Do you have solid leadership skills and speak Native German? Looking to continue to build on your career? On behalf of our client, with offices in Malta, we are looking for an experienced German speaking Collection Team Leader! Responsibilities:
Giving direction and guidance to Loan Administration Specialists in line with targets;
Lead by example, coaching and mentoring your team to be the best;
Conduct one to ones and performance reviews;
Communicate with external collection agencies;
Work closely with management to improve working procedures;
Most importantly, putting customers at the heart of everything you do.
Requirements
Fluency in both German and English
Experience in Managing a Team as well as serving Customers – Previous experience in similar role is required
Must be target driven, competitive and ambitious;
Enjoys working in an international company with many different cultures around you;
Great skills with MS Excel;...
May 08, 2020
Full time
Do you have solid leadership skills and speak Native German? Looking to continue to build on your career? On behalf of our client, with offices in Malta, we are looking for an experienced German speaking Collection Team Leader! Responsibilities:
Giving direction and guidance to Loan Administration Specialists in line with targets;
Lead by example, coaching and mentoring your team to be the best;
Conduct one to ones and performance reviews;
Communicate with external collection agencies;
Work closely with management to improve working procedures;
Most importantly, putting customers at the heart of everything you do.
Requirements
Fluency in both German and English
Experience in Managing a Team as well as serving Customers – Previous experience in similar role is required
Must be target driven, competitive and ambitious;
Enjoys working in an international company with many different cultures around you;
Great skills with MS Excel;...
Do you have solid leadership skills and speak Native German? Looking to continue to build on your career? On behalf of our client, with offices in Malta, we are looking for an experienced German speaking Collection Team Leader! Responsibilities:
Giving direction and guidance to Loan Administration Specialists in line with targets;
Lead by example, coaching and mentoring your team to be the best;
Conduct one to ones and performance reviews;
Communicate with external collection agencies;
Work closely with management to improve working procedures;
Most importantly, putting customers at the heart of everything you do.
Requirements
Fluency in both German and English
Experience in Managing a Team as well as serving Customers – Previous experience in similar role is required
Must be target driven, competitive and ambitious;
Enjoys working in an international company with many different cultures around you;
Great skills with MS Excel;...
Apr 23, 2020
Full time
Do you have solid leadership skills and speak Native German? Looking to continue to build on your career? On behalf of our client, with offices in Malta, we are looking for an experienced German speaking Collection Team Leader! Responsibilities:
Giving direction and guidance to Loan Administration Specialists in line with targets;
Lead by example, coaching and mentoring your team to be the best;
Conduct one to ones and performance reviews;
Communicate with external collection agencies;
Work closely with management to improve working procedures;
Most importantly, putting customers at the heart of everything you do.
Requirements
Fluency in both German and English
Experience in Managing a Team as well as serving Customers – Previous experience in similar role is required
Must be target driven, competitive and ambitious;
Enjoys working in an international company with many different cultures around you;
Great skills with MS Excel;...
Asiakasyrityksessämme ollaan vakuuttuneita siitä, että luovuus ja henkilökohtaisten suhteiden rakentaminen ovat onnistuneen asiakaspalvelutiimin perusta. He etsivät uusia kykyjä Riian toimistolleen Latviaan. Haluatko olla osa nuorta tiimiä, työskennellä motivoivassa ympäristössä ja saada hyvät mahdollisuudet edetä urallasi? Siinä tapauksessa, sinun kannattaa hakea tätä paikkaa!
Kumppanimme:
Kumppanimme on globaali yritys, joka työllistää yli 30 000 työntekijää toimistoilla 22 maassa. Vuodesta 2001 heillä on myös toimisto värikkäässä Riiassa, jossa työskentelee hyvin pohjoismaalaisen tiimi. Yritys tarjoaa asiakaspalvelua, IT-tukea sekä myyntitoimintoja monella eri kielellä.
Kumppaniyrityksemme tarjoaa hyvät mahdollisuudet uralla etenemiseen ja henkilökohtaiseen kehittymiseen. Heti alkuun pääset hienosti vauhtiin, sillä sinut koulutetaan tehtävään kunnolla ja pääset myös tulevaisuudessa jatkuvasti kehittämään osaamistasi erilaisten valmennusten kautta. Teet työtäsi...
