Are you customer-oriented German speaker looking for an opportunity in The Netherlands? Then you are the Brand Ambassador we are looking for!
Our client is one of the leading multilingual tech and customer support service provider to the consumer electronics industry. Headquartered in The Netherlands, they are seeking German speaking support to join their offices in Enschede.
Why move to Enschede in The Netherlands?
Enschede is a pleasant city to live in, with only 157,631 inhabitants. The city boasts a vibrant nightlife, some surprising architecture and a beautiful city centre with lively café terraces. The rental prices are 40-60% lower than in Amsterdam, and with its close proximity to Germany is a very attractive destinations for many Germans. You could even choose to live in Germany and commute!
What will you be doing?
As a Brand Ambassador you will answer questions about products and services related to tablets, monitors, technical toys, lighting...
Sep 17, 2020
Full time
Are you customer-oriented German speaker looking for an opportunity in The Netherlands? Then you are the Brand Ambassador we are looking for!
Our client is one of the leading multilingual tech and customer support service provider to the consumer electronics industry. Headquartered in The Netherlands, they are seeking German speaking support to join their offices in Enschede.
Why move to Enschede in The Netherlands?
Enschede is a pleasant city to live in, with only 157,631 inhabitants. The city boasts a vibrant nightlife, some surprising architecture and a beautiful city centre with lively café terraces. The rental prices are 40-60% lower than in Amsterdam, and with its close proximity to Germany is a very attractive destinations for many Germans. You could even choose to live in Germany and commute!
What will you be doing?
As a Brand Ambassador you will answer questions about products and services related to tablets, monitors, technical toys, lighting...
Famed for the seven breathtaking hillsides that overlook the Rio Tejo cradle, Lisbon is a picture perfect city that combines cobbled streets, ancient ruins, and white-domed cathedrals. It took centuries to craft this inspiring and eclectic mix that now intermingles with modern food and drink cultures that rival the best in Europe. We have an exciting opportunity in this exciting location - Our client is currently looking for a Hebrew speaking Customer Service Agent to be based in Lisbon, Portugal.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Hebrew at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be...
May 08, 2020
Full time
Famed for the seven breathtaking hillsides that overlook the Rio Tejo cradle, Lisbon is a picture perfect city that combines cobbled streets, ancient ruins, and white-domed cathedrals. It took centuries to craft this inspiring and eclectic mix that now intermingles with modern food and drink cultures that rival the best in Europe. We have an exciting opportunity in this exciting location - Our client is currently looking for a Hebrew speaking Customer Service Agent to be based in Lisbon, Portugal.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Hebrew at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be...
PORTUGUESE SPEAKING CRM EXECUTIVE - PORTO Our client is looking for a Portuguese speaking CRM Executive to join their dynamic team. You will be responsible for the CRM, Email Marketing and reports from their platform. Responsibilities: As a key member of the Marketing & CRM team, you will be accountable for delivering industry leading communications across multiple channels. This role is an operational role, combining CRM communications, copywriting, campaign management, working in unison across different members of the team. Be responsive to business performance and Retention campaigns are rolled out to right customers at the right time. Define the right targeting, channel, timing for the communications; Contribute in creating and sharing CRM reporting; Cooperate with the Marketing and CRM team to optimize acquisition mix; Deliver and optimize plans for key marketing campaigns and testing plans, contributing with Social Media activities; Identify opportunities for the...
May 07, 2020
Full time
PORTUGUESE SPEAKING CRM EXECUTIVE - PORTO Our client is looking for a Portuguese speaking CRM Executive to join their dynamic team. You will be responsible for the CRM, Email Marketing and reports from their platform. Responsibilities: As a key member of the Marketing & CRM team, you will be accountable for delivering industry leading communications across multiple channels. This role is an operational role, combining CRM communications, copywriting, campaign management, working in unison across different members of the team. Be responsive to business performance and Retention campaigns are rolled out to right customers at the right time. Define the right targeting, channel, timing for the communications; Contribute in creating and sharing CRM reporting; Cooperate with the Marketing and CRM team to optimize acquisition mix; Deliver and optimize plans for key marketing campaigns and testing plans, contributing with Social Media activities; Identify opportunities for the...
