481 German Language Jobs jobs

German/ Polish speaking Senior Talent Acquisition Consultant Based in Szczecin (Poland) 6000 - 6500 PLN per month Gross + relocation package immediate start   Based in Szczecin in Poland, this global giant in call centre outsourcing (BPO) is one of the largest providers of Customer Service outsourcing across the world. An American business, this company employs over 250,000 customer service agents to represent 650 of the worlds largest brands in 42 European languages. Due to major expansion plans in Poland, their Szczecin office is on the hunt for an experienced recruiter that is used to volume recruiting. Your role will be to deliver volumes of multi lingual speaking Customer Service advisors for many different projects in the Szczecin office. You will be responsible for sourcing direct hires through job board searching and advertising as well as working with external recruitment companies to deliver at volume language skills in tight deadlines.   The ideal candidate will have either previous external recruitment experience and be looking for an in house TA role or someone with a proven track record in BPO recruitment. You will need to speak fluent English as well as either German or Polish to be considered for the role. On top of working with some of the worlds largest brands in technology, travel and tourism, gaming, telecoms and media to name a few you will have the opportunity for European travel.   This is a fantastic opportunity for recruiters who like to be kept busy and for a leader to take control of the recruitment in the Szczecin offices.   Not living in Szczecin? Thats ok! This company will offer a full relocation package to move you to Poland. So, if you would like to be considered for this role, please call Marc Ryzer today on +447803701200 or apply via this advert. 

Customer Service Agents needed in the beautiful city of Cluj in Romania known as the Heart of Transylvania, lovely architecture and fabulous way of living! The end client is an award winning international programming business, with a huge range of Movies, Music Entertainment and much more. Your mission is to help customer with technical issues, product knowledge and support. You will also need to offer additional products & services. As a Customer Service Agent you must have the following skills: Fluent in English AND German (Deutsche) Previous customer service experience preferred Excellent telephone manner Attention to detail In return you will receive Competitive salary plus bonuses Flexible and adaptable working hours Full training and career development Attractive relocation package Interested? Please click the link below or call Chantelle on +44 7081 567 205

German Speakers needed for Global Mobile phone Brand - No Exp needed This is a fantastic opportunity to join a Global Enterprise Customer Service assistance company. With more than 100,000 plus employees worldwide. They are present in more than 5 continents 41 countries, covering 42 different European languages. Covering automotive, banking, consumer electronics, healthcare, Insurance, and technology to name a few. They are at an exciting time of development, having acquired new contact centres they are in a position grow their already successful customer service team. Responsibilities:  You will be responsible for delivering a consistent level of exceptional customer service. You will be in touch with existing customers and will assist them with queries over the phone and through email, chat, and social media platforms. You will need to be flexible and available to work on a shift rotation basis in a multicultural and fun working environment.  Requirements: * Excellent verbal & written level of German  * Fluent in written and spoken English * Ability to represent our client’s brand and deliver outstanding customer service with clarity, passion and enthusiasm * Patience, empathy, and the ability to work under pressure * High-school or University degree * Excellent computer literacy In return for your hard work and dedication, you will receive excellent training where you will join their training academy in order to fulfil your career aspirations, whether it is to move in to a marketing role, training or even management, they are committed to your personal development. Salary 1000 Euro per month. A relocation package to move you as quickly as possible to your dream job is available.  You will be working on 8-9 hours shift during this times:� Monday to Sunday – 10:00-22:00 � Please email me your CV on michal@lrp.jobs in English or call me on +44 7525 115 862  For info about all available jobs follow us on: Facebook: @lrpjobs Instagram: #lrpjobs  Twitter: @LRPjobs  www.lrp.jobs  English/England/Angielski/Ingles  German/ Germany/ DACH/Deutsch/Alemana/Aleman/Немски/Nemski