Jun 04, 2020
Permanent
Asiakasyrityksessämme ollaan vakuuttuneita siitä, että luovuus ja henkilökohtaisten suhteiden rakentaminen ovat onnistuneen asiakaspalvelutiimin perusta. He etsivät uusia kykyjä Riian toimistolleen Latviaan. Haluatko olla osa nuorta tiimiä, työskennellä motivoivassa ympäristössä ja saada hyvät mahdollisuudet edetä urallasi? Siinä tapauksessa, sinun kannattaa hakea tätä paikkaa!
Kumppanimme:
Kumppanimme on globaali yritys, joka työllistää yli 30 000 työntekijää toimistoilla 22 maassa. Vuodesta 2001 heillä on myös toimisto värikkäässä Riiassa, jossa työskentelee hyvin pohjoismaalaisen tiimi. Yritys tarjoaa asiakaspalvelua, IT-tukea sekä myyntitoimintoja monella eri kielellä.
Kumppaniyrityksemme tarjoaa hyvät mahdollisuudet uralla etenemiseen ja henkilökohtaiseen kehittymiseen. Heti alkuun pääset hienosti vauhtiin, sillä sinut koulutetaan tehtävään kunnolla ja pääset myös tulevaisuudessa jatkuvasti kehittämään osaamistasi erilaisten valmennusten kautta. Teet työtäsi...
Responsibilities:
Actively seek new sales by executing appointed strategies and instructions;
Adhering to the team’s sales targets and deadlines;
Collaborate with the Sales team members to constantly improve process efficiency and overall results;
Customer on-boarding and verification of documents as per the Bank’s Policies and Operational Procedures;
Responding to any customer queries via email, SMS and phone;
Provide an excellent customer experience;
Involvement in production of Sales reports;
Involvement in training and mentoring of other team members;
Assist in documentation of the team’s Operational Procedures;
Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures;
Required skills:
We are looking for energetic, empathetic and positive individuals with great communication skills with a results-driven approach and a passion for Sales.
Higher Education qualification;
Able to read, write and...
May 29, 2020
Full time
Responsibilities:
Actively seek new sales by executing appointed strategies and instructions;
Adhering to the team’s sales targets and deadlines;
Collaborate with the Sales team members to constantly improve process efficiency and overall results;
Customer on-boarding and verification of documents as per the Bank’s Policies and Operational Procedures;
Responding to any customer queries via email, SMS and phone;
Provide an excellent customer experience;
Involvement in production of Sales reports;
Involvement in training and mentoring of other team members;
Assist in documentation of the team’s Operational Procedures;
Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures;
Required skills:
We are looking for energetic, empathetic and positive individuals with great communication skills with a results-driven approach and a passion for Sales.
Higher Education qualification;
Able to read, write and...
We are seeking to recruit a Senior Banking Manager, to join the growing team of a financial services firm based in Malta. If you are looking for a new challenge, we at Ceek would love to hear from you!
What is expected of you?
Co-ordinate the workload of the department and lead the team in dealing with client applications in the areas related to Banking, Payment Services and E Money authorities
Assist in the general management of the department
Manage and lead meetings with potential clients
Provide continuous guidance, support and training to staff as well as work across departments to ensure collaboration for shared goals
Direct and carry out second reviews of applications for licences
Participate in ‘ad hoc’ assignments related to specific issues that arise from time to time
What are you expected to bring?
A solid academic background in financial services or any other related relevant background
A degree level...
May 06, 2020
Permanent
We are seeking to recruit a Senior Banking Manager, to join the growing team of a financial services firm based in Malta. If you are looking for a new challenge, we at Ceek would love to hear from you!
What is expected of you?
Co-ordinate the workload of the department and lead the team in dealing with client applications in the areas related to Banking, Payment Services and E Money authorities
Assist in the general management of the department
Manage and lead meetings with potential clients
Provide continuous guidance, support and training to staff as well as work across departments to ensure collaboration for shared goals
Direct and carry out second reviews of applications for licences
Participate in ‘ad hoc’ assignments related to specific issues that arise from time to time
What are you expected to bring?