Are you fascinated by customer behaviour? We’re looking for a naturally curious insights analyst to join our team and dive into our data. You’ll need to be good at interpreting data, then summarising and translating insight into actionable points, and someone who has a real eye for detail and an ability to take a complex issue and explain it clearly. If you’re the kind of person who enjoys submerging yourself in data looking for answers about customer behaviour; we’re looking for you.
We’re looking for someone with some experience of delivering and presenting actionable insights, who is good at building relationships with key stakeholders as well as third parties.
Skills and experience
We’re looking for someone with experience of using SAS, R or similar programmes to predict customer behaviour.
You’ll need to be proficient at SQL, PowerPoint and Excel.
And have experience of using IMS\Optimove\Silverpop\Mobivate.
As well as some experience of...
Mar 29, 2020
Permanent
Are you fascinated by customer behaviour? We’re looking for a naturally curious insights analyst to join our team and dive into our data. You’ll need to be good at interpreting data, then summarising and translating insight into actionable points, and someone who has a real eye for detail and an ability to take a complex issue and explain it clearly. If you’re the kind of person who enjoys submerging yourself in data looking for answers about customer behaviour; we’re looking for you.
We’re looking for someone with some experience of delivering and presenting actionable insights, who is good at building relationships with key stakeholders as well as third parties.
Skills and experience
We’re looking for someone with experience of using SAS, R or similar programmes to predict customer behaviour.
You’ll need to be proficient at SQL, PowerPoint and Excel.
And have experience of using IMS\Optimove\Silverpop\Mobivate.
As well as some experience of...
An award-winning company that offers online casino, sports betting and live casino games in 12 countries is looking for a Marketing Manager to join their team! Reporting directly to the Country Manager, the Marketing Manager for Austria is responsible for driving the optimizing of the Country's operational performance. Responsibilities:
Working closely with the CRM teams, the Digital Marketing Specialist, E-Commerce, Studio, Sportsbook, Product, VIP and Customer Support departments to monitor and drive continuous optimization and report improvement opportunities to the Country Manager
Overseeing content production, approval, and execution for the market
Continuous testing of the platforms (mobile, web and app) with the target to find and resolve bugs, test payments, improve speed, improve content and conversion
Preparing and leading meetings for planning & coordination
Executing marketing campaigns 360 degree...
Mar 25, 2020
Full time
An award-winning company that offers online casino, sports betting and live casino games in 12 countries is looking for a Marketing Manager to join their team! Reporting directly to the Country Manager, the Marketing Manager for Austria is responsible for driving the optimizing of the Country's operational performance. Responsibilities:
Working closely with the CRM teams, the Digital Marketing Specialist, E-Commerce, Studio, Sportsbook, Product, VIP and Customer Support departments to monitor and drive continuous optimization and report improvement opportunities to the Country Manager
Overseeing content production, approval, and execution for the market
Continuous testing of the platforms (mobile, web and app) with the target to find and resolve bugs, test payments, improve speed, improve content and conversion
Preparing and leading meetings for planning & coordination
Executing marketing campaigns 360 degree...
You speak Dutch, love Social Media, and want to work in Berlin?
Great! We are looking for team members to support small and medium businesses with improved advertisement to ensure a win-win situation for your clients and their customers, for the largest social media platform in the world.
Your Job
You will be single point of contact for advertisers and agencies (SMB) for different types of inquiries in DUTCH
You are putting together solutions to support and expand your customers self-serve advertising customer base
You are able to manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products
Your Skills
Working Experience in Digital Marketing is nice to have
Fluency in DUTCH and minimum B2 in English
Professional customer service skills...
Oct 14, 2020
Full time
You speak Dutch, love Social Media, and want to work in Berlin?
Great! We are looking for team members to support small and medium businesses with improved advertisement to ensure a win-win situation for your clients and their customers, for the largest social media platform in the world.
Your Job
You will be single point of contact for advertisers and agencies (SMB) for different types of inquiries in DUTCH
You are putting together solutions to support and expand your customers self-serve advertising customer base
You are able to manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products
Your Skills
Working Experience in Digital Marketing is nice to have
Fluency in DUTCH and minimum B2 in English
Professional customer service skills...
