You will represent and grow the company’s presence in Finland and be a creative mind to plan a wide variety of initiatives ranging from marketing initiatives to user acquisition.
Key Responsibilities:
Plan, organize, and implement regional activities.
Ensure that all aspects of the country operations run smoothly.
Ensure that the business’s in-country affiliate adheres to all country regulations and cultural guidelines.
Develop plans for company growth and improvement of sales.
Responsible for building the company’s brand in the country or region.
Devise advertising and promotional plans and be involved in product positioning and global brand marketing development.
Continually assess company progress, sales and marketing successes and compile reports to submit to superiors in corporate headquarters.
Present reports regarding budgets, sales growth or declines, new business leads and regulatory compliance.
Delivery of effective social media channel...
Jan 22, 2021
Full time
You will represent and grow the company’s presence in Finland and be a creative mind to plan a wide variety of initiatives ranging from marketing initiatives to user acquisition.
Key Responsibilities:
Plan, organize, and implement regional activities.
Ensure that all aspects of the country operations run smoothly.
Ensure that the business’s in-country affiliate adheres to all country regulations and cultural guidelines.
Develop plans for company growth and improvement of sales.
Responsible for building the company’s brand in the country or region.
Devise advertising and promotional plans and be involved in product positioning and global brand marketing development.
Continually assess company progress, sales and marketing successes and compile reports to submit to superiors in corporate headquarters.
Present reports regarding budgets, sales growth or declines, new business leads and regulatory compliance.
Delivery of effective social media channel...
You will represent and grow the company’s presence in Finland and be a creative mind to plan a wide variety of initiatives ranging from marketing initiatives to user acquisition.
Key Responsibilities:
Plan, organize, and implement regional activities.
Ensure that all aspects of the country operations run smoothly.
Ensure that the business’s in-country affiliate adheres to all country regulations and cultural guidelines.
Develop plans for company growth and improvement of sales.
Responsible for building the company’s brand in the country or region.
Devise advertising and promotional plans and be involved in product positioning and global brand marketing development.
Continually assess company progress, sales and marketing successes and compile reports to submit to superiors in corporate headquarters.
Present reports regarding budgets, sales growth or declines, new business leads and regulatory compliance.
Delivery of effective social media channel...
Jan 22, 2021
Full time
You will represent and grow the company’s presence in Finland and be a creative mind to plan a wide variety of initiatives ranging from marketing initiatives to user acquisition.
Key Responsibilities:
Plan, organize, and implement regional activities.
Ensure that all aspects of the country operations run smoothly.
Ensure that the business’s in-country affiliate adheres to all country regulations and cultural guidelines.
Develop plans for company growth and improvement of sales.
Responsible for building the company’s brand in the country or region.
Devise advertising and promotional plans and be involved in product positioning and global brand marketing development.
Continually assess company progress, sales and marketing successes and compile reports to submit to superiors in corporate headquarters.
Present reports regarding budgets, sales growth or declines, new business leads and regulatory compliance.
Delivery of effective social media channel...
We are looking for You, that is looking for a new challenge and an interesting work opportunity. We are looking for You, who relies on their phone navigation application when looking for the directions to a restaurant, or the address of your nearest bank – or at least is familiar with such!
Are you motivated to work and live in Poland, and by time move to beautiful Gdansk that lies by Northern coast? Do you dream of having a charming city to live in, that is just a walk away from the beach? City, that is in central Europe and easy to visit other countries from? Then, we are very much looking forward to your application. Read further details below and we will talk soon more!
Job title: Finnish speaking POI Editor / RTI for a navigation application (POI = Points of Interest; RTI = Real Time Incidents)
In the role, you would:
- Report problems from customers, employees of the product, business owners, surveyors, and complete data feed updates (POI Editor...
Jan 22, 2021
Full time
We are looking for You, that is looking for a new challenge and an interesting work opportunity. We are looking for You, who relies on their phone navigation application when looking for the directions to a restaurant, or the address of your nearest bank – or at least is familiar with such!
