A global leader of BPO services is looking for an Online Content Moderator , German-speaking, to work for one of the largest German online marketplaces. As a Content Moderator, you are responsible for monitoring all user-generated content (e.g. sales ads) of the online marketplace. Your tasks and responsibilities: While reviewing online content, you keep an overview of the guidelines of the respective online market, such as the correct categorization of offered articles or the prevention of spam and duplicates. You protect users from fraud, cyber-bullying or counterfeiting and prevent trade with illegal products. Within our company, our moderation teams are at the core of our business and essential to our success. We invest in our co-workers and love to see you grow with the company. In fact, 50% of our managers and experts started as content moderators.
To Succeed in this role, you have:
very good German language skills (essential)
basic English language skills
basic computer skills
an attentive eye for detail
good team and communication skills
willingness to work in shifts (Mo - Su)
They offer:
defined career ladder with 6 levels as well as expert and team leader positions
comprehensive training at every career step
private health insurance
indefinite employment contract
great team, regular events and a pleasant and modern workplace in the heart of Malta
free English and Maltese language courses at our office
relocation package: assistance with moving to Malta (flight ticket, taxi, hotel)
free shuttle service after the late shift
discounts for fitness studios, restaurants, wellness, travel, etc.
support in all bureaucratic processes (e.g. tax and social insurance)
In July they will also be moving to a great new office from Msida to Qormi.
Mar 25, 2020
Full time
A global leader of BPO services is looking for an Online Content Moderator , German-speaking, to work for one of the largest German online marketplaces. As a Content Moderator, you are responsible for monitoring all user-generated content (e.g. sales ads) of the online marketplace. Your tasks and responsibilities: While reviewing online content, you keep an overview of the guidelines of the respective online market, such as the correct categorization of offered articles or the prevention of spam and duplicates. You protect users from fraud, cyber-bullying or counterfeiting and prevent trade with illegal products. Within our company, our moderation teams are at the core of our business and essential to our success. We invest in our co-workers and love to see you grow with the company. In fact, 50% of our managers and experts started as content moderators.
To Succeed in this role, you have:
very good German language skills (essential)
basic English language skills
basic computer skills
an attentive eye for detail
good team and communication skills
willingness to work in shifts (Mo - Su)
They offer:
defined career ladder with 6 levels as well as expert and team leader positions
comprehensive training at every career step
private health insurance
indefinite employment contract
great team, regular events and a pleasant and modern workplace in the heart of Malta
free English and Maltese language courses at our office
relocation package: assistance with moving to Malta (flight ticket, taxi, hotel)
free shuttle service after the late shift
discounts for fitness studios, restaurants, wellness, travel, etc.
support in all bureaucratic processes (e.g. tax and social insurance)
In July they will also be moving to a great new office from Msida to Qormi.
An award-winning company that offers online casino, sports betting and live casino games in 12 countries is looking for a Site Manager (Spanish Speaking) to join their team! What you will be doing...
Manage a team of Publishing Executives who will be responsible for the delivery of relevant and timely markets, Content and Promotions across all sportsbook domains as part of our “Always On” strategy.
Lead, manage and inspire the team of publishers to ensure that the team has the relevant skills set and that our staff see their future at William Hill with clear succession plans in place.
Responsible for the end-user experience via our internal CMS, in order to drive customer retention and revenue on the sportsbook.
Ensure all content is in line with the overall business strategy and consistent with other channels and that is localized/translated.
Build and maintain relationships with key stakeholders including our Marketing, Design, Gaming, Product, Compliance, Business Intelligence, Trading & Tech teams.
Further develop our in-house CMS, ensuring an intuitive layout that improves the delivery of appropriate content to the customer.
Analyse data provided to the team in order to make key decisions that can aid customer engagement and market growth.
Question and modify established processes and SLAs through the results of site analytics.
Embrace new procedures and technologies in order to constantly improve our online content offering and the customer experience in our site.
Constantly monitor the latest sports betting trends, benchmarking site layout, content positioning and promotional activity.
Organise workload in order to create a balance between forwarding planning and managing the sensitive real-time site operations.
Data-driven decisions are king but this needs to be supported with expert knowledge of sports and betting. Knowing the biggest events and key times of each day, and how these affect betting behaviour and patterns, is essential to driving conversion.
What we would like to see from you...
Minimum 2 years of experience working in an online content or Sportsbook role.
Adaptable to new working systems.
Well-Developed knowledge and experience of using various betting products.
Excellent sports betting knowledge
Confident in leading a small team to deliver team KPIs
Superb man-management abilities
Strong written and verbal skills
Good communication and interpersonal skills
A good understanding of analytics and making use of them to better the team’s processes
Coaching and training capabilities to develop the members of staff in the team
This role will suit you if...
You’re passionate about sport and sports betting and have knowledge of casino
You’re flexible to work 5 out of 7 days a week including weekends/evenings when necessary
You work well under pressure
You’re able to inspire & lead colleagues
You’re forward thinking with an interest in improving current practices
It may not suit you if...
You prefer to work alone
You are not prepared to get involved and be ‘hands-on’
You are not prepared to work extended hours when necessary
You are unable to build close working relationships with other departments.
Company Benefits Package Their way of showing their appreciation is by offering some of the best benefits on the island:
Private health insurance (including dental)
Travel and life insurance
Free breakfast (every day!)
Lunch provided once a week
Annual sports allowance to be spent on gym/sport memberships or sports clothing or equipment
Free weekly HIIT and yoga classes
Coffee shop vouchers
Fresh fruit juices & smoothies every Friday!
Beer Fridays! (non-alcoholic beverages also offered)
We also endeavour to enrich our employees’ work-life balance by offering a Volunteering Programme
Exciting team events & company parties! (we work hard but make time to have plenty of fun too!)
We look forward to hearing from you!
Mar 19, 2020
Full time
An award-winning company that offers online casino, sports betting and live casino games in 12 countries is looking for a Site Manager (Spanish Speaking) to join their team! What you will be doing...
Manage a team of Publishing Executives who will be responsible for the delivery of relevant and timely markets, Content and Promotions across all sportsbook domains as part of our “Always On” strategy.
Lead, manage and inspire the team of publishers to ensure that the team has the relevant skills set and that our staff see their future at William Hill with clear succession plans in place.
Responsible for the end-user experience via our internal CMS, in order to drive customer retention and revenue on the sportsbook.
Ensure all content is in line with the overall business strategy and consistent with other channels and that is localized/translated.
Build and maintain relationships with key stakeholders including our Marketing, Design, Gaming, Product, Compliance, Business Intelligence, Trading & Tech teams.
Further develop our in-house CMS, ensuring an intuitive layout that improves the delivery of appropriate content to the customer.
Analyse data provided to the team in order to make key decisions that can aid customer engagement and market growth.
Question and modify established processes and SLAs through the results of site analytics.
Embrace new procedures and technologies in order to constantly improve our online content offering and the customer experience in our site.
Constantly monitor the latest sports betting trends, benchmarking site layout, content positioning and promotional activity.
Organise workload in order to create a balance between forwarding planning and managing the sensitive real-time site operations.
Data-driven decisions are king but this needs to be supported with expert knowledge of sports and betting. Knowing the biggest events and key times of each day, and how these affect betting behaviour and patterns, is essential to driving conversion.
What we would like to see from you...
Minimum 2 years of experience working in an online content or Sportsbook role.
Adaptable to new working systems.
Well-Developed knowledge and experience of using various betting products.
Excellent sports betting knowledge
Confident in leading a small team to deliver team KPIs
Superb man-management abilities
Strong written and verbal skills
Good communication and interpersonal skills
A good understanding of analytics and making use of them to better the team’s processes
Coaching and training capabilities to develop the members of staff in the team
This role will suit you if...
You’re passionate about sport and sports betting and have knowledge of casino
You’re flexible to work 5 out of 7 days a week including weekends/evenings when necessary
You work well under pressure
You’re able to inspire & lead colleagues
You’re forward thinking with an interest in improving current practices
It may not suit you if...
You prefer to work alone
You are not prepared to get involved and be ‘hands-on’
You are not prepared to work extended hours when necessary
You are unable to build close working relationships with other departments.
Company Benefits Package Their way of showing their appreciation is by offering some of the best benefits on the island:
Private health insurance (including dental)
Travel and life insurance
Free breakfast (every day!)
Lunch provided once a week
Annual sports allowance to be spent on gym/sport memberships or sports clothing or equipment
Free weekly HIIT and yoga classes
Coffee shop vouchers
Fresh fruit juices & smoothies every Friday!
Beer Fridays! (non-alcoholic beverages also offered)
We also endeavour to enrich our employees’ work-life balance by offering a Volunteering Programme
Exciting team events & company parties! (we work hard but make time to have plenty of fun too!)
We look forward to hearing from you!
On behalf of our client, a leading global outsourcing provider, is looking for Multi-Lingual Customer Support Agents to work in Porto, Portugal. Porto is a coastal city to the Northwest and is known for its narrow-cobbled streets, good food and cafés and ancient architecture and churches.
If you are a hard-working and self-driven individual who has always dreamt of working and living abroad, then this could be the perfect opportunity for you to build a career for themselves while living in one of the most breath-taking cities of Europe!