Are you passionate about sports and betting? We have an exciting career opportunity for you to join an amazing team in London, UK ! Our client is looking for a Senior Sports CRM Executive with extensive knowledge in sports and betting. You will be responsible for executing the CRM Strategy to increase customer lifetime value across the Sports product. This role revolves around the use technology and data to improve the effectiveness of CRM campaigns. Does this job seem like the perfect challenge for you? Keep reading!
Your key job responsibilities as the Senior Sports CRM Executive in London, UK will include:
Meeting customer requirements across the Sports CRM product
Measuring, reporting and optimizing all CRM activities within the Sports product
Create and manage both the event/sport focused and lifecycle CRM calendars
Ensure all promotions and communications are aligned to business value
Implement personalization strategies based on...
Oct 09, 2020
Full time
Are you passionate about sports and betting? We have an exciting career opportunity for you to join an amazing team in London, UK ! Our client is looking for a Senior Sports CRM Executive with extensive knowledge in sports and betting. You will be responsible for executing the CRM Strategy to increase customer lifetime value across the Sports product. This role revolves around the use technology and data to improve the effectiveness of CRM campaigns. Does this job seem like the perfect challenge for you? Keep reading!
Your key job responsibilities as the Senior Sports CRM Executive in London, UK will include:
Meeting customer requirements across the Sports CRM product
Measuring, reporting and optimizing all CRM activities within the Sports product
Create and manage both the event/sport focused and lifecycle CRM calendars
Ensure all promotions and communications are aligned to business value
Implement personalization strategies based on...
As a CRM Manager you will be responsible for our clients growth in their German speaking markets with the focus on conversion, retention and reactivation of existing customers. You will also design and implement churn prevention programs, work closely with internal and external stakeholders to further increase Sportsbook profitability, engage and monetise players. Responsibilities:
Build campaigns & user journeys using Salesforce Marketing Cloud (Exact Target) / Emarsys
Promotion planning and execution including pre- and post-analysis
Creating new automations and newsletter templates (including editing of images & content)
Alignment with internal analysts to generate insights using market and customer data
Requirements:
German native speaker with English to a business standard
Passion for sports and sports betting, especially football
Good analytical and Project Management skills
Good html and Excel knowledge are an advantage...
Oct 08, 2020
Full time
As a CRM Manager you will be responsible for our clients growth in their German speaking markets with the focus on conversion, retention and reactivation of existing customers. You will also design and implement churn prevention programs, work closely with internal and external stakeholders to further increase Sportsbook profitability, engage and monetise players. Responsibilities:
Build campaigns & user journeys using Salesforce Marketing Cloud (Exact Target) / Emarsys
Promotion planning and execution including pre- and post-analysis
Creating new automations and newsletter templates (including editing of images & content)
Alignment with internal analysts to generate insights using market and customer data
Requirements:
German native speaker with English to a business standard
Passion for sports and sports betting, especially football
Good analytical and Project Management skills
Good html and Excel knowledge are an advantage...
Are you a seasoned Marketing professional? Does the idea of using your experience, knowledge and judgement to ensure an outstanding customer experience excite you? The Gaming CRM Account Manager will increase customer retention and engagement by maximising the customer experience via one-to-one customer interactions. The role holder will be attentive to all our customers’ needs and respond swiftly and appropriately to any situation that arises. Responsibilities:
You use customer insights and strong business knowledge, to ensure that our customers play in a safe environment and within their limits. You will use all available means possible - calls, emails, SMSs, chats, and the organization of exclusive events to retain and even reactivate players’ accounts. You ensure adherence to compliance by making sure all Enhanced Due Diligence and KYC of Key Accounts has been completed. You’re responsible for building and maintaining customer profiles - by knowing and understanding the...
Oct 07, 2020
Full time
Are you a seasoned Marketing professional? Does the idea of using your experience, knowledge and judgement to ensure an outstanding customer experience excite you? The Gaming CRM Account Manager will increase customer retention and engagement by maximising the customer experience via one-to-one customer interactions. The role holder will be attentive to all our customers’ needs and respond swiftly and appropriately to any situation that arises. Responsibilities:
You use customer insights and strong business knowledge, to ensure that our customers play in a safe environment and within their limits. You will use all available means possible - calls, emails, SMSs, chats, and the organization of exclusive events to retain and even reactivate players’ accounts. You ensure adherence to compliance by making sure all Enhanced Due Diligence and KYC of Key Accounts has been completed. You’re responsible for building and maintaining customer profiles - by knowing and understanding the...