  German speaking Customer Stylist Advisors   €1200 per month + excellent relocation package   This is an excellent opportunity for someone who is passionate about clothing, knows brand like  Wrangler, Lee, Kipling, Vans &  Timberland . Supplying the world with fashion options, this company truly is in a class of their own.   Based in Sofia, Capital City of Bulgaria, you will experience a low cost of living (in comparison with Poland) as well as great weather, fantastic night life & a multi cultural city where nearly everyone speaks English!   Bulgaria is an emerging country who is recent member of the EU with many of the worlds most recognisable brands relocating their businesses to Sofia. With places like Sunny Beach and varna on your door step, this country offers not just a great place to work, but so many options for holiday makers too! Did you know MTV choose Bulgaria to host their annual summer beach party?   This is a fantastic opportunity to join a Global Enterprise Customer Service assistance company. With more than 250,000 plus employees worldwide. They are present in more than 5 continents 41 countries, covering 42 different European languages. Covering automotive, banking, consumer electronics, healthcare, Insurance, and technology to name a few. They are at an exciting time of development, having acquired new contact centres they are in a position grow their already successful customer service team.   Working in their Fashion department over the phone in their state of the art offices in Sofia, you will be responsible for:     Helping the German speaking Customer to make the right fashion choices over branded clothing Organising returns and replacements Helping the customer with delays in delivery or in correct orders Upselling additional clothing to compliment the German speaking Customers with their current purchase. Create a great Customer Experience in the German Language to encourage future orders.     The role is not only dealing with inbound calls from Poland but also you will be required to communicate over Web Chat, E mail and Social Media too!   So, if you are looking for a job with varying work tasks each day and love fashion then this role is for you.    In return for your hard work and dedication, you will receive excellent training where you will join their training academy in order to fulfil your career aspirations, whether it is to move in to a marketing role, training or even management, they are committed to your personal development.   No experience is required to be successful in this role, just the ability to deliver exceptional Customer Service and also to be fluent in both German and English.   An amazing  relocation package is available to all applicants living outside of Sofia Bulgaria,to move you as quickly as possible to your dream job!   You will be working on 8-9 hours shift during this times: Monday to Friday – 10:00-22:00 Saturday to Sunday 10:00-19:00     Please  email me your CV on  michal@lrp.jobs   in English and make sure your CV has your contact details.        For info about  all available jobs follow us on: Facebook: @lrpjobs Instagram: #lrpjobs Twitter: @LRPjobs  www.lrp.jobs       INDBAR   German/ Germany/ DACH/Deutsch/ English/England/Angielski/Ingles

Customer Support Consultant with German   Currently we are recruiting for our bigest project in Sofia, Varna and Burgas. The primary purpose of a Customer Support Consultant is to provide first class service by responding to inbound emails and phone calls from customers. Our client provides retail analytics to improve profitability and effectiveness.   This Global Outsourcing  organisation is present in 19 countries, employs 29.000 people, has 120 clients from Fortune 1000 List and they are looking for German Speaking person  to join their team based in Sofia, Burgas and Varna. Sofia is famous for best night clubs in Balkans, Varna for MTV music festivals and beautiful white beaches, Burgas for largest port in Bulgaria and all these places have very cheap cost of living in common.  Spaghetti bolognese in restaurant cost 3Euro and one bedroom apartment in capital City Centre cost 350 Euro per month.    We absolutely require from you: German language Level - B2 Technical Skills Communication Skills   Ideal candidate would have(Not Essential) : Experience in a customer service environment. Demonstrate a passion for excellence with respect to treating and caring for customers. Have a pleasant, patient and friendly attitude. Strong problem-solving skills and ability to interpret and communicate data.   For your hard work you will be rewarded: 1100-1300Euro per month + bonus   Company offers amazing benefits package: food vouchers, compliments card, free coffee, multisport card,  Buddy program, additional health & life insurance and many more Career development Team Building activities Great office location Eco friendly environment – Parking places for bikes Free scheduled transportation Medical Ins. Dental Ins. Life Ins. We can offer excellent relocation package: 2 Weeks in a hotel with Bed and Breakfast 600 Euro extra with your First Salary.     If you are interested in this vacancy please email me your CV on michal@lrp.jobs or call me on +44 7525 115 862   For info about  all available jobs follow us on: Facebook: @lrpjobs Instagram: #lrpjobs Twitter: @LRPjobs  www.lrp.jobs     German/ Germany/ DACH/Deutsch/ English/England/Angielski/Ingles

