5 Incident Manager Jobs jobs

The Role: Management processes across the support environment. The Incident and Problem Manager (ITIL, Problem Management, Incident) will also be responsible for influencing the rest of the IT organisation to support delivery of the above objectives as well as supporting communications with business owners. Responsibilities for the Incident Problem & Change Manager (ITIL, Problem Management, Incident): • Responsible for the Incident and Problem Management processes, ensuring high levels of performance, accurate reporting & establishing service improvement activities as required • Actively monitor the on-going progress, highlighting stalled or breached incidents, of 2nd and 3rd line groups via Service Delivery Management engagement and input into Service Reviews • Participate in internal and third-party service review meetings covering performance, service improvements, quality and processes • Produce metrics for both service and performance against the...

One of the world’s biggest online gambling companies is looking for a motivated Network Engineer to become part of their Sofia based IT center. The position reports directly to the CTO and icludes main responsibilities like: assuring the smooth operation of the build process live monitoring of logged incidents and immediate actions for their resolving or reassigning close cooperation with the Security team on updates and necessary measures assesing and reporting the performance and identifying potential issues on daily basis The ideal candidate will be a communicative and eager to learn person with relevant education and experience in infrastructure and/or technical related role. Awareness of PCI DSS current version will be considered as a serious advantage. The company offers great remuneration package and a lot of flexibility regarding working hours. Shortlisted candidates will be contacted.

What will you be doing? You will coordinate and execute CRM projects and campaigns, be the point of contact with all stakeholders involved and making sure that quality is delivered across all levels. Your main responsibilities will be to: Assist the CRM Team with day to day tasks and coordinate CRM projects and activities as requested Liaise with the design and content team to ensure delivery of campaigns, successfully and on time Coordinate, set up and deliver all CRM campaigns, AB Tests, and automated programs Compile and provide feedback on CRM Tools Execute and deliver campaigns for different languages across multiple channels including but not limited to newsletters, direct mail and SMS’s Create and distribute customer surveys Ensure quality across all levels including but not limited to translations, content, artwork, bonuses, newsletters and landing pages Provide campaign monitoring and evaluation including customer support feedback Handle lists and...

Health and Safety Officer (Malta) A leading Services Company in Malta is looking for a Health and Safety Officer to plan, implement, monitor and review the protective and preventative measures in the workplace.   Role Profile Role Title: Health and Safety Officer Reporting to: Company Directors Location: Birkirkara, Malta   Role Purpose The Health and Safety Officer is responsible for ensuring that all safety legislation is adhered to and policies and practices are adopted.   Responsibilities Plan, implement, monitor and review the protective and preventative measures that group is required or chooses to follow, and work to minimize operational losses, occupational health problems, accidents, and injuries. Additionally, the Health and Safety Officer will be responsible for:  The development and monitoring of occupational health and safety policy, programs, and procedures; Assisting the company in complying with current health and safety...

Became part of our SERVICE ASSET MANAGEMENT Team in Luxembourg   🇱🇺 Looking for English+French Speakers! About the role: Provide the EIB users with standard configuration IT devices. The agent will intervene in all stage of the circle of IT equipmentment: Recep-tion, Installation, Deployment, Storage, Moving, Recycling, Inventory. The agent will help keep the CMDB up-to-date. Want to know more?   Don't hesitate to contact me! virginia.conti@cbtalents.com