The role involves:
Have an efficient, professional and personalised rapport with customers via various communication methods;
Create and keep an effective collaboration with the client’s partners;
Maintain a constructive state of mind in difficult and stressful situation;
Always be on the lookout for an effective solution to the Customer’s inquiries while also improving your performance.
The ideal candidate:
Fluency in written and spoken English;
Native level fluency in German;
Superior empathetic skills;
A team-player with efficient multi-tasking skills;
Superior verbal and written communication as well as being goal oriented in a fast-paced environment.
What’s in it for you?
Training from day one and onwards, with development and advancement opportunities;
Fruit days;
Health benefits;
A highly motivated and fun-loving team;
Possible relocation assistance.
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!
Apr 05, 2020
Full time
On behalf of our client, a leading global outsourcing provider, is looking for Multi-Lingual Customer Support Agents to work in Porto, Portugal. Porto is a coastal city to the Northwest and is known for its narrow-cobbled streets, good food and cafés and ancient architecture and churches.
If you are a hard-working and self-driven individual who has always dreamt of working and living abroad, then this could be the perfect opportunity for you to build a career for themselves while living in one of the most breath-taking cities of Europe!
The role involves:
Have an efficient, professional and personalised rapport with customers via various communication methods;
Create and keep an effective collaboration with the client’s partners;
Maintain a constructive state of mind in difficult and stressful situation;
Always be on the lookout for an effective solution to the Customer’s inquiries while also improving your performance.
The ideal candidate:
Fluency in written and spoken English;
Native level fluency in German;
Superior empathetic skills;
A team-player with efficient multi-tasking skills;
Superior verbal and written communication as well as being goal oriented in a fast-paced environment.
What’s in it for you?
Training from day one and onwards, with development and advancement opportunities;
Fruit days;
Health benefits;
A highly motivated and fun-loving team;
Possible relocation assistance.
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!
Our client is a top iGaming company looking for experienced iGaming Customer Service Professionals looking to work remote.
Role responsibilities:
Answering customer's inquiries via email and live chat
Providing customer support on all aspect of the player experience
Verifying customer accounts and processing payments
Crediting Bonuses and Free Spins to Players
Assisting in fraud and risk management
Taking care of VIP players
Qualifications:
Previous Customer Service Experience
iGaming Experience in online casino – is a must!
Excellent communication skills
Previous VIP Experience is a big plus
Impeccable English and Japanese – written and spoken
Superb problem solving skills
Ability to work independent and as a part of a team
Be able to handle stress
Previous experience with Bitcoin is a major plus
Outgoing personality with excellent communication skills
Apr 05, 2020
Full time
Our client is a top iGaming company looking for experienced iGaming Customer Service Professionals looking to work remote.
Role responsibilities:
Answering customer's inquiries via email and live chat
Providing customer support on all aspect of the player experience
Verifying customer accounts and processing payments
Crediting Bonuses and Free Spins to Players
Assisting in fraud and risk management
Taking care of VIP players
Qualifications:
Previous Customer Service Experience
iGaming Experience in online casino – is a must!
Excellent communication skills
Previous VIP Experience is a big plus
Impeccable English and Japanese – written and spoken
Superb problem solving skills
Ability to work independent and as a part of a team
Be able to handle stress
Previous experience with Bitcoin is a major plus
Outgoing personality with excellent communication skills
Trött på regn och grått väder? Klar för ett äventyr utomlands? Gå med i vår klients unga och dynamiska team i Limassol, Cypern! Företaget är ett av de största marknadsförings- och kundsupportbolagen på Cypern, och söker svenska talanger. Detta är en fantastisk möjlighet med bra lön och fördelar!
Fördelar med att bo och arbeta på Cypern
Sol 350 dagar om året
0% inkomstskatt upp till € 19 500 / år
Medlem av EU
Om Limassol
Den näst största staden på Cypern
Strand mitt i stadens centrum
Levande nattliv
Beskrivning av rollen
Att svara på kundfrågor via e-post, telefonsamtal och chatt på ett artigt och professionellt sätt.
Öppna och upprätthålla kundkonton genom att registrera kontoinformation
Lösa produkt- och serviceproblem genom att klargöra kundens klagomål, fastställa orsaken till problemet, välja och förklara den bästa lösningen för att lösa problemet, påskynda korrigering eller justering, följa upp för att säkerställa lösningen.
Bidra till lagarbete genom att utföra relaterade uppgifter efter behov
Hantera stora mängder inkommande samtal, e-postmeddelanden och chatter
Identifiera och bedöma kundens behov av att uppnå tillfredsställelse
Följa kommunikationsriktlinjer och policy
Gå extra för att engagera kunder
Ytterligare intern utbildning ges av företaget.
Krav
Flytande språkkunskaper på svenska och bra engelska
Erfarenhet av kundsupport kommer att betraktas som en fördel men inte nödvändigt eftersom företaget erbjuder full intern utbildning
Starka kommunikationsfärdigheter via telefon genom att lyssna
Kundorientering och förmåga att anpassa och svara på olika typer av tecken
Generell Datakunskap
God kommunikation / PR
Möjlighet att arbeta skift
Förmåga att arbeta både ensam och som en del av ett lag är nödvändigt
Förmåner
Företaget erbjuder en utmärkt arbetsmiljö och ett attraktivt paket, med många fördelar och förmåner som:
Utmärkt lön
Transport från flygplats och boende i 2-4 veckor
Månadshyresbidrag
Månadsbonus baserat på prestation
Årlig Bonus
Full sjukförsäkring
Refereringsbonus för nya kollegor
Spännande företagets aktiviteter
2 flygbiljetter i året till ett värde av 250 Euro per biljett.
Företaget hjälper dig med samtliga praktiska saker, som att hitta boende, så att din start i Cypern blir fantastisk!
Apr 05, 2020
Permanent
Trött på regn och grått väder? Klar för ett äventyr utomlands? Gå med i vår klients unga och dynamiska team i Limassol, Cypern! Företaget är ett av de största marknadsförings- och kundsupportbolagen på Cypern, och söker svenska talanger. Detta är en fantastisk möjlighet med bra lön och fördelar!
Fördelar med att bo och arbeta på Cypern
Sol 350 dagar om året
0% inkomstskatt upp till € 19 500 / år
Medlem av EU
Om Limassol
Den näst största staden på Cypern
Strand mitt i stadens centrum
Levande nattliv
Beskrivning av rollen
Att svara på kundfrågor via e-post, telefonsamtal och chatt på ett artigt och professionellt sätt.
Öppna och upprätthålla kundkonton genom att registrera kontoinformation
Lösa produkt- och serviceproblem genom att klargöra kundens klagomål, fastställa orsaken till problemet, välja och förklara den bästa lösningen för att lösa problemet, påskynda korrigering eller justering, följa upp för att säkerställa lösningen.
Bidra till lagarbete genom att utföra relaterade uppgifter efter behov
Hantera stora mängder inkommande samtal, e-postmeddelanden och chatter
Identifiera och bedöma kundens behov av att uppnå tillfredsställelse
Följa kommunikationsriktlinjer och policy
Gå extra för att engagera kunder
Ytterligare intern utbildning ges av företaget.
Krav
Flytande språkkunskaper på svenska och bra engelska
Erfarenhet av kundsupport kommer att betraktas som en fördel men inte nödvändigt eftersom företaget erbjuder full intern utbildning
Starka kommunikationsfärdigheter via telefon genom att lyssna
Kundorientering och förmåga att anpassa och svara på olika typer av tecken
Generell Datakunskap
God kommunikation / PR
Möjlighet att arbeta skift
Förmåga att arbeta både ensam och som en del av ett lag är nödvändigt
Förmåner
Företaget erbjuder en utmärkt arbetsmiljö och ett attraktivt paket, med många fördelar och förmåner som:
Utmärkt lön
Transport från flygplats och boende i 2-4 veckor
Månadshyresbidrag
Månadsbonus baserat på prestation
Årlig Bonus
Full sjukförsäkring
Refereringsbonus för nya kollegor
Spännande företagets aktiviteter
2 flygbiljetter i året till ett värde av 250 Euro per biljett.
Företaget hjälper dig med samtliga praktiska saker, som att hitta boende, så att din start i Cypern blir fantastisk!
Vi söker svensktalande personer som vill uppleva fantastiska Portugal och samtidigt jobba på ett branschledande företag med världskända varumärken!
Vår klient har ansetts som det bästa företaget att jobba för i Portugal, Lissabon sju gånger av "Great place to work Institute". Vår klient jobbar med de största och mest respekterade varumärkena globalt och erbjuder sina kunder service, teknisk support, kundvärvande, digitala lösningar, analytics, back office och andra specialiserade tjänster för att säkerställa konsekvent positiva kundinteraktioner. Vår klient är ett företag på 217.000 passionerade medarbetare som arbetar på 340 platser och som erbjuder enastående kundupplevelse från 74 länder i 265 olika språk och dialekter.
Som en av världens största privata arbetsgivare och som global branschledare är deras strategi att attrahera och behålla de bästa människorna och ge den bästa arbetsmiljön för att inspirera sina team över hela världen. De vet att glada anställda är mer engagerade och kan skapa en bättre upplevelse som driver högre kundnöjdhet och tillväxt. Deras anställda kommer från världens alla hörn och tar därför med sig viktiga erfarenheter och färdigheter till företaget. Som ett dynamiskt team är de engagerade i sina partners framgång och dedikerade att erbjuda en enastående service för våra kunder i alla lägen. Bli en del av dem och en multikulturell miljö.