Are you creative, yet people oriented? Does the idea of designing and executing campaigns for conversion, retention, churn prevention and reactivation of our clients Gaming customers appeal to you? The Gaming CRM Campaign Manager will work closely with internal and external stakeholders to ensure engagement of customers with refreshing, perfectly executed campaigns and relevant communication cycles. Responsibilities:
You will create campaigns and user journeys using cutting edge CRM and CMS tools. You will use your creative nature to write marketing copy and oversee campaign asset design. You manage and improve automated customer life cycle communications and ensure relevant Gaming communications across all channels with aligned website content You will stay informed and current by researching market trends, competitor campaigns, promotions and communication and share that knowledge with your team. Requirements:
A fluent German Language Skills both written and spoken are a...
Oct 07, 2020
Full time
Are you creative, yet people oriented? Does the idea of designing and executing campaigns for conversion, retention, churn prevention and reactivation of our clients Gaming customers appeal to you? The Gaming CRM Campaign Manager will work closely with internal and external stakeholders to ensure engagement of customers with refreshing, perfectly executed campaigns and relevant communication cycles. Responsibilities:
You will create campaigns and user journeys using cutting edge CRM and CMS tools. You will use your creative nature to write marketing copy and oversee campaign asset design. You manage and improve automated customer life cycle communications and ensure relevant Gaming communications across all channels with aligned website content You will stay informed and current by researching market trends, competitor campaigns, promotions and communication and share that knowledge with your team. Requirements:
A fluent German Language Skills both written and spoken are a...
As a CRM Manager you will be responsible for our clients growth in their German speaking markets with the focus on conversion, retention and reactivation of existing customers. You will also design and implement churn prevention programs, work closely with internal and external stakeholders to further increase Sportsbook profitability, engage and monetise players. Responsibilities:
Build campaigns & user journeys using Salesforce Marketing Cloud (Exact Target) / Emarsys Promotion planning and execution including pre- and post-analysis Creating new automations and newsletter templates (including editing of images & content) Alignment with internal analysts to generate insights using market and customer data Requirements:
German native speaker with English to a business standard Passion for sports and sports betting, especially football Good analytical and Project Management skills Good html and Excel knowledge are an advantage Advantage: Experience with CRM tool...
Oct 07, 2020
Full time
As a CRM Manager you will be responsible for our clients growth in their German speaking markets with the focus on conversion, retention and reactivation of existing customers. You will also design and implement churn prevention programs, work closely with internal and external stakeholders to further increase Sportsbook profitability, engage and monetise players. Responsibilities:
Build campaigns & user journeys using Salesforce Marketing Cloud (Exact Target) / Emarsys Promotion planning and execution including pre- and post-analysis Creating new automations and newsletter templates (including editing of images & content) Alignment with internal analysts to generate insights using market and customer data Requirements:
German native speaker with English to a business standard Passion for sports and sports betting, especially football Good analytical and Project Management skills Good html and Excel knowledge are an advantage Advantage: Experience with CRM tool...
Our client is looking for an experienced CRM Manager with Spanish language to join the established team in Malta. The desired candidate will come with iGaming background and desire to develop their career further in Malta. Responsibilities:
Deliver the overall CRM strategy including but not limited to: Delivery of tactical CRM support programmes to support the annual product and promotional calendar across all channels Delivery of the CRM support plan to support the rewards and loyalty strategy, and omni-channel proposition Data lead management of the Customer lifecycle. Working alongside team members to automate key journeys across the customer lifecycle ensuring that the relevant metrics are in place to analyse performance against key KPI metrics Work closely with the analytics team to ensure that all campaigns are effectively measured and evaluated to ensure a constant ‘test, learn & refine’ culture is applied to CRM activity Measure and report on all key KPI’s both...