Customer Service Agents needed in the beautiful city of Cluj in Romania known as the Heart of Transylvania, lovely architecture and fabulous way of living! The end client is an award winning international programming business, with a huge range of Movies, Music Entertainment and much more. Your mission is to help customer with technical issues, product knowledge and support. You will also need to offer additional products & services. As a Customer Service Agent you must have the following skills: Fluent in English AND German (Deutsche) Previous customer service experience preferred Excellent telephone manner Attention to detail In return you will receive Competitive salary plus bonuses Flexible and adaptable working hours Full training and career development Attractive relocation package Interested? Please click the link below or call Chantelle on +44 7081 567 205

German speaking Customer Service Associates Based in Cluj, Napoca (Romania) 5130 RON Gross per month Working on behalf  of a pay television channel that specialise in both local and international programming across Europe and Asia. Due to an increase in customers in the DACH region, this leading Media company is recruiting German speaking Customer Service Advisors to take inbound calls, Webchat and E mail from both new and existing German speaking customers all over the world. Based in. Cluj, Napoca in Romania, you will be amazed by the state of art offices, amazing training and development as well as incredible relocation packages. The role is a full time position offering a 40 hour contract per week. On top of a salary of 5130 Ron Gross per month, this amazing employer also offers: 180 ron a month for transport support to get to work 10 RON a day in meal vouchers Free Language lessons in Romanian or any other language Gym membership of 228 Ron a year 500 RON in gift vouchers at Easter and Christmas times Annual bonus up to 1500 Ron. Not based in Cluj, Napoca? This company will help you with your relocation to Romania. On top of all the above, this employer will pay for your flight to Cluj, Napoca, offer you 7 days free accommodation when you arrive and contribute on top of your salary for the first 3 month towards your rent! Interested? Call Marc Ryzer today on +447803 701200 to find out more or send your CV in English via this advert.

Main responsibilities: Regular contact with our existing clients Ensure the highest level of Customer Service Maintain and update our CRM Work with clients to engage in FX opportunities Follow up on any client matters Relationship management Liaising with relevant teams to ensure quality service delivery Regularly report to management Retain existing clients Main requirements: Demonstrated work experience in Client Retention and Forex Sales Fluency in English both verbal and written Fluency in German, both verbal and written Proficiency in MS Office Excellent communications skills Strong sales skills What we offer: Basic salary plus commission Relocation package which includes shared accommodation (up to €600) shared car €150 for bills expenses 4 flights/yearly (every quarter)-for EU citizens Happy hours on weekly basis Corporate events Competitions New offices with food and playground Private medical insurance A contemporary work environment

Main responsibilities: Build and maintain relationships with customers mostly via phone To actively engage with new client leads and activate them as new clients Maximize sales activity To assist clients with queries regarding trading To assist clients with deposits / withdrawals To achieve all sales targets on a consistent basis outlined by the Head of Sales   Main requirements Fluent in English both verbal and written, additional languages will be considered an advantage Fluent in German both verbal and written Excellent business written and oral communications skills Computer literate Ability to work both in a team environment as well as independently No FX experience required.   What we offer: Basic salary plus commission Relocation package which includes shared accommodation shared car bills expenses 4 flights/yearly (every quarter)- for U citizens Happy hours on weekly basis Corporate events Competitions Private medical insurance A contemporary work environment

Social Media Executive sought for dynamic, fast growing international i-gaming company based in Malta. Reports to : Head of Marketing Salary : circa €25,000 but negotiable depending on experience. Would be responsible for Producing, commissioning and uploading content. This will be video, written and photo material for our social media channels and our sites across the group. You will also be posting in forums and uploading banners. Skills and requirements  You should be marketing and tech savvy with the flexibility to juggle a million competing demands.  Portuguese or German speaking a bonus but not essential. iGaming experience an advantage.