Arbetsuppgifter
Hjälpa kunder före, under och efter köp
Assistera kunder med betalningstransaktioner och leveranser
Assistera kunder vid problem med deras konton
Svara på frågor angående kampanjer, hemsidan och betalningar
Din profil
Flytande i svenska, skriftligt och muntligt
Goda datakunskaper
Goda kommunikationsfärdigheter
Sympatisk och empatisk
Kan arbeta i team och sprida god laganda
Är flexibel och snabblärd
Erfarenhet inom telefonsupport / callcenter-miljö är en fördel.
Förmåner
Att jobba för vår klient är en stor möjlighet för dig som vill växa inom ett globalt företag med stora resurser. De vill satsa på dig som har ambitioner om att ha en framgångsrik karriär och därför har motivationen till att lägga in det där lilla extra. Det finns stora utvecklingsmöjligheter och internrekrytering är väldigt vanligt. Vår klient är väldigt noga med att alla anställda ska trivas bra på jobbet och att det ska vara god stämning mellan medarbetare. De har varje vecka eventer för all personal. Det kan tex vara vindsurfing, yogalektioner eller fotbollsturnering. Dessutom har de varje vecka Friday-beers på sin takterras.
En unik möjlighet att bo, jobba och lära känna ett helt nytt land och dess kultur
Rum i företagets lägenhet
En gratis flygresa hem varje år (inom EU)
Återbetald flygbiljett ner till Lissabon
Karriärsmöjligheter i en multikulturell miljö
Möjlighet att arbeta tillsammans med ledare från olika industrier
Stabila arbetsförhållanden och utvecklingsplaner
Privat sjukförsäkring efter 6 månaders anställning
Gratis språkkurs i portugisiska, vattensporter, fester, soft trekking och mycket mycket mer!
Att bo och jobba i Lissabon
Lissabon är huvudstaden i Portugal och har ungefär 500 000 invånare i den centrala delen av staden, och ungefär 2,8 miljoner i hela storstadsområdet. I Lissabon finns det allt möjligt att göra. Det är en stad som har nära till havet, kan erbjuda bra shopping, nattliv och har också ett otroligt kulturarv men många fina gamla byggnader. På Portugals "riviera", väster om Lissabon, ligger de populära badorterna Estoril och Cascais. I Estoril finns även Europas största kasino. Lissabon bjuder, under stora delar av året, på ett behagligt klimat och ett strålande väder. Detta har lett till att Lissabon och Portugal blivit populära resemål för europeiska resenärer. Klimatet är vad man kallar subtropiskt – medelhavsklimat, det innebär att det är milda vintrar och varma till heta somrar. Allt fler skandinaver har fått upp intresse för Portugal och många menar på att Lissabon kommer att bli det nya Barcelona. Lissabon har allt kan önska sig. sol, värme, nattliv, avslappnad levnadsstil, shopping, kultur, storstad, parker och såklart surfing.
Apr 05, 2020
Full time
Vi söker svensktalande personer som vill uppleva fantastiska Portugal och samtidigt jobba på ett branschledande företag med världskända varumärken!
Vår klient har ansetts som det bästa företaget att jobba för i Portugal, Lissabon sju gånger av "Great place to work Institute". Vår klient jobbar med de största och mest respekterade varumärkena globalt och erbjuder sina kunder service, teknisk support, kundvärvande, digitala lösningar, analytics, back office och andra specialiserade tjänster för att säkerställa konsekvent positiva kundinteraktioner. Vår klient är ett företag på 217.000 passionerade medarbetare som arbetar på 340 platser och som erbjuder enastående kundupplevelse från 74 länder i 265 olika språk och dialekter.
Som en av världens största privata arbetsgivare och som global branschledare är deras strategi att attrahera och behålla de bästa människorna och ge den bästa arbetsmiljön för att inspirera sina team över hela världen. De vet att glada anställda är mer engagerade och kan skapa en bättre upplevelse som driver högre kundnöjdhet och tillväxt. Deras anställda kommer från världens alla hörn och tar därför med sig viktiga erfarenheter och färdigheter till företaget. Som ett dynamiskt team är de engagerade i sina partners framgång och dedikerade att erbjuda en enastående service för våra kunder i alla lägen. Bli en del av dem och en multikulturell miljö.
Arbetsuppgifter
Hjälpa kunder före, under och efter köp
Assistera kunder med betalningstransaktioner och leveranser
Assistera kunder vid problem med deras konton
Svara på frågor angående kampanjer, hemsidan och betalningar
Din profil
Flytande i svenska, skriftligt och muntligt
Goda datakunskaper
Goda kommunikationsfärdigheter
Sympatisk och empatisk
Kan arbeta i team och sprida god laganda
Är flexibel och snabblärd
Erfarenhet inom telefonsupport / callcenter-miljö är en fördel.
Förmåner
Att jobba för vår klient är en stor möjlighet för dig som vill växa inom ett globalt företag med stora resurser. De vill satsa på dig som har ambitioner om att ha en framgångsrik karriär och därför har motivationen till att lägga in det där lilla extra. Det finns stora utvecklingsmöjligheter och internrekrytering är väldigt vanligt. Vår klient är väldigt noga med att alla anställda ska trivas bra på jobbet och att det ska vara god stämning mellan medarbetare. De har varje vecka eventer för all personal. Det kan tex vara vindsurfing, yogalektioner eller fotbollsturnering. Dessutom har de varje vecka Friday-beers på sin takterras.
En unik möjlighet att bo, jobba och lära känna ett helt nytt land och dess kultur
Rum i företagets lägenhet
En gratis flygresa hem varje år (inom EU)
Återbetald flygbiljett ner till Lissabon
Karriärsmöjligheter i en multikulturell miljö
Möjlighet att arbeta tillsammans med ledare från olika industrier
Stabila arbetsförhållanden och utvecklingsplaner
Privat sjukförsäkring efter 6 månaders anställning
Gratis språkkurs i portugisiska, vattensporter, fester, soft trekking och mycket mycket mer!
Att bo och jobba i Lissabon
Lissabon är huvudstaden i Portugal och har ungefär 500 000 invånare i den centrala delen av staden, och ungefär 2,8 miljoner i hela storstadsområdet. I Lissabon finns det allt möjligt att göra. Det är en stad som har nära till havet, kan erbjuda bra shopping, nattliv och har också ett otroligt kulturarv men många fina gamla byggnader. På Portugals "riviera", väster om Lissabon, ligger de populära badorterna Estoril och Cascais. I Estoril finns även Europas största kasino. Lissabon bjuder, under stora delar av året, på ett behagligt klimat och ett strålande väder. Detta har lett till att Lissabon och Portugal blivit populära resemål för europeiska resenärer. Klimatet är vad man kallar subtropiskt – medelhavsklimat, det innebär att det är milda vintrar och varma till heta somrar. Allt fler skandinaver har fått upp intresse för Portugal och många menar på att Lissabon kommer att bli det nya Barcelona. Lissabon har allt kan önska sig. sol, värme, nattliv, avslappnad levnadsstil, shopping, kultur, storstad, parker och såklart surfing.
Swedish Customer Service Representative to sunny Athens in Greece
Nordic Jobs Worldwide is looking for candidates with a fluent or native Swedish language skillset, for a Customer Service job in Athens, Greece.
Do you speak Swedish and want to gain international experience within customer service and the IT industry? Then we have a golden opportunity for you!
Our multicultural client is searching for Swedish speakers, that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens!
Our partner is the market leader in Customer Care Services. They were awarded as the “Best Multi-Lingual Contact Center in Europe, 2017” and as a “Great Place to Work, 2017” in Greece.
Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece.
Join them and enjoy one of the sunniest Mediterranean countries. Greece is the place where you can find the whole world in a miniature. Join now our partner as a Swedish Speaking Advisor! Discover yourself the beauty of the Greek nature! Taste their famous kitchen! The history of 3. 000 years is harmonized with a modern and pleasant place to live and work!
You will be asked to:
Interact effectively with existing customers via Calls, E mails or Chat in both Swedish and English.
Handle customers’ complaints and issues with patience and empathy.
Be able to solve efficiently all the technical issues.
Record details of customer contacts and actions taken.
Benefits:
A highly attractive salary package, twice the average Greek salary
Paid training in state-of-the-art facilities
Bonus after training
Bonus 3 times a year (Christmas/Easter/Summer)
Monthly performance bonus
Relocation package , including paid flight to Athens, pickup from the airport and 2 weeks of paid accommodation in a hotel + A support team to make your relocation as smooth as possible, including help in finding an apartment
Company-organized festivals, parties, excursions etc. throughout the year
On-site canteen
Discounts for employees all over Athens
Excellent career advancement opportunities
A very international working environment
In-house doctor and medical insurance
About the company
The Company is now looking to strengthen their Nordic teams and are looking forward to you joining their award-winning organization. They are an industry leader in providing customer care through various channels and view their employees as the strongest asset to maintain and develop the company’s culture! They work hard but also know that a happy employee is a productive employee. For re-charging, new experiences and adventures, Athens is a city that stands out. So join today and invest in your growth!
