168 IT Support/Engineer Jobs jobs

My client a long established leader in it's field with offices in Gibraltar is looking to increase their growing team here. My client is looking for a Network & Systems Engineer to help build out, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a small and dynamic team that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. Responsibilities • Manage and monitor all installed systems and infrastructure (cloud and physical) • Proactively ensure the highest levels of systems and infrastructure availability • Install, configure, test and maintain both cloud and physical network devices, servers, operating systems, application software and system management tools • Participate in the design of...

Overview of the Role The Client Support Specialist will be responsible for offering client support to internal and external clients and deploying and configuring client applications. This is a critical customer-facing position that requires identifying, troubleshooting, and resolving both internal system problems, as well as external customer-related issues. The role will require a blend of technical and business knowledge, as well as excellent communication skills to be able to provide a highest level of customer satisfaction. The Client Support and Configuration Specialist must be a motivated team player that can see projects to completion, work independently, and be willing to assist other team members not specific to his/her duties. Responsibilities; • Responds to client queries using a ticketing system in a professional, polite, informative, thorough and timely way, providing a high level of personalized client service; • Maintains a consistent and positive customer service...

French Technical Advisor - New project in Lisbon Job : Customer Service Contract : CDD 12 months  In the beginning, I looked around and could not find quite the car I dreamed of. So I decided to build it myself - Ferry Porsche This quote gets to the heart of everything that makes Porsche what it is. As a brand, as a company, and as an automotive manufacturer.  From day one, Porsche has strived to translate performance into speed – and success – in the most intelligent way possible. This also applies to Porsche’s Customer Interaction Centers - the front office for Porsche customers and prospects as well as Porsche dealers worldwide. They are offering support for exclusive services, such as Sales & After Sales, digitalization, and e-Performance services via multiple contact channels. The job.   We are looking for the right candidate able to provide friendly, efficient, and customer-oriented service to our Client. Inbound support (e.g....

My client, a leading Financial Services provider with offices in Gibraltar, is looking for an additional HelpDesk Support (Level 2) to join their growing team here in Gib. As a part of the HelpDesk team, you will be responsible for delivering support to local and remote users. You will be addressing and managing requests which have been escalated from Level 1. Your main tasks will include: • Dealing with escalated requests from Level 1 • Second level support for Office software and hardware incidents. • Second level support for telecom and network incidents. • Second level support for incidents related to in-house applications (after appropriate training). • Handling IT incidents and requests received via telephone, email or HelpDesk application (SolarWinds    Web  HelpDesk). • Incident logging through the HelpDesk application and managing/prioritising workload. • Remote user administration. • Updating internal “knowledge-bases” to provide established...

CLIENT SUPPORT SPECIALIST Malta   The Client Support Specialist will be responsible for offering client support to internal and external clients and deploying and configuring client applications. This is a critical customer-facing position that requires identifying, troubleshooting, and resolving both internal system problems, as well as external customer-related issues. The role will require a blend of technical and business knowledge, as well as excellent communication skills to be able to provide a highest level of customer satisfaction. The Client Support Specialist must be a motivated team player that can see projects to completion, work independently, and be willing to assist other team members not specific to his/her duties.    Responsibilities   Responds to client queries using a ticketing system in a professional, polite, informative, thorough and timely way, providing a high level of personalized client service; Maintains a consistent and...

Do you want to be part of the future? Are you next Customer Service Hero? And do you see yourself working in an international environment wherein diversity and making a difference is part of the daily norms? Then, do not hesitate and read further on what our client offer you! More about them… As one of the largest global players in the contact Centre industry, with over 225,000 employees worldwide, they are passionate about delivering great customer experiences in 47 languages and from more than 275+ locations around the globe. Technical Customer Support Advisor Join their inbound Customer Support team and you will be supporting one of the world’s most recognizable computer software brands. You will be speaking with their Norwegian customers, whether that’s via the phone, email or online chat, and helping to resolve any technical issues they may have. This is a great opportunity for someone who enjoys speaking to customers; is technically minded with a head for...

Are you looking for new challenges ? Do you need a change? This role would be suitable for those interested in new technologies and an international environment. If you speak native level of Swedish and you have a high level of English, you are the perfect fit ! We are looking for Swedish Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets)/ software product services. As the Technical Support Advisor, you will be: -Maintaining client relationships through product support over the phone -Providing customers with quotes and product knowledge -Handling effectively all incoming incidents -Gathering information from customers, troubleshoot technical issues Conditions: -Full-time (39hrs/week) and long-term Contract -Shifts: Monday-Sunday from 09:00 to 20:00 (rotative) -Location: Barcelona Center Benefits: -Relocation Package provided  -Possibility to grow within the company Requirements...

Company Introduction Our client is a leading IT support provider specializing is assisting small to medium sized companies in all their IT needs. Job Responsibilities and Duties Acting as the first line of support for all, or specific, hardware and software applications used by our clients Supporting and administering various software that includes software used by our clients Assuring that the assigned jobs are completed according to set priorities and in a timely manner, whilst meeting the quality and operational standards of the Company in line with set policies; Working collaboratively with the team, delivering the best results according to customer’s, being it internal or external, specifications and satisfaction; Accurately and efficiently carrying out assigned duties while bringing areas of concern to the attention of superiors as necessary; Troubleshooting hardware problems and ensuring hardware upkeep and up-time; Perform other duties as...

Our client, a big operator in the IT and technology sector, is now seeking to employ highly qualified and highly motivated employees who offer a technical support services to its clients, from a multilingual 24-hour service desk. Responsibilities • The Service Desk Agent will provide with excellent Level 1 Technical Support to customers (B2B) by email, phone and/or chat both in Dutch and in English languages • Escalating issues to the different departments accordingly Requirements • Have excellent English and Dutch language skills (at native level) • Have compelling communication and team skills; • Available to work on shifts basis (including night hours and weekends) • Experience working in a highly demanding customer service environment • Help desk experience and basic IT skills would be an asset • Able to work under pressure and keep calm

Do you want to pursue a career in IT? We are looking for you who want to be part of a fantastic team in Brno, Czech Republic!   Our partner in the Czech Republic offers transformative digital services to corporate customers worldwide. The company is a leading supplier of next-generation consulting, technology and outsourcing solutions and their combined IT and BPM solutions create value across many different industries. From their Brno Deliver Center, they provide services to more than 20 global multinational companies. You now have the opportunity to take part in the digital transformation from close up and influence the processes that change the world!   To live in Brno   Living in the Czech Republic has many advantages, including cheap accommodation, a very good infrastructure, proximity to other European cities as well as an interesting history, culture and beautiful nature. Brno is an international city with residents and visitors from all over the world!...

Service Desk Specialist - Tallinn, Estonia Our client is the biggest IT Company in the Nordic region with offshore offices in Tallinn, Estonia. They are currently seeking Service Desk Specialist for their 1st Line IT Support team. The successful candidate will be responsible for providing helpdesk support and guidance in their native Language for their clients. Required skills: Customer service experience Excellent communication skills, personality, mature and professional attitude Interest in and basic aptitude for I.T To be successful in this role you need to: Fluent languages skills in the recuired lanuage.(both written and spoken): Swedish Excellent communication skills with a genuine enthusiasm towards a career in IT - Be an experienced computer user. Have previous working experience and/or education in IT support area, BUT this can also be trained so don't worry! Have solution-oriented mindset and ability to prioritize your tasks. Finally,...