Oct 07, 2020
Full time
Our client is looking for an experienced CRM Manager with Spanish language to join the established team in Malta. The desired candidate will come with iGaming background and desire to develop their career further in Malta. Responsibilities:
Deliver the overall CRM strategy including but not limited to: Delivery of tactical CRM support programmes to support the annual product and promotional calendar across all channels Delivery of the CRM support plan to support the rewards and loyalty strategy, and omni-channel proposition Data lead management of the Customer lifecycle. Working alongside team members to automate key journeys across the customer lifecycle ensuring that the relevant metrics are in place to analyse performance against key KPI metrics Work closely with the analytics team to ensure that all campaigns are effectively measured and evaluated to ensure a constant ‘test, learn & refine’ culture is applied to CRM activity Measure and report on all key KPI’s both...
One of the world leading iGaming companys in amazing Gibraltar is now looking for their next Flemish speaking Account Manager. Can you be the one? Then keep reading!
About The Role
The ARM Account Executive is responsible for managing customer accounts and queries within the Account Managed levels of the brands program. With a huge focus on relationship building, you will help to manage a group of high value customers and potential ones. Reporting to the VIP Team Manager you will be responsible for analysing your base and accountable for all major KPI’s. You will be expected to make regular and frequent contact with individual players using all available contact methods. You’ll be resilient and someone who thrives on selling, negotiating and working towards achieving set targets. You’ll be service driven and know what’s best for the customer while remaining commercially aware of the business needs and licencing regulatory requirements.
Key Responsibilities...
Oct 07, 2020
Full time
One of the world leading iGaming companys in amazing Gibraltar is now looking for their next Flemish speaking Account Manager. Can you be the one? Then keep reading!
About The Role
The ARM Account Executive is responsible for managing customer accounts and queries within the Account Managed levels of the brands program. With a huge focus on relationship building, you will help to manage a group of high value customers and potential ones. Reporting to the VIP Team Manager you will be responsible for analysing your base and accountable for all major KPI’s. You will be expected to make regular and frequent contact with individual players using all available contact methods. You’ll be resilient and someone who thrives on selling, negotiating and working towards achieving set targets. You’ll be service driven and know what’s best for the customer while remaining commercially aware of the business needs and licencing regulatory requirements.
Key Responsibilities...
Are you passionate about sports and betting? We have an exciting career opportunity for you to join an amazing team in London, UK ! Our client is looking for a Senior Sports CRM Executive with extensive knowledge in sports and betting. You will be responsible for executing the CRM Strategy to increase customer lifetime value across the Sports product. This role revolves around the use technology and data to improve the effectiveness of CRM campaigns. Does this job seem like the perfect challenge for you? Keep reading!
Your key job responsibilities as the Senior Sports CRM Executive in London, UK will include:
Meeting customer requirements across the Sports CRM product
Measuring, reporting and optimizing all CRM activities within the Sports product
Create and manage both the event/sport focused and lifecycle CRM calendars
Ensure all promotions and communications are aligned to business value
Implement personalization strategies based on...
Oct 05, 2020
Full time
Are you passionate about sports and betting? We have an exciting career opportunity for you to join an amazing team in London, UK ! Our client is looking for a Senior Sports CRM Executive with extensive knowledge in sports and betting. You will be responsible for executing the CRM Strategy to increase customer lifetime value across the Sports product. This role revolves around the use technology and data to improve the effectiveness of CRM campaigns. Does this job seem like the perfect challenge for you? Keep reading!
Your key job responsibilities as the Senior Sports CRM Executive in London, UK will include:
Meeting customer requirements across the Sports CRM product
Measuring, reporting and optimizing all CRM activities within the Sports product
Create and manage both the event/sport focused and lifecycle CRM calendars
Ensure all promotions and communications are aligned to business value
Implement personalization strategies based on...
Love to work in beautiful Fuengirola, Spain?
We have the great honor to present the opportunity for a job of one of our amazing clients in Spain. They are looking for Danish speaking candidate for a Customer Support and Content Editor position to their beautiful Office ( with beach view )in Fuengirola.
Our client is a E-commerce company who provides their customers with the best shopping opportunities online. Their focus is - HIGH-VALUE brands.
They are comprised of high-value membership driven brands supported by a community of more than 100.000 active members. Their members buy from them because they bring them personalized, on-trend products at an amazing value.
Their exceptional growth is fueled by the ability to incubate new brands, extend product lines, expand internationally and innovate repeatedly in omni-channel commerce.
Their goal is to reimagine online commerce in ways that enhance the lives of their customers and of all those involved in...
