686 Casino Jobs jobs

We are looking for an experienced Senior Customer Support person, for our HQ in Malta. We are a vibrant, ambitious new Sports Betting Company, driven by experienced industry professionals. You will, need to be proficient in English, other languages a bonus, have a love of sports, have the ability to do presentations, excellent gaming back office knowledge, betting, casino etc, and customer support know how. Great Salary Great company Great Opportunity to grow.   Must be Malta based.

KEY RESPONSIBILITIES Actively seek and recruit new affiliates in key markets in order to expand the program Manage, retain and maximise the acquisition potential of existing affiliates Motivating existing affiliates to optimise performance Increase existing portfolio with new performing campaigns on a monthly basis in accordance with target, budget and profit margin set Manage campaign performance against deliverable to ensure that optimal results are achieved on a case-by-case basis in line with strategic objectives Plan, execute, optimise and report on media campaigns and affiliate performance Create and implement online advertising campaigns Complete weekly and monthly reports Provide a high standard and efficient service to our clients Work in accordance with the established strategy and within budget to achieve set targets Analyse profitability of campaign JOB REQUIREMENTS 8+ years of strong affiliate management experience...

Customer service agents deal with casino customers via chat and email. Agents make an important contribution to customer satisfaction by providing a prompt, efficient and courteous service to the customers. Mandatory – Native German Speaker Responsibilities: Provides excellent customer service assistance to casino clients via chat and email. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; escalating requests to the relevant departments Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Able to handle stressful situations Involves management during an...

Our client is looking for Senior Back End Developers (Scala) who are passionate about designing, coding and creating robust, scalable, and secure systems. As a member of the team, you will need strong software engineering skills and excellent interpersonal communication to collaborate with the team of software engineers to design and develop new systems from the ground up.   Responsibilities Design and develop maintainable and reusable software Implement automated testing and unit tests Collaborate closely with back-end and front-end engineers to develop new and maintain existing systems Creating database schemas to support business requirements Integrate user-facing elements developed by front-end developers with server-side logic Optimise applications to obtain maximum throughput and scalability Participate in code and design reviews to maintain our high development standards Managing hosting environments, including basic database administration and scaling...

On behalf of our client we are looking for a Danish Customer Support Agent to work in sunny Malta, a Mediterranean island with a vibrant nightlife and affordable lifestyle. The job is an excellent opportunity to experience everything Malta has to offer. Responsibilities: Interact with customers; assisting them and providing a welcoming and pleasant experience via live chat, e-mail and telephone. Work closely together with the payments team Support colleagues and contribute to an awesome working atmosphere  Requirements: Exemplary and responsible team player Strong sense of initiative Excellent written and verbal Danish communication skills  Can work well under pressure Excellent Computer literacy skills, especially in web-based applications An interest in iGaming or a willingness to learn Customer Service focused To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have...

On behalf of our iGaming client, we are looking for a  Senior Customer Support. This could be an excellent opportunity for you to boost your career or gain more experience! Job Description: Answering customer’s inquiries via email and live chat Providing customer support on all aspect of the player experience Verifying customer accounts and processing payments Crediting Bonuses and Free Spins to Players Assisting in fraud and risk management Taking care of VIP players Qualifications: Previous Customer Service Experience iGaming Experience – is a must! Excellent communication skills Previous VIP Experience is a big plus Impeccable English – written and spoken Superb problem solving skills Ability to work independent and as a part of a team Be able to handle stress Previous experience with Bitcoin is a major plus Outgoing personality with excellent communication skills   To find out more about this great opportunity and...

On behalf of our client, we are looking for a German speaking Content Writer. This could be an excellent opportunity for you to boost your career or gain more experience! Responsibilities: Researching industry-related topics. Editing and proofreading content across the website. Creating new content to keep up with the DE market. Ensuring consistency in content and brand across the site. Working closely with a site manager together on the same project. Executing on-page SEO strategies as provided by the SEO department. Collaborating and assisting in creating and executing an overall content strategy for the specified market. Communicating between different departments, including SEO, development and Product Owners. Putting together and presenting reports on the website’s performance.   Requirements Native level in spoken and written German. Experience in content writing. Experience in on-page SEO. Experience with CMS, specifically...

