1,946 iGaming Jobs jobs

The team We are the Compliance team at Binary.com. Our mission is to make sure that our company follows external rules and complies with internal controls. About Binary Founded in 1999, Binary.com is a pioneer in online trading. We enable our customers to trade in the world’s financial markets. Focused on customer-centric solutions, we aspire to be the world’s leading online trading service provider. A career at Binary.com offers you the opportunity to make an impact in a fast-growing organisation that’s at the cutting edge of online trading technology. About the role As a Compliance Executive at Binary.com, you will ensure that our group of companies worldwide conduct their business operations in full compliance with relevant national and international laws and regulations. Responsibilities ● Work with the Head of Compliance to ensure group companies comply with AML, KYC, and Data Protection laws and regulations. ● Plan and direct internal programmes and policies to empower all departments with the knowledge, awareness, and practices of regulatory compliance. ● Track laws and regulations that may affect all group companies and implement. necessary changes to internal policies in order to manage and mitigate our risk and exposure. ● Screen and approve website content and marketing promotions. ● Review and monitor business contracts and agreements entered into by group companies worldwide. ● Assist with regulatory audits and annual statutory audits of group companies worldwide. Minimum qualifications ● A bachelor’s degree in commerce or any business-related field, law, or risk management ● A good understanding of corporate, legal or regulatory compliance ● Thorough understanding of Anti-Money Laundering (AML) and Know Your Customer (KYC) processes ● The ability to draft and review legal documents and prepare licence applications ● A proactive approach in problem-solving ● The ability to absorb and understand varied compliance matters in a number of international jurisdictions ● Excellent communication and interpersonal skills ● Excellent proficiency in spoken and written English. Preferred qualifications ● Diploma in risk management and compliance (ICA) Perks and benefits ● Market-based salary ● Annual performance bonus ● Health benefits ● Casual dress code ● Flexible working hours ● Travel and internet allowances Location Birkirkara, Malta  

Position : UI expert   Job Responsibilities:   Perform high-quality business / product UI visual design and lead the development of visual specifications; Mining requirements from the user's perspective, and providing reasonable systematic design solutions for product functions and features; Independently undertake the project, lead the innovation of the team's visual design thinking consciousness, and achieve breakthroughs in user experience and visuals of product visual presentation; Rich design experience, participate in interface design of app, web, h5, etc., with powerful design driving force. Qualifications:   Graduated from the design major of an art college, and has a unique understanding and systematic study of design (non-art college graduates will not be considered); 5 years of relevant work experience, leading many sets of mature UI design works, and rich experience in visual design of multi-platform products; Have a keen sense of design for various Internet product trends, have design creativity and passion, and have a spirit of exploration and research; Strong logical thinking ability, master the skills of business demand analysis and product demand decomposition; 5.Strong learning ability, good communication and design expression ability, good teamwork attitude, proactive, practical and careful, strong coordination ability       Salary structure: salary range 200k RMB (determined based on ability) + performance + telephone subsidy   Working time: 9 hours, 4 days off a month

Social Media Executive sought for dynamic, fast growing international i-gaming company based in Malta. Reports to : Head of Marketing Salary : circa €25,000 but negotiable depending on experience. Would be responsible for Producing, commissioning and uploading content. This will be video, written and photo material for our social media channels and our sites across the group. You will also be posting in forums and uploading banners. Skills and requirements  You should be marketing and tech savvy with the flexibility to juggle a million competing demands.  Portuguese or German speaking a bonus but not essential. iGaming experience an advantage.

Our Client, a World Gambler Portal, is looking for a Full Stack Developer to join their team.   Responsibilities Develop new user-facing features Build reusable code and libraries for future use Ensure the technical feasibility of UI/UX designs Optimise application for maximum speed and scalability Assure that all user input is validated before submitting to back-end Collaborate with other team members and stakeholders Skills And Qualifications Proficient understanding of web mark-up, including HTML5, CSS3 Proficient understanding PHP With DOM models Object Oriented (PDO) Ajax PHP Json BOM JS Ajax JSON, XML, Ajax Api Proficient understanding of MariaDB, Oracle & MYSQL. Proficient understanding Native Pattern reading such as Singleton, Factory, Prototype, Bridge, Observer etc. Proficient understanding of cross-browser compatibility issues and ways to work around them Proficient understanding of code versioning tools, such as Git