Are you motivated to work and live in Poland, and by time move to beautiful Gdansk that lies by Northern coast? Do you dream of having a charming city to live in, that is just a walk away from the beach? City, that is in central Europe and easy to visit other countries from? Then, we are very much looking forward to your application. Read further details below and we will talk soon more!
Job title: Finnish speaking POI Editor / RTI for a navigation application (POI = Points of Interest; RTI = Real Time Incidents)
In the role, you would:
- Report problems from customers, employees of the product, business owners, surveyors, and complete data feed updates (POI Editor...
One of our established iGaming operator clients are looking for Dutch speaking Customer Advisors to join their Customer Service team in Malta! We are looking for candidates who are passionate about delivering high quality service whilst working in a fast paced, rewarding environment with fantastic opportunities for progression. Responsibilities:
Provide support to our customer base via Live Chat, telephone and email Review and escalate queries from customers to superiors when required Liaise with other internal teams to review queries from customers regarding several topics including payments, technical issues, verification or betting queries Requirements:
Fluent verbal and written communication in Dutch and English Experience in a customer facing role or online Passion for delivering outstanding Customer Service Ability to problem solve and find a solution Competent literacy and numeracy skills * Thorough training will be provided on all aspects of the role, including...
Jan 21, 2021
Full time
One of our established iGaming operator clients are looking for Dutch speaking Customer Advisors to join their Customer Service team in Malta! We are looking for candidates who are passionate about delivering high quality service whilst working in a fast paced, rewarding environment with fantastic opportunities for progression. Responsibilities:
Provide support to our customer base via Live Chat, telephone and email Review and escalate queries from customers to superiors when required Liaise with other internal teams to review queries from customers regarding several topics including payments, technical issues, verification or betting queries Requirements:
Fluent verbal and written communication in Dutch and English Experience in a customer facing role or online Passion for delivering outstanding Customer Service Ability to problem solve and find a solution Competent literacy and numeracy skills * Thorough training will be provided on all aspects of the role, including...
Our Client, company operating in within the Digital Marketing industry, is looking for a large number of Sales & Marketing Advisor for several markets in Europe and Extra Europe.
Specifically : Swedish - Danish - Norwegian - Finnish - Belgian - Hebrew - Greek and German Market
Requirements:
• You will become a Sales & Marketing Advisor for companies in relation to their online advertising campaigns, with the opportunity of having a significant impact on their business.
• You will advise about optimization based on analyzed data and consult businesses with strong marketing strategies and upsell with additional products.
• It is a target driven environment where you will work towards individual sales targets as well as being part of a larger team increasing the customer base across EMEA.
• You will be part of a large team who creates unique customer experiences while actively affecting the digital marketing...
Jan 20, 2021
Contractor
Our Client, company operating in within the Digital Marketing industry, is looking for a large number of Sales & Marketing Advisor for several markets in Europe and Extra Europe.
Specifically : Swedish - Danish - Norwegian - Finnish - Belgian - Hebrew - Greek and German Market
Requirements:
• You will become a Sales & Marketing Advisor for companies in relation to their online advertising campaigns, with the opportunity of having a significant impact on their business.
• You will advise about optimization based on analyzed data and consult businesses with strong marketing strategies and upsell with additional products.
• It is a target driven environment where you will work towards individual sales targets as well as being part of a larger team increasing the customer base across EMEA.
• You will be part of a large team who creates unique customer experiences while actively affecting the digital marketing...
Requirements :
• You will become a Sales & Marketing Advisor for Danish companies in relation to their online advertising campaigns, with the opportunity of having a significant impact on their business.
• You will advise about optimization based on analyzed data and consult businesses with strong marketing strategies and upsell with additional products.
• It is a target driven environment where you will work towards individual sales targets as well as being part of a larger team increasing the customer base across EMEA.
• You will be part of a large team who creates unique customer experiences while actively affecting the Danish digital marketing environment.