Working in Athens
Athens is in the southern part of the Greece on the Mediterranean coast, surrounded by mountains on three sides. About half of all Greeks live in or around the city. Athens is one of the world's oldest cities, and together with Rome there are no cities that have so much documented history related to them. Athens has grown into a big city with over three million inhabitants and is a perfect destination if you love culture, history and a warm climate.
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.
Apr 05, 2020
Full time
Swedish Customer Service Representative to sunny Athens in Greece
Nordic Jobs Worldwide is looking for candidates with a fluent or native Swedish language skillset, for a Customer Service job in Athens, Greece.
Do you speak Swedish and want to gain international experience within customer service and the IT industry? Then we have a golden opportunity for you!
Our multicultural client is searching for Swedish speakers, that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens!
Our partner is the market leader in Customer Care Services. They were awarded as the “Best Multi-Lingual Contact Center in Europe, 2017” and as a “Great Place to Work, 2017” in Greece.
Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece.
Join them and enjoy one of the sunniest Mediterranean countries. Greece is the place where you can find the whole world in a miniature. Join now our partner as a Swedish Speaking Advisor! Discover yourself the beauty of the Greek nature! Taste their famous kitchen! The history of 3. 000 years is harmonized with a modern and pleasant place to live and work!
You will be asked to:
Interact effectively with existing customers via Calls, E mails or Chat in both Swedish and English.
Handle customers’ complaints and issues with patience and empathy.
Be able to solve efficiently all the technical issues.
Record details of customer contacts and actions taken.
Benefits:
A highly attractive salary package, twice the average Greek salary
Paid training in state-of-the-art facilities
Bonus after training
Bonus 3 times a year (Christmas/Easter/Summer)
Monthly performance bonus
Relocation package , including paid flight to Athens, pickup from the airport and 2 weeks of paid accommodation in a hotel + A support team to make your relocation as smooth as possible, including help in finding an apartment
Company-organized festivals, parties, excursions etc. throughout the year
On-site canteen
Discounts for employees all over Athens
Excellent career advancement opportunities
A very international working environment
In-house doctor and medical insurance
About the company
The Company is now looking to strengthen their Nordic teams and are looking forward to you joining their award-winning organization. They are an industry leader in providing customer care through various channels and view their employees as the strongest asset to maintain and develop the company’s culture! They work hard but also know that a happy employee is a productive employee. For re-charging, new experiences and adventures, Athens is a city that stands out. So join today and invest in your growth!
Working in Athens
Athens is in the southern part of the Greece on the Mediterranean coast, surrounded by mountains on three sides. About half of all Greeks live in or around the city. Athens is one of the world's oldest cities, and together with Rome there are no cities that have so much documented history related to them. Athens has grown into a big city with over three million inhabitants and is a perfect destination if you love culture, history and a warm climate.
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.
Do you want to make a career in IT? We are looking for you who want to be part of a fantastic team in Brno, Czech Republic!
Our partner in the Czech Republic offers transformative digital services to corporate customers worldwide. The company is a leading supplier of the next generation of consulting, technology and outsourcing solutions and their combined IT and BPM solutions create value across several different industries. From its Brno Deliver Centre, they provide services to more than 20 global multinational companies. You now have the opportunity to take part in the digital transformation from a close range and influence the processes that change the world!
The role:
Providing support to employees of a global Finish company • Cooperation within the team • Handling different requests via chat, email and phone • Analyze and solve wide range of issues
Requirements
Proficiency in Swedish and English (B2 level required) • Basic IT knowledge is a plus but not a requirement • Focus on customer • Team player
The Offer
Permanent contract • Performance bonus • Meal vouchers • Multisport card • Language courses • Competitive salary • 5th week of leave • Bike Friendly • Modern offices in the center of Brno, 2nd largest city of Czech Republic • Initial Accommodation - 2 weeks accommodation provided by the company on joining • Training opportunities - Professional training provided by experts for eligible employees – Six
Sigma Green Belt, ITIL, Analytical Skills, Innovative Thinking, Leadership Training, MS Office etc.
Living in Brno
Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature. Brno is a truly international city with inhabitants and visitors from all over the world and there is no requirement to speak Czech!
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.
Apr 05, 2020
Full time
Do you want to make a career in IT? We are looking for you who want to be part of a fantastic team in Brno, Czech Republic!
Our partner in the Czech Republic offers transformative digital services to corporate customers worldwide. The company is a leading supplier of the next generation of consulting, technology and outsourcing solutions and their combined IT and BPM solutions create value across several different industries. From its Brno Deliver Centre, they provide services to more than 20 global multinational companies. You now have the opportunity to take part in the digital transformation from a close range and influence the processes that change the world!
The role:
Providing support to employees of a global Finish company • Cooperation within the team • Handling different requests via chat, email and phone • Analyze and solve wide range of issues
Requirements
Proficiency in Swedish and English (B2 level required) • Basic IT knowledge is a plus but not a requirement • Focus on customer • Team player
The Offer
Permanent contract • Performance bonus • Meal vouchers • Multisport card • Language courses • Competitive salary • 5th week of leave • Bike Friendly • Modern offices in the center of Brno, 2nd largest city of Czech Republic • Initial Accommodation - 2 weeks accommodation provided by the company on joining • Training opportunities - Professional training provided by experts for eligible employees – Six
Sigma Green Belt, ITIL, Analytical Skills, Innovative Thinking, Leadership Training, MS Office etc.
Living in Brno
Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature. Brno is a truly international city with inhabitants and visitors from all over the world and there is no requirement to speak Czech!
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.
On behalf of our client, a leading global outsourcing provider, is looking for Multi-Lingual Customer Support Agents to work in Lisbon, Portugal. Lisbon is a picturesque city that combines one of the greatest historical cities, complete with cultural treasures and surprising sights, with affordable lifestyle by being Western Europe’s least expensive capital.
If you are a hard-working and self-driven individual who has always dreamt of working and living abroad, then this could be the perfect opportunity for you to build a career for themselves while living in one of the most breath-taking cities of Europe!
The role involves:
Have an efficient, professional and personalised rapport with customers via various communication methods;
Create and keep an effective collaboration with the client’s partners;
Maintain a constructive state of mind in difficult and stressful situation;
Always be on the lookout for an effective solution to the Customer’s inquiries while also improving your performance.
The ideal candidate:
Fluency in written and spoken English;
Native level fluency in German;
Superior empathetic skills;
A team-player with efficient multi-tasking skills;
Superior verbal and written communication as well as being goal oriented in a fast-paced environment.
What’s in it for you?
Training from day one and onwards, with development and advancement opportunities;
Fruit days;
Health benefits;
A highly motivated and fun-loving team;
Possible relocation assistance;
Attractive basic salary.
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!
Apr 05, 2020
Full time
On behalf of our client, a leading global outsourcing provider, is looking for Multi-Lingual Customer Support Agents to work in Lisbon, Portugal. Lisbon is a picturesque city that combines one of the greatest historical cities, complete with cultural treasures and surprising sights, with affordable lifestyle by being Western Europe’s least expensive capital.
If you are a hard-working and self-driven individual who has always dreamt of working and living abroad, then this could be the perfect opportunity for you to build a career for themselves while living in one of the most breath-taking cities of Europe!
The role involves:
Have an efficient, professional and personalised rapport with customers via various communication methods;
Create and keep an effective collaboration with the client’s partners;
Maintain a constructive state of mind in difficult and stressful situation;
Always be on the lookout for an effective solution to the Customer’s inquiries while also improving your performance.
The ideal candidate:
Fluency in written and spoken English;
Native level fluency in German;
Superior empathetic skills;
A team-player with efficient multi-tasking skills;
Superior verbal and written communication as well as being goal oriented in a fast-paced environment.
What’s in it for you?
Training from day one and onwards, with development and advancement opportunities;
Fruit days;
Health benefits;
A highly motivated and fun-loving team;
Possible relocation assistance;
Attractive basic salary.
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!
On behalf of our client, a leading global outsourcing provider, is looking for Multi-Lingual Customer Support Agents to work in Lisbon, Portugal. Lisbon is a picturesque city that combines one of the greatest historical cities, complete with cultural treasures and surprising sights, with affordable lifestyle by being Western Europe’s least expensive capital.
If you are a hard-working and self-driven individual who has always dreamt of working and living abroad, then this could be the perfect opportunity for you to build a career for themselves while living in one of the most breath-taking cities of Europe!
The role involves:
Have an efficient, professional and personalised rapport with customers via various communication methods;
Create and keep an effective collaboration with the client’s partners;
Maintain a constructive state of mind in difficult and stressful situation;
Always be on the lookout for an effective solution to the Customer’s inquiries while also improving your performance.
The ideal candidate:
Fluency in written and spoken English;
Native level fluency in German;
Superior empathetic skills;
A team-player with efficient multi-tasking skills;
Superior verbal and written communication as well as being goal oriented in a fast-paced environment.
What’s in it for you?
Training from day one and onwards, with development and advancement opportunities;
Fruit days;
Health benefits;
A highly motivated and fun-loving team;
Possible relocation assistance;
Attractive basic salary.
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!
Apr 03, 2020
Full time
On behalf of our client, a leading global outsourcing provider, is looking for Multi-Lingual Customer Support Agents to work in Lisbon, Portugal. Lisbon is a picturesque city that combines one of the greatest historical cities, complete with cultural treasures and surprising sights, with affordable lifestyle by being Western Europe’s least expensive capital.