Our client a fantastic fast-growing company our growing their operations. They are looking for talented Customer Service Shift Leader to join their team.   Would you like to join a company that strives to provide their players with a unique online gaming experience? Our client from day one will ensure a smooth process to make you feel at home and also ensure top notch training.   Responsibilities:   As a Customer Service Shift leader, you are responsible for representing our clients brand as the face of our company, supporting our customer base and assist your colleagues in the customer service team with any day-to-day questions that might arise. A small soft spot for numbers should not be a foreign word either, as you will also be responsible for processing payouts and taking care of the KYC procedure for our beloved customers. Occasionally assisting their customer service management from time to time in training our new team additions or supporting our...

Our client is looking for a PHP Developers with different seniority levels to join a small team on a full-time basis. They are looking for enthusiastic people, with a head full of ideas, who like to take responsibilities and are eager to learn new things! If you value Clean Code, readability or SOLID principles, and design patterns matter to you - but most importantly: you just like having fun creating software, then this might be a job for you! You’ll work closely with other tech team members and be actively involved in managing software projects. You won’t mind getting stuck and being hands-on when it comes to developing new features as well as reworking the existing code. You like experimenting and have an open mind toward solving problems.   Main responsibilities would include : Implementing new features. Refactoring existing code base or reimplementing existing features. Discussing ideas and challenging current architecture or solutions...

Our client is constantly expanding their team and are currently on a lookout for and experienced Casino Executive. We are looking for a person who is passionate about casino games, worked on new games releases in the past and would like to focus their role in this area. On top of that, if you are an all-round team player with can-do attitude this role might be the right one for you. Responsibilities: Releasing new games and providers (including game positioning) Organize and update files and information about/from providers Maintain a good relationship with providers and ensure commitments are being met Assist the Head of Casino with monitoring providers’ performance & following up on backlog tasks Assist with handling escalations raised by CS and other queries Other Adhoc duties Requirements: 1+ years of experience in casino games focused role Good command of written and verbal English In-depth knowledge of online casino games Strong communication skills Work well with...

Our client a fantastic fast-growing company our growing their operations. They are looking for talented Customer Service Shift Leader to join their team.   Would you like to join a company that strives to provide their players with a unique online gaming experience? Our client from day one will ensure a smooth process to make you feel at home and also ensure top notch training.   Responsibilities:   As a Customer Service Shift leader, you are responsible for representing our clients brand as the face of our company, supporting our customer base and assist your colleagues in the customer service team with any day-to-day questions that might arise. A small soft spot for numbers should not be a foreign word either, as you will also be responsible for processing payouts and taking care of the KYC procedure for our beloved customers. Occasionally assisting their customer service management from time to time in training our new team additions or supporting our...

Are you proactive, willing to learn and have a positive attitude? Would you like to work in a start-up environment in one of the fastest-growing iGaming companies in the industry? Our client is looking for an expert Finnish speaking VIP Account Manager to work in their offices in Malta. Interested, or know someone who fits the role? Talk to us! Tasks include: Ownership of the Finnish VIP portfolio, including reporting, follow-up and execution plans First point of contact for Support when dealing with these players Together with your manager plan & execute VIP specific CRM campaigns incl. Monitoring campaigns VIP reporting to your manager Build strong relationships with valuable customers and provide superb service and gaming experiences tailored to them Monitor individual customer performance and ensure that bonuses, gifts, and hospitality invitations are offered in accordance with business requirements Effectively identify and manage any risks within areas of...

Main duties Suspicious players analysis and reporting Integrity results analysis and reporting Fraud related support to the clients Skill requirements At least 2 years experience in Live Casino fraud analysis Good Excel knowledge, interested in data analysis Excellent analytical skills and mathematical mindset Very good English (spoken and written) We offer Competitive salary Development opportunities Health insurance Team building events

Our client is constantly expanding their team and are currently on a lookout for and experienced Casino Executive. We are looking for a person who is passionate about casino games, worked on new games releases in the past and would like to focus their role in this area. On top of that, if you are an all-round team player with can-do attitude this role might be the right one for you. Responsibilities: Releasing new games and providers (including game positioning) Organize and update files and information about/from providers Maintain a good relationship with providers and ensure commitments are being met Assist the Head of Casino with monitoring providers’ performance & following up on backlog tasks Assist with handling escalations raised by CS and other queries Other Adhoc duties Requirements: 1+ years of experience in casino games focused role Good command of written and verbal English In-depth knowledge of online casino games Strong communication skills Work well with...