A global leader of BPO services is looking for an  Online Content Moderator , German-speaking, to work for one of the largest German online marketplaces.   As a  Content Moderator,  you are responsible for monitoring all user-generated content (e.g. sales ads) of the online marketplace.   Your tasks and responsibilities:   While reviewing online content, you keep an overview of the guidelines of the respective online market, such as the correct categorization of offered articles or the prevention of spam and duplicates. You protect users from fraud, cyber-bullying or counterfeiting and prevent trade with illegal products. Within our company, our moderation teams are at the core of our business and essential to our success. We invest in our co-workers and love to see you grow with the company. In fact, 50% of our managers and experts started as content moderators.   To Succeed in this role, you have: very good German language skills (essential) basic English language skills basic computer skills an attentive eye for detail good team and communication skills willingness to work in shifts (Mo - Su) They offer: defined career ladder with 6 levels as well as expert and team leader positions comprehensive training at every career step private health insurance indefinite employment contract great team, regular events and a pleasant and modern workplace in the heart of Malta free English and Maltese language courses at our office relocation package: assistance with moving to Malta (flight ticket, taxi, hotel) free shuttle service after the late shift discounts for fitness studios, restaurants, wellness, travel, etc. support in all bureaucratic processes (e.g. tax and social insurance) In July they will also be moving to a great new office from Msida to Qormi.

An award-winning company that offers online casino, sports betting and live casino is looking for a   Marketing Manager  for  Germany   to join their team in Malta! Reporting to the Country Manager, Germany, the Marketing Manager, is responsible for driving the optimizing of the Country's operational performance. Responsibilities of the  Marketing Manager, Germany : Working closely with the CRM, E-Commerce, Studio, Media, Casino, Sportsbook, Product, BI, VIP, Affiliates and Customer Support departments to monitor and drive continuous optimization. Attending meetings for planning and coordination Overseeing content production, approval and execution for DACH together Continuous testing of the platforms (mobile, web and app) with the target to find and solve bugs, test payments, improve speed, improve content and conversion Optimization of digital creative (banner and VOD) performance by applying the learnings of A/B testing to a new production of creatives Close communication with the customer support department to monitor CS performance and reporting possible improvement opportunities to the Country Manager Executing in-house marketing campaigns 360 degrees, using all available channels and continuously optimize performance Reporting country performance Required Experience: At least 3 years experience working in CRM, Payments, Customer Support or Casino in the iGaming industry Experience in Sportsbetting a Plus. Required Skills: Excellent technical knowledge of CRM and analytical systems, understanding of CRM principles in a B2C environment Must have the ability to manage project delivery through internal and external stakeholders. Excellent German and English language skills Company Benefits Package:   Their way of showing their appreciation is by offering some of the best benefits on the island: Private health insurance (including dental) Travel and life insurance Free breakfast (every day!) Lunch provided once a week Annual sports allowance to be spent on gym/sport memberships or sports clothing or equipment Free weekly HIIT and yoga classes Coffee shop vouchers Fresh fruit juices & smoothies every Friday! Beer Fridays! (non-alcoholic beverages also offered) We also endeavour to enrich our employees’ work-life balance by offering a Volunteering Programme Exciting team events & company parties! (we work hard but make time to have plenty of fun too!)  We look forward to hearing from you!

An award-winning company that offers online casino, sports betting and live casino games in 12 countries is looking for a  Marketing Manager  to join their team!   Reporting directly to the Country Manager, the Marketing Manager for  Austria  is responsible for driving the optimizing of the Country's operational performance.  Responsibilities: Working closely with the CRM teams, the Digital Marketing Specialist, E-Commerce, Studio, Sportsbook, Product, VIP and Customer Support departments to monitor and drive continuous optimization and report improvement opportunities to the Country Manager Overseeing content production, approval, and execution for the market Continuous testing of the platforms (mobile, web and app) with the target to find and resolve bugs, test payments, improve speed, improve content and conversion Preparing and leading meetings for planning & coordination Executing marketing campaigns 360 degree Full monitoring and reporting duties on country performance Required Experience: Minimum 3 years of track record in Marketing in the Sportsbook/iGaming industry At least 3 years experience with CRM, Campaigns, Brand Marketing or Customer Service  Previous experience working as a team leader/supervisor or manager Required Skills: Excellent technical knowledge of systems and analytical skills Must have the ability to manage project delivery through internal and external stakeholders Highly motivated and organized  Native Austrian or deep knowledge of the Austrian market, media landscape and mentality Excellent English language skills Company Benefits Package:   Their way of showing their appreciation is by offering some of the best benefits on the island: Private health insurance (including dental) Travel and life insurance Free breakfast (every day!) Lunch provided once a week Annual sports allowance to be spent on gym/sport memberships or sports clothing or equipment Free weekly HIIT and yoga classes Coffee shop vouchers Fresh fruit juices & smoothies every Friday! Beer Fridays! (non-alcoholic beverages also offered) We also endeavour to enrich our employees’ work-life balance by offering a Volunteering Programme Exciting team events & company parties! (we work hard but make time to have plenty of fun too!)  We look forward to hearing from you!