If you are a hard-working and self-driven individual who has always dreamt of working and living abroad, then this could be the perfect opportunity for you to build a career for themselves while living in one of the most breath-taking cities of Europe!
The role involves:
Have an efficient, professional and personalised rapport with customers via various communication methods;
Create and keep an effective collaboration with the client’s partners;
Maintain a constructive state of mind in difficult and stressful situation;
Always be on the lookout for an effective solution to the Customer’s inquiries while also improving your performance.
The ideal candidate:
Fluency in written and spoken English;
Native level fluency in German;
Superior empathetic skills;
A team-player with efficient multi-tasking skills;
Superior verbal and written communication as well as being goal oriented in a fast-paced environment.
What’s in it for you?
Training from day one and onwards, with development and advancement opportunities;
Fruit days;
Health benefits;
A highly motivated and fun-loving team;
Possible relocation assistance;
Attractive basic salary.
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!
Our iGaming client, focused on Sportsbetting is currently looking for a Sportsbook CRM Team Leader to join and guide their team within the CRM department. Key Responsibilities:
Manage a CRM team of a Sport betting brand
Plan and oversee execution of the CRM plan across all channels and apps
Manage optimization and report all relevant KPIs and other campaign measurements
Hands on administrative and Back Office systems
Analyse, optimize and maintain CRM processes and customers journeys
Ensure promotional campaigns use all available marketing tools
Take part in relevant project and initiate ideas
Report to stakeholders on all activity and plans – weekly and according to needs
Requirements:
At least 2 years previous experience in a similar position
Sport savvy
Creative, imaginative and detail-oriented
Knows how to work in a multi-cultural environment
Excellent interpersonal skills, an aptitude for teamwork and the ability to brainstorm
Knowledge of Excel and Microsoft Office
Fluent Spanish is a plus!
Excellent English Communication Skills
Experience in email marketing
Experience with Optimove is advantageous
Bachelor’s Degree –Preferably in Economics, Business, Marketing or other analytical domains
Apr 03, 2020
Full time
Our iGaming client, focused on Sportsbetting is currently looking for a Sportsbook CRM Team Leader to join and guide their team within the CRM department. Key Responsibilities:
Manage a CRM team of a Sport betting brand
Plan and oversee execution of the CRM plan across all channels and apps
Manage optimization and report all relevant KPIs and other campaign measurements
Hands on administrative and Back Office systems
Analyse, optimize and maintain CRM processes and customers journeys
Ensure promotional campaigns use all available marketing tools
Take part in relevant project and initiate ideas
Report to stakeholders on all activity and plans – weekly and according to needs
Requirements:
At least 2 years previous experience in a similar position
Sport savvy
Creative, imaginative and detail-oriented
Knows how to work in a multi-cultural environment
Excellent interpersonal skills, an aptitude for teamwork and the ability to brainstorm
Knowledge of Excel and Microsoft Office
Fluent Spanish is a plus!
Excellent English Communication Skills
Experience in email marketing
Experience with Optimove is advantageous
Bachelor’s Degree –Preferably in Economics, Business, Marketing or other analytical domains
On behalf of our client, a leading global outsourcing provider, is looking for Multi-Lingual Customer Support Agents to work in Lisbon, Portugal. Lisbon is a picturesque city that combines one of the greatest historical cities, complete with cultural treasures and surprising sights, with affordable lifestyle by being Western Europe’s least expensive capital.
If you are a hard-working and self-driven individual who has always dreamt of working and living abroad, then this could be the perfect opportunity for you to build a career for themselves while living in one of the most breath-taking cities of Europe!
The role involves:
Have an efficient, professional and personalised rapport with customers via various communication methods;
Create and keep an effective collaboration with the client’s partners;
Maintain a constructive state of mind in difficult and stressful situation;
Always be on the lookout for an effective solution to the Customer’s inquiries while also improving your performance.
The ideal candidate:
Fluency in written and spoken English;
Native level fluency in German;
Superior empathetic skills;
A team-player with efficient multi-tasking skills;
Superior verbal and written communication as well as being goal oriented in a fast-paced environment.
What’s in it for you?
Training from day one and onwards, with development and advancement opportunities;
Fruit days;
Health benefits;
A highly motivated and fun-loving team;
Possible relocation assistance;
Attractive basic salary.
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!
Apr 03, 2020
Full time
On behalf of our client, a leading global outsourcing provider, is looking for Multi-Lingual Customer Support Agents to work in Lisbon, Portugal. Lisbon is a picturesque city that combines one of the greatest historical cities, complete with cultural treasures and surprising sights, with affordable lifestyle by being Western Europe’s least expensive capital.
If you are a hard-working and self-driven individual who has always dreamt of working and living abroad, then this could be the perfect opportunity for you to build a career for themselves while living in one of the most breath-taking cities of Europe!
The role involves:
Have an efficient, professional and personalised rapport with customers via various communication methods;
Create and keep an effective collaboration with the client’s partners;
Maintain a constructive state of mind in difficult and stressful situation;
Always be on the lookout for an effective solution to the Customer’s inquiries while also improving your performance.
The ideal candidate:
Fluency in written and spoken English;
Native level fluency in German;
Superior empathetic skills;
A team-player with efficient multi-tasking skills;
Superior verbal and written communication as well as being goal oriented in a fast-paced environment.
What’s in it for you?
Training from day one and onwards, with development and advancement opportunities;
Fruit days;
Health benefits;
A highly motivated and fun-loving team;
Possible relocation assistance;
Attractive basic salary.
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!
On behalf of our client here in Malta, within the iGaming sector, we are looking for an analytical individual with a creative twist! You can look at a set of keywords, figure out what someone searching for those phrases wants to know, and write it clearly and succinctly in natural-sounding way.
You have the ability to create new and optimize existing content and uncover new opportunities for our clients and partners! You possess strong creative skills and the ability to multitask in a fast-paced environment and assist in concept strategies for different advertising channels.
Responsibilities:
SEO analysis using all data resources and tools available
Conduct keyword research including industry trends and competitive analysis to drive the most valuable traffic
Develop and implement architectural, technical, and content recommendations
Responsible for execution, coordinating, implementing and optimizing SEO activities as well as provide input on on-page & off-page content formatting
Collect the data and make a report on traffic, ranking and any other SEO aspects
Monitor SEO performance of your markets, by using SEO tools available (Google Analytics, Monitorank etc.)
Conduct SEO technical audits and participate in SEO audit presentations
Competitive intelligence gathering – Stay up to date with the latest SEO and industry trends
Manage timelines, expectations, and deliverables to ensure clients’ requests are completed in efficient and timely manner
Owning responsibility for the strategy and execution of large-scale organic search projects for global, world-class brands
Requirements:
Proven success in SEO
Experience both in Casino & Sportsbook (or very good knowledge and exposure to both)
Native level of Spanish, fluent English
Past-proven experience in implementing SEO initiatives
A comprehensive knowledge of organic search and how SEO can influence ranking algorithms including SEO tools like Log analyzer tool, SemRush, Majestic SEO, Ahrefs
Motivation, dedication and a desire to make a difference
Creativity and eagerness to propose awesome competitive product strategies to support traffic growth
Problem solving attitude through thinking outside the box
Apr 03, 2020
Full time
On behalf of our client here in Malta, within the iGaming sector, we are looking for an analytical individual with a creative twist! You can look at a set of keywords, figure out what someone searching for those phrases wants to know, and write it clearly and succinctly in natural-sounding way.
You have the ability to create new and optimize existing content and uncover new opportunities for our clients and partners! You possess strong creative skills and the ability to multitask in a fast-paced environment and assist in concept strategies for different advertising channels.
Responsibilities:
SEO analysis using all data resources and tools available
Conduct keyword research including industry trends and competitive analysis to drive the most valuable traffic
Develop and implement architectural, technical, and content recommendations
Responsible for execution, coordinating, implementing and optimizing SEO activities as well as provide input on on-page & off-page content formatting
Collect the data and make a report on traffic, ranking and any other SEO aspects
Monitor SEO performance of your markets, by using SEO tools available (Google Analytics, Monitorank etc.)
Conduct SEO technical audits and participate in SEO audit presentations
Competitive intelligence gathering – Stay up to date with the latest SEO and industry trends
Manage timelines, expectations, and deliverables to ensure clients’ requests are completed in efficient and timely manner
Owning responsibility for the strategy and execution of large-scale organic search projects for global, world-class brands
Requirements:
Proven success in SEO
Experience both in Casino & Sportsbook (or very good knowledge and exposure to both)
Native level of Spanish, fluent English
Past-proven experience in implementing SEO initiatives
A comprehensive knowledge of organic search and how SEO can influence ranking algorithms including SEO tools like Log analyzer tool, SemRush, Majestic SEO, Ahrefs
Motivation, dedication and a desire to make a difference
Creativity and eagerness to propose awesome competitive product strategies to support traffic growth
Problem solving attitude through thinking outside the box
On behalf of our client, a leading global outsourcing provider, is looking for Multi-Lingual Customer Support Agents to work in Lisbon, Portugal. Lisbon is a picturesque city that combines one of the greatest historical cities, complete with cultural treasures and surprising sights, with affordable lifestyle by being Western Europe’s least expensive capital.