A solid academic background in financial services or any other related relevant background
A degree level...
My client, a wealth management company with offices in Gibraltar, is looking for a Head of Sales & Marketing to join their growing team here. Role Outline: Heading the activity of the Division and supervising Departments work; Organising work within the Division and representing the Division outside; Representing Division; Dealing with legal and regulatory issues; Creating and managing Sales and Marketing plan and budget; Coordinating Departments’ strategies development and implementation; Defining key strategic goals in terms of investment product, service development and sales plans; Supervising Departments and setting individual performance and growth targets; Monitoring Department on the regular basis and reporting to the Board; Presiding the Product Committee meetings and organising the work of the Committee; Coordinating preparation of reports, analysis and educational materials for investors, Customers, and other; Supervising the discipline...
Apr 29, 2020
Full time
My client, a wealth management company with offices in Gibraltar, is looking for a Head of Sales & Marketing to join their growing team here. Role Outline: Heading the activity of the Division and supervising Departments work; Organising work within the Division and representing the Division outside; Representing Division; Dealing with legal and regulatory issues; Creating and managing Sales and Marketing plan and budget; Coordinating Departments’ strategies development and implementation; Defining key strategic goals in terms of investment product, service development and sales plans; Supervising Departments and setting individual performance and growth targets; Monitoring Department on the regular basis and reporting to the Board; Presiding the Product Committee meetings and organising the work of the Committee; Coordinating preparation of reports, analysis and educational materials for investors, Customers, and other; Supervising the discipline...
IB ANALYST
Partners with Sales on Renewal Opportunities
Overview
The IB Analyst works directly with Customers, Partners and Cisco internal stakeholders to help manage and optimize assets from purchase to renewal, safeguarding and ensuring data accuracy of our customers at all times. This position holds the operational responsibility for the Customer Installed Base lifecycle management enhancing customers and internal stakeholders experience across Services, Software and Subscriptions. The IB Analyst is pivotal in providing actionable insights across Cisco on customer IB synchronicity, license activation, license consumption, service coverage, subscription term compliance and software feature utilization. The IB Analyst uses this information to highlight renewal/adoption/compliance opportunities for the Customer Success team.
This role will help design and leverage “My Cisco Entitlement” enterprise solution in alignment with Customer lifecycle motions. “My Cisco...
Apr 13, 2020
Full time
IB ANALYST
Partners with Sales on Renewal Opportunities
Overview
The IB Analyst works directly with Customers, Partners and Cisco internal stakeholders to help manage and optimize assets from purchase to renewal, safeguarding and ensuring data accuracy of our customers at all times. This position holds the operational responsibility for the Customer Installed Base lifecycle management enhancing customers and internal stakeholders experience across Services, Software and Subscriptions. The IB Analyst is pivotal in providing actionable insights across Cisco on customer IB synchronicity, license activation, license consumption, service coverage, subscription term compliance and software feature utilization. The IB Analyst uses this information to highlight renewal/adoption/compliance opportunities for the Customer Success team.
This role will help design and leverage “My Cisco Entitlement” enterprise solution in alignment with Customer lifecycle motions. “My Cisco...
Are you a QA Technical Tester with extensive experience? Would you like to work for a global e-commerce leader team based in Cape Town ? We have the perfect job opportunity for you! This amazing team is looking for a focused, self- motivated and dynamic Senior QA Technical Tester to join their banking team. If you are an Automated Tester with manual and automation testing experience, this job could be perfect for you!
Your key job responsibilities as the Senior QA Technical Tester in Cape Town will include:
Review, analyse and identify test requirements based on the functional and design specifications from technical documentation (Business/Development briefs, Use Case Diagrams, Architectures and/or Integration Documents) and ensure full understanding of individual deliverables
Working with Development & Product teams to understand the requirements and prepare QA documents pertaining to...