A fantastic opportunity working on behalf of one of the worlds largest online payment companies you will be responsible for delivering exceptional Customer Service over the phone and on web chat to the German market. Communicating with customers by telephone, email and online to provide outstanding service in German speaking countries. Building rapport with customers to help them with enquiries including; payment, tracking and product information Discussing new products and managing multiple tasks to promptly resolve customer queries. Identifying ways to improve processes to improve brand loyalty and the customer service and experience. Updating our systems with information and helping marketing, retail and other teams to further improve customer service and satisfaction. What we need from you: Proficient (verbal & written) in German, with advanced in English. Able to represent our client’s brands and deliver outstanding customer service with clarity, passion and enthusiasm. Flexible to meet the changing needs and varying deadlines of our business at the busiest time of year. Able to work to customer service measures, metrics and KPIs within a service targeted environment. Excellent computer literacy. Previous experience in a customer service environment, preferably telephone based. Hours:  40 hours/week on a rotational shift pattern Benefits Package Bright, modern, exciting place to work with excellent staff facilities. City centre location. Onsite gym, yoga room and cafe. 28 days annual leave. Employee discounts scheme. Pension scheme. Excellent relocation package. Annual Reward & Recognition Ceremony. Professional development opportunities. Why Belfast? Belfast a vibrant, multicultural and exciting place to live. As the capital of Northern Ireland, it is home to over 300,000 people and boasts a wide variety of exciting attractions, including Titanic Belfast, Game of Thrones tours, and a vibrant night life with regular music, art, social events, sport and much more. Right on the door step you’ll find outstanding mountains, countryside and spectacular coastlines. Finding accommodation is simple with the support of our relocation team. Accommodation, transport and the general cost of living are all very reasonable in Belfast. Interested? please click apply or call Marc on 07803 701200

German speaking Customer Stylist Advisors   €1200 per month + excellent relocation package   This is an excellent opportunity for someone who is passionate about clothing, knows brand like  Wrangler, Lee, Kipling, Vans &  Timberland . Supplying the world with fashion options, this company truly is in a class of their own.   Based in Sofia, Capital City of Bulgaria, you will experience a low cost of living (in comparison with Germany) as well as great weather, fantastic night life & a multi cultural city where nearly everyone speaks English!   Bulgaria is an emerging country who is recent member of the EU with many of the worlds most recognisable brands relocating their businesses to Sofia. With places like Sunny Beach and varna on your door step, this country offers not just a great place to work, but so many options for holiday makers too! Did you know MTV choose Bulgaria to host their annual summer beach party?   This is a fantastic opportunity to join a Global Enterprise Customer Service assistance company. With more than 250,000 plus employees worldwide. They are present in more than 5 continents 41 countries, covering 42 different European languages. Covering automotive, banking, consumer electronics, healthcare, Insurance, and technology to name a few. They are at an exciting time of development, having acquired new contact centres they are in a position grow their already successful customer service team.   Working in their Fashion department over the phone in their state of the art offices in Sofia, you will be responsible for:     Helping the German speaking Customer to make the right fashion choices over branded clothing Organising returns and replacements Helping the customer with delays in delivery or in correct orders Upselling additional clothing to compliment the German speaking Customers with their current purchase. Create a great Customer Experience in the German Language to encourage future orders.     The role is not only dealing with inbound calls from Germany but also you will be required to communicate over Web Chat, E mail and Social Media too!   So, if you are looking for a job with varying work tasks each day and love fashion then this role is for you.    In return for your hard work and dedication, you will receive excellent training where you will join their training academy in order to fulfil your career aspirations, whether it is to move in to a marketing role, training or even management, they are committed to your personal development.   No experience is required to be successful in this role, just the ability to deliver exceptional Customer Service and also to be fluent in both German and English.   An amazing  relocation package is available to all applicants living outside of Sofia Bulgaria,to move you as quickly as possible to your dream job!   You will be working on 8-9 hours shift during this times: Monday to Friday – 10:00-22:00 Saturday to Sunday 10:00-19:00     Please  email me your CV on  michal@lrp.jobs   in English and make sure your CV has your contact details.        For info about  all available jobs follow us on: Facebook: @lrpjobs Instagram: #lrpjobs Twitter: @LRPjobs  www.lrp.jobs   INDBAR   German/ Germany/ DACH/Deutsch/ English/England/Angielski/Ingles

