Reporting to the Head of Risk, Fraud & Payments, the jobholder will make sure all customer withdrawals are processed correctly and timely whilst proactively anticipating issues to minimize fraud risk and upholding outstanding levels of customer service.
Responsibilities:
Provide an enhanced customer experience service by swiftly and safely processing customer’s withdrawals.
Working closely with the support team to solve customer queries regarding payments
Dealing with CDD and EDD
Processing payments, particularly Deposits and Withdrawals. Monitoring incoming and outgoing transactions from all types of payment sources, including e-wallets, credit cards, bank transfers and other payment solutions
Help improving the fraud reporting, operational processes and procedures
Analysing data and player behaviour regarding fraud, risk and anti-money laundering
Ensuring that fraudulent transactions are spotted effectively and handled swiftly in order to...
May 19, 2020
Full time
Reporting to the Head of Risk, Fraud & Payments, the jobholder will make sure all customer withdrawals are processed correctly and timely whilst proactively anticipating issues to minimize fraud risk and upholding outstanding levels of customer service.
Responsibilities:
Provide an enhanced customer experience service by swiftly and safely processing customer’s withdrawals.
Working closely with the support team to solve customer queries regarding payments
Dealing with CDD and EDD
Processing payments, particularly Deposits and Withdrawals. Monitoring incoming and outgoing transactions from all types of payment sources, including e-wallets, credit cards, bank transfers and other payment solutions
Help improving the fraud reporting, operational processes and procedures
Analysing data and player behaviour regarding fraud, risk and anti-money laundering
Ensuring that fraudulent transactions are spotted effectively and handled swiftly in order to...
An award-winning company that offers online casino, sports betting and live casino games in 12 countries is looking for a Site Manager (Spanish Speaking) to join their team! What you will be doing...
Manage a team of Publishing Executives who will be responsible for the delivery of relevant and timely markets, Content and Promotions across all sportsbook domains as part of our “Always On” strategy.
Lead, manage and inspire the team of publishers to ensure that the team has the relevant skills set and that our staff see their future at William Hill with clear succession plans in place.
Responsible for the end-user experience via our internal CMS, in order to drive customer retention and revenue on the sportsbook.
Ensure all content is in line with the overall business strategy and consistent with other channels and that is localized/translated.
Build and maintain relationships with key stakeholders including our Marketing, Design, Gaming, Product, Compliance,...
Mar 19, 2020
Full time
An award-winning company that offers online casino, sports betting and live casino games in 12 countries is looking for a Site Manager (Spanish Speaking) to join their team! What you will be doing...
Manage a team of Publishing Executives who will be responsible for the delivery of relevant and timely markets, Content and Promotions across all sportsbook domains as part of our “Always On” strategy.
Lead, manage and inspire the team of publishers to ensure that the team has the relevant skills set and that our staff see their future at William Hill with clear succession plans in place.
Responsible for the end-user experience via our internal CMS, in order to drive customer retention and revenue on the sportsbook.
Ensure all content is in line with the overall business strategy and consistent with other channels and that is localized/translated.
Build and maintain relationships with key stakeholders including our Marketing, Design, Gaming, Product, Compliance,...
A leading Gaming company which deal in slots and casino’s is looking for a LATAM Country Manager to join their team in Malta. Your goal will be to identify and develop marketing strategies for the LATAM market and collaborate with the marketing team to create dazzling campaigns. The ideal candidate will have at least 2 years’ experience in affiliate management within the LATAM region and be fluent in Spanish and English. If you feel you have the necessary skills and experience and want to join a fantastic company, then we look forward to receiving your CV for this Malta based LATAM Affiliate Manager role.
MAIN DUTIES AND RESPONSIBILITIES
Customer acquisition, conversion and retention, with focus on revenue generation
Budgets, business plans, marketing plan and economic follow-up for the targeted markets, together with any other reporting
Manage, plan and execute all marketing and sales activities for the local markets to maximize ROI on marketing and media budgets....