Qualifications :
• BA/BS degree or equivalent practical experience. • Native level Finnish. • Ability to speak and write English fluently and idiomatically. • +1 Years of experience on B2B Sales • Background in Advertising, Digitam Marketing or PPC Campaigns • A team player with strong analytical and...
Jan 18, 2021
Full time
Requirements :
• You will become a Sales & Marketing Advisor for Danish companies in relation to their online advertising campaigns, with the opportunity of having a significant impact on their business.
• You will advise about optimization based on analyzed data and consult businesses with strong marketing strategies and upsell with additional products.
• It is a target driven environment where you will work towards individual sales targets as well as being part of a larger team increasing the customer base across EMEA.
• You will be part of a large team who creates unique customer experiences while actively affecting the Danish digital marketing environment.
Qualifications :
• BA/BS degree or equivalent practical experience. • Native level Finnish. • Ability to speak and write English fluently and idiomatically. • +1 Years of experience on B2B Sales • Background in Advertising, Digitam Marketing or PPC Campaigns • A team player with strong analytical and...
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Finnish speaking Sales Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients always receive the highest level of services
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department.
Key Requirements:
• Excellent knowledge of English and Finnish language, both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint
• Excellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to...
Jan 18, 2021
Full time
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Finnish speaking Sales Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients always receive the highest level of services
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department.
Key Requirements:
• Excellent knowledge of English and Finnish language, both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint
• Excellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to...
A Customer Support Specialist in our client’s organisation will be 1st line Support for players wishing to contact the company with regards to various matters. These matters include Account queries, Bonus enquiries, Complaints, Promotions, Basic Technical support and other various troubleshooting needs. The company strive to be the best in Support and Customer care within the industry and they are looking for individuals who possess the same vision.
Key Responsibilities
Handle customer queries through Live Chat and email Escalating to relevant departments and following up on the resolution Working with multiple back offices, internal tools as well as engaging 3rd parties (Games providers) to ensure customer queries are answered and/or resolved in a timely and correct manner Assisting customers encountering issues with processing payments (Credit Cards, Bank transfers, E-wallets, Paysafe) Assisting customers with their KYC procedure - Also working closely with the Risk team in...
Jan 12, 2021
Full time
A Customer Support Specialist in our client’s organisation will be 1st line Support for players wishing to contact the company with regards to various matters. These matters include Account queries, Bonus enquiries, Complaints, Promotions, Basic Technical support and other various troubleshooting needs. The company strive to be the best in Support and Customer care within the industry and they are looking for individuals who possess the same vision.
Key Responsibilities
Handle customer queries through Live Chat and email Escalating to relevant departments and following up on the resolution Working with multiple back offices, internal tools as well as engaging 3rd parties (Games providers) to ensure customer queries are answered and/or resolved in a timely and correct manner Assisting customers encountering issues with processing payments (Credit Cards, Bank transfers, E-wallets, Paysafe) Assisting customers with their KYC procedure - Also working closely with the Risk team in...
Are you passionate about giving great customer service and believe that outstanding customer service is crucial for any successful business? Then you are the one we are looking for! You will be the first point of contact with the players through live chat, email and phone calls. All aspects of this role are customer centric and focused on delivering the best possible experience. Responsibilities:
Greet and communicate with customers in a warm and empathetic fashion Deliver a high level of customer service to customers regarding their queries and inform them about promotions and deals on site Identify and support players in difficulties they might encounter Enable our players with quality solutions in a timely, personal and professional manner that exceeds the customers’ expectations Provide explanations to customers about products/site/policies Keep up to date with new information/policies Build a trusting relationship through accurate answers and a positive vibe Understand,...
Jan 12, 2021
Full time
Are you passionate about giving great customer service and believe that outstanding customer service is crucial for any successful business? Then you are the one we are looking for! You will be the first point of contact with the players through live chat, email and phone calls. All aspects of this role are customer centric and focused on delivering the best possible experience. Responsibilities:
Greet and communicate with customers in a warm and empathetic fashion Deliver a high level of customer service to customers regarding their queries and inform them about promotions and deals on site Identify and support players in difficulties they might encounter Enable our players with quality solutions in a timely, personal and professional manner that exceeds the customers’ expectations Provide explanations to customers about products/site/policies Keep up to date with new information/policies Build a trusting relationship through accurate answers and a positive vibe Understand,...