Our client, a World Gambler Portal, is looking for a Frontend Developer who is motivated to combine the art of design with the art of programming.   Responsibilities  will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application.   You will work with the Product Team and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works. Skills Performance-oriented, non-graphical, HTML5, CSS3, JavaScript whilst leading all front end feature development whilst ensuring code is optimised for SEO and speed. Proficient understanding of web mark-up, including HTML5, CSS3 Proficient understanding WordPress Multi-site algorithm with Template Coding Bootstrap and Foundation frameworks with the ability to write clean and efficient HTML and CSS code with comments Proficient understanding JavaScript with Vanilla experience Proficient understanding of code versioning tools, such as Git

An award-winning company that offers online casino, sports betting and live casino is looking for a   Marketing Manager  for  Germany   to join their team in Malta! Reporting to the Country Manager, Germany, the Marketing Manager, is responsible for driving the optimizing of the Country's operational performance. Responsibilities of the  Marketing Manager, Germany : Working closely with the CRM, E-Commerce, Studio, Media, Casino, Sportsbook, Product, BI, VIP, Affiliates and Customer Support departments to monitor and drive continuous optimization. Attending meetings for planning and coordination Overseeing content production, approval and execution for DACH together Continuous testing of the platforms (mobile, web and app) with the target to find and solve bugs, test payments, improve speed, improve content and conversion Optimization of digital creative (banner and VOD) performance by applying the learnings of A/B testing to a new production of creatives Close communication with the customer support department to monitor CS performance and reporting possible improvement opportunities to the Country Manager Executing in-house marketing campaigns 360 degrees, using all available channels and continuously optimize performance Reporting country performance Required Experience: At least 3 years experience working in CRM, Payments, Customer Support or Casino in the iGaming industry Experience in Sportsbetting a Plus. Required Skills: Excellent technical knowledge of CRM and analytical systems, understanding of CRM principles in a B2C environment Must have the ability to manage project delivery through internal and external stakeholders. Excellent German and English language skills Company Benefits Package:   Their way of showing their appreciation is by offering some of the best benefits on the island: Private health insurance (including dental) Travel and life insurance Free breakfast (every day!) Lunch provided once a week Annual sports allowance to be spent on gym/sport memberships or sports clothing or equipment Free weekly HIIT and yoga classes Coffee shop vouchers Fresh fruit juices & smoothies every Friday! Beer Fridays! (non-alcoholic beverages also offered) We also endeavour to enrich our employees’ work-life balance by offering a Volunteering Programme Exciting team events & company parties! (we work hard but make time to have plenty of fun too!)  We look forward to hearing from you!

An award-winning company that offers online casino, sports betting and live casino games in 12 countries is looking for a  Marketing Manager  to join their team!   Reporting directly to the Country Manager, the Marketing Manager for  Austria  is responsible for driving the optimizing of the Country's operational performance.  Responsibilities: Working closely with the CRM teams, the Digital Marketing Specialist, E-Commerce, Studio, Sportsbook, Product, VIP and Customer Support departments to monitor and drive continuous optimization and report improvement opportunities to the Country Manager Overseeing content production, approval, and execution for the market Continuous testing of the platforms (mobile, web and app) with the target to find and resolve bugs, test payments, improve speed, improve content and conversion Preparing and leading meetings for planning & coordination Executing marketing campaigns 360 degree Full monitoring and reporting duties on country performance Required Experience: Minimum 3 years of track record in Marketing in the Sportsbook/iGaming industry At least 3 years experience with CRM, Campaigns, Brand Marketing or Customer Service  Previous experience working as a team leader/supervisor or manager Required Skills: Excellent technical knowledge of systems and analytical skills Must have the ability to manage project delivery through internal and external stakeholders Highly motivated and organized  Native Austrian or deep knowledge of the Austrian market, media landscape and mentality Excellent English language skills Company Benefits Package:   Their way of showing their appreciation is by offering some of the best benefits on the island: Private health insurance (including dental) Travel and life insurance Free breakfast (every day!) Lunch provided once a week Annual sports allowance to be spent on gym/sport memberships or sports clothing or equipment Free weekly HIIT and yoga classes Coffee shop vouchers Fresh fruit juices & smoothies every Friday! Beer Fridays! (non-alcoholic beverages also offered) We also endeavour to enrich our employees’ work-life balance by offering a Volunteering Programme Exciting team events & company parties! (we work hard but make time to have plenty of fun too!)  We look forward to hearing from you!