Jun 25, 2020
Full time
A leading Gaming company which deal in slots and casino’s is looking for a LATAM Country Manager to join their team in Malta. Your goal will be to identify and develop marketing strategies for the LATAM market and collaborate with the marketing team to create dazzling campaigns. The ideal candidate will have at least 2 years’ experience in affiliate management within the LATAM region and be fluent in Spanish and English. If you feel you have the necessary skills and experience and want to join a fantastic company, then we look forward to receiving your CV for this Malta based LATAM Affiliate Manager role.
MAIN DUTIES AND RESPONSIBILITIES
Customer acquisition, conversion and retention, with focus on revenue generation
Budgets, business plans, marketing plan and economic follow-up for the targeted markets, together with any other reporting
Manage, plan and execute all marketing and sales activities for the local markets to maximize ROI on marketing and media budgets....
Responsibilities:
Handling chats in a timely and customer-centric fashion
Replying to emails in a professional manner
Showing empathy and appreciation to our customers
Dealing with complaints and dissatisfied customers
Working independently and proactively to improve customer satisfaction
Requirements:
Fluent in Finnish both written and spoken alongside good English skills
Customer-related skills/experience
Soft skills to be able to deal with challenges professionally
A positive attitude
Willing to work shifts
Jun 17, 2020
Full time
Responsibilities:
Handling chats in a timely and customer-centric fashion
Replying to emails in a professional manner
Showing empathy and appreciation to our customers
Dealing with complaints and dissatisfied customers
Working independently and proactively to improve customer satisfaction
Requirements:
Fluent in Finnish both written and spoken alongside good English skills
Customer-related skills/experience
Soft skills to be able to deal with challenges professionally
A positive attitude
Willing to work shifts
Osiris Trading
Melrose Arch, Melrose Boulevard, Melrose North, Johannesburg, South Africa
We’re a global, multi-cultural company that’s all about entertainment. As such, we’ve evolved into a focused, dynamic community that thrives on all things sporty, providing services to an internationally renowned sports betting brand that has a huge presence in the Premier League and other top tier leagues around the world. Our expertise lies in marketing, customer service and technology. We deliver products digitally (online and mobile) and we market through-the-line (TV, print, outdoors, digital etc). We are looking for sports enthusiasts who are also especially fanatical about soccer – if that’s you, we’d love to meet. Key Responsibilities:
Responding to all incoming player queries, via all contact mediums including but not limited to: calls, live chat, e-mail, Social Media, WhatsApp
Strive for ‘first-contact-resolution’ on all customer queries
Providing world-class service to all of our players
Follow...
May 07, 2020
Permanent
We’re a global, multi-cultural company that’s all about entertainment. As such, we’ve evolved into a focused, dynamic community that thrives on all things sporty, providing services to an internationally renowned sports betting brand that has a huge presence in the Premier League and other top tier leagues around the world. Our expertise lies in marketing, customer service and technology. We deliver products digitally (online and mobile) and we market through-the-line (TV, print, outdoors, digital etc). We are looking for sports enthusiasts who are also especially fanatical about soccer – if that’s you, we’d love to meet. Key Responsibilities:
Responding to all incoming player queries, via all contact mediums including but not limited to: calls, live chat, e-mail, Social Media, WhatsApp
Strive for ‘first-contact-resolution’ on all customer queries
Providing world-class service to all of our players
Follow...
Role: Social Media Executive
Reports To: Senior Manager Creative Services
Department: Marketing
Location: Isle of Man
Company
Our client is a top brand Isle of Man eGaming licence holder with a rich history and excellent infrastructure. The company provides online sports betting, live casino, RNG casino and lottery across Asia. Our products are accessible on mobile devices, tablet and desktop and are in local languages
Purpose of the role:
As a Social Media executive, you’re taking our brand out to new audiences. Providing engaging content to our followers will allow you to strengthen our brand and generate new customers. You’re a digital native that spends a lot of time on social media platforms and are staying on top of the most recent trends in that space.
Key Responsibilities / Duties:
Keep our brands various social...