Are you passionate about giving great customer service and believe that outstanding customer service is crucial for any successful business? Then you are the one we are looking for! You will be the first point of contact with the players through live chat, email and phone calls. All aspects of this role are customer centric and focused on delivering the best possible experience. Responsibilities:
Greet and communicate with customers in a warm and empathetic fashion Deliver a high level of customer service to customers regarding their queries and inform them about promotions and deals on site Identify and support players in difficulties they might encounter Enable our players with quality solutions in a timely, personal and professional manner that exceeds the customers’ expectations Provide explanations to customers about products/site/policies Keep up to date with new information/policies Build a trusting relationship through accurate answers and a positive vibe Understand,...
Jan 12, 2021
Full time
Are you passionate about giving great customer service and believe that outstanding customer service is crucial for any successful business? Then you are the one we are looking for! You will be the first point of contact with the players through live chat, email and phone calls. All aspects of this role are customer centric and focused on delivering the best possible experience. Responsibilities:
Greet and communicate with customers in a warm and empathetic fashion Deliver a high level of customer service to customers regarding their queries and inform them about promotions and deals on site Identify and support players in difficulties they might encounter Enable our players with quality solutions in a timely, personal and professional manner that exceeds the customers’ expectations Provide explanations to customers about products/site/policies Keep up to date with new information/policies Build a trusting relationship through accurate answers and a positive vibe Understand,...
SWEDISH AND FINNISH SPEAKING LIFE-SCIENCE PRESALES ADVISOR We are currently looking for a Swedish and Finnish Life Science Presales Advisor with a native/advanced level of Swedish and Finnish to join our team in Barcelona. You would be working on behalf of our client, a world-renowned leader in the field of life sciences, known for their high quality research products. Their wide product range offers solutions for different types of laboratories. In this exciting role, you would be in close contact with laboratories with the aim of increasing business activities in the selected market area and being responsible for generate new business opportunities and assure customer satisfaction. Responsibilities: Detect and establish new business possibilities in selected market area. Retain and grow the existing base of customers. Assure client satisfaction by excellent customer care in every contact throughout the sales cycle. Proactively detect possibilities of cross-selling and...
Jan 12, 2021
Full time
SWEDISH AND FINNISH SPEAKING LIFE-SCIENCE PRESALES ADVISOR We are currently looking for a Swedish and Finnish Life Science Presales Advisor with a native/advanced level of Swedish and Finnish to join our team in Barcelona. You would be working on behalf of our client, a world-renowned leader in the field of life sciences, known for their high quality research products. Their wide product range offers solutions for different types of laboratories. In this exciting role, you would be in close contact with laboratories with the aim of increasing business activities in the selected market area and being responsible for generate new business opportunities and assure customer satisfaction. Responsibilities: Detect and establish new business possibilities in selected market area. Retain and grow the existing base of customers. Assure client satisfaction by excellent customer care in every contact throughout the sales cycle. Proactively detect possibilities of cross-selling and...
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Finnish speaking Sales Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients always receive the highest level of services
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department.
Key Requirements:
• Excellent knowledge of English and Finnish language, both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint
• Excellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to...
Jan 08, 2021
Full time
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Finnish speaking Sales Agent.
Duties & Responsibilities
• Promote the company’s product and services
• Develop and maintain relationships with prospective and existing clients
• Ensure clients always receive the highest level of services
• Educate clients on how to use the company’s trading platforms
• Keep up to date with the financial markets
• Follow the policies and procedures set by the compliance department.
Key Requirements:
• Excellent knowledge of English and Finnish language, both oral and written
• Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint
• Excellent organizational skills
• Sales experience within the Financial / FX / Options Industry will be considered as an advantage
• Dynamic, innovative and target driven
• Ability to...
