General Responsibilities:
Collaborate with the Product, Development, Marketing and cross-functional teams to execute our player communication strategy utilising 3rd party CRM tools; Optimove, Marketing cloud of Sales Force (Exact Target) and internally developed tools.
Responsible for the backend configuration and management of CRM campaigns utilising all available tools.
Ongoing research into player/customer tools and systems so as to improve our player engagement, retention and ROI.
Responsible for the segmentation, automation and maintenance of player journeys.
Ensure ongoing testing and maintenance of the tools used to communicate to, and segment, players.
Coordinate with the CRM Product Manager regarding matter related to the 3rd party providers (Exact Target and Optimove) and internal departments/teams
Q&A of all player communication including email, SMS, browser push notifications and onsite pop ups.
Clearly communicate roadblocks and potential...
May 18, 2020
Full time
General Responsibilities:
Collaborate with the Product, Development, Marketing and cross-functional teams to execute our player communication strategy utilising 3rd party CRM tools; Optimove, Marketing cloud of Sales Force (Exact Target) and internally developed tools.
Responsible for the backend configuration and management of CRM campaigns utilising all available tools.
Ongoing research into player/customer tools and systems so as to improve our player engagement, retention and ROI.
Responsible for the segmentation, automation and maintenance of player journeys.
Ensure ongoing testing and maintenance of the tools used to communicate to, and segment, players.
Coordinate with the CRM Product Manager regarding matter related to the 3rd party providers (Exact Target and Optimove) and internal departments/teams
Q&A of all player communication including email, SMS, browser push notifications and onsite pop ups.
Clearly communicate roadblocks and potential...
Famed for the seven breathtaking hillsides that overlook the Rio Tejo cradle, Lisbon is a picture perfect city that combines cobbled streets, ancient ruins, and white-domed cathedrals. It took centuries to craft this inspiring and eclectic mix that now intermingles with modern food and drink cultures that rival the best in Europe. We have an exciting opportunity in this exciting location - Our client is currently looking for a Hebrew speaking Customer Service Agent to be based in Lisbon, Portugal.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Hebrew at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be...
May 08, 2020
Full time
Famed for the seven breathtaking hillsides that overlook the Rio Tejo cradle, Lisbon is a picture perfect city that combines cobbled streets, ancient ruins, and white-domed cathedrals. It took centuries to craft this inspiring and eclectic mix that now intermingles with modern food and drink cultures that rival the best in Europe. We have an exciting opportunity in this exciting location - Our client is currently looking for a Hebrew speaking Customer Service Agent to be based in Lisbon, Portugal.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Hebrew at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be...
PORTUGUESE SPEAKING CRM EXECUTIVE - PORTO Our client is looking for a Portuguese speaking CRM Executive to join their dynamic team. You will be responsible for the CRM, Email Marketing and reports from their platform. Responsibilities: As a key member of the Marketing & CRM team, you will be accountable for delivering industry leading communications across multiple channels. This role is an operational role, combining CRM communications, copywriting, campaign management, working in unison across different members of the team. Be responsive to business performance and Retention campaigns are rolled out to right customers at the right time. Define the right targeting, channel, timing for the communications; Contribute in creating and sharing CRM reporting; Cooperate with the Marketing and CRM team to optimize acquisition mix; Deliver and optimize plans for key marketing campaigns and testing plans, contributing with Social Media activities; Identify opportunities for the...
May 07, 2020
Full time
PORTUGUESE SPEAKING CRM EXECUTIVE - PORTO Our client is looking for a Portuguese speaking CRM Executive to join their dynamic team. You will be responsible for the CRM, Email Marketing and reports from their platform. Responsibilities: As a key member of the Marketing & CRM team, you will be accountable for delivering industry leading communications across multiple channels. This role is an operational role, combining CRM communications, copywriting, campaign management, working in unison across different members of the team. Be responsive to business performance and Retention campaigns are rolled out to right customers at the right time. Define the right targeting, channel, timing for the communications; Contribute in creating and sharing CRM reporting; Cooperate with the Marketing and CRM team to optimize acquisition mix; Deliver and optimize plans for key marketing campaigns and testing plans, contributing with Social Media activities; Identify opportunities for the...