Oct 02, 2020
Full time
Love to work in beautiful Fuengirola, Spain?
We have the great honor to present the opportunity for a job of one of our amazing clients in Spain. They are looking for Danish speaking candidate for a Customer Support and Content Editor position to their beautiful Office ( with beach view )in Fuengirola.
Our client is a E-commerce company who provides their customers with the best shopping opportunities online. Their focus is - HIGH-VALUE brands.
They are comprised of high-value membership driven brands supported by a community of more than 100.000 active members. Their members buy from them because they bring them personalized, on-trend products at an amazing value.
Their exceptional growth is fueled by the ability to incubate new brands, extend product lines, expand internationally and innovate repeatedly in omni-channel commerce.
Their goal is to reimagine online commerce in ways that enhance the lives of their customers and of all those involved in...
We are looking for a group of highly-skilled professionals whose focus is on engaging and obtaining high potential advertisers and subsequently persuading them to incorporate a range of marketing products into their current marketing strategies.
What you will do:
Make outbound customer calls to promote and sell our service
Create, maintain and update database of customers with complete information
Consolidate existing customer base while building new customer base.
Record outbound call history and customers response in detail.
Ensure customer follow-up all the time.
Monitor competitors’ products or services and create selling strategies for their own products or services.
Handle customer needs and requirements.
Respond to customer inquiries and resolve.
Requirements:
Native level of German with fluent English.
Previous sales experience.
Experience with CRM.
Strong written and oral business communication skills.
Comfortable in a goal-driven...
Aug 20, 2020
Full time
We are looking for a group of highly-skilled professionals whose focus is on engaging and obtaining high potential advertisers and subsequently persuading them to incorporate a range of marketing products into their current marketing strategies.
What you will do:
Make outbound customer calls to promote and sell our service
Create, maintain and update database of customers with complete information
Consolidate existing customer base while building new customer base.
Record outbound call history and customers response in detail.
Ensure customer follow-up all the time.
Monitor competitors’ products or services and create selling strategies for their own products or services.
Handle customer needs and requirements.
Respond to customer inquiries and resolve.
Requirements:
Native level of German with fluent English.
Previous sales experience.
Experience with CRM.
Strong written and oral business communication skills.
Comfortable in a goal-driven...
SENIOR CRM MANAGER The Senior CRM Manager reports to the Head of Retention on CRM activities and campaign performances. The Senior CRM Manger’s main role to provide the CRM Team with support and expertise in the execution of all CRM automated cycles. A continuous understanding of industry best practice, marketing channels and data on player behavior is paramount to on-going CRM optimization. The Senior CRM Manager is also tasked with delivering reports and overseeing the performance of each cycle, assuring all operations run successfully and are compliant at all times, while focusing on increasing conversion rates, the revenue per active consumer, increasing multi-channel visits, and the reduction of churn of valuable consumers. Key responsibilities:
Develop CRM strategies for each cycle contemplating marketing communication channels, promotional logic structure & commercial approaches for top quality content. Design and implement: the planning, testing, execution,...
Aug 14, 2020
Full time
SENIOR CRM MANAGER The Senior CRM Manager reports to the Head of Retention on CRM activities and campaign performances. The Senior CRM Manger’s main role to provide the CRM Team with support and expertise in the execution of all CRM automated cycles. A continuous understanding of industry best practice, marketing channels and data on player behavior is paramount to on-going CRM optimization. The Senior CRM Manager is also tasked with delivering reports and overseeing the performance of each cycle, assuring all operations run successfully and are compliant at all times, while focusing on increasing conversion rates, the revenue per active consumer, increasing multi-channel visits, and the reduction of churn of valuable consumers. Key responsibilities:
Develop CRM strategies for each cycle contemplating marketing communication channels, promotional logic structure & commercial approaches for top quality content. Design and implement: the planning, testing, execution,...
The Senior CRM Manager reports to the Head of Retention on CRM activities and campaign performances. The Senior CRM Manger’s main role to provide the CRM Team with support and expertise in the execution of all CRM automated cycles. A continuous understanding of industry best practice, marketing channels and data on player behavior is paramount to on-going CRM optimization.