Apr 28, 2020
Permanent
Role: Social Media Executive
Reports To: Senior Manager Creative Services
Department: Marketing
Location: Isle of Man
Company
Our client is a top brand Isle of Man eGaming licence holder with a rich history and excellent infrastructure. The company provides online sports betting, live casino, RNG casino and lottery across Asia. Our products are accessible on mobile devices, tablet and desktop and are in local languages
Purpose of the role:
As a Social Media executive, you’re taking our brand out to new audiences. Providing engaging content to our followers will allow you to strengthen our brand and generate new customers. You’re a digital native that spends a lot of time on social media platforms and are staying on top of the most recent trends in that space.
Key Responsibilities / Duties:
Keep our brands various social...
Brand Manager required for a large Gaming company based on the Isle of Man (Mandarin and English fluency)
Purpose of Job:
The Brand Manager will formulate and execute a strategic business plan with the aim of launching propelling your brand to the very forefront of the Asian gaming market. You will lead the launch of a new Brand including Marketing, KPIs and Financial management. You will be responsible for ensuring the effective management of the team’s day-to-day operations and will work closely with internal operational/delivery focused teams, partners and external suppliers, in order to achieve company objectives.
Duties and Responsibilities:
Oversee all operations and marketing activities of your brand to ensure they produce the desired results and are consistent with the overall strategy and mission
Launch a new brand to fit with the overall B2B strategy whilst liaising with the Operator to ensure all items of the...
Apr 28, 2020
Brand Manager required for a large Gaming company based on the Isle of Man (Mandarin and English fluency)
Purpose of Job:
The Brand Manager will formulate and execute a strategic business plan with the aim of launching propelling your brand to the very forefront of the Asian gaming market. You will lead the launch of a new Brand including Marketing, KPIs and Financial management. You will be responsible for ensuring the effective management of the team’s day-to-day operations and will work closely with internal operational/delivery focused teams, partners and external suppliers, in order to achieve company objectives.
Duties and Responsibilities:
Oversee all operations and marketing activities of your brand to ensure they produce the desired results and are consistent with the overall strategy and mission
Launch a new brand to fit with the overall B2B strategy whilst liaising with the Operator to ensure all items of the...
We have a great job opportunity for a Mandarin speaking Sports Editor to join a gaming business in Manila, Philippines. If you are young, dynamic, and are familiar with major sports events, this job could be what you have been looking for!
Requirements for this Mandarin speaking Sports Editor job in Manila, Philippines will include:
Must be young with a college degree
Familiar with major sports events and have personal unique views on mainstream major leagues
Familiar with the handicap, water level and various play methods of sports games, with 1-3 years or above related trading experience. (Acceptable in the Philippines)
Strong logical thinking, sensitive to numbers, keen observation of the market and ability to deal with emergencies
Familiar with the process of risk control and have a certain degree of sensitivity to risk control events
Strong learning ability, able to obey the arrangement from company and superior
If you meet the above requirements...
Apr 14, 2020
Full time
We have a great job opportunity for a Mandarin speaking Sports Editor to join a gaming business in Manila, Philippines. If you are young, dynamic, and are familiar with major sports events, this job could be what you have been looking for!
Requirements for this Mandarin speaking Sports Editor job in Manila, Philippines will include:
Must be young with a college degree
Familiar with major sports events and have personal unique views on mainstream major leagues
Familiar with the handicap, water level and various play methods of sports games, with 1-3 years or above related trading experience. (Acceptable in the Philippines)
Strong logical thinking, sensitive to numbers, keen observation of the market and ability to deal with emergencies
Familiar with the process of risk control and have a certain degree of sensitivity to risk control events
Strong learning ability, able to obey the arrangement from company and superior
If you meet the above requirements...
Placement: Gzira, Malta
How’s an Affiliate Account Manager’s workday?
Are you career-driven, ambitious and have a passion for online marketing? If the answer is yes, then we have a great opportunity as an Affiliate Account Manager.