Are you fascinated by customer behaviour? We’re looking for a naturally curious insights analyst to join our team and dive into our data. You’ll need to be good at interpreting data, then summarising and translating insight into actionable points, and someone who has a real eye for detail and an ability to take a complex issue and explain it clearly. If you’re the kind of person who enjoys submerging yourself in data looking for answers about customer behaviour; we’re looking for you.
We’re looking for someone with some experience of delivering and presenting actionable insights, who is good at building relationships with key stakeholders as well as third parties.
Skills and experience
We’re looking for someone with experience of using SAS, R or similar programmes to predict customer behaviour.
You’ll need to be proficient at SQL, PowerPoint and Excel.
And have experience of using IMS\Optimove\Silverpop\Mobivate.
As well as some experience of...
Mar 29, 2020
Permanent
Are you fascinated by customer behaviour? We’re looking for a naturally curious insights analyst to join our team and dive into our data. You’ll need to be good at interpreting data, then summarising and translating insight into actionable points, and someone who has a real eye for detail and an ability to take a complex issue and explain it clearly. If you’re the kind of person who enjoys submerging yourself in data looking for answers about customer behaviour; we’re looking for you.
We’re looking for someone with some experience of delivering and presenting actionable insights, who is good at building relationships with key stakeholders as well as third parties.
Skills and experience
We’re looking for someone with experience of using SAS, R or similar programmes to predict customer behaviour.
You’ll need to be proficient at SQL, PowerPoint and Excel.
And have experience of using IMS\Optimove\Silverpop\Mobivate.
As well as some experience of...
An award-winning company that offers online casino, sports betting and live casino games in 12 countries is looking for a Marketing Manager to join their team! Reporting directly to the Country Manager, the Marketing Manager for Austria is responsible for driving the optimizing of the Country's operational performance. Responsibilities:
Working closely with the CRM teams, the Digital Marketing Specialist, E-Commerce, Studio, Sportsbook, Product, VIP and Customer Support departments to monitor and drive continuous optimization and report improvement opportunities to the Country Manager
Overseeing content production, approval, and execution for the market
Continuous testing of the platforms (mobile, web and app) with the target to find and resolve bugs, test payments, improve speed, improve content and conversion
Preparing and leading meetings for planning & coordination
Executing marketing campaigns 360 degree...
Mar 25, 2020
Full time
An award-winning company that offers online casino, sports betting and live casino games in 12 countries is looking for a Marketing Manager to join their team! Reporting directly to the Country Manager, the Marketing Manager for Austria is responsible for driving the optimizing of the Country's operational performance. Responsibilities:
Working closely with the CRM teams, the Digital Marketing Specialist, E-Commerce, Studio, Sportsbook, Product, VIP and Customer Support departments to monitor and drive continuous optimization and report improvement opportunities to the Country Manager
Overseeing content production, approval, and execution for the market
Continuous testing of the platforms (mobile, web and app) with the target to find and resolve bugs, test payments, improve speed, improve content and conversion
Preparing and leading meetings for planning & coordination
Executing marketing campaigns 360 degree...
We are looking for:
For this position, we are on the outlook for an avid English-speaking casino player who is familiar with the iGaming industry as well as with the online marketing world. In this role, you will be responsible for our products by finding opportunities to create the best content and website features about anything casino related. You will be working both on a strategic level as well as an operational one.
Duties:
Directing the evolution of the UK Casino affiliation product based on the company’s vision
Acting as the representative of the product internally
Existing content reworks and updates according to standards we developed and have proved to be successful
Strategically defining new content fields to tackle based on market demand and trends
Enriching and leading the product’s usability, accessibility and conversion rate by forming and refining features together with the Content, Development and Design department
Assuring that...
Apr 16, 2020
Full time
We are looking for:
For this position, we are on the outlook for an avid English-speaking casino player who is familiar with the iGaming industry as well as with the online marketing world. In this role, you will be responsible for our products by finding opportunities to create the best content and website features about anything casino related. You will be working both on a strategic level as well as an operational one.
Duties:
Directing the evolution of the UK Casino affiliation product based on the company’s vision
Acting as the representative of the product internally
Existing content reworks and updates according to standards we developed and have proved to be successful
Strategically defining new content fields to tackle based on market demand and trends
Enriching and leading the product’s usability, accessibility and conversion rate by forming and refining features together with the Content, Development and Design department
Assuring that...