Our client is constantly expanding their team and are currently on a lookout for and experienced Casino Executive. We are looking for a person who is passionate about casino games, worked on new games releases in the past and would like to focus their role in this area. On top of that, if you are an all-round team player with can-do attitude this role might be the right one for you. Responsibilities: Releasing new games and providers (including game positioning) Organize and update files and information about/from providers Maintain a good relationship with providers and ensure commitments are being met Assist the Head of Casino with monitoring providers’ performance & following up on backlog tasks Assist with handling escalations raised by CS and other queries Other Adhoc duties Requirements: 1+ years of experience in casino games focused role Good command of written and verbal English In-depth knowledge of online casino games Strong communication skills Work well with...

DATA ANALYST – DIGITAL MARKETING Malta   Our client is dedicated to building outstanding player experiences and are looking for an experienced an ambitious Data Analyst to research and identify ways to optimise their Marketing Activities and quire new customers. The company is rapidly expanding and as a result they are looking to ramp up their ranks working with data. Relentlessly on a quest to give customers the best experience possible, which includes showing the right content together with the understanding of their customers and what they want.   Responsibilities:   You will conduct everyday data analyses to enable quick decision making using our in-house built big data platform. You will work autonomously to identify solutions to business problems and drive the research process forward, asking questions of stakeholders, and updating the business on the progress or timelines until delivery of results. You will proactively analyse conversion funnels...

Our client, a World Gambler Portal, is looking for a Frontend Developer who is motivated to combine the art of design with the art of programming.   Responsibilities  will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application.   You will work with the Product Team and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works. Skills Performance-oriented, non-graphical, HTML5, CSS3, JavaScript whilst leading all front end feature development whilst ensuring code is optimised for SEO and speed. Proficient understanding of web mark-up, including HTML5, CSS3 Proficient understanding WordPress Multi-site algorithm with Template Coding Bootstrap and Foundation frameworks with the ability to write clean and efficient HTML and CSS code with comments Proficient understanding JavaScript with...

An award-winning company that offers online casino, sports betting and live casino games in 12 countries is looking for a  Marketing Manager  to join their team!   Reporting directly to the Country Manager, the Marketing Manager for  Austria  is responsible for driving the optimizing of the Country's operational performance.  Responsibilities: Working closely with the CRM teams, the Digital Marketing Specialist, E-Commerce, Studio, Sportsbook, Product, VIP and Customer Support departments to monitor and drive continuous optimization and report improvement opportunities to the Country Manager Overseeing content production, approval, and execution for the market Continuous testing of the platforms (mobile, web and app) with the target to find and resolve bugs, test payments, improve speed, improve content and conversion Preparing and leading meetings for planning & coordination Executing marketing campaigns 360 degree...

Our client, an iGaming company which owns and operates a number of gambling brands, is looking for a  Customer Support (Japanese Speaking)   to assist our  Japanese  speaking players across a multi-brand platform!    Based at our fantastic office in sunny  Malta , your responsibilities will include: Assisting our players via chat and e-mail Providing WOW experience to our players Maintaining customer focus and responding to customer queries in accordance with company guidelines Supporting and guiding customers with all requests and escalating and following up where necessary Promoting the company's values and products Ensuring professional working relationships with customers and colleagues Requirements: Previous experience in customer service or similar position A team player with a positive attitude Good communication and IT-skills Excellent written and spoken skills in both  Japanese  and  English You must be over 18 years old and...

An iGaming company which owns and operates a number of gambling brands is looking for an experienced  Responsible Gambling Compliance Manager  to join our fast-growing team!   They put a lot of emphasis on player safety and we believe that it is one of the key factors to our success. their customers come first, and their aim is to make sure they feel safe whilst enjoying on their sites.   As  RG Compliance Manager  you will: Ensure Responsible Gambling is an integral part of the daily operations in everything, from customer service to marketing and technical enhancements Take ownership of strategies, procedures and driving different projects relating to responsible gaming Ensure and uphold full compliance with all relevant licensing authorities Promote awareness of responsible gaming issues throughout the organisation and liaise with adjudicating bodies in order to resolve and settle any complaints that may arise Proactively prevent gaming addiction along with offering...