The Senior CRM Manager is also tasked with delivering reports and overseeing the performance of each cycle, assuring all operations run successfully and are compliant at all times, while focusing on increasing conversion rates, the revenue per active consumer, increasing multi-channel visits, and the reduction of churn of valuable consumers.
Key responsibilities:
Develop CRM strategies for each cycle contemplating marketing communication channels, promotional logic structure & commercial approaches for top quality content.
Design and implement: the planning, testing, execution, monitoring...
Jul 29, 2020
Full time
The Senior CRM Manager reports to the Head of Retention on CRM activities and campaign performances. The Senior CRM Manger’s main role to provide the CRM Team with support and expertise in the execution of all CRM automated cycles. A continuous understanding of industry best practice, marketing channels and data on player behavior is paramount to on-going CRM optimization.
The Senior CRM Manager is also tasked with delivering reports and overseeing the performance of each cycle, assuring all operations run successfully and are compliant at all times, while focusing on increasing conversion rates, the revenue per active consumer, increasing multi-channel visits, and the reduction of churn of valuable consumers.
Key responsibilities:
Develop CRM strategies for each cycle contemplating marketing communication channels, promotional logic structure & commercial approaches for top quality content.
Design and implement: the planning, testing, execution, monitoring...
CRM Retention Specialist to iGaming client in central Bucharest
Main Responsibilities:
Together with the Head of CRM plan and implement strategies to increase customer conversion, retention and reactivation;
Supervise, coordinate, and monitor all promotional activities, such as monthly calendars, website publications, creative materials, and content;
Monitor and ensure that company content guidelines are being implemented on all verticals: email communication, SMS, website content and others;
Q&A of all player communication including email, SMS, browser push notifications and website notifications;
Oversee and ensure website content accuracy;
Ensure content and email best practices are being implemented;
Work closely with all departments to ensure the CRM Retention team works effectively for all aspects of the company;
Maintaining close and strong relationships with our relevant company stakeholders to ensure seamless business operation;
Monitor...
Jul 09, 2020
Full time
CRM Retention Specialist to iGaming client in central Bucharest
Main Responsibilities:
Together with the Head of CRM plan and implement strategies to increase customer conversion, retention and reactivation;
Supervise, coordinate, and monitor all promotional activities, such as monthly calendars, website publications, creative materials, and content;
Monitor and ensure that company content guidelines are being implemented on all verticals: email communication, SMS, website content and others;
Q&A of all player communication including email, SMS, browser push notifications and website notifications;
Oversee and ensure website content accuracy;
Ensure content and email best practices are being implemented;
Work closely with all departments to ensure the CRM Retention team works effectively for all aspects of the company;
Maintaining close and strong relationships with our relevant company stakeholders to ensure seamless business operation;
Monitor...
Do you speak fluent Norwegian? Would you like to join our client in Riga and be part of their team with a friendly atmosphere and excellent growth opportunities? If so, then you definitely should apply!
Why Riga?
Riga is the capital and the largest city in Latvia. Around one third of Latvian people live in this city. The city is called the Paris of Baltic, because of its rich culture (the city was founded in 1201). Riga's historic center is on the UNESCO World Heritage Site. This is also the reason why so many tourists travel to this beautiful city. If you want to move to this beautiful city, it's worth knowing that the country has fantastic and untouched nature that is worth discovering. The city also contains amazing culture and a rich tradition.
Learn about your future employer
Our client is a global company with offices in 22 countries with over 30,000 employees. The offices in Riga have 500 employees and were started in 2001. They offer customer...
Jun 15, 2020
Full time
Do you speak fluent Norwegian? Would you like to join our client in Riga and be part of their team with a friendly atmosphere and excellent growth opportunities? If so, then you definitely should apply!
Why Riga?
Riga is the capital and the largest city in Latvia. Around one third of Latvian people live in this city. The city is called the Paris of Baltic, because of its rich culture (the city was founded in 1201). Riga's historic center is on the UNESCO World Heritage Site. This is also the reason why so many tourists travel to this beautiful city. If you want to move to this beautiful city, it's worth knowing that the country has fantastic and untouched nature that is worth discovering. The city also contains amazing culture and a rich tradition.
Learn about your future employer
Our client is a global company with offices in 22 countries with over 30,000 employees. The offices in Riga have 500 employees and were started in 2001. They offer customer...