If you are a hard-working and self-driven individual who has always dreamt of working and living abroad, then this could be the perfect opportunity for you to build a career for themselves while living in one of the most breath-taking cities of Europe!
The role involves:
Have an efficient, professional and personalised rapport with customers via various communication methods;
Create and keep an effective collaboration with the client’s partners;
Maintain a constructive state of mind in difficult and stressful situation;
Always be on the lookout for an effective solution to the Customer’s inquiries while also improving your performance.
The ideal candidate:
Fluency in written and spoken English;
Native level fluency in German;
Superior empathetic skills;
A team-player with efficient multi-tasking skills;
Superior verbal and written communication as well as being goal oriented in a fast-paced environment.
What’s in it for you?
Training from day one and onwards, with development and advancement opportunities;
Fruit days;
Health benefits;
A highly motivated and fun-loving team;
Possible relocation assistance;
Attractive basic salary.
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!
Apr 03, 2020
Full time
On behalf of our client, a leading global outsourcing provider, is looking for Multi-Lingual Customer Support Agents to work in Lisbon, Portugal. Lisbon is a picturesque city that combines one of the greatest historical cities, complete with cultural treasures and surprising sights, with affordable lifestyle by being Western Europe’s least expensive capital.
If you are a hard-working and self-driven individual who has always dreamt of working and living abroad, then this could be the perfect opportunity for you to build a career for themselves while living in one of the most breath-taking cities of Europe!
The role involves:
Have an efficient, professional and personalised rapport with customers via various communication methods;
Create and keep an effective collaboration with the client’s partners;
Maintain a constructive state of mind in difficult and stressful situation;
Always be on the lookout for an effective solution to the Customer’s inquiries while also improving your performance.
The ideal candidate:
Fluency in written and spoken English;
Native level fluency in German;
Superior empathetic skills;
A team-player with efficient multi-tasking skills;
Superior verbal and written communication as well as being goal oriented in a fast-paced environment.
What’s in it for you?
Training from day one and onwards, with development and advancement opportunities;
Fruit days;
Health benefits;
A highly motivated and fun-loving team;
Possible relocation assistance;
Attractive basic salary.
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!
We are looking for a Norwegian speaking Customer Support Agent for our client in Malta! Do you have interest or experience with customer service? Are you looking to relocate to a warm destination?
About our client
Our clients owner is an expert poker player and a star affiliate. Their site was born online in 2011 where a handful of entrepreneurs who had a knack for entertaining others helped build their second home into what it is today.
Why work in Malta?
There is no doubt that Malta is a popular and attractive destination. There are many advantages to living in Malta. Among other things, it is very easy to rent an apartment. Malta is also a very safe country, and according to Eurostat, Malta has only 0. 3% criminal incidents per 1,000 inhabitants. Of course it's also hard to beat 300 days of sunshine a year! For people who love warmth, Malta is almost perfect! English is also the official language of Malta, which means that one can integrate and easily understand other people. Also all health expenses in Malta are free and as long as you are employed in a company, you get full support if anything would happen to you! Pretty amazing! Moving to Malta gives you the opportunity to experience both the city and the beach at the same time. Here you can wander around Valletta and experience the beautiful little streets, which remind you of Italian architecture at its best. At the same time you have many great swimming possibilities just a short bus ride away. If you like to shoppe Sliema instead! The beautiful city of Sliema is located along the coast with a view across the bay of Valletta, in the midst of Valletta and Saint Julian's. Here are the bars of good cafes, restaurants, pubs and shopping. The best part is that all this is 14 minutes walk from your new workplace!
What will you be doing ?
You will be the first point of contact with our players through live chat, email and phone calls. All aspects of this role are customer centric and focused on delivering the best possible experience. You will be mainly responsible for:
Greet and communicate with customers in a warm and empathetic fashion
Deliver a high level of customer service to customers regarding their queries and inform them about promotions and deals on site
Identify and support players in difficulties they might encounter
Enable our players with quality solutions in a timely, personal and professional manner that exceeds the customers’ expectations
Provide explanations to customers about products/site/policies
Keep up to date with new information/policies
Build a trusting relationship through accurate answers and a positive vibe
Understand, guide and support players in Responsible Gambling
Collaborate with our Fraud and payments team in customer queries
Understand AML and report any suspicious activity
Update customer account/details with necessary information when needed
Who are you?
A native or fluent Norwegian speaker who can also speak/write English fluently
You have a positive and a can-do attitude with a flexible approach
You enjoy learning and sharing your knowledge with others
You have a genuine interest in iGaming and eager to learn more
You take pride in giving support to people with empathy and show engagement in delivering an excellent service
An excellent listener
A team player that can work independently
Company offers :
Competitive salary
Private Health insurance
Quarterly company and team events
Annual company trip
Learning and development opportunities
Interested and ready for a career move?
Apr 03, 2020
Full time
We are looking for a Norwegian speaking Customer Support Agent for our client in Malta! Do you have interest or experience with customer service? Are you looking to relocate to a warm destination?
About our client
Our clients owner is an expert poker player and a star affiliate. Their site was born online in 2011 where a handful of entrepreneurs who had a knack for entertaining others helped build their second home into what it is today.
Why work in Malta?
There is no doubt that Malta is a popular and attractive destination. There are many advantages to living in Malta. Among other things, it is very easy to rent an apartment. Malta is also a very safe country, and according to Eurostat, Malta has only 0. 3% criminal incidents per 1,000 inhabitants. Of course it's also hard to beat 300 days of sunshine a year! For people who love warmth, Malta is almost perfect! English is also the official language of Malta, which means that one can integrate and easily understand other people. Also all health expenses in Malta are free and as long as you are employed in a company, you get full support if anything would happen to you! Pretty amazing! Moving to Malta gives you the opportunity to experience both the city and the beach at the same time. Here you can wander around Valletta and experience the beautiful little streets, which remind you of Italian architecture at its best. At the same time you have many great swimming possibilities just a short bus ride away. If you like to shoppe Sliema instead! The beautiful city of Sliema is located along the coast with a view across the bay of Valletta, in the midst of Valletta and Saint Julian's. Here are the bars of good cafes, restaurants, pubs and shopping. The best part is that all this is 14 minutes walk from your new workplace!
What will you be doing ?
You will be the first point of contact with our players through live chat, email and phone calls. All aspects of this role are customer centric and focused on delivering the best possible experience. You will be mainly responsible for:
Greet and communicate with customers in a warm and empathetic fashion
Deliver a high level of customer service to customers regarding their queries and inform them about promotions and deals on site
Identify and support players in difficulties they might encounter
Enable our players with quality solutions in a timely, personal and professional manner that exceeds the customers’ expectations
Provide explanations to customers about products/site/policies
Keep up to date with new information/policies
Build a trusting relationship through accurate answers and a positive vibe
Understand, guide and support players in Responsible Gambling
Collaborate with our Fraud and payments team in customer queries
Understand AML and report any suspicious activity
Update customer account/details with necessary information when needed
Who are you?
A native or fluent Norwegian speaker who can also speak/write English fluently
You have a positive and a can-do attitude with a flexible approach
You enjoy learning and sharing your knowledge with others
You have a genuine interest in iGaming and eager to learn more
You take pride in giving support to people with empathy and show engagement in delivering an excellent service
An excellent listener
A team player that can work independently
Company offers :
Competitive salary
Private Health insurance
Quarterly company and team events
Annual company trip
Learning and development opportunities
Interested and ready for a career move?
We are looking fro a German speaking Customer Support Agent for our client in Malta! Do you have interest or experience with customer service? Are you looking to relocate to a warm destination?
About our client
Our clients is online casino headquartered in Malta.
Why work in Malta? There is no doubt that Malta is a popular and attractive destination for Europeans looking for the sun and the good life! There are many advantages to living in Malta besides the 321 days of sunshine per year. It is very easy to rent an apartment and has only 0.3% criminal incidents per 1,000 inhabitants. English is also the official language of Malta, which means that one can integrate and easily understand other people. Also all health expenses in Malta are free and as long as you are employed in a company, you get full support if anything would happen to you! Pretty amazing! Beach, bars of good cafes, restaurants, pubs and shopping are all just a 14 minute walk from your new workplace!
What will you be doing?
You will be the first point of contact with our players through live chat, email and phone calls. All aspects of this role are customer centered and focused on delivering the best possible experience. You will be mainly responsible for:
Deliver a high level of customer service regarding queries and inform customers about promotions and deals on site
Identify and support players with difficulties they might encounter
Enable our players with quality solutions in a timely, personal and professional manner that exceeds the customers’ expectations
Provide explanations to customers about products/site/policies
Build a trusting relationship through accurate answers and a positive vibe
Understand, guide and support players in Responsible Gambling
Collaborate with our Fraud and payments team in customer queries
Understand AML and report any suspicious activity
Who are you?
A native or fluent German speaker who can also speak/write English fluently
You have a positive and a can-do attitude with a flexible approach
You enjoy learning and sharing your knowledge with others
You have a genuine interest in iGaming and eager to learn more
You take pride in giving support to people with empathy and show engagement in delivering an excellent service
An excellent listener
What the client offers
Apart from our vibrant and sunny offices and smashing team, here is what they offer you:
Competitive salary
Annual fitness allowances
Daily fresh fruit
Breakfast Wednesdays
Private Health insurance
Quarterly company and team events
VIP tickets to many events and festivals showcasing world class DJ’s
Local Football tickets
Annual company trip abroad
Learning and development opportunities
Education allowance
Corporate VIP discount scheme
Sounds exciting? Please email elisabeth@multilingualjobsworldwide.com to apply!