Our client is looking for someone with experience working within SEO and content marketing in a fast-paced environment. The successful candidate will be working for the Thai market. Responsibilities Content Management for all sites in markets of responsibility Creating new content and optimizing it for users and search engines. Offsite marketing for all sites in markets of responsibility Sourcing for new marketing leads, negotiating advertising deals, following up on current deals on a monthly basis Onsite Marketing. Content onsite optimization In accordance with instructions from the SEO department, executing all optimization that will benefit the websites from an SEO perspective Co-operate with in-house Departments (SEO, DEV. Content, Design, etc.) Requirements At least 3 years’ experience in SEO Digital marketing experience Native Finnish language skills Creative writing comes easy Hungry for knowledge within field of marketing and lead generation A can-do mentality....
Jan 06, 2021
Full time
Our client is looking for someone with experience working within SEO and content marketing in a fast-paced environment. The successful candidate will be working for the Thai market. Responsibilities Content Management for all sites in markets of responsibility Creating new content and optimizing it for users and search engines. Offsite marketing for all sites in markets of responsibility Sourcing for new marketing leads, negotiating advertising deals, following up on current deals on a monthly basis Onsite Marketing. Content onsite optimization In accordance with instructions from the SEO department, executing all optimization that will benefit the websites from an SEO perspective Co-operate with in-house Departments (SEO, DEV. Content, Design, etc.) Requirements At least 3 years’ experience in SEO Digital marketing experience Native Finnish language skills Creative writing comes easy Hungry for knowledge within field of marketing and lead generation A can-do mentality....
Our client is looking for someone with experience working within SEO and content marketing in a fast-paced environment. The successful candidate will be working for the Thai market. Responsibilities Content Management for all sites in markets of responsibility Creating new content and optimizing it for users and search engines. Offsite marketing for all sites in markets of responsibility Sourcing for new marketing leads, negotiating advertising deals, following up on current deals on a monthly basis Onsite Marketing. Content onsite optimization In accordance with instructions from the SEO department, executing all optimization that will benefit the websites from an SEO perspective Co-operate with in-house Departments (SEO, DEV. Content, Design, etc.) Requirements At least 3 years’ experience in SEO Digital marketing experience Native Finnish language skills Creative writing comes easy Hungry for knowledge within field of marketing and lead generation A can-do mentality....
Dec 22, 2020
Full time
Our client is looking for someone with experience working within SEO and content marketing in a fast-paced environment. The successful candidate will be working for the Thai market. Responsibilities Content Management for all sites in markets of responsibility Creating new content and optimizing it for users and search engines. Offsite marketing for all sites in markets of responsibility Sourcing for new marketing leads, negotiating advertising deals, following up on current deals on a monthly basis Onsite Marketing. Content onsite optimization In accordance with instructions from the SEO department, executing all optimization that will benefit the websites from an SEO perspective Co-operate with in-house Departments (SEO, DEV. Content, Design, etc.) Requirements At least 3 years’ experience in SEO Digital marketing experience Native Finnish language skills Creative writing comes easy Hungry for knowledge within field of marketing and lead generation A can-do mentality....
You will be asked to:
Interact effectively with existing customers via Calls, E mails or Chat in your native language and English.
Handle customers’ complaints and issues with patience and empathy.
Be able to solve efficiently all the technical issues.
Record details of customer contacts and actions taken.
Benefits :
Competitive monthly salary as well as a monthly performance bonus
Excellent relocation support
Extra payment for Night shifts, Overtime, Greek Holidays & Sundays
Ongoing paid training using the latest technologies
Both private and public health insurance coverage
In house doctor
On site canteen
Casual dress code
Employee Relations team to help new hires integrate in the Greek lifestyle and culture
Fun team activities inside and outside the company
Job Requirements
Fluent in one of the following language at a native level: Italian, Dutch, Swedish, Finnish, Danish, Norwegian, Hungarian, German, Czech....
Dec 10, 2020
Full time
You will be asked to:
Interact effectively with existing customers via Calls, E mails or Chat in your native language and English.