Famed for the seven breathtaking hillsides that overlook the Rio Tejo cradle, Lisbon is a picture perfect city that combines cobbled streets, ancient ruins, and white-domed cathedrals. It took centuries to craft this inspiring and eclectic mix that now intermingles with modern food and drink cultures that rival the best in Europe. We have an exciting opportunity in this exciting location - Our client is currently looking for a Hebrew speaking Customer Service Agent to be based in Lisbon, Portugal.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Hebrew at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be...
Apr 13, 2020
Full time
Famed for the seven breathtaking hillsides that overlook the Rio Tejo cradle, Lisbon is a picture perfect city that combines cobbled streets, ancient ruins, and white-domed cathedrals. It took centuries to craft this inspiring and eclectic mix that now intermingles with modern food and drink cultures that rival the best in Europe. We have an exciting opportunity in this exciting location - Our client is currently looking for a Hebrew speaking Customer Service Agent to be based in Lisbon, Portugal.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Hebrew at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be...
Famed for the seven breathtaking hillsides that overlook the Rio Tejo cradle, Lisbon is a picture perfect city that combines cobbled streets, ancient ruins, and white-domed cathedrals. It took centuries to craft this inspiring and eclectic mix that now intermingles with modern food and drink cultures that rival the best in Europe. We have an exciting opportunity in this exciting location - Our client is currently looking for a Hebrew speaking Customer Service Agent to be based in Lisbon, Portugal.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Hebrew at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be...
Apr 13, 2020
Full time
Famed for the seven breathtaking hillsides that overlook the Rio Tejo cradle, Lisbon is a picture perfect city that combines cobbled streets, ancient ruins, and white-domed cathedrals. It took centuries to craft this inspiring and eclectic mix that now intermingles with modern food and drink cultures that rival the best in Europe. We have an exciting opportunity in this exciting location - Our client is currently looking for a Hebrew speaking Customer Service Agent to be based in Lisbon, Portugal.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Hebrew at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be...
General Responsibilities:
Use knowledge of the company’s technology and software to effectively assist the Marketing Team in executing the marketing strategies;
Assist the Marketing Team to communicate to the intended audience on multiple channels such as website pop-ups, push notifications, email, SMS, chat;
Collaborate with the Marketing team to define and establish the communication target audience through analysis and segmentation using 3rd party tools such as Optimove;
Collaborate with the Product and Development teams to further develop tools and integrate systems with the purpose of streamlining customer targeting and communication;
Overview and coordinate backend configuration and management of Marketing campaigns, based on marketing specs, using all tools available;
Overview and coordinate segmentation, automation and maintenance of customer lifecycle journeys based on marketing specs;
Perform ongoing research into CRM tools and systems with the purpose of...
Apr 13, 2020
Full time
General Responsibilities:
Use knowledge of the company’s technology and software to effectively assist the Marketing Team in executing the marketing strategies;
Assist the Marketing Team to communicate to the intended audience on multiple channels such as website pop-ups, push notifications, email, SMS, chat;
Collaborate with the Marketing team to define and establish the communication target audience through analysis and segmentation using 3rd party tools such as Optimove;
Collaborate with the Product and Development teams to further develop tools and integrate systems with the purpose of streamlining customer targeting and communication;
Overview and coordinate backend configuration and management of Marketing campaigns, based on marketing specs, using all tools available;
Overview and coordinate segmentation, automation and maintenance of customer lifecycle journeys based on marketing specs;
Perform ongoing research into CRM tools and systems with the purpose of...
2nd Line Applications Support Officer Malta Our client in Malta is looking for a 2nd Line Application Support officer. The position involves working in a team to provide user and technical support for bespoke solutions to our local and international customers. Responsibilities:
Providing IT support and troubleshooting via telephone, email, portals and remote support software.
You will be working with a number of local and international clients in various sectors.
Delivering high level customer service to a wide range of users, including those with minimal IT knowledge.
Maintaining and updating the knowledge base.
Follow in depth diagnosis of issues and escalate to 3rd line support where applicable.
Essential skills:
Strong communication skills in both written and spoken English.
Excellent problem solving and analytical abilities.
Familiar with administering SQL and ability to write SQL queries.
Be organized and able to prioritize issues....
Apr 13, 2020
Full time
2nd Line Applications Support Officer Malta Our client in Malta is looking for a 2nd Line Application Support officer. The position involves working in a team to provide user and technical support for bespoke solutions to our local and international customers. Responsibilities:
Providing IT support and troubleshooting via telephone, email, portals and remote support software.