You will be managing affiliate partnerships by building and maintaining a high level of collaboration. You will be responsible for the monitoring of performance and traffic volumes brought by affiliates while coaching/helping non-performing affiliates accordingly to increase traffic and revenues. With an analytical mindset, applicants must be social, flexible and able to work in a fast-paced environment. The role will span across all products, including Sportsbook, Casino and Poker where relevant.
Responsibilities:
Monitor and analyze affiliate performance to measure affiliate effectiveness.
Identify and cultivate top performers and develop incentive programs to reward critical partners.
Create monthly promotions and...
Apr 13, 2020
Full time
Placement: Gzira, Malta
How’s an Affiliate Account Manager’s workday?
Are you career-driven, ambitious and have a passion for online marketing? If the answer is yes, then we have a great opportunity as an Affiliate Account Manager.
You will be managing affiliate partnerships by building and maintaining a high level of collaboration. You will be responsible for the monitoring of performance and traffic volumes brought by affiliates while coaching/helping non-performing affiliates accordingly to increase traffic and revenues. With an analytical mindset, applicants must be social, flexible and able to work in a fast-paced environment. The role will span across all products, including Sportsbook, Casino and Poker where relevant.
Responsibilities:
Monitor and analyze affiliate performance to measure affiliate effectiveness.
Identify and cultivate top performers and develop incentive programs to reward critical partners.
Create monthly promotions and...
Placement: St. Julian’s , Malta.
*Work permit, VISA, and residency permit will be provided as well as flight tickets and hotel stay*
How is a Customer Ambassador’s workday?
You will work in the customer support team at a sports and casino site where you handle incoming phone calls, email contacts, and on-site live chat, always answering customers' queries timely and effective. Your personality and attitude are of utmost importance and it is appreciated with a personal and “real touch” in your encounter with customers. The site is supposed to feel like a second living room and a place you want to go back to. The company encourages knowledge development and product insight whereon every employee gets involved in the operational part of the business. Everyone feels responsible and help each other achieve the overall goals. Please note that the job involves shift work (Day/Evening/Night shifts). We offer free taxi service when you end your evening shift.
You...
Apr 13, 2020
Full time
Placement: St. Julian’s , Malta.
*Work permit, VISA, and residency permit will be provided as well as flight tickets and hotel stay*
How is a Customer Ambassador’s workday?
You will work in the customer support team at a sports and casino site where you handle incoming phone calls, email contacts, and on-site live chat, always answering customers' queries timely and effective. Your personality and attitude are of utmost importance and it is appreciated with a personal and “real touch” in your encounter with customers. The site is supposed to feel like a second living room and a place you want to go back to. The company encourages knowledge development and product insight whereon every employee gets involved in the operational part of the business. Everyone feels responsible and help each other achieve the overall goals. Please note that the job involves shift work (Day/Evening/Night shifts). We offer free taxi service when you end your evening shift.
You...
Vill du jobba och leva i medelhavets pärla - Malta? Har du en brinnande passion för att skriva texter och älskar sport i all dess form? Scandistaff söker nu ännu en svensktalande kandidat för tjänst som översättare och kreatör (content writer) till ett stort företag inom betting, kasino och poker på Malta. Genom oss får du möjlighet att uttrycka din kreativitet och jobba i en värld som andas sport tillsammans med kollegor från hela Europa.
Hur ser din arbetsdag ut?
Varje dag är unik, vad som händer i sportvärlden avgör din vardag, vem vinner i kvällens matcher i elitserien? Hur går skvallret om Malmös framfart i CL? Vad är dina tankar om superbowl-skrällen? Som du säkert förstår är din vardag föränderlig och du ges stort utrymme att skriva och översätta engelska texter till svenska på ett personligt sätt. För rätt person finns goda möjligheter att avancera till copywriter. Mer konkret består ditt arbete av att översätta reklammaterial och korrekturläsa andra...
Apr 13, 2020
Full time
Vill du jobba och leva i medelhavets pärla - Malta? Har du en brinnande passion för att skriva texter och älskar sport i all dess form? Scandistaff söker nu ännu en svensktalande kandidat för tjänst som översättare och kreatör (content writer) till ett stort företag inom betting, kasino och poker på Malta. Genom oss får du möjlighet att uttrycka din kreativitet och jobba i en värld som andas sport tillsammans med kollegor från hela Europa.