Handle customers’ complaints and issues with patience and empathy.
Be able to solve efficiently all the technical issues.
Record details of customer contacts and actions taken.
Benefits :
Competitive monthly salary as well as a monthly performance bonus
Excellent relocation support
Extra payment for Night shifts, Overtime, Greek Holidays & Sundays
Ongoing paid training using the latest technologies
Both private and public health insurance coverage
In house doctor
On site canteen
Casual dress code
Employee Relations team to help new hires integrate in the Greek lifestyle and culture
Fun team activities inside and outside the company
Job Requirements
Fluent in one of the following language at a native level: Italian, Dutch, Swedish, Finnish, Danish, Norwegian, Hungarian, German, Czech....
We are currently looking for a Swedish and Finnish Life Science Presales Advisor with a native/advanced level of Swedish and Finnish to join our team in Barcelona. You would be working on behalf of our client, a world-renowned leader in the field of life sciences, known for their high quality research products. Their wide product range offers solutions for different types of laboratories.
In this exciting role, you would be in close contact with laboratories with the aim of increasing business activities in the selected market area and being responsible for generate new business opportunities and assure customer satisfaction.
Responsibilities:
Detect and establish new business possibilities in selected market area.
Retain and grow the existing base of customers.
Assure client satisfaction by excellent customer care in every contact throughout the sales cycle.
Proactively detect possibilities of cross-selling and up-selling.
Offer support and attend inbound calls...
Dec 08, 2020
We are currently looking for a Swedish and Finnish Life Science Presales Advisor with a native/advanced level of Swedish and Finnish to join our team in Barcelona. You would be working on behalf of our client, a world-renowned leader in the field of life sciences, known for their high quality research products. Their wide product range offers solutions for different types of laboratories.
In this exciting role, you would be in close contact with laboratories with the aim of increasing business activities in the selected market area and being responsible for generate new business opportunities and assure customer satisfaction.
Responsibilities:
Detect and establish new business possibilities in selected market area.
Retain and grow the existing base of customers.
Assure client satisfaction by excellent customer care in every contact throughout the sales cycle.
Proactively detect possibilities of cross-selling and up-selling.
Offer support and attend inbound calls...
FINNISH COUNTRY MANAGER
We are looking for a Finnish Marketing Specialist who can represent and grow our company in Finland through various different creative initiatives.
Responsibilities
Organize and execute regional activities.
Ensure that all aspects of the country operations run smoothly incl affiliate partners adhere to regulations and cultural guidelines.
Develop plans for company growth, brand building and improvement of sales.
Be involved in product positioning and global brand marketing development.
Analyse and prepare reports to submit to superiors in corporate headquarters.
Present reports regarding budgets, sales growth or declines, new business leads and regulatory compliance.
Delivery of effective social media channel coverage and presence.
Discover trends in customer behavior and effectively communicate this to internal stakeholders.
Localization of regional specific communications.
Qualifications & Experience...
Oct 14, 2020
Full time
FINNISH COUNTRY MANAGER
We are looking for a Finnish Marketing Specialist who can represent and grow our company in Finland through various different creative initiatives.
Responsibilities
Organize and execute regional activities.
Ensure that all aspects of the country operations run smoothly incl affiliate partners adhere to regulations and cultural guidelines.
Develop plans for company growth, brand building and improvement of sales.
Be involved in product positioning and global brand marketing development.
Analyse and prepare reports to submit to superiors in corporate headquarters.
Present reports regarding budgets, sales growth or declines, new business leads and regulatory compliance.
Delivery of effective social media channel coverage and presence.
Discover trends in customer behavior and effectively communicate this to internal stakeholders.
Localization of regional specific communications.
Qualifications & Experience...