You will be working with a number of local and international clients in various sectors.
Delivering high level customer service to a wide range of users, including those with minimal IT knowledge.
Maintaining and updating the knowledge base.
Follow in depth diagnosis of issues and escalate to 3rd line support where applicable.
Essential skills:
Strong communication skills in both written and spoken English.
Excellent problem solving and analytical abilities.
Familiar with administering SQL and ability to write SQL queries.
Be organized and able to prioritize issues....
The capital of Germany, Berlin, is well known for its rich cultural history and amazing architecture. Berlin's architecture and culture is quite varied. Although badly damaged in the final years of World War II and broken apart during the Cold War, Berlin has reconstructed itself greatly. Think about the Berlin Wall, Brandenburg Gate, Reichstag Building, and the Memorial to the murdered Jews of Europe. Shortly, Berlin has lots to offer and you have the chance to work there! Our client is looking for Persian speaking Customer Service Support Agents.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Persian at a native level.
A positive, ‘can do’ attitude and strong communication skills....
Apr 13, 2020
Full time
The capital of Germany, Berlin, is well known for its rich cultural history and amazing architecture. Berlin's architecture and culture is quite varied. Although badly damaged in the final years of World War II and broken apart during the Cold War, Berlin has reconstructed itself greatly. Think about the Berlin Wall, Brandenburg Gate, Reichstag Building, and the Memorial to the murdered Jews of Europe. Shortly, Berlin has lots to offer and you have the chance to work there! Our client is looking for Persian speaking Customer Service Support Agents.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Persian at a native level.
A positive, ‘can do’ attitude and strong communication skills....
The capital of Germany, Berlin, is well known for its rich cultural history and amazing architecture. Berlin's architecture and culture is quite varied. Although badly damaged in the final years of World War II and broken apart during the Cold War, Berlin has reconstructed itself greatly. Think about the Berlin Wall, Brandenburg Gate, Reichstag Building, and the Memorial to the murdered Jews of Europe. Shortly, Berlin has lots to offer and you have the chance to work there! Our client is looking for Danish speaking Customer Service Support Agents.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Danish at a native level.
A positive, ‘can do’ attitude and strong communication skills....
Apr 13, 2020
Full time
The capital of Germany, Berlin, is well known for its rich cultural history and amazing architecture. Berlin's architecture and culture is quite varied. Although badly damaged in the final years of World War II and broken apart during the Cold War, Berlin has reconstructed itself greatly. Think about the Berlin Wall, Brandenburg Gate, Reichstag Building, and the Memorial to the murdered Jews of Europe. Shortly, Berlin has lots to offer and you have the chance to work there! Our client is looking for Danish speaking Customer Service Support Agents.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Danish at a native level.
A positive, ‘can do’ attitude and strong communication skills....
Famed for the seven breathtaking hillsides that overlook the Rio Tejo cradle, Lisbon is a picture perfect city that combines cobbled streets, ancient ruins, and white-domed cathedrals. It took centuries to craft this inspiring and eclectic mix that now intermingles with modern food and drink cultures that rival the best in Europe. We have an exciting opportunity in this exciting location - Our client is currently looking for a Turkish speaking Customer Service Agent to be based in Lisbon, Portugal.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Turkish at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be...
Apr 13, 2020
Full time
Famed for the seven breathtaking hillsides that overlook the Rio Tejo cradle, Lisbon is a picture perfect city that combines cobbled streets, ancient ruins, and white-domed cathedrals. It took centuries to craft this inspiring and eclectic mix that now intermingles with modern food and drink cultures that rival the best in Europe. We have an exciting opportunity in this exciting location - Our client is currently looking for a Turkish speaking Customer Service Agent to be based in Lisbon, Portugal.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Turkish at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be...
Famed for the seven breathtaking hillsides that overlook the Rio Tejo cradle, Lisbon is a picture perfect city that combines cobbled streets, ancient ruins, and white-domed cathedrals. It took centuries to craft this inspiring and eclectic mix that now intermingles with modern food and drink cultures that rival the best in Europe. We have an exciting opportunity in this exciting location - Our client is currently looking for a Greek speaking Customer Service Agent to be based in Lisbon, Portugal.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Greek at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be beneficial,...