Apr 13, 2020
Full time
Are you a QA Technical Tester with extensive experience? Would you like to work for a global e-commerce leader team based in Cape Town ? We have the perfect job opportunity for you! This amazing team is looking for a focused, self- motivated and dynamic Senior QA Technical Tester to join their banking team. If you are an Automated Tester with manual and automation testing experience, this job could be perfect for you!
Your key job responsibilities as the Senior QA Technical Tester in Cape Town will include:
Review, analyse and identify test requirements based on the functional and design specifications from technical documentation (Business/Development briefs, Use Case Diagrams, Architectures and/or Integration Documents) and ensure full understanding of individual deliverables
Working with Development & Product teams to understand the requirements and prepare QA documents pertaining to...
Job Description
If you are looking for a job role within a company which is multi-cultural and open for career progression, then we have the right role for you! We are seeking a Policy Analyst to join our client’s team. If you are interested, Ceek would like to hear from you!
What is expected of you?
Participate in the preparation of the necessary work in relation to any policy changes which may come into force
Participate in the development of the policy and procedures of the function
Deal with the daily compliance issues that may come up from issues related to lack of compliance
Perform adhoc tasks related to the function, as directed by the senior management
What are you expected to bring?
A Degree level or better in any area related to financial services
A minimum of 3 years working in a related area within the financial services
What’s in it for you?
Attractive salary package
Dynamic environment
Apr 13, 2020
Full time
Job Description
If you are looking for a job role within a company which is multi-cultural and open for career progression, then we have the right role for you! We are seeking a Policy Analyst to join our client’s team. If you are interested, Ceek would like to hear from you!
What is expected of you?
Participate in the preparation of the necessary work in relation to any policy changes which may come into force
Participate in the development of the policy and procedures of the function
Deal with the daily compliance issues that may come up from issues related to lack of compliance
Perform adhoc tasks related to the function, as directed by the senior management
What are you expected to bring?
A Degree level or better in any area related to financial services
A minimum of 3 years working in a related area within the financial services
What’s in it for you?
Attractive salary package
Dynamic environment
Placement: Gzira, Malta.
How is a Support Officer’s workday?
The company has a bright and well-located office in a brand new “skyscraper”. A team of colleagues from all over Europe works together to put together the best casino and betting experience on the market.
As part of the customer service department and in particular, the Finnish team will be helping the clients with queries related to accounts, payments, promotions, KYC and technical issues. Via email and chat (no phone calls) are the players contacting the company when they have problems ranging from opening up an account, trying to deposit/withdraw money or experiencing difficulties with browsers, slots or uploading documents.
You’ll be representing all the company’s brands that are active in the Finnish market which means that you’ll sometimes be managing several chats at the same time.
We really appreciate employees that think one step further and come up with ideas, suggestions for improvement...
Apr 13, 2020
Placement: Gzira, Malta.
How is a Support Officer’s workday?
The company has a bright and well-located office in a brand new “skyscraper”. A team of colleagues from all over Europe works together to put together the best casino and betting experience on the market.
As part of the customer service department and in particular, the Finnish team will be helping the clients with queries related to accounts, payments, promotions, KYC and technical issues. Via email and chat (no phone calls) are the players contacting the company when they have problems ranging from opening up an account, trying to deposit/withdraw money or experiencing difficulties with browsers, slots or uploading documents.
You’ll be representing all the company’s brands that are active in the Finnish market which means that you’ll sometimes be managing several chats at the same time.
We really appreciate employees that think one step further and come up with ideas, suggestions for improvement...
Placement: Sliema, Malta
Wie sieht dein Arbeitsalltag aus?
Morgens um 9:00 Uhr kommst du im modernen Büro, mit einem ausgezeichneten Blick über Malta, an und setzt dich mit einer heißen Tasse Espresso an deinen Schreibtisch. Zusammen mit deinen Kollegen beantwortest du Fragen, löst Probleme und informierst Kunden über die neusten Angebote über E-Mail oder Chat.