Hi Everyone. Anyone up for a Philippine adventure? If so, we are looking for Live Dealers (No experience required) for an elite online casino based in Manilla. Experienced dealers and non experienced, full training given. Let's see what they offer. Visa assistance Accommodation Transport bus to and from work Annual leave round trip airfare Workplace canteen - free Medical reimbursement Birthday gift + work attendance bonus and holiday gift. What are they looking for? Languages Great English and/or Chinese Outgoing personalities Good temperament Excellent customer service Flexibility towards shifts Comfortable on camera Salary from 2000 USD to 3500USD a month dependent on experience. Shift system in place 6 day working week x 8 hours

The team We are the Database Team at Binary.com. We are custodians of the company’s data; our databases are critical to the company’s daily operations. We turn raw data into actionable intelligence, ensure data integrity, implement security controls, monitor data traffic, troubleshoot issues, and plan for expansion as the company grows. We ensure our databases are tough enough to withstand the threat of cybersecurity breaches. About Binary Founded in 1999, Binary.com is a pioneer in online trading. We enable our customers to trade in world markets. Focused on customer-centric solutions, we aspire to be the world’s leading online trading service provider. A career at Binary.com offers you the opportunity to make an impact in a fast-growing organisation that’s at the cutting edge of online trading technology.  About the role As a PostgreSQL Database Programmer and Administrator at Binary.com, you will plan, install, and maintain database systems to ensure the security, integrity, and seamless flow of information for our high-traffic online trading platform. Responsibilities ● Plan, install and configure world-class database systems that meet business objectives and the needs of end-users. ● Assist Back-end developers in writing production-ready SQL code. ● Plan and carry out the upgrade and migration of databases. ● Develop, implement, and test database backup and recovery plans. ● Manage database and data security by controlling access to data through authentication, authorisation, and auditing. ● Perform tests to ensure database performance and security, as well as data integrity. ● Document and administer database policies, procedures, and standards. ● Plan and execute data extraction for efficient loading in our data warehouse, and ensure extracted data is useful and properly formatted. ● Troubleshoot and debug problems in existing database systems, and find new ways to improve their speed, functionality, and scalability. Minimum qualifications ● Experience as a Postgres DBA, with advanced hands-on knowledge of: Database Setup Security Replication Performance Tuning Disaster Recovery SQL Stored Procedures ● Experience with database testing tools such as pgTAP ● Experience with data extraction and reporting for data warehouse/cube ● Knowledge of Linux system administration, including configuration and automation tools such as Chef as well as Shell scripting is preferred ● Knowledge of Perl and other scripting languages is a plus ● Experience with Multidimensional Expressions (MDX) is an advantage Perks and benefits ● Market-based salary ● Annual performance bonus ● Health benefits ● Casual dress code ● Flexible working hours ● Travel and internet allowances Location Birkirkara, Malta For further career opportunities visit:   https://www.binary.com/en/careers.html

Our client, an iGaming company which owns and operates a number of gambling brands, is looking for a  Junior BI Developer  to join our dynamic and growing  Analytics Team ! They are looking for a  highly-motivated individual  with a  passion for data and insights . The company is transforming around Technology & Analytics and they want to innovate faster and to compete more effectively.   Together with the  Data Warehouse Team , the Junior BI Developer will be supporting and further developing the existing  data warehouse  and  analytical solutions . The selected candidate will have the opportunity to work on several projects across various functions of the business and will be provided with all the necessary training.   Reporting to our  Lead Data Warehouse Engineer , you will: Support the business in providing data and analysis in a timely fashion upon request Work closely with other members of the analytics teams to develop end to end processes right from data extraction to reporting Ensure data accuracy and reliability through applying DWH best working practises Requirements: Hold a Bachelor’s Degree in a  quantitative discipline  such as  Statistics, Computer Science, Economics, Finance, Mathematics or Operations Research 1-2 years of work experience in business intelligence, building visualizations/dashboards based upon large data sets and/or experience working with complex queries Demonstrated strong experience in  SQL Proficient in  MS Excel Knowledge of database and data warehouse concepts Comfortable working in a fast-paced environment whilst interacting with a variety of different disciplines Ability to work autonomously and proactively Providing availability to undergo any training and certifications, whether locally or abroad, if so directed by the Company Nice to have Requirements: Experience within the  iGaming industry Experience with  Tableau  &  Python Experience with  database development (preferably PostgreSQL, Redshift…) Skills: Positive ‘can-do’ attitude Curious and with great attention to detail Autonomous, proactive and comfortable with multitasking Flexible to business demands Excellent communication skills in English (written and verbal) Benefits: Flexibility and Work-Life Blend Relocation Allowance Added Leave Benefits Online Learning Platform Wellness Program Health and Dental Insurance Health and Fitness Allowance Fresh Fruit and Daily Snacks Daily Lunch Allowance Underground Parking Friday Beers