Apr 13, 2020
Full time
Famed for the seven breathtaking hillsides that overlook the Rio Tejo cradle, Lisbon is a picture perfect city that combines cobbled streets, ancient ruins, and white-domed cathedrals. It took centuries to craft this inspiring and eclectic mix that now intermingles with modern food and drink cultures that rival the best in Europe. We have an exciting opportunity in this exciting location - Our client is currently looking for a Greek speaking Customer Service Agent to be based in Lisbon, Portugal.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Greek at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be beneficial,...
Key Responsibilities
Execute CRM (Customer Relationship Management) communications of a Sport betting brand, across multiple channels. Coordinate and prepare HTML templates and deploy them in different CRM systems. Operate Administrative and Back Office systems. Analyse, optimize and maintain CRM processes and customers journeys. Ensure promotional campaigns use all available marketing tools Work with marketing and creative teams to develop highly effective, original and targeted creative concepts and content. Write and edit creative materials for promotions and direct marketing, including emails, newsletters, and website content. Requirements
At least 2 year previous experience in a similar position Creative, imaginative and detail-oriented. Excellent interpersonal skills, an aptitude for teamwork and the ability to brainstorm Knowledge of Excel and Microsoft Office Native level of Spanish Excellent English Level Communication Skills Experience in email marketing – an...
Apr 13, 2020
Full time
Key Responsibilities
Execute CRM (Customer Relationship Management) communications of a Sport betting brand, across multiple channels. Coordinate and prepare HTML templates and deploy them in different CRM systems. Operate Administrative and Back Office systems. Analyse, optimize and maintain CRM processes and customers journeys. Ensure promotional campaigns use all available marketing tools Work with marketing and creative teams to develop highly effective, original and targeted creative concepts and content. Write and edit creative materials for promotions and direct marketing, including emails, newsletters, and website content. Requirements
At least 2 year previous experience in a similar position Creative, imaginative and detail-oriented. Excellent interpersonal skills, an aptitude for teamwork and the ability to brainstorm Knowledge of Excel and Microsoft Office Native level of Spanish Excellent English Level Communication Skills Experience in email marketing – an...
The capital of Germany, Berlin, is well known for its rich cultural history and amazing architecture. Berlin's architecture and culture is quite varied. Although badly damaged in the final years of World War II and broken apart during the Cold War, Berlin has reconstructed itself greatly. Think about the Berlin Wall, Brandenburg Gate, Reichstag Building, and the Memorial to the murdered Jews of Europe. Shortly, Berlin has lots to offer and you have the chance to work there! Our client is looking for German speaking Customer Service Support Agents.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write German at a native level.
A positive, ‘can do’ attitude and strong communication skills....
Apr 13, 2020
Full time
The capital of Germany, Berlin, is well known for its rich cultural history and amazing architecture. Berlin's architecture and culture is quite varied. Although badly damaged in the final years of World War II and broken apart during the Cold War, Berlin has reconstructed itself greatly. Think about the Berlin Wall, Brandenburg Gate, Reichstag Building, and the Memorial to the murdered Jews of Europe. Shortly, Berlin has lots to offer and you have the chance to work there! Our client is looking for German speaking Customer Service Support Agents.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write German at a native level.
A positive, ‘can do’ attitude and strong communication skills....
Famed for the seven breathtaking hillsides that overlook the Rio Tejo cradle, Lisbon is a picture perfect city that combines cobbled streets, ancient ruins, and white-domed cathedrals. It took centuries to craft this inspiring and eclectic mix that now intermingles with modern food and drink cultures that rival the best in Europe. We have an exciting opportunity in this exciting location - Our client is currently looking for a Arabic speaking Customer Service Agent to be based in Lisbon, Portugal.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Arabic at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be...
Apr 13, 2020
Full time
Famed for the seven breathtaking hillsides that overlook the Rio Tejo cradle, Lisbon is a picture perfect city that combines cobbled streets, ancient ruins, and white-domed cathedrals. It took centuries to craft this inspiring and eclectic mix that now intermingles with modern food and drink cultures that rival the best in Europe. We have an exciting opportunity in this exciting location - Our client is currently looking for a Arabic speaking Customer Service Agent to be based in Lisbon, Portugal.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Arabic at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be...