Deine Aufgabe ist es den Kunden glück zu machen und ein sicheres Gefühl zu geben. Du beantwortest Anfragen zeitnah und behältst die über E-Mail eingehenden Fälle im Auge. Dir liegt der gute Ruf des Unternehmens am Herzen und du stellst sicher, dass die Kunden mit der Bearbeitung zufrieden sind. Wenn du es dir zum obersten Ziel machst, dass die Kunden sich wohlfühlen, wartet eine strahlende Zukunft auf dich. Das Management wartet darauf deine Meinung und die Ansichten von Kunden zu hören, die du ihnen wöchentlich berichtest, basierend auf deinen eigenen Beobachtungen.
Auch wenn du dich um die deutschen Kunden...
Apr 13, 2020
Full time
Placement: Sliema, Malta
Wie sieht dein Arbeitsalltag aus?
Morgens um 9:00 Uhr kommst du im modernen Büro, mit einem ausgezeichneten Blick über Malta, an und setzt dich mit einer heißen Tasse Espresso an deinen Schreibtisch. Zusammen mit deinen Kollegen beantwortest du Fragen, löst Probleme und informierst Kunden über die neusten Angebote über E-Mail oder Chat.
Deine Aufgabe ist es den Kunden glück zu machen und ein sicheres Gefühl zu geben. Du beantwortest Anfragen zeitnah und behältst die über E-Mail eingehenden Fälle im Auge. Dir liegt der gute Ruf des Unternehmens am Herzen und du stellst sicher, dass die Kunden mit der Bearbeitung zufrieden sind. Wenn du es dir zum obersten Ziel machst, dass die Kunden sich wohlfühlen, wartet eine strahlende Zukunft auf dich. Das Management wartet darauf deine Meinung und die Ansichten von Kunden zu hören, die du ihnen wöchentlich berichtest, basierend auf deinen eigenen Beobachtungen.
Auch wenn du dich um die deutschen Kunden...
Hur är en kundrådgivares dag?
Vår kund är en börsnoterad finanskoncern som erbjuder lån, kreditkortsalternativ sant europeiska bankkontolösningar. Sedan 2015 är företagets huvudkontor beläget på Malta som en del i att skapa en enhetlig strategi för företagets samtliga marknader (22 länder).
Du kommer in till kontoret på morgonen och slår dig ned vid ditt skrivbord med en rykande kopp espresso i det moderna kontoret tillsammans med kollegor från hela Europa. Tillsammans med Torstein & Sanne svarar du på frågor, löser problem och berättar om de senaste erbjudandena för bankkunderna som loggar in på chatten, mejlat, eller ringt in.
Din uppgift är att få kunderna att känna sig bekväma, trygga och glada. Du besvarar blixtsnabbt deras förfrågningar och bevakar inkommande ärenden från kunder via mejl. Du vårdar företagets goda rykte och ser till att kunderna är nöjda med bemötandet. Om du är en fena på att få kunderna att trivas väntar en fin framtid med goda...
Apr 13, 2020
Full time
Hur är en kundrådgivares dag?
Vår kund är en börsnoterad finanskoncern som erbjuder lån, kreditkortsalternativ sant europeiska bankkontolösningar. Sedan 2015 är företagets huvudkontor beläget på Malta som en del i att skapa en enhetlig strategi för företagets samtliga marknader (22 länder).
Du kommer in till kontoret på morgonen och slår dig ned vid ditt skrivbord med en rykande kopp espresso i det moderna kontoret tillsammans med kollegor från hela Europa. Tillsammans med Torstein & Sanne svarar du på frågor, löser problem och berättar om de senaste erbjudandena för bankkunderna som loggar in på chatten, mejlat, eller ringt in.
Din uppgift är att få kunderna att känna sig bekväma, trygga och glada. Du besvarar blixtsnabbt deras förfrågningar och bevakar inkommande ärenden från kunder via mejl. Du vårdar företagets goda rykte och ser till att kunderna är nöjda med bemötandet. Om du är en fena på att få kunderna att trivas väntar en fin framtid med goda...