An iGaming company which owns and operates a number of gambling brands is looking for a  Customer Support (Swedish Speaking)  to join our team!   They are looking for an enthusiastic person to assist the  Swedish  and  English  speaking players across a multi-brand platform! They are obsessed about impressing our customers with the best possible experiences. The vision of creating a  WOW experience  for our customer remains the guiding light for our great team of  Customer Support .   Based at our fantastic office in sunny  Malta , your responsibilities will include: Assisting our players via chat and e-mail Providing WOW experience to our players Maintaining customer focus and responding to customer queries in accordance to company guidelines Supporting and guiding customers with all requests and escalating and following up where necessary Promoting Hero Gaming’s values and products Ensuring professional working relationships with customers and colleagues Requirements: Previous experience in customer service or a similar position A team player with a positive attitude Good communication and IT-skills Excellent written and spoken skills in both  Swedish  and  English , knowledge of a 3rd language is an asset You must be over 18 years old and have a clean police record Flexible approach to work and ability to work shift including weekends and public holidays Ambitious and can imagine a future  Benefits: Flexibility and Work-Life Blend Relocation Allowance Added Leave Benefits Online Learning Platform Wellness Program Health and Dental Insurance Health and Fitness Allowance Fresh Fruit and Daily Snacks Daily Lunch Allowance Underground Parking Annual Summer Company Trip Friday Beers

Our client, an iGaming company which owns and operates a number of gambling brands, is looking for a Head of Marketing (Swedish Speaking)!   Who are you? Whilst being a very organized and structured person with analytical abilities, you are equally passionate about performance marketing as you are with creating strong creatives and building brands. You are a generalist that understand that effectiveness in marketing comes with working with multiple KPIs, being able to work on short term and long term goals, agile to act on new opportunities and challenges as well ensuring we are always aligned on a long term strategy. You have been working within marketing the last   7 years   on either client or agency side and have prior experience from the online gambling industry.   As  Head of Marketing,  your responsibilities will include but not limited to: Audit our current media strategy and -deals, and present recommendations for improvements/changes Manage the marketing team, be their leader, mentor and coach to lift them in the spirit of them being able to deliver world-class business output Actively work close with any agencies third-party partners of the company Performance marketing Actively take part in the development of new communications campaigns for all brands and their respective creative agencies Responsible for all creation and production of assets for all channels of our campaigns. In line with planning, execution, follow up and reporting. Co-ordinating marketing campaigns with CRM activities. Working closely with design agencies and assisting with new product launches. Prepares marketing reports by collecting, analyzing, and summarizing data Supporting the in-house marketing and design team by coordinating and collating content Strategy & planning Actively involve yourself and the team in the overall campaign and marketing planning process. Formulation & executing winning bought marketing strategies and short- to midterm plans per brand. Continuous planning and optimization of our bought media, including reallocation and funds based on shifting business needs and/or performance within the media mix. Staying on top of the calendar of sports and other local and global events, and proactively plan activations by brand. Developing performance measures for the team and team members that support the company’s strategic direction and overarching KPI’s Operations Making sure that the state of the art tools (buying, tracking, reporting, etc.) are being used. Establish and champion a test-evaluate-optimize mindset in the team, where a performance- and databased approach directs the creativity. Maintain in-depth relations with key stakeholders across the company. Support and provide input to the development of key creative assets, such as TVC/video/images, using internal and external resources. Manage the development of creative assets that are used an on-going basis (banners, native ads, etc.) People & Team management Creating a highly dynamic, open and creative team spirit Coaching and inspiring the team members to reach their full potential. Leading by inspiration but not being afraid of micromanaging when required.   Third Parties Managing external suppliers of creative content (creative agencies, production companies etc.) Responsible for the day to day dialogue with our main agencies. Including Briefing, debriefing, budget and delivery on time and budget. Managing external suppliers of tools and services related to the area. Working Relationship You will be working in close collaboration with the Chief Marketing Officer owning the operational responsibility of all our brands and markets and working together with the CMO on the company’s strategies. You will have your own team and have the responsibility ensuring that we have enough resources to create world-class marketing. You will have a close working relationship with the Head of Design and a customer researcher and together handle everything from data and reporting to the production of marketing material.   REQUIREMENTS: A minimum of 7 years’ experience in marketing with working with iGaming Have bachelor’s degrees in either marketing, communication or business. (However, proven experience is significantly more important than formal education) Understanding of traditional and emerging marketing channels Excellent communication skills in English and Swedish (Both a must for this role) Ability to think creatively and innovatively Budget-management skills and proficiency Analytical skills to forecast and identify trends and challenges Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives Confident and outgoing personality Open-minded and team player that excels working and leading within a team Excellent attention to detail Organized and able to keep focus and structure in a role which grants freedom Proficient in Microsoft Office suite, including word, excel, powerpoint and outlook Good web etiquette as well as strong professional online and offline social skills Ability to travel internationally BENEFITS: Flexibility and Work-Life Blend Relocation Allowance Added Leave Benefits Online Learning Platform Wellness Program Health and Dental Insurance Health and Fitness Allowance Fresh Fruit and Daily Snacks Daily Lunch Allowance Underground Parking Annual Summer Company Trip Friday Beers