Apr 03, 2020
Full time
We are looking fro a German speaking Customer Support Agent for our client in Malta! Do you have interest or experience with customer service? Are you looking to relocate to a warm destination?
About our client
Our clients is online casino headquartered in Malta.
Why work in Malta? There is no doubt that Malta is a popular and attractive destination for Europeans looking for the sun and the good life! There are many advantages to living in Malta besides the 321 days of sunshine per year. It is very easy to rent an apartment and has only 0.3% criminal incidents per 1,000 inhabitants. English is also the official language of Malta, which means that one can integrate and easily understand other people. Also all health expenses in Malta are free and as long as you are employed in a company, you get full support if anything would happen to you! Pretty amazing! Beach, bars of good cafes, restaurants, pubs and shopping are all just a 14 minute walk from your new workplace!
What will you be doing?
You will be the first point of contact with our players through live chat, email and phone calls. All aspects of this role are customer centered and focused on delivering the best possible experience. You will be mainly responsible for:
Deliver a high level of customer service regarding queries and inform customers about promotions and deals on site
Identify and support players with difficulties they might encounter
Enable our players with quality solutions in a timely, personal and professional manner that exceeds the customers’ expectations
Provide explanations to customers about products/site/policies
Build a trusting relationship through accurate answers and a positive vibe
Understand, guide and support players in Responsible Gambling
Collaborate with our Fraud and payments team in customer queries
Understand AML and report any suspicious activity
Who are you?
A native or fluent German speaker who can also speak/write English fluently
You have a positive and a can-do attitude with a flexible approach
You enjoy learning and sharing your knowledge with others
You have a genuine interest in iGaming and eager to learn more
You take pride in giving support to people with empathy and show engagement in delivering an excellent service
An excellent listener
What the client offers
Apart from our vibrant and sunny offices and smashing team, here is what they offer you:
Competitive salary
Annual fitness allowances
Daily fresh fruit
Breakfast Wednesdays
Private Health insurance
Quarterly company and team events
VIP tickets to many events and festivals showcasing world class DJ’s
Local Football tickets
Annual company trip abroad
Learning and development opportunities
Education allowance
Corporate VIP discount scheme
Sounds exciting? Please email elisabeth@multilingualjobsworldwide.com to apply!
German speaking Unified Communication (Voice) Engineer Prague, Czech Republic About the company We use the power of technology to help organisations achieve great things. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With a turnover of USD 7.4 billion, offices in 49 countries, and over 30,000 employees, we deliver wherever our clients are, at every stage of their technology journey. Job description: The people we are looking for to join our brand new Global Delivery Centre are bold, different, and exceptional. We want people who take a different approach, with a driven attitude, an instinct to go beyond the ticket or challenge in front of them. You’ll be based in Prague – one of Europe’s most exciting, expanding capitals – working within a team of highly skilled colleagues. The role is responsible for providing a professional second-line remote technical support service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by managing incidents and seeing them through to an effective resolution. Their primary objective is to ensure all requests, process events and resolution incidents result in zero missed SLA conditions. The role is responsible for managing incidents of high complexity. Key Responsibilities:
Provide remote technical support to clients.
Identify root cause of incidents.
Ensure resolution of incidents and service requests.
Participate in performance reviews, identify causes of performance shortcomings and provide suggestions for improvement.
Review the recurring or high impact incidents and manage them through problem management process.
Qualifications:
CCNA Collaboration, or at least 2+ years of hands-on experience with supporting Cisco Unified Communications solutions.
Experience with CUAC, UCCX, UCCE and UCS-B/UCS-C is desirable.
2+ years of experience in communicating with customer to resolve complex and critical issues.
Experience and/or certifications with one or more of the following vendors and technologies is particularly advantageous: Polycom, Peterconnections (JDM Software), Andtek, Voxtron, ARC Attendant, Aurenz, NICE, MIND, Creston, Calabrio, Fenestrae, IPTrade, ACME Packet/Oracle, SBC, Audiocodes, NewVoice, Sonus/Ribbon SBC.
Proficiency in English & Dutch/German/French/Spanish is required.
What we offer:
Great working atmosphere in an international team.
Competitive salary.
5 weeks of vacation.
3 sick days per calendar year.
Motivating range of salary.
Compensation in the amount of the fixed basic salary for temporary absence to 21 days per year.
Contribution to the pension insurance.
Contribution for public transport.
Over standard health care.
Meal tickets – 100 CZK.
Refreshment (coffee, tea, water on work) for free.
Laptop and mobile phone including data tariff per company standards.
10% annual bonus based on the target achieved.
Paid referral bonus system.
Additional Information Core business hours will run between 6am and 6pm, you will be required to work on an 8 hour shift scheduled during these operating hours.
Apr 03, 2020
Part time
German speaking Unified Communication (Voice) Engineer Prague, Czech Republic About the company We use the power of technology to help organisations achieve great things. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With a turnover of USD 7.4 billion, offices in 49 countries, and over 30,000 employees, we deliver wherever our clients are, at every stage of their technology journey. Job description: The people we are looking for to join our brand new Global Delivery Centre are bold, different, and exceptional. We want people who take a different approach, with a driven attitude, an instinct to go beyond the ticket or challenge in front of them. You’ll be based in Prague – one of Europe’s most exciting, expanding capitals – working within a team of highly skilled colleagues. The role is responsible for providing a professional second-line remote technical support service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by managing incidents and seeing them through to an effective resolution. Their primary objective is to ensure all requests, process events and resolution incidents result in zero missed SLA conditions. The role is responsible for managing incidents of high complexity. Key Responsibilities:
Provide remote technical support to clients.
Identify root cause of incidents.
Ensure resolution of incidents and service requests.
Participate in performance reviews, identify causes of performance shortcomings and provide suggestions for improvement.
Review the recurring or high impact incidents and manage them through problem management process.
Qualifications:
CCNA Collaboration, or at least 2+ years of hands-on experience with supporting Cisco Unified Communications solutions.
Experience with CUAC, UCCX, UCCE and UCS-B/UCS-C is desirable.
2+ years of experience in communicating with customer to resolve complex and critical issues.
Experience and/or certifications with one or more of the following vendors and technologies is particularly advantageous: Polycom, Peterconnections (JDM Software), Andtek, Voxtron, ARC Attendant, Aurenz, NICE, MIND, Creston, Calabrio, Fenestrae, IPTrade, ACME Packet/Oracle, SBC, Audiocodes, NewVoice, Sonus/Ribbon SBC.
Proficiency in English & Dutch/German/French/Spanish is required.
What we offer:
Great working atmosphere in an international team.
Competitive salary.
5 weeks of vacation.
3 sick days per calendar year.
Motivating range of salary.
Compensation in the amount of the fixed basic salary for temporary absence to 21 days per year.
Contribution to the pension insurance.
Contribution for public transport.
Over standard health care.
Meal tickets – 100 CZK.
Refreshment (coffee, tea, water on work) for free.
Laptop and mobile phone including data tariff per company standards.
10% annual bonus based on the target achieved.
Paid referral bonus system.
Additional Information Core business hours will run between 6am and 6pm, you will be required to work on an 8 hour shift scheduled during these operating hours.
IB ANALYST
Partners with Sales on Renewal Opportunities
Overview
The IB Analyst works directly with Customers, Partners and Cisco internal stakeholders to help manage and optimize assets from purchase to renewal, safeguarding and ensuring data accuracy of our customers at all times. This position holds the operational responsibility for the Customer Installed Base lifecycle management enhancing customers and internal stakeholders experience across Services, Software and Subscriptions. The IB Analyst is pivotal in providing actionable insights across Cisco on customer IB synchronicity, license activation, license consumption, service coverage, subscription term compliance and software feature utilization. The IB Analyst uses this information to highlight renewal/adoption/compliance opportunities for the Customer Success team.
This role will help design and leverage “My Cisco Entitlement” enterprise solution in alignment with Customer lifecycle motions. “My Cisco Entitlement” provides a digitized platform experience for Customers visibility and management of all of their Assets in one place, allowing for assigned users to take actions with customers, access reports and data to capture recurring revenue opportunities. Leveraging the full capabilities of “My Cisco Entitlements” will be enabled through a clear strategy and set-up of Smart Accounts, a key responsibility of the Entitlement Manager as an outcome of the ongoing exposure to customer insights.