Do you speak French and English? Looking for a change in your carrier? APPLY now for LUXEMBOURG 🇱🇺 About the client 💼 Provides all customers, whether businesses, governmental organization and service providers, with a unique array of solutions for designing, complementary and operating their ICT infrastructure. These solutions include customized Software, Hardware, and services for various markets. Main duties: -Incidents categorization, diagnose and escalation; -Handle in policy and out of policy service requests; -Execute IMACD tasks. 🚩 Just EU applicants will be considered for this role APPLY TODAY! 📧virginia@cbtalents.com
Apr 13, 2020
Full time
Do you speak French and English? Looking for a change in your carrier? APPLY now for LUXEMBOURG 🇱🇺 About the client 💼 Provides all customers, whether businesses, governmental organization and service providers, with a unique array of solutions for designing, complementary and operating their ICT infrastructure. These solutions include customized Software, Hardware, and services for various markets. Main duties: -Incidents categorization, diagnose and escalation; -Handle in policy and out of policy service requests; -Execute IMACD tasks. 🚩 Just EU applicants will be considered for this role APPLY TODAY! 📧virginia@cbtalents.com
Are you ready to take the next step and be a part of a global mobile bank? Our client is looking for a sharp reconciliation specialist to join their lovely office in Malta.
How’s your workday?
You will be responsible for the bank’s back office operations and provide advice to other colleagues in other departments as needed.
Your duties will include but are not limited to:
Correspondent accounts daily verification and reconciliation for all currencies;
Bank accounts daily verification and reconciliation for all currencies in all countries;
Internal accounts daily verification and reconciliation of operational items;
Daily verification and reconciliation of data transfer between all systems the Bank operate;
Implementing automated tools for all reconciliation processes;
Document all reconciliation processes;
Preparing the Reconciliation Reports;
Investigations of differences that may occur after the reconciliation;
Providing the relevant...
Apr 13, 2020
Full time
Are you ready to take the next step and be a part of a global mobile bank? Our client is looking for a sharp reconciliation specialist to join their lovely office in Malta.
How’s your workday?
You will be responsible for the bank’s back office operations and provide advice to other colleagues in other departments as needed.
Your duties will include but are not limited to:
Correspondent accounts daily verification and reconciliation for all currencies;
Bank accounts daily verification and reconciliation for all currencies in all countries;
Internal accounts daily verification and reconciliation of operational items;
Daily verification and reconciliation of data transfer between all systems the Bank operate;
Implementing automated tools for all reconciliation processes;
Document all reconciliation processes;
Preparing the Reconciliation Reports;
Investigations of differences that may occur after the reconciliation;
Providing the relevant...
A leading giant in the private banking sector is looking for a results driven, Private Banker to join their team in the wealth segment in Johannesburg . If you are passionate about the Private Banking industry, this job could be perfect for you
The Private Banker in Johannesburg will be required to proactively develop, maintain and expand relationships with clients through professional, reliable and appropriate financial solutions, to achieve all financial targets and effect sales activities within the Private Banking market. Your job will require you to provide financial planning solutions to Private Bank clients, specifically risk, wealth creation, preservation and maintenance
To be perfect for this Private Banker job in Johannesburg , South Africa you will need the following:
Relevant degree in Finance, Banking or Commerce
At least 4...
Apr 13, 2020
Full time
A leading giant in the private banking sector is looking for a results driven, Private Banker to join their team in the wealth segment in Johannesburg . If you are passionate about the Private Banking industry, this job could be perfect for you
The Private Banker in Johannesburg will be required to proactively develop, maintain and expand relationships with clients through professional, reliable and appropriate financial solutions, to achieve all financial targets and effect sales activities within the Private Banking market. Your job will require you to provide financial planning solutions to Private Bank clients, specifically risk, wealth creation, preservation and maintenance
To be perfect for this Private Banker job in Johannesburg , South Africa you will need the following:
Relevant degree in Finance, Banking or Commerce
At least 4...
DEUTSCHSPRACHIGER MITARBEITER IM KUNDENSERVICE FÜR EINE NORDISCHE BANK
Willst du in einem Finanzunternehmen auf der sonnigen Insel Malta im Mittelmeer arbeiten? Wir von Scandistaff bieten dir die Möglichkeit internationale Erfahrungen in einem Unternehmen mit guten Aufstiegsmöglichkeiten zu sammeln.