Hur ser din arbetsdag ut?
Varje dag är unik, vad som händer i sportvärlden avgör din vardag, vem vinner i kvällens matcher i elitserien? Hur går skvallret om Malmös framfart i CL? Vad är dina tankar om superbowl-skrällen? Som du säkert förstår är din vardag föränderlig och du ges stort utrymme att skriva och översätta engelska texter till svenska på ett personligt sätt. För rätt person finns goda möjligheter att avancera till copywriter. Mer konkret består ditt arbete av att översätta reklammaterial och korrekturläsa andra...
You are an analytical individual with a creative twist! You can look at a set of keywords, figure out what someone searching for those phrases wants to know, and write it clearly and succinctly in natural-sounding way. You have the ability to create new and optimize existing content and uncover new opportunities for our clients and partners! You possess strong creative skills and the ability to multitask in a fast-paced environment and assist in concept strategies for different advertising channels.
Responsibilities
SEO analysis using all data resources and tools available
Conduct keyword research including industry trends and competitive analysis to drive the most valuable traffic
Develop and implement architectural, technical, and content recommendations
Responsible for execution, coordinating, implementing and optimizing SEO activities as well as provide input on on-page & off-page content formatting
Collect the data and make a report on traffic,...
Apr 09, 2020
Full time
You are an analytical individual with a creative twist! You can look at a set of keywords, figure out what someone searching for those phrases wants to know, and write it clearly and succinctly in natural-sounding way. You have the ability to create new and optimize existing content and uncover new opportunities for our clients and partners! You possess strong creative skills and the ability to multitask in a fast-paced environment and assist in concept strategies for different advertising channels.
Responsibilities
SEO analysis using all data resources and tools available
Conduct keyword research including industry trends and competitive analysis to drive the most valuable traffic
Develop and implement architectural, technical, and content recommendations
Responsible for execution, coordinating, implementing and optimizing SEO activities as well as provide input on on-page & off-page content formatting
Collect the data and make a report on traffic,...
Would you like to work for a company that offers a complete Gaming Entertainment suite including exciting odds on International as well as local sports events, casino and poker. This team have a great job opportunity for a Poker Manager to join their team in Valletta, Malta. This calls for a person who thrives in an exciting and dynamic environment and is not afraid of hard work while at the same time has the ability to execute decisions with the bigger picture in mind
Your key job responsibilities as the Poker Manager in Valletta, Malta will include:
Lead the Poker Team and manage the day-to-day running of the department
Develop and implement execute quarterly business plans based on companies strategy
Monitor the Poker market, to ensure monthly benchmarks are made to ensure a competitive Poker product
Ensure Poker Lobby and Client is used to maximize sales
Grow Poker in close co-operation with Marketing, Affiliate and CRM Managers
Improve...
Mar 27, 2020
Full time
Would you like to work for a company that offers a complete Gaming Entertainment suite including exciting odds on International as well as local sports events, casino and poker. This team have a great job opportunity for a Poker Manager to join their team in Valletta, Malta. This calls for a person who thrives in an exciting and dynamic environment and is not afraid of hard work while at the same time has the ability to execute decisions with the bigger picture in mind
Your key job responsibilities as the Poker Manager in Valletta, Malta will include:
Lead the Poker Team and manage the day-to-day running of the department
Develop and implement execute quarterly business plans based on companies strategy
Monitor the Poker market, to ensure monthly benchmarks are made to ensure a competitive Poker product
Ensure Poker Lobby and Client is used to maximize sales
Grow Poker in close co-operation with Marketing, Affiliate and CRM Managers
Improve...
One of the largest, online gaming companies in the world today have a great job opportunity for an Online Gaming Affiliate Manager to join their team in Barcelona, Spain. This company’s website spans over 30 different markets, with a wide range of sports offerings, combined with a range of additional products including poker, casino and games. If you are a self-motivated individual with a passion for online affiliate marketing who wants to further their career in the gaming industry, this job could be perfect for you!