An award-winning company that offers online casino, sports betting and live casino games in 12 countries is looking for a  Country Manager for Japan  to join their team!   What you will be doing...   You will be responsible for managing a diversified brand portfolio available to players residing in Japan with a clear focus on profit maximisation across all brands and product verticals offered.   You will be P&L owner for your local brand and product portfolio and will functionally lead a team of internal stakeholders supporting you in reaching your objectives.   Your marketing experience, substantial local knowledge and strong local network will be the assets enabling you to drive the market.   In order to successfully meet the P&L objectives you will need to focus on four key areas: Marketing:   identify external growth opportunities by having a profound and continuously updated understanding of the SWOT-situation in your market and by being pro-actively engaged in network-building and using your existing network to drive acquisition of new players. Within the approved budget, you will strike new marketing deals and optimize existing ones where appropriate to continuously expand the volume of active players. In addition to acquiring new players, you will ensure with the CRM and VIP teams appropriate retention and re-activation levels across all customer segments to reach targets. Customer experience:   in co-operation with the internal product, marketing, operations and analysis teams you will ensure the best customer experience possible across the whole customer journey and ultimately aim at being comparatively better than your industry peers in key customer experience areas to create competitive advantages driving business. Monitoring and reporting:   in order to properly understand the business development in your market and across the individual product verticals and brands data and data analysis is essential. You will ensure access to all data and to all data analysis tools that are necessary to have a full understanding of your business area and to identify underlying trends and patterns driving observed developments and enabling you to take appropriate action where necessary. Moreover, you will need to provide regular reporting to your line manager, Head of Emerging Markets, and other internal stakeholders. Team management:   a further key element to success is building strong internal relations with the teams working at William Hill International to give them the appropriate guidance and briefings to take the necessary operational actions to support your market. What we would like to see from you..... Native Japanese with excellent Japanese language skills Very good English skills Working experience in the online industry Experience in managing business units on a country level Experience in managing P&L responsibility including experience in budget planning, steering, and reporting Experience in managing larger virtual teams in a remote way Strong commercial awareness and management skills Excellent analytical skills, able to assimilate data and understand trends Strong communications skills and networking ability; open character enjoying working as part of a team Attention to detail, a working attitude that strives for ‘right first time’, thoroughness and perfection Ability to work under pressure, prioritise workloads and meet (short term) deadlines. First class communication, interpersonal and leadership skills and the ability to motivate, develop, and lead a (virtual) team under pressure are essential Interest in gaming and sports alongside familiarity with sports betting and/or Gaming would be beneficial This role will suit you if... Have a keen interest in sports and gaming Are ready to work remotely combined with regular travelling Have the ability to work well under pressure and to immovable deadlines Have strong knowledge and experience of online business Have a strong business and management background Can drive business by identifying and operationally realizing chances and opportunities but also by striving for operational excellence Company Benefits Package:   Our way of showing our appreciation is by offering some of the best benefits on the island: Private health insurance (including dental) Travel and life insurance Free breakfast (every day!) Lunch provided once a week Annual sports allowance to be spent on gym/sport memberships or sports clothing or equipment Free weekly HIIT and yoga classes Coffee shop vouchers Fresh fruit juices & smoothies every Friday! Beer Fridays! (non-alcoholic beverages also offered) We also endeavour to enrich our employees’ work-life balance by offering a  Volunteering Programme Exciting team events & company parties! (we work hard but make time to have plenty of fun too)