Wie sieht dein Arbeitsalltag aus?
Morgens um 9:00 Uhr kommst du im modernen Büro, mit einem ausgezeichneten Blick über Malta, an und setzt dich mit einer heißen Tasse Espresso an deinen Schreibtisch. Zusammen mit deinen Kollegen beantwortest du Fragen, löst Probleme und informierst Kunden über die neusten Angebote über E-Mail oder Chat.
Deine Aufgabe ist es den Kunden glück zu machen und ein sicheres Gefühl zu geben. Du beantwortest Anfragen zeitnah und behältst die über E-Mail eingehenden Fälle im Auge. Dir liegt der gute Ruf des Unternehmens am Herzen und du stellst sicher, dass die Kunden mit der Bearbeitung zufrieden sind. Wenn du es dir zum obersten Ziel machst, dass...
Apr 13, 2020
Full time
DEUTSCHSPRACHIGER MITARBEITER IM KUNDENSERVICE FÜR EINE NORDISCHE BANK
Willst du in einem Finanzunternehmen auf der sonnigen Insel Malta im Mittelmeer arbeiten? Wir von Scandistaff bieten dir die Möglichkeit internationale Erfahrungen in einem Unternehmen mit guten Aufstiegsmöglichkeiten zu sammeln.
Wie sieht dein Arbeitsalltag aus?
Morgens um 9:00 Uhr kommst du im modernen Büro, mit einem ausgezeichneten Blick über Malta, an und setzt dich mit einer heißen Tasse Espresso an deinen Schreibtisch. Zusammen mit deinen Kollegen beantwortest du Fragen, löst Probleme und informierst Kunden über die neusten Angebote über E-Mail oder Chat.
Deine Aufgabe ist es den Kunden glück zu machen und ein sicheres Gefühl zu geben. Du beantwortest Anfragen zeitnah und behältst die über E-Mail eingehenden Fälle im Auge. Dir liegt der gute Ruf des Unternehmens am Herzen und du stellst sicher, dass die Kunden mit der Bearbeitung zufrieden sind. Wenn du es dir zum obersten Ziel machst, dass...
Do you want to work with a financial group in beautiful Malta in the middle of the Mediterranean? We at Scandistaff now offer you (Dutch-speaker) an opportunity to gain international experience in a company with good career opportunities.
How’s your workday?
You get to work at nine in the morning and sit down at your workplace with a smoking hot cup of espresso in the modern office that offers an inspiring view. Together with your colleagues are you answering questions, solve problems and tell the customers about the latest offers via email chat and phone.
Your task is to make customers feel comfortable, safe and happy. You promptly respond to their requests and monitor incoming cases from customers via email. You care for the company's good reputation and ensure that customers are satisfied with the response. If you are passionate about making your customers feel comfortable, is a nice future awaiting you for. The management hopes to hear about your opinions and...
Apr 13, 2020
Full time
Do you want to work with a financial group in beautiful Malta in the middle of the Mediterranean? We at Scandistaff now offer you (Dutch-speaker) an opportunity to gain international experience in a company with good career opportunities.
How’s your workday?
You get to work at nine in the morning and sit down at your workplace with a smoking hot cup of espresso in the modern office that offers an inspiring view. Together with your colleagues are you answering questions, solve problems and tell the customers about the latest offers via email chat and phone.
Your task is to make customers feel comfortable, safe and happy. You promptly respond to their requests and monitor incoming cases from customers via email. You care for the company's good reputation and ensure that customers are satisfied with the response. If you are passionate about making your customers feel comfortable, is a nice future awaiting you for. The management hopes to hear about your opinions and...
German speaking Loan Administration Specialist Malta
The Debt Collections Officer is responsible for reaching out to German customers with the aim of reminding them of their upcoming loan repayment date, collecting payments from overdue loans or negotiating other debt repayment options and advising customers of further outcomes of non-payment of loan.