Have you ever wanted to live in Portugal, a country where you can find endless beaches and mountains alongside cosmopolitan cities and a millennial heritage? With many hours of sunshine each year, an affordable cost of living, and the opportunity for career development, Portugal has a lot to offer for the ambitious individual. Our client is currently looking for a Turkish speaking Customer Service Agent to be based in Lisbon, Portugal.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Turkish at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be beneficial, but the willingness...
Apr 13, 2020
Full time
Have you ever wanted to live in Portugal, a country where you can find endless beaches and mountains alongside cosmopolitan cities and a millennial heritage? With many hours of sunshine each year, an affordable cost of living, and the opportunity for career development, Portugal has a lot to offer for the ambitious individual. Our client is currently looking for a Turkish speaking Customer Service Agent to be based in Lisbon, Portugal.
Main Duties:
Speak to customers via phone, email, and live chat, answering questions and offering help when required.
Keep accurate records of customer accounts and escalate issues internally when needed.
On occasion, your language skills might be utilized for translations.
Job Requirements:
The ability to speak and write Turkish at a native level.
A positive, ‘can do’ attitude and strong communication skills.
Prior experience in a similar role would be beneficial, but the willingness...
Sportsbook CRM Team Leader needed for a fantastic iGaming career opportunity in Sunny Malta! The role is a great opportunity to embark on a career within an industry that promotes a fun, casual but hard-working team/office environment.
The Role:
Manage a CRM (Customer Relationship Management) team of a Sport betting brand
Plan and oversee execution of the CRM plan across all channels and apps
Manage optimization and report all relevant KPIs and other campaign measurements
Hands on administrative and Back Office systems
Analyse, optimize and maintain CRM processes and customers journeys.
Ensure promotional campaigns use all available marketing tools
Take part in relevant project and initiate ideas
Report to stakeholders on all activity and plans – weekly and according to needs
Requirements
At least 2 years' previous experience in a similar position
Sport savvy
Creative, imaginative and detail-oriented.
Knows how to work in a multi-cultural...
Apr 13, 2020
Full time
Sportsbook CRM Team Leader needed for a fantastic iGaming career opportunity in Sunny Malta! The role is a great opportunity to embark on a career within an industry that promotes a fun, casual but hard-working team/office environment.
The Role:
Manage a CRM (Customer Relationship Management) team of a Sport betting brand
Plan and oversee execution of the CRM plan across all channels and apps
Manage optimization and report all relevant KPIs and other campaign measurements
Hands on administrative and Back Office systems
Analyse, optimize and maintain CRM processes and customers journeys.
Ensure promotional campaigns use all available marketing tools
Take part in relevant project and initiate ideas
Report to stakeholders on all activity and plans – weekly and according to needs
Requirements
At least 2 years' previous experience in a similar position
Sport savvy
Creative, imaginative and detail-oriented.
Knows how to work in a multi-cultural...
IB ANALYST
Partners with Sales on Renewal Opportunities
Overview
The IB Analyst works directly with Customers, Partners and Cisco internal stakeholders to help manage and optimize assets from purchase to renewal, safeguarding and ensuring data accuracy of our customers at all times. This position holds the operational responsibility for the Customer Installed Base lifecycle management enhancing customers and internal stakeholders experience across Services, Software and Subscriptions. The IB Analyst is pivotal in providing actionable insights across Cisco on customer IB synchronicity, license activation, license consumption, service coverage, subscription term compliance and software feature utilization. The IB Analyst uses this information to highlight renewal/adoption/compliance opportunities for the Customer Success team.
This role will help design and leverage “My Cisco Entitlement” enterprise solution in alignment with Customer lifecycle motions. “My Cisco...
Apr 13, 2020
Full time
IB ANALYST
Partners with Sales on Renewal Opportunities
Overview
The IB Analyst works directly with Customers, Partners and Cisco internal stakeholders to help manage and optimize assets from purchase to renewal, safeguarding and ensuring data accuracy of our customers at all times. This position holds the operational responsibility for the Customer Installed Base lifecycle management enhancing customers and internal stakeholders experience across Services, Software and Subscriptions. The IB Analyst is pivotal in providing actionable insights across Cisco on customer IB synchronicity, license activation, license consumption, service coverage, subscription term compliance and software feature utilization. The IB Analyst uses this information to highlight renewal/adoption/compliance opportunities for the Customer Success team.
This role will help design and leverage “My Cisco Entitlement” enterprise solution in alignment with Customer lifecycle motions. “My Cisco...
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