German (Deutsche) speaking Social Media Executive Based in Luton (Bedfordshire) £20,000 + £1500 bonus + relocation This award winning company specialise in providing European customer service and marketing to support to just shy of 650 of the worlds largest brands covering fashion, technology, FMCG and Automotive brands across the world. Due to expansion, this Luton based company is looking for a German (Deutsche) speaking Social Media Executive to join their automotive department. Your role will involve searching on social media across Facebook, Twitter, and other social mediums to look for customer complaints or questions directed to this Automotive brand that needs a response. You will be communicating in German (Deutsche) only in the written format so your level of Written Turkish could be at C1 or C2 level. You should be an avid user of Twitter, Facebook, Instagram and other social platforms and be able to get yourself around the portals through affective hash tagging. In return for your Social media skills and your fluent German (Deutsche) written abilities you will be rewarded with a fantastic career path, great benefits and a brilliant relocation package. So, if you speak fluent German (Deutsche) have either the right to work in the UK or hold an EU passport then please give me a call on +447803 701200 or apply to this advert.

Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of German speaking Sales Agent. Duties & Responsibilities • Promote the company’s product and services • Develop and maintain relationships with prospective and existing clients • Ensure clients always receive the highest level of services • Educate clients on how to use the company’s trading platforms • Keep up to date with the financial markets • Follow the policies and procedures set by the compliance department. Key Requirements: • Excellent knowledge of English and German language, both oral and written • Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint • Excellent organizational skills • Sales experience within the Financial / FX / Options Industry will be considered as an advantage • Dynamic, innovative and target driven • Ability to work in pressure in a fast-moving environment. Remuneration & Benefits • Excellent remuneration package based on experience, skills & performance • Relocation Package (including work permit arrangement if needed) • 21 days’ annual leave • Be part of a dynamic and creative team with positive and friendly atmosphere • Comfortable office in the city centre Limassol.

German(Deutsche)(email only) consultant for  famous music streaming service no experience req.   We are looking for person with excellent German and English to help German speaking customers of this global amazing music streaming company, via Email only. You will be helping Premium users with simple issues they might have encountered while using our amazing streaming platform.   This Global Outsourcing  organisation is present in 19 countries, employs 29.000 people, has 120 clients from Fortune 1000 List and they are looking for German Speaking person  to join their team based in Sofia, Burgas and Varna. Sofia is famous for best night clubs in Balkans, Varna for MTV music festivals and beautiful white beaches, Burgas for largest port in Bulgaria and all these places have very cheap cost of living in common.  Spaghetti bolognese in restaurant cost 3Euro and one bedroom apartment in capital City Centre cost 350 Euro per month.    We absolutely require from you: Excellent German + English language (C1 level) You have excellent communication skills You possess positive attitude and great interpersonal skill Help creating positive team.   Ideal candidate would have(Not Essential) : Motivation for development Creative personality   For your hard work you will be rewarded: 1100-1300Euro per month + bonus   Company offers amazing benefits package: food vouchers, compliments card, free coffee, multisport card,  Buddy program, additional health & life insurance and many more Career development Team Building activities Great office location Eco friendly environment – Parking places for bikes Free scheduled transportation Medical Ins. Dental Ins. Life Ins. We can offer excellent relocation package: 2 Weeks in a hotel with Bed and Breakfast 600 Euro extra with your First Salary.     If you are interested in this vacancy please email me your CV on michal@lrp.jobs or call me on +44 7525 115 862 For info about  all available jobs follow us on: Facebook: @lrpjobs Instagram: #lrpjobs Twitter: @LRPjobs  www.lrp.jobs     German/ Germany/ DACH/Deutsch/ English/England/Angielski/Ingles