Responsibilities:
Deliver a consistent and professional level of service at all times. Read, interpret, apply and comply with laws, rules, regulations, company policies, procedures and instructions as required. Demonstrate good customer service skills while initiating outbound and receiving inbound calls. Consistently, efficiently, and lawfully contact consumers by different communication means regarding collection and recovery of outstanding consumer accounts. Prepare notifications to secure payment, explain penalties, interest, deadlines, and consequences for failure to comply. Obtain and evaluate financial information for...
Apr 10, 2020
Full time
German speaking Loan Administration Specialist Malta
The Debt Collections Officer is responsible for reaching out to German customers with the aim of reminding them of their upcoming loan repayment date, collecting payments from overdue loans or negotiating other debt repayment options and advising customers of further outcomes of non-payment of loan.
Responsibilities:
Deliver a consistent and professional level of service at all times. Read, interpret, apply and comply with laws, rules, regulations, company policies, procedures and instructions as required. Demonstrate good customer service skills while initiating outbound and receiving inbound calls. Consistently, efficiently, and lawfully contact consumers by different communication means regarding collection and recovery of outstanding consumer accounts. Prepare notifications to secure payment, explain penalties, interest, deadlines, and consequences for failure to comply. Obtain and evaluate financial information for...
Company Introduction
Our client is an international mobile banking service provider.
Job Responsibilities and Duties
Provide superior professional customer service whilst dealing with all enquiries regarding the company’s products and services;
Ensure that company’s accounts are opened per the company’s product and service guidelines;
Building a rapport with the customers whilst addressing any issues relating to any of the company’s products;
Identify selling opportunities after analysing the customer’s needs;
Assistance with gathering of data/information for the company (via phone, e-mails, chat, video call or any other agreed communication channel).
Experience
Previous working experience in a similar environment is a plus.
Personal Skills
Fluent in both English and German oral and written. Additional languages will be a benefit;
Excellent computer skills;
Team player and customer oriented;...
Apr 09, 2020
Permanent
Company Introduction
Our client is an international mobile banking service provider.
Job Responsibilities and Duties
Provide superior professional customer service whilst dealing with all enquiries regarding the company’s products and services;
Ensure that company’s accounts are opened per the company’s product and service guidelines;
Building a rapport with the customers whilst addressing any issues relating to any of the company’s products;
Identify selling opportunities after analysing the customer’s needs;
Assistance with gathering of data/information for the company (via phone, e-mails, chat, video call or any other agreed communication channel).
Experience
Previous working experience in a similar environment is a plus.
Personal Skills
Fluent in both English and German oral and written. Additional languages will be a benefit;
Excellent computer skills;
Team player and customer oriented;...
We are looking for a French Loan Administration Specialist, on behalf of our client. If you are a self-driven and hard worker, consider applying to further your career or take a new step in your chosen career path!
Responsibilities:
Deliver a consistent and professional level of service at all times.
Demonstrate good customer service skills while initiating outbound and receiving inbound calls.
Provide customers with accurate information regarding the company’s products, services, payments
Build a rapport with the customers whilst addressing any issues related to customers’ loans
Handle emails and correspondence; providing customer service regarding past due account follow up, processing customer credits as needed and resolving discrepancies and short payments
Comply with laws, regulations, company policies and procedures as required
Prepare notifications to secure payments, explain penalties, interests, deadlines, and consequences for failure to comply...
Apr 09, 2020
Full time
We are looking for a French Loan Administration Specialist, on behalf of our client. If you are a self-driven and hard worker, consider applying to further your career or take a new step in your chosen career path!
Responsibilities:
Deliver a consistent and professional level of service at all times.
Demonstrate good customer service skills while initiating outbound and receiving inbound calls.
Provide customers with accurate information regarding the company’s products, services, payments
Build a rapport with the customers whilst addressing any issues related to customers’ loans
Handle emails and correspondence; providing customer service regarding past due account follow up, processing customer credits as needed and resolving discrepancies and short payments
Comply with laws, regulations, company policies and procedures as required
Prepare notifications to secure payments, explain penalties, interests, deadlines, and consequences for failure to comply...
.gif)
