  The ideal candidate will be an effective...

Our client is an iGaming company based in Malta currently looking to expand their technical support team. The company is well established and well fitted within sports betting environment. If successful, you will be forming part of the team working on various project with opportunities to further grow within the company in the future. Responsibilities: • Perform Event, Service Requests and Incident investigations, diagnosis and resolutions using proven methodologies, working in conjunction with other stakeholders as required • Provide technical support, troubleshooting and root cause analysis relating to application, product and system events and incidents, as well as fulfilling service request • Accept, manage and update events, incidents and service requests to ensure contracted Service Level Agreements are met, managing the Service Desk queue efficiently • Take ownership and responsibility of issues from start through to a successful resolution • Ensure the escalation of...

Do you have experience from being a Team leader for a customer service or IT support department? Are you looking for your next adventure in Tallinn? Continue reading! About the employer The company is a recently established customer communications technology company. They deliver software, hardware and services that integrate physical and digital communication channels, helping companies expand their business through advanced customer communication management. The company offers products and services in mail and parcel handling field. They are situated in Nordic countries, Switzerland, Italy and in Estonia.   Get to know Tallinn! Tallinn, Estonia's capital, has developed into a hub IT for companies around the world. Tallinn is a large city and has evolved rapidly over the last 10 years. The lifestyle is cheaper than Scandinavian, and this role promises a good salary for a comfortable life. There are many places for shopping, great nightlife and excellent...

Our client is looking for an IT Manager to be responsible and accountable for the smooth running of internal computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company’s computing needs. The successful candidate will have improved skills, a proven professional experience and a detailed knowledge of industry’s best practice processes. Responsibilities Manage information technology and computer systems Plan, organize, control and evaluate IT and electronic data operations Ensure security of data, network access and backup systems Act in alignment with user needs and system functionality to contribute to organizational policy Identify problematic areas and implement strategic solutions in time Audit systems and assess their outcomes Preserve assets, information security and control structures Handle annual budget and ensure cost effectiveness Requirements Proven working experience as an...

Reporting to the Head of IT, the IT Infrastructure Engineer will be responsible for maintaining, troubleshooting and supporting the Group’s IT systems and users, liaise with external suppliers and technical service providers and provide first and second level support where necessary. Responsibility: Monitor and manage all installed systems and infrastructure Administration of the bank’s applications and related databases; Drive to automate; Involvement in security, business continuity and disaster recovery of the bank’s operational systems; Assist in maintaining the relevant documentation as required for internal and compliance requirements; Assistance with Office IT when the need arises; Support the development teams; Involvement in the deployment of new production systems in cooperation with external parties; Proactively ensure the highest levels of systems and infrastructure availability; Requirements: Degree in IT Technical Systems or equivalent Fluent in English,...

Are you looking for your next adventure in Tallinn? We are looking for a Norwegian speaking IT Support Agent!   The company is a recently established customer communications technology company. They deliver software, hardware and services that integrate physical and digital communication channels, helping companies expand their business through advanced customer communication management. The company offers products and services in mail and parcel handling field. They are situated in Nordic countries, Switzerland, Italy and in Estonia.   Tallinn has become a hub for IT companies all over the world and our client has set up an offshore office to provide exceptional support to customers! Tallinn is a great city and has developed rapidly over the last 10 years. The lifestyle is cheaper than Scandinavian, and this role promises a great salary for a comfortable life! There are many places for shopping, great nightlife, and excellent architecture. Live in a great...

Are you a service-minded Dutch speaker looking to work for one of the world’s largest IT firms in Budapest? Then please read on! Your employer is one of the world's leading IT professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. We are all over the world, representing the company within Europe with 16 offices. We are an outstanding participant of the Hungarian SSC (Shared Service Center) market since 2008 providing multilingual IT services with almost 1000 employees. Why Budapest? Living in Budapest is pretty great. Expats in Hungary can expect to pay less for food, medicines and cosmetics, and monthly public transport costs and average rent are considerably lower than many countries. Value for money and the opportunity to live well whilst saving...

Are you a fluent Finnish speaker with a connection to Hungary and Budapest and have an interest in people and technology? Do you like solving problems and work effectively in a multinational environment, where you get to work in your native language? Join our client in Budapest! We are looking for Finnish speaking IT Service Desk Agents for our Finnish clients. You will provide first-line technical support to users. What you will do: Record incident resolutions in the Help Desk tool based on user communication via phone, email, etc. Ticket life cycle handling Co-ordination between customers, resolver groups and 3rd parties Incident handling and escalation management Remote troubleshooting for: Desktop machines, laptops, Notebooks Printer Services: network printers - Le iPhones, iPad, iPods Backup system support; Updating current infrastructure; Deploying/support new equipment; Maintain overall ownership of user’s issue & service ensuring...

Vill du göra karriär inom IT? Vi söker dig som vill bli del av ett fantastiskt team i Brno, Tjeckien! Vår partner i Tjeckien erbjuder transformativa digitala tjänster till företagskunder över hela världen. Bolaget är en ledande leverantör av nästa generations konsult-, teknik- och outsourcinglösningar och deras kombinerade IT- och BPM-lösningar skapar värde över fera olika branscher. Från sitt Brno Deliver Center tillhandahåller de tjänster till mer än 20 globala multinationella företag. Du har nu möjlighet ett ta del i den digitala transformationen från nära håll och påverka de processer som förändrar världen! Att leva och bo i Brno Att bo i Tjeckien har många fördelar, inklusive billigt boende, en mycket bra infrastruktur, närhet till andra europeiska städer samt en intressant historia, kultur och vacker natur. Brno är en internationell stad med invånare och besökare från hela världen! Arbetsuppgifter: Kontaktpunkt för företagets Service Desk...