Key information Typical Shifts: Various over a 24/7 shift pattern Salary Range: Competitive Locations: Malta What’s on offer? The opportunity Customers are at the heart of everything we do, without happy and satisfied customer our business does not exist. It’s a chance to put your abilities to the test, showing that by doing your best, with a friendly, flexible approach to make a difference to the things that matter for our customers. You will be working within the online gambling industry, a very fast moving and exciting area. Working closely with management and team members. If you have the passion and commitment to succeed, this can be a fantastic career opportunity. What will it take? Your qualities You’ll be someone who gets on with people and works well in a team, while being ready to roll up your sleeves and do what’s needed to give our customers great service and help with any issues that occur within the working day. We’ll be depending on you, as the face of OGaming, to put our customers at the heart of everything you do: • Get to know your customers, greet them with courtesy • Take time to listen and help out wherever you can: • Make decisions that are right for our customers • Be passionate and knowledgeable about our products and services • Always be there, on time and properly presented We also need you to: • Stick to our Health and Safety policies • Help us be more efficient by saving on time and energy • Talk to colleagues, sharing your enthusiasm and helping to create team spirit • Act quickly to do what’s right, while being open to change • Have the energy and drive to be your best – and exceed expectations • Share ideas with your manager and colleagues on how we can make the business better What will it be like? The experience It takes lots of different people to run a customer services department and this is a job for doers, with plenty of variety. Within one shift you could be guiding a customer from the simple job of how to log in, right up to a full investigation of a customer’s activity on the site. Contact is taken via email and live chat, with voice coming on line shortly. As our online presence is primarily based in Germany, Customer Support Agents will have to speak, read and write fluently in English and German. The main stay of the position with customer service is to make sure the customer’s issue is dealt with promptly and we are looking for a First Time Resolution where ever possible. Customers really only contact Customer Services when they have a problem, as a CSE you will have to deal with customers who are disappointed, therefore as the face of Ogaming it will be up to you to keep the customer informed of the issue if it takes longer than just one call and to give them confidence that Ogaming will take the correct course of action. Our roles are very flexible, with shift patterns for every lifestyle: you can choose to work full-time, part-time, day or night depending on the positions available. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so rewarding. What next? To apply for a job with us you have to want to put customers first.  You don’t need to have experience or qualifications as Ogaming can teach you what you need to be a good Customer Support Agent, but of course experience within the on-line gaming industry would be an advantage also just a genuine belief that you can make a difference to the people you’ll be serving every day. There are some practical things to think about when applying to be a Customer Support Agent. You’ll need: • To be able to prove your right to work in the Malta • To live within travelling distance of the office • To understand and be available to work your shifts If you are interested in this role, please send a CV to  careers@ogaming.com

Key information Typical Shifts: Various over a 24/7 shift pattern Salary Range: Competitive Locations: TBD What’s on offer? The opportunity Customers are at the heart of everything we do, without happy and satisfied customer our business does not exist. It’s a chance to put your abilities to the test, showing that by doing your best, with a friendly, flexible approach to make a difference to the things that matter for our customers. You will be working within the online gambling industry, a very fast moving and exciting area. Working closely with management and team members. If you have the passion and commitment to succeed, this can be a fantastic career opportunity. What will it take? Your qualities You’ll be someone who gets on with people and works well in a team, while being ready to roll up your sleeves and do what’s needed to give our customers great service and help with any issues that occur within the working day. We’ll be depending on you, as the face of OGaming, to put our customers at the heart of everything you do: • Get to know your customers, greet them with courtesy • Take time to listen and help out wherever you can: • Make decisions that are right for our customers • Be passionate and knowledgeable about our products and services • Always be there, on time and properly presented Responsibilities   Answering customer support messages via live chat or email promptly to enhance the customer service experience Accurately recording and logging interaction with customers and updating account information Work with management to maintain best practices for efficient communication with customers Having up to date knowledge of company rules and policies Address customer questions about new products, services, and promotions Meeting regularly with team leader to give feedback to help improve customer service culture, response time and tools to improve staff experience Contribute to revenue by increasing customer satisfaction Maintaining the high ethics of the company and following KYC and AML rules Requirements   Native German Speaker and Fluent in English  Experience within the online gaming industry is a plus