Our client, an iGaming company which owns and operates a number of gambling brands, is looking for a  Customer Support (Japanese Speaking)   to assist our  Japanese  speaking players across a multi-brand platform!    Based at our fantastic office in sunny  Malta , your responsibilities will include: Assisting our players via chat and e-mail Providing WOW experience to our players Maintaining customer focus and responding to customer queries in accordance with company guidelines Supporting and guiding customers with all requests and escalating and following up where necessary Promoting the company's values and products Ensuring professional working relationships with customers and colleagues Requirements: Previous experience in customer service or similar position A team player with a positive attitude Good communication and IT-skills Excellent written and spoken skills in both  Japanese  and  English You must be over 18 years old and have a clean police record Flexible approach to work and ability to work shift including weekends and public holidays Ambitious and can imagine a future with us You can enjoy the following list of perks and benefits: Flexibility and Work-Life Blend Relocation Allowance Added Leave Benefits Online Learning Platform Wellness Program Health and Dental Insurance Health and Fitness Allowance Fresh Fruit and Daily Snacks Daily Lunch Allowance Underground Parking Annual Summer Company Trip Friday Beers

An award-winning company that offers online casino, sports betting and live casino games in 12 countries is looking for a  Senior QA Engineer  to join their team!   Does this intrigue you? Do you have the skill, the skill of finding broken things, or better yet assist in preventing them from happening? As a Senior QA Engineer, you will be working in a fast-paced environment helping to ensure the quality of the next generation online gambling software. You will be a part of shaping the future for how players consume online casino and sportsbook, how cool is that?   Your purpose? To create an industry-leading platform and experience within the iGaming industry. To achieve this we need smart and passionate people who love what they do. We offer you to work in an environment with like-minded people where you have the opportunity to grow and be challenged on a daily basis!   Your role? QA Engineering for us involves working embedded in the development teams, alongside developers and stakeholders in the organization to encourage the quality mindset. By building dashboards and tools to prevent defects together with the developers, and work with the stakeholders to conduct acceptance testing you are contributing to our mission: provide the most reliable experience in the business.   Who are you? You are familiar with   JavaScript and SQL , experience from automated testing types, tools and techniques such as   Cypress, Appium and Postman . Experience with code versioning and management, including   Git and the Atlassian   suite. Continuous Integration (We aspire to (and usually do) ship 30+ times per day) 3+ years of experience (we are more interested in your skills than years of experience) Docker   experience,   JMeter   (or any other load testing tool for that matter) Involvement in the international Software Testing community.   What are we looking for? Are you a cut above the rest? As a QA Engineer, you need to have an analytical and quality-focused mindset together with excellent communication skills. Great ability to cooperate with others and an eye for detail.   Our offer We offer a competitive compensation package with a focus both on your personal growth and good times with your team. Your manager will support and enable you to fulfil your potential in the direction you want. As an employer, we value individual differences and welcome your application regardless of gender, disability or cultural background.   Since January 2019, the company is part of William Hill International and they are market leading in responsible playing. The company is supplying William Hill International, Malta with technical deliveries for the iGaming platforms.