Activities Description:
Engage with account team and provide visibility into the assets & entitlements procured by the Customer, and position the value proposition of asset and entitlement management
Job description:
Accountable for owning & executing renewal contracts for software and services across an assigned territory
Quarterback the Renewals motion with the Customer and lead a team of Cisco & Partner resources for all Renewals activities from opportunity identification to close
Build deep relationships with Customer executives that are decision makers in the renewal to understand their objectives and accelerate path to full adoption, renewal and upside
Lead renewals opportunities or support AM in the overall negotiation (depending on deal size and elements) to ensure integrity of the renewal portion of the agreement
Perform risk assessment at T-9, T-6 and T-3 for all contracts, products and services. Partner with the CSEs and CSMs and leverage data/insights from all account resources
Identify growth opportunities and engage account manager, to define renewal and upsell proposals
Monitor quote creation, all Customer meetings, and make sure all contracts close on time and with maximum value for Cisco and its customers
Work closely with the sales team
Install Base Baseline Assessment and reconciliation
Synchronize their IB data with Cisco and collector IB data (Ensure data integrity), in partnership with internal CPS Data Operations teams
Monitor KPIs including CLI metrics and provide inputs to impact the metrics positively
Requirements:
Excellent communications skills
Ability to think outside the box and be an instrument of change
Deals with ambiguity and translate into synthesized message
A demonstrated track record of managing data across many sources is essential to this role.
Strong influencing skills proven ability to influence outside of organization and across roles and functions
Ability to apply a project management approach to problem solving (taking a large, complex problem and breaking it down into components, involve others as needed, drive resolution)
Attention to detail and ability to execute against tight timelines
Strong operational and organizational skills
Analytical thinking – ability to interpret and translate data into information and synthesize it for timely and accurate decision - making support to the client
Apr 03, 2020
Full time
IB ANALYST
Partners with Sales on Renewal Opportunities
Overview
The IB Analyst works directly with Customers, Partners and Cisco internal stakeholders to help manage and optimize assets from purchase to renewal, safeguarding and ensuring data accuracy of our customers at all times. This position holds the operational responsibility for the Customer Installed Base lifecycle management enhancing customers and internal stakeholders experience across Services, Software and Subscriptions. The IB Analyst is pivotal in providing actionable insights across Cisco on customer IB synchronicity, license activation, license consumption, service coverage, subscription term compliance and software feature utilization. The IB Analyst uses this information to highlight renewal/adoption/compliance opportunities for the Customer Success team.
This role will help design and leverage “My Cisco Entitlement” enterprise solution in alignment with Customer lifecycle motions. “My Cisco Entitlement” provides a digitized platform experience for Customers visibility and management of all of their Assets in one place, allowing for assigned users to take actions with customers, access reports and data to capture recurring revenue opportunities. Leveraging the full capabilities of “My Cisco Entitlements” will be enabled through a clear strategy and set-up of Smart Accounts, a key responsibility of the Entitlement Manager as an outcome of the ongoing exposure to customer insights.
Activities Description:
Engage with account team and provide visibility into the assets & entitlements procured by the Customer, and position the value proposition of asset and entitlement management
Job description:
Accountable for owning & executing renewal contracts for software and services across an assigned territory
Quarterback the Renewals motion with the Customer and lead a team of Cisco & Partner resources for all Renewals activities from opportunity identification to close
Build deep relationships with Customer executives that are decision makers in the renewal to understand their objectives and accelerate path to full adoption, renewal and upside
Lead renewals opportunities or support AM in the overall negotiation (depending on deal size and elements) to ensure integrity of the renewal portion of the agreement
Perform risk assessment at T-9, T-6 and T-3 for all contracts, products and services. Partner with the CSEs and CSMs and leverage data/insights from all account resources
Identify growth opportunities and engage account manager, to define renewal and upsell proposals
Monitor quote creation, all Customer meetings, and make sure all contracts close on time and with maximum value for Cisco and its customers
Work closely with the sales team
Install Base Baseline Assessment and reconciliation
Synchronize their IB data with Cisco and collector IB data (Ensure data integrity), in partnership with internal CPS Data Operations teams
Monitor KPIs including CLI metrics and provide inputs to impact the metrics positively
Requirements:
Excellent communications skills
Ability to think outside the box and be an instrument of change
Deals with ambiguity and translate into synthesized message
A demonstrated track record of managing data across many sources is essential to this role.
Strong influencing skills proven ability to influence outside of organization and across roles and functions
Ability to apply a project management approach to problem solving (taking a large, complex problem and breaking it down into components, involve others as needed, drive resolution)
Attention to detail and ability to execute against tight timelines
Strong operational and organizational skills
Analytical thinking – ability to interpret and translate data into information and synthesize it for timely and accurate decision - making support to the client
Web Applications Developer (Javascript) Malta In this role, you will be part of the creation of custom front-end web components and engaging web admins for the company. Security and performance of applications are key! Responsibilities:
Build front-end components for the company’s e-commerce web platform and a client portal.
Drive continual improvements by suggesting UI and Front End software architecture improvements and propose the use of new technologies, ensuring web development follows a responsive paradigm.
Periodically review staging and production environments, as well as client-side performance, and proactively improve on it.
Requirements:
Highly skilled at front-end engineering using Object-Oriented JavaScript, various JavaScript libraries and micro frameworks (jQuery, AngularJS, Angular2+ and Typescript etc.), HTML5 and CSS3.
Experienced with LESS/SASS or other CSS preprocessors.
Experienced with servers like Express.js, Tomcat, httpd etc.
Familiar with Node.js and surrounding tooling.
Expert knowledge in developing high-volume / high-availability web applications.
Knowledge of reactive programming and redux/flux is desirable.
Team player with great communication skills.
Proficient in written and spoken English.
Apr 02, 2020
Full time
Web Applications Developer (Javascript) Malta In this role, you will be part of the creation of custom front-end web components and engaging web admins for the company. Security and performance of applications are key! Responsibilities:
Build front-end components for the company’s e-commerce web platform and a client portal.
Drive continual improvements by suggesting UI and Front End software architecture improvements and propose the use of new technologies, ensuring web development follows a responsive paradigm.
Periodically review staging and production environments, as well as client-side performance, and proactively improve on it.
Requirements:
Highly skilled at front-end engineering using Object-Oriented JavaScript, various JavaScript libraries and micro frameworks (jQuery, AngularJS, Angular2+ and Typescript etc.), HTML5 and CSS3.
Experienced with LESS/SASS or other CSS preprocessors.
Experienced with servers like Express.js, Tomcat, httpd etc.
Familiar with Node.js and surrounding tooling.
Expert knowledge in developing high-volume / high-availability web applications.
Knowledge of reactive programming and redux/flux is desirable.
Team player with great communication skills.
Proficient in written and spoken English.
Are you fluent in German, service-minded, and eager to join a quality Norwegian company in Sindelfingen, Germany?
About our client
Our Client was founded on the west coast of Norway, in 1932. They provide worldwide distribution of premium furniture and equipment within the highchair, stroller and home textiles market segments.
About the position
As an German Customer Service Agent you will provide premium service to both customers and retailers and build relationships in order to making lasting positive impressions. The position is located in Sindelfingen, Germany, within close distance of Stuttgart.
Main responsibilities include:
Maintain customer data in ERP System (M3) and in the CRM system (SF) to assure 100% accuracy
Receive, process and track orders from customers by phone/E-mail/Chat
Ensure orders are registered in the system for shipment and invoicing
Answer retailer and consumer questions by phone, E-mail and chat
Advise customers about features, benefits and other details of products
Issue invoices and credit notes
Handle transport and product claims, returns and exchanges from customers
Overall the expectation is for the Customer Service Agent is to:
Cooperate very closely with credit control and eCommerce team
Be flexible to participate in serving other markets both serving retailers and end consumers in an international and multilingual team
Requirements
You are/have:
Commercial Education
First experiences in Customer Service or Sales
Native or C1 German and fluent English , additional languages are a big plus
Strong service mentality
Interest in working with and supporting international teams
Ability to work independently
Benefits
Fixed salary + bonus
Relocation bonus for hotel accomodation and flight
Fulltime position 40h/w with office hours Mon-Fri 08:00u - 17:00u (flexible)
Interested and ready for a career move? Please send your CV to elisabeth @multilingualjobsworldwide.com
Apr 02, 2020
Full time
Are you fluent in German, service-minded, and eager to join a quality Norwegian company in Sindelfingen, Germany?
About our client
Our Client was founded on the west coast of Norway, in 1932. They provide worldwide distribution of premium furniture and equipment within the highchair, stroller and home textiles market segments.
About the position
As an German Customer Service Agent you will provide premium service to both customers and retailers and build relationships in order to making lasting positive impressions. The position is located in Sindelfingen, Germany, within close distance of Stuttgart.
Main responsibilities include:
Maintain customer data in ERP System (M3) and in the CRM system (SF) to assure 100% accuracy
Receive, process and track orders from customers by phone/E-mail/Chat
Ensure orders are registered in the system for shipment and invoicing
Answer retailer and consumer questions by phone, E-mail and chat
Advise customers about features, benefits and other details of products
Issue invoices and credit notes
Handle transport and product claims, returns and exchanges from customers
Overall the expectation is for the Customer Service Agent is to:
Cooperate very closely with credit control and eCommerce team
Be flexible to participate in serving other markets both serving retailers and end consumers in an international and multilingual team
Requirements
You are/have:
Commercial Education
First experiences in Customer Service or Sales
Native or C1 German and fluent English , additional languages are a big plus
Strong service mentality
Interest in working with and supporting international teams
Ability to work independently
Benefits
Fixed salary + bonus
Relocation bonus for hotel accomodation and flight
Fulltime position 40h/w with office hours Mon-Fri 08:00u - 17:00u (flexible)
Interested and ready for a career move? Please send your CV to elisabeth @multilingualjobsworldwide.com