Are you analytical, a team player and can bring the best out of people? Do you speak Finnish and are looking to lead and motivate a team of talented Customer Service Agents to ensure we provide extraordinary customer service? If you can answer yes to all of these questions, then this is the opportunity for you! The team leader will be intuitive and resourceful, ensuring that we provide the best player experience. This person will also be a self starter and be constantly looking for ways to improve customer service practices and player journeys. Responsibilities:
Hire staff with the aim of establishing a proactive team functioning with high standards Forecast future workload and propose staffing plans to Head of Customer Service and Support Operations Manager Coach and develop staff on their work for continuous improvement of individual results Review quality and efficiency of your staff and arrange regular personal development meetings Schedule and coordinate the team along...
Aug 27, 2020
Full time
Are you analytical, a team player and can bring the best out of people? Do you speak Finnish and are looking to lead and motivate a team of talented Customer Service Agents to ensure we provide extraordinary customer service? If you can answer yes to all of these questions, then this is the opportunity for you! The team leader will be intuitive and resourceful, ensuring that we provide the best player experience. This person will also be a self starter and be constantly looking for ways to improve customer service practices and player journeys. Responsibilities:
Hire staff with the aim of establishing a proactive team functioning with high standards Forecast future workload and propose staffing plans to Head of Customer Service and Support Operations Manager Coach and develop staff on their work for continuous improvement of individual results Review quality and efficiency of your staff and arrange regular personal development meetings Schedule and coordinate the team along...
Our client is looking for a Finnish, Dutch or Danish Social Media Content Moderator t to join their growing Team based in Berlin – Germany.
You will be responsible for the day to day management of internet content, ensuring a quality experience is provided to millions of internet users.
More information about the role: • An interesting and exciting job in a growing and innovative sector. • Backoffice (non-voice) support • Ensure quality by enforcing standard policies and procedures. Profile: • Excellent Dutch, Finnish or Danish language skills on native speaker level. • Additionally good English language skills. • High attention to detail. • Flexibility and team spirit. • Problem solving skills and the ability to take ownership of queries. • Experience of using the internet and social networks.
May 20, 2020
Full time
Our client is looking for a Finnish, Dutch or Danish Social Media Content Moderator t to join their growing Team based in Berlin – Germany.
You will be responsible for the day to day management of internet content, ensuring a quality experience is provided to millions of internet users.
More information about the role: • An interesting and exciting job in a growing and innovative sector. • Backoffice (non-voice) support • Ensure quality by enforcing standard policies and procedures. Profile: • Excellent Dutch, Finnish or Danish language skills on native speaker level. • Additionally good English language skills. • High attention to detail. • Flexibility and team spirit. • Problem solving skills and the ability to take ownership of queries. • Experience of using the internet and social networks.
Our client is looking for their next VIP Manager (Finnish speaking) to be responsible for working in a hands-on way with the players to build relationships and increase brand loyalty and revenues. The role will cover all aspects of customer service, account management, operational processes of the VIP programmes, and reactivation of lapsed VIPs and will also work on delivering the objectives and overall strategy of the VIP channel with a specific focus on the whole base of VIP segments. Responsibilities:
Reinforcing the Super VIP service through Hospitality, CRM, and promotions across multiple brands or dedicated brand/markets. Build exceptional relationships with high value clients to provide a personalised service and gaming experiences tailored to them, across all products. Monitor individual customer performance and ensure that bonuses, gifts and hospitality invitations are offered in accordance with business requirements Act as VIP Champion for Super VIPs, ensuring...
Nov 02, 2020
Full time
Our client is looking for their next VIP Manager (Finnish speaking) to be responsible for working in a hands-on way with the players to build relationships and increase brand loyalty and revenues. The role will cover all aspects of customer service, account management, operational processes of the VIP programmes, and reactivation of lapsed VIPs and will also work on delivering the objectives and overall strategy of the VIP channel with a specific focus on the whole base of VIP segments. Responsibilities:
Reinforcing the Super VIP service through Hospitality, CRM, and promotions across multiple brands or dedicated brand/markets. Build exceptional relationships with high value clients to provide a personalised service and gaming experiences tailored to them, across all products. Monitor individual customer performance and ensure that bonuses, gifts and hospitality invitations are offered in accordance with business requirements Act as VIP Champion for Super VIPs, ensuring...