An iGaming company which owns and operates a number of gambling brands is looking for an experienced  Responsible Gambling Compliance Manager  to join our fast-growing team!   They put a lot of emphasis on player safety and we believe that it is one of the key factors to our success. their customers come first, and their aim is to make sure they feel safe whilst enjoying on their sites.   As  RG Compliance Manager  you will: Ensure Responsible Gambling is an integral part of the daily operations in everything, from customer service to marketing and technical enhancements Take ownership of strategies, procedures and driving different projects relating to responsible gaming Ensure and uphold full compliance with all relevant licensing authorities Promote awareness of responsible gaming issues throughout the organisation and liaise with adjudicating bodies in order to resolve and settle any complaints that may arise Proactively prevent gaming addiction along with offering the very best service/tools to our customers in line with Hero's commitment towards Responsible Gambling Oversee the operations of the Responsible Gambling team, ensure escalations from other departments are dealt in a timely manner and conduct responsible gambling training to all Hero Gaming employees Requirements: Minimum 2 years of working within Responsible Gambling Proactive, curious and self-sufficient Interested in developing regulatory and compliance knowledge A genuine interest in responsible gaming and human behaviour A team player Excellent problem solving and analytical thinking skills Benefits: Flexibility and Work-Life Blend Relocation Allowance Added Leave Benefits Online Learning Platform Wellness Program Health and Dental Insurance Health and Fitness Allowance Fresh Fruit and Daily Snacks Daily Lunch Allowance Underground Parking Friday Beers

An award-winning company that offers online casino, sports betting and live casino games in 12 countries is looking for a  Site Manager (Spanish Speaking)  to join their team!   What you will be doing... Manage a team of Publishing Executives who will be responsible for the delivery of relevant and timely markets, Content and Promotions across all sportsbook domains as part of our “Always On” strategy. Lead, manage and inspire the team of publishers to ensure that the team has the relevant skills set and that our staff see their future at William Hill with clear succession plans in place. Responsible for the end-user experience via our internal CMS, in order to drive customer retention and revenue on the sportsbook. Ensure all content is in line with the overall business strategy and consistent with other channels and that is localized/translated. Build and maintain relationships with key stakeholders including our Marketing, Design, Gaming, Product, Compliance, Business Intelligence, Trading & Tech teams. Further develop our in-house CMS, ensuring an intuitive layout that improves the delivery of appropriate content to the customer. Analyse data provided to the team in order to make key decisions that can aid customer engagement and market growth. Question and modify established processes and SLAs through the results of site analytics. Embrace new procedures and technologies in order to constantly improve our online content offering and the customer experience in our site. Constantly monitor the latest sports betting trends, benchmarking site layout, content positioning and promotional activity. Organise workload in order to create a balance between forwarding planning and managing the sensitive real-time site operations. Data-driven decisions are king but this needs to be supported with expert knowledge of sports and betting. Knowing the biggest events and key times of each day, and how these affect betting behaviour and patterns, is essential to driving conversion. What we would like to see from you... Minimum 2 years of experience working in an online content or Sportsbook role. Adaptable to new working systems. Well-Developed knowledge and experience of using various betting products. Excellent sports betting knowledge Confident in leading a small team to deliver team KPIs Superb man-management abilities Strong written and verbal skills Good communication and interpersonal skills A good understanding of analytics and making use of them to better the team’s processes Coaching and training capabilities to develop the members of staff in the team This role will suit you if... You’re passionate about sport and sports betting and have knowledge of casino You’re flexible to work 5 out of 7 days a week including weekends/evenings when necessary You work well under pressure You’re able to inspire & lead colleagues You’re forward thinking with an interest in improving current practices It may not suit you if... You prefer to work alone You are not prepared to get involved and be ‘hands-on’ You are not prepared to work extended hours when necessary You are unable to build close working relationships with other departments. Company Benefits Package   Their way of showing their appreciation is by offering some of the best benefits on the island: Private health insurance (including dental) Travel and life insurance Free breakfast (every day!) Lunch provided once a week Annual sports allowance to be spent on gym/sport memberships or sports clothing or equipment Free weekly HIIT and yoga classes Coffee shop vouchers Fresh fruit juices & smoothies every Friday! Beer Fridays! (non-alcoholic beverages also offered) We also endeavour to enrich our employees’ work-life balance by offering a Volunteering Programme Exciting team events & company parties! (we work hard but make time to have plenty of fun too!) We look forward to hearing from you!

Customer service agents deal with casino customers via chat, phone and email. Agents make an important contribution to customer satisfaction by providing a prompt, efficient and courteous service to the customers. Responsibilities: Provides excellent customer service assistance to casino clients via chat, phone and email. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; escalating requests to the relevant departments Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Able to handle stressful situations Involves management during an escalated customer issue when necessary to satisfactorily resolve the customer’s concern. Able to work on shifting schedules (morning and night shifts, 00:00-08:00, 08:00-16:00) Able to work as part of a team Efficiently works together with the team in reaching the personal, team and department Key Performance Indicators (KPIs) set every month based on the Service Level Agreement (SLA) Communicates with management about errors with system/website issues. Validating customer documentation Performs other duties as assigned. Will be directly reporting to the Team Leader. Professional requirements: Native Japanese speaker; Professional use of the English language; Great communication skills, flexible and reliable; Good computer skills and multitasking abilities.