Your key job responsibilities as the Online Gaming Affiliate Manager in Barcelona, Spain will include:
Recruitment of new affiliates in a number of territories
Management of existing affiliates; maximising exposure opportunities across a number of territories
Creation and management of promotional affiliate activity
Management of creative assets and related libraries across all products and multiple territories
Works closely with...
Mar 27, 2020
Full time
One of the largest, online gaming companies in the world today have a great job opportunity for an Online Gaming Affiliate Manager to join their team in Barcelona, Spain. This company’s website spans over 30 different markets, with a wide range of sports offerings, combined with a range of additional products including poker, casino and games. If you are a self-motivated individual with a passion for online affiliate marketing who wants to further their career in the gaming industry, this job could be perfect for you!
Your key job responsibilities as the Online Gaming Affiliate Manager in Barcelona, Spain will include:
Recruitment of new affiliates in a number of territories
Management of existing affiliates; maximising exposure opportunities across a number of territories
Creation and management of promotional affiliate activity
Management of creative assets and related libraries across all products and multiple territories
Works closely with...
The world of Esports, to most, is a relatively new concept. However, for those non-spectators, it is a multi-faceted gaming experience streamed live for the masses around the world. Now combined with Blockchain technology, the landscape has drastically changed and you no longer have to be in the hot-seat to become an active participant.
The Company….
Founded in 2012, this company has always sought to change the way fans interact with their favourite sports and esports teams by providing an increased level of engagement. Using blockchain technology, they have transformed fans from passive spectators into active participants who democratically control the competitive arena they love to follow. Through their own utility token, fans will be able to enjoy a ‘fantasy esports’ experience with a single, fantastic caveat – that every voting decision will directly affect real-world esports teams and competitions. Their diverse team have been the driving force behind their success...
Mar 18, 2020
Full time
The world of Esports, to most, is a relatively new concept. However, for those non-spectators, it is a multi-faceted gaming experience streamed live for the masses around the world. Now combined with Blockchain technology, the landscape has drastically changed and you no longer have to be in the hot-seat to become an active participant.
The Company….
Founded in 2012, this company has always sought to change the way fans interact with their favourite sports and esports teams by providing an increased level of engagement. Using blockchain technology, they have transformed fans from passive spectators into active participants who democratically control the competitive arena they love to follow. Through their own utility token, fans will be able to enjoy a ‘fantasy esports’ experience with a single, fantastic caveat – that every voting decision will directly affect real-world esports teams and competitions. Their diverse team have been the driving force behind their success...
The world of Esports, to most, is a relatively new concept. However, for those non-spectators, it is a multi-faceted gaming experience streamed live for the masses around the world. Now combined with Blockchain technology, the landscape has drastically changed and you no longer have to be in the hot-seat to become an active participant.
The Company….
Founded in 2012, this company has always sought to change the way fans interact with their favourite sports and esports teams by providing an increased level of engagement. Using blockchain technology, they have transformed fans from passive spectators into active participants who democratically control the competitive arena they love to follow. Through their own utility token, fans will be able to enjoy a ‘fantasy esports’ experience with a single, fantastic caveat – that every voting decision will directly affect real-world esports teams and competitions. Their diverse team have been the driving force behind their success...
Mar 18, 2020
Full time
The world of Esports, to most, is a relatively new concept. However, for those non-spectators, it is a multi-faceted gaming experience streamed live for the masses around the world. Now combined with Blockchain technology, the landscape has drastically changed and you no longer have to be in the hot-seat to become an active participant.
The Company….
Founded in 2012, this company has always sought to change the way fans interact with their favourite sports and esports teams by providing an increased level of engagement. Using blockchain technology, they have transformed fans from passive spectators into active participants who democratically control the competitive arena they love to follow. Through their own utility token, fans will be able to enjoy a ‘fantasy esports’ experience with a single, fantastic caveat – that every voting decision will directly affect real-world esports teams and competitions. Their diverse team have been the driving force behind their success...
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