Do you see yourself as one of those out-of-the-box thinkers technical masterminds? We may have the perfect career opportunity for you! A leading provider of first-class entertainment across the gaming space have an exciting   job opportunity for a   DevOps Build and Release Engineer   to join their team in   London, UK . You will help the development team to build and release their products in an efficient and constantly improving process. Does this   job seem perfect for you? Keep reading! Your key   job   responsibilities as the   DevOps Build and Release Engineer   in   London, UK   will include: Ability to provide leadership and accountability for work they undertake and articulate their thoughts Comfortable with fast changing and dynamic environments Able to take on ideas and feedback from other technical experts as well as the business Research new technologies to implement within the DevOps environment to improve the process of code deployment to our environments, seek out in-efficiencies and match relevant technology solutions to resolve them Follow a source control culture within the configuration of Servers and Applications where environments configurations are stored in code for a fully automated process Take part in daily stand-ups with your assigned Dev teams to both receive work as well as supply updates and provide input with respect to design, monitoring, deployment, resource and security requirements Requirements for this   DevOps Build and Release Engineer job   in   London, UK : Experience using Azure Technologies Knowledge in private, public and hybrid cloud architecture, networking, workload types, migration patterns and tools Familiarity with .NET/C# development…or any other scripting languages Exceptional PowerShell scripting skills Exceptional experience in building CI/CD pipelines using automation tools (Azure DevOps, Octopus Deploy, Git, etc). Able to build/manage a pipeline from start to finish Using ARM templates to automate Microsoft Azure Experience in using coding/scripting to automate/reduce time taken to complete manual tasks Analytical and problem-solving abilities Experience in working with Agile methodologies and DevOps principles If you meet the above requirements for this   DevOps Build and Release Engineer job   in   London, UK , we would like to hear from you! Please send your CV through to   contact@initiateinternational.co.za . If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist.

Are you a   Chief Operations Officer   looking for an great new career opportunity? An exciting sports betting business are looking for you to join their team in   Lusaka, Zambia . This team are looking for a highly experienced   Chief Operations Officer   who has experience of specifically building an online sports and gaming business over multi-countries. Does this   job   sound like the perfect challenge you’ve been waiting for? Keep reading! Your key   job   responsibilities as the   Chief Operations Officer   in   Lusaka, Zambia   will include: Conduct product-focused research in sports betting to assist in high level decision making Analysis of market segmentation Source   sportsbook   solutions that match client preferences Develop conceptualisation of online and retail   sportsbook   products and solutions Propose business case to meet changing business priorities (environmental changes, market trends) and grow the business Financial Viability and Feasibility Study of new opportunities within online   sportsbook Risk Analysis i.t.o impact on short term profit margins vs. long term sustainability Develop strategic relationships / networks developed to maximise business opportunities and capitalise on revenue Conduct SWOT and PEST Analyses in current business environment Resource Management Develop standards and guidelines with regards Online   sportsbook   brand requirements Create a strong and consistent brand identity and brand messaging for the brand Communicate business action plans to influence Group Executives and management of the future of   sportsbook   implementation Recognize and provide insights on business trends, barriers, risks and opportunities that may impact the business within the online   sportsbook   environment Requirements for this   Chief Operations Officer job   in   Lusaka, Zambia : 7+ years operations management experience in a   sportsbook   environment including online marketing experience Experience in managing Customers, Partnerships and Service Level Agreements Sportsbook   experience in the African market Understanding of the   sportsbook   retail environment Genuine passion for marketing and extensive knowledge of   sportsbook   products, with a strong commitment towards ensuring the ongoing success of the   sportsbook   operations within a responsible gambling environment Extensive hours (including weekends and public holidays) Local travel B-Degree (business qualification) If you meet the above requirements for this   Chief Operations Officer job   in   Lusaka, Zambia , we would like to hear from you! Please send your CV through to   contact@initiateinternational.co.